lol i've heard almost every single one of these at some point or another.. my fave was a lady who INSISTED that she was right in ordering her no-foam cap, even though i told her there was no such thing. therefore i called it out as a latte and gave it to her
I am also reporting this video to Starbucks, I hope they recognize your face and fire you. I literally sent the video to your HR in headquarters.
You don't insult customers like this. The names of the drinks are clearly not in English, and first timers aren't going to know how to pronounce them correctly.
@crimsonlung wow I wish I had so much free time and nothing better to do with myself than to report some silly YouTube video. Really... find something more productive to do with yourself... and try to get a sense of humor while you're at it!
I love that you guys did the fake accent thing! WHY DO PEOPLE DO THIS??? A guy came up and ordered a "Grande Breve" as he put it all crazy fake accented, and didn't say what kind of drink, so when we tried to clarify if it was a breve latte he SNAPPED. Like, wtf?
Now imagine that they are ordering cocktails, and they are all drunk, and they want to have sex with the barista. Welcome to restaurant life. Starbucks is easy.
@Mozartmostly Sometimes you have to learn the hard way. Youtubers don't pay attention to grammar, let alone subtle sarcasm in rhetoric. A lot of 12-year-olds and people who don't speak english as their first language. Literal wording is your friend.
Someone came in the other day and ordered "A Passionfruit Drink." She got upset when i asked the size, if she wanted lemonade/sweetener and if it was iced.
I can imagine, in such a big continent as america, it can be kinda hard when there are so many people, and everybody's thinking that their rush is more pressing than the others
@Mozartmostly Its not rude, its just an informative video on how customers usually order when they aren't a regular. Its not meant to be rude/mean its just for entertainment. You're supposed to laugh, like this: "ha ha ha"
@YodervilleProduction C'mon, that comment can't be but sarcastic or pure trolling. In either case it wasn't worth the calories it took your fingers to to type and reply. AWESOME VID BTW!
Starbucks really created these monsters. What with the thousands of modifiers, the "if your drink isn't perfect - we'll remake it" rule, and the JSY policy... Most companies know how to draw the line somewhere before completely spoiling their already self-entitled customers. It's always the baristas who suffer.
I'd like to see you last a day in my shoes. I get up at 330am 4 days a week. Have people waiting at the door every morning, and have to deal with people that retaliate at me for wanting to kill them behind the smile and calm exterior that I constantly some them. I don't hate every person that walks into the store, but the hard part of my job isn't drinks, it's the people that drink them.
If you don't like how expensive Starbucks is, stick to less expensive alternatives. I am tired of people saying "I'm paying $5 for $.50 worth of coffee beans." as an excuse to treat the baristas like crap. If you can't afford it or don't feel like dishing out the extra bucks then Dunkin Donuts are always happy to take your orders. Or go make your own if you have to create a customized item that ends up not even being part of their menu.
@strawberrypepper18 OK, manning up: The point was that customers expect a service level that does not include constant fun-making and/or antagonism re how we order our (customizable) coffee (after all, we're paying for a premium service/product). It’s rude. It's also a slippery slope of a business model when the customer is preemptively viewed as a hostile. BTW, I don’t believe that customers should ever be rude to servers.. it’s called common courtesy & it certainly should work both ways.
@mrphotoid Okay? I agree with what you just said so I don't understand why you are saying that I am missing the point. I am talking about customers who don't like how expensive Starbucks is yet complains when buying an item from there. I am not talking about customers in general who customizes their coffee to their taste to a reasonable level, I am talking about customers who make so many excessive changes that they create a whole different menu item. The baristas are not chemists.
the people who work at starbucks as baristas are not the ones who make the prices. lay off, it's just a silly video. definitely made me laugh :) - some people take themselves too seriously for their own good!
@mrphotoid And when we're working their 8 hours a day on minimum wage, we tire of hearing the irritating redundancy of customers who lack a sense of respect for those catering to them.
@zebrequeen B.O.O. H.O.O. Talk to your company re your 'minimum wage'. Respect works two ways - apparently, you've yet to figure that out. G/L with that.
The barista at the Starbucks I go to at Safeway always makes a point of saying how much he likes me as a customer because all I order is a single or double shot of espresso. No soy, no half anything, no caramel. Just espresso. Oh and I only put a drop of milk occasionally from the condiment bar. What's wrong with people? All Starbucks drinks are mostly milk. I drink coffee to get a jolt. Who needs all that milk?
Haha. This is awesome! I'm a barista, and although I don't work at Starbucks, I think most coffee shop customers are like this! I get the "cappuccino with no foam" thing a lot...haha.
I REALLY REALLY want to give this video Thumbs Down, but the girl with the purple scarf is SUPER cute ... I guess you ladies are getting a thumbs up ! ... Call Me !!! :)
omg I work at my parents donut shop and I get the whole "GUUUURRRLLL you know you wanna gimme that brownie for free" thing! lol just replace brownie for donut! hahah
@NoMSG I dont even work at Starbucks and I can relate LOL. Its not just Starbucks. I work with the public and pretty much all places have people like that.
OMG SOOOOO funny! Partner here for 4 years! I love these people "I get this drink every day before work. I know what it's suppose to taste like!!!"
Hmmmm ok.... you order it and drink it everyday when I MAKE IT 500x a day.... who do you think knows more??? Yea have a nice day! (even though you got decaf bitch!)
LOVE THIS. I'm a barista, and I get the caramel macchiato thing ALL THE TIME from customers. People pick the most sophisticated sounding beverage and think they're cool. Its freaking ESPRESSO with MILK FOAM. BLEH. It tastes like butt, even with a shot of caramel or whatever. People are ridiculous.
Exactly how 9/10 customers order they dont want extra carmel... they want EXTRA xs 25 carmel might i add i give them the same amount of carmel i just put it on the side of the cup and they leave all happy lol...
Love i! i dont work in star bucks but i work in a movie theater concession stand i love how they were in line for 5 mins. when they reach your register they have no idea what they want and because of that your lines gets bigger
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You better hide, starbucks gonna find u
TvvoTr3es 8 hours ago
lol i've heard almost every single one of these at some point or another.. my fave was a lady who INSISTED that she was right in ordering her no-foam cap, even though i told her there was no such thing. therefore i called it out as a latte and gave it to her
leoment 1 week ago
@crimsonlung you wanna know something rude, how about getting punch in the face by a KFC crew.. just happened yesterday
jeredpr 2 weeks ago
I am also reporting this video to Starbucks, I hope they recognize your face and fire you. I literally sent the video to your HR in headquarters.
You don't insult customers like this. The names of the drinks are clearly not in English, and first timers aren't going to know how to pronounce them correctly.
I really hope you get fired.
crimsonlung 3 weeks ago
@crimsonlung wow I wish I had so much free time and nothing better to do with myself than to report some silly YouTube video. Really... find something more productive to do with yourself... and try to get a sense of humor while you're at it!
brainboy109 1 week ago
I work at Starbucks, I have seen every one of these, and much much more.
TheMachinist456 1 month ago 2
I had a guy who would come in everyday and ask for a tall pike palace instead of a pike place.
loveandletitbe 1 month ago
Cappuccino no foam lol
loveandletitbe 1 month ago
Loved this video girls. you made me laugh my butt off. ex barista for a reason.
lynnjanator 1 month ago
Don't forget when customers say "Grand" instead of "Grande" or "Creme Brulee Latte" instead of "Caramel Brulee Latte"!
kaytheliberal 2 months ago
wow! my entire work day in 1 minute.
TheSurskit 2 months ago
that girl was fucking sexy i need a girlfriend like you
anthony4rmeastdallas 3 months ago
lol this is cool video
anthony4rmeastdallas 3 months ago
You forgot the white people who clearly have never spent time near a latino, and call it "Grandeee"
Sketchtool 3 months ago
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thumbs up if you got the Cappuccino with no foam. That would be called a latte my friend.
hockeystud38 3 months ago
Comment removed
hockeystud38 3 months ago
OMG I was fat when I made this Video #WOOF
TAWNY214 3 months ago
I love that you guys did the fake accent thing! WHY DO PEOPLE DO THIS??? A guy came up and ordered a "Grande Breve" as he put it all crazy fake accented, and didn't say what kind of drink, so when we tried to clarify if it was a breve latte he SNAPPED. Like, wtf?
GeneaArlett 4 months ago
Now imagine that they are ordering cocktails, and they are all drunk, and they want to have sex with the barista. Welcome to restaurant life. Starbucks is easy.
propellerdiver 4 months ago
wow, it's hard to read sarcasim in text I guess. I'm getting decimated for my comment I made in a joking manner. Come at me .
Mozartmostly 4 months ago
@Mozartmostly Sometimes you have to learn the hard way. Youtubers don't pay attention to grammar, let alone subtle sarcasm in rhetoric. A lot of 12-year-olds and people who don't speak english as their first language. Literal wording is your friend.
CrimsonKumiho 4 months ago
this just made my day lol i cant believe how much im laughing right now lol
wolfgurl800 4 months ago
I have totally had the no foam capa-however-you-spell-it-chino
jvb387 4 months ago
Oooh ooh I wanna do a video. But uh after I quit lol
rellegirl100 4 months ago
I think they would like 0:26.
alonzo9772 4 months ago
Comment removed
alonzo9772 4 months ago
Someone came in the other day and ordered "A Passionfruit Drink." She got upset when i asked the size, if she wanted lemonade/sweetener and if it was iced.
sccrrules121212 4 months ago
Love u, from all starbucks baristas
MrEdolina 4 months ago
I can imagine, in such a big continent as america, it can be kinda hard when there are so many people, and everybody's thinking that their rush is more pressing than the others
Sadica77 4 months ago
0:53 is the funniest one
ayana24680 4 months ago
I love you guys so much, that's exactly what we have to put up with <3.
Pishgarz 4 months ago
Did this customer seriously order a cappuccino with no foam? God should have just said fine and given them a doppio.
bart1meuz 4 months ago
Wasted a minute of my life here
inofaith 4 months ago
This comment has received too many negative votes show
I am reporting this video to starbucks, it is so rude to me. I've been going to starbucks since 1994.
Mozartmostly 5 months ago
@Mozartmostly Its not rude, its just an informative video on how customers usually order when they aren't a regular. Its not meant to be rude/mean its just for entertainment. You're supposed to laugh, like this: "ha ha ha"
YodervilleProduction 4 months ago 46
@YodervilleProduction C'mon, that comment can't be but sarcastic or pure trolling. In either case it wasn't worth the calories it took your fingers to to type and reply. AWESOME VID BTW!
str8out 2 months ago
@YodervilleProduction It's SO not rude. Regulars and newbies alike are IDIOTS.
girlwiththecoolshoes 1 week ago
@Mozartmostly well aren't you a fine piece of crap? go drink your days calories.
Magnuspollo 4 months ago
Comment removed
peacelord 4 months ago
Comment removed
peacelord 4 months ago
Oh so you must be the person at 0:19
peacelord 4 months ago
@Mozartmostly congratulations! drinking the same shitty coffee every day for the last 17 years if a real accomplishment. you look stupid.
StarbucksTool 4 months ago
Comment removed
gelica13 4 months ago
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@Mozartmostly Booo!!! You need to get a sense of humor. Your probably that asshole costumer that their making fun of in this video.
gelica13 4 months ago
@Mozartmostly fuck you bitch
naziab5 4 months ago
@Mozartmostly go F yourself. This is how they order. a barista knows it all.
fauzanauburn 4 months ago
@Mozartmostly I thought it was kinda obvious you were joking. Guess some people can't understand that haha :)
carolzinhaamh 3 months ago
junkies are sooo annoying... sux to be a dealer...
97cobra97 5 months ago 2
Welcome to my life :(
TheSurskit 5 months ago
Tall no foam cappuccino. I lost it.
feddy66 5 months ago
Starbucks really created these monsters. What with the thousands of modifiers, the "if your drink isn't perfect - we'll remake it" rule, and the JSY policy... Most companies know how to draw the line somewhere before completely spoiling their already self-entitled customers. It's always the baristas who suffer.
crimsoncheeks 5 months ago
I'd like to see you last a day in my shoes. I get up at 330am 4 days a week. Have people waiting at the door every morning, and have to deal with people that retaliate at me for wanting to kill them behind the smile and calm exterior that I constantly some them. I don't hate every person that walks into the store, but the hard part of my job isn't drinks, it's the people that drink them.
mypepperchip 5 months ago 2
free refills...? 0.0
SpencerM1A1 5 months ago
These rants are the anthem to all who slave in customer service low wage positions everywhere.
ripcord1022 5 months ago
If you don't like how expensive Starbucks is, stick to less expensive alternatives. I am tired of people saying "I'm paying $5 for $.50 worth of coffee beans." as an excuse to treat the baristas like crap. If you can't afford it or don't feel like dishing out the extra bucks then Dunkin Donuts are always happy to take your orders. Or go make your own if you have to create a customized item that ends up not even being part of their menu.
strawberrypepper18 5 months ago
@strawberrypepper18 I think you missed the point. That's not surprising.
mrphotoid 5 months ago
@mrphotoid If I missed the point then I think you should be man enough to explain to me what I missed. :)
strawberrypepper18 5 months ago
@strawberrypepper18 OK, manning up: The point was that customers expect a service level that does not include constant fun-making and/or antagonism re how we order our (customizable) coffee (after all, we're paying for a premium service/product). It’s rude. It's also a slippery slope of a business model when the customer is preemptively viewed as a hostile. BTW, I don’t believe that customers should ever be rude to servers.. it’s called common courtesy & it certainly should work both ways.
mrphotoid 5 months ago
@mrphotoid Okay? I agree with what you just said so I don't understand why you are saying that I am missing the point. I am talking about customers who don't like how expensive Starbucks is yet complains when buying an item from there. I am not talking about customers in general who customizes their coffee to their taste to a reasonable level, I am talking about customers who make so many excessive changes that they create a whole different menu item. The baristas are not chemists.
strawberrypepper18 5 months ago
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the people who work at starbucks as baristas are not the ones who make the prices. lay off, it's just a silly video. definitely made me laugh :) - some people take themselves too seriously for their own good!
kayteeschuie 5 months ago
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and it's SO true!
kayteeschuie 5 months ago
typical starbucks whores
RcUniverseGuy 5 months ago
This comment has received too many negative votes show
They are making fun of the people that make their jobs possible. Brats.
12345678tube 5 months ago
@12345678tube no they are not brats...they are speaking the truth and the truth hurts ;)
TheSurskit 5 months ago 7
'
haha funny comedy and it is a home wall
bestamerica 5 months ago
This comment has received too many negative votes show
When I'm paying $5 for $.50 worth of coffee beans, I don't give a sh*t if the person WORKING behind the counter doesn't like how I order. Sorry.
mrphotoid 5 months ago
@mrphotoid And when we're working their 8 hours a day on minimum wage, we tire of hearing the irritating redundancy of customers who lack a sense of respect for those catering to them.
zebrequeen 5 months ago
@zebrequeen B.O.O. H.O.O. Talk to your company re your 'minimum wage'. Respect works two ways - apparently, you've yet to figure that out. G/L with that.
mrphotoid 5 months ago
Starbucks sucks!!!
tahmad82 5 months ago
I much prefer cost a coffee.
MegaChapster 5 months ago
The barista at the Starbucks I go to at Safeway always makes a point of saying how much he likes me as a customer because all I order is a single or double shot of espresso. No soy, no half anything, no caramel. Just espresso. Oh and I only put a drop of milk occasionally from the condiment bar. What's wrong with people? All Starbucks drinks are mostly milk. I drink coffee to get a jolt. Who needs all that milk?
bobina05 5 months ago
Haha. This is awesome! I'm a barista, and although I don't work at Starbucks, I think most coffee shop customers are like this! I get the "cappuccino with no foam" thing a lot...haha.
hranica777 5 months ago
I REALLY REALLY want to give this video Thumbs Down, but the girl with the purple scarf is SUPER cute ... I guess you ladies are getting a thumbs up ! ... Call Me !!! :)
BBREntertainment 5 months ago
One ice water please *drops change in tip jar*
toocheaptobuyatripod 5 months ago
Extra extra extra extra caramel! Damn those customers! Damn them all to hell!
QuebecLiberte 5 months ago
fuck off whorers
deepgreencoins 5 months ago
This is my favorite. "May I have two passions teas with 16 splenda's each!"
hmharrel 5 months ago
I swear to god I've had all of these customers like 1000 times haha. This was painfully accurate.
MisterChopfyt 5 months ago
6 people are the customers who were imitated here.
TatianaJoy 6 months ago
omg I work at my parents donut shop and I get the whole "GUUUURRRLLL you know you wanna gimme that brownie for free" thing! lol just replace brownie for donut! hahah
205marshmallow 6 months ago
extra extra extra caramel. OMG YOU GOT IT SPOT ON.
AliceValium 6 months ago
I love you 2
mavalle89 7 months ago
Is it sad that every Starbucks worker in the world relates to this video? What kind of monster customers has this company created?!
NoMSG 8 months ago 61
@NoMSG I dont even work at Starbucks and I can relate LOL. Its not just Starbucks. I work with the public and pretty much all places have people like that.
gelica13 4 months ago
THIS IS CRAP!!!
iducktape22 8 months ago
Decaf for the rude. Dead shots for the really rude. Thats my motto.
jakec0rnett 8 months ago 56
@jakec0rnett haha! and whole milk for the annoying ones that ask you 4000 times "is this non fat?"
missdaos 5 months ago
Barista (DTO): Hello, welcome to Starbucks. What can we get for you?
Customer: Hold on! *Talks on phone*
-------------------
Customer: Can I get a Caramel MAH-Ki-AHt-TA?
-------------------
Customer: Oh no, don't put that on there!
Barista: Oh, you have the *blah blah blah* drink?
Customer: Oh no, that's not mine...
NefariousDelights 9 months ago
@NefariousDelights omg yeah the "oh wait im very important-phone-talkers" :o soo annoying! also when your behind them in the line.. JUST ORDER!:)
Joycell22 8 months ago
I work at starbucks in NY.....this is dead on. LMAO
MrInterminable1 9 months ago
OMG SOOOOO funny! Partner here for 4 years! I love these people "I get this drink every day before work. I know what it's suppose to taste like!!!"
Hmmmm ok.... you order it and drink it everyday when I MAKE IT 500x a day.... who do you think knows more??? Yea have a nice day! (even though you got decaf bitch!)
brainboy109 9 months ago
OH. Any I get idiots who ask for cappuccinos with no foam. stupid bafoons...
equinefanatic1991 9 months ago
LOVE THIS. I'm a barista, and I get the caramel macchiato thing ALL THE TIME from customers. People pick the most sophisticated sounding beverage and think they're cool. Its freaking ESPRESSO with MILK FOAM. BLEH. It tastes like butt, even with a shot of caramel or whatever. People are ridiculous.
equinefanatic1991 9 months ago
Exactly how 9/10 customers order they dont want extra carmel... they want EXTRA xs 25 carmel might i add i give them the same amount of carmel i just put it on the side of the cup and they leave all happy lol...
Tonyyxv 11 months ago
Love i! i dont work in star bucks but i work in a movie theater concession stand i love how they were in line for 5 mins. when they reach your register they have no idea what they want and because of that your lines gets bigger
TRASHRAVEN 11 months ago
Love it!
Kaciwilliams 1 year ago