Thank you so much for this. I am the top sales person at my company, and I feel like lately I have "lost it" a little. I needed to hear this THANK YOU!!
Listening is the best way to move the business relationship forward. Because not only does it allow them to feel validated, but you can gather the information you need to successfully make the sale.
A guy once told me that he was looking to buy a new car. Every dealership would bash the other cars - like Ford bashing GM, Toyota, etc. So, he was at a dealership explaining to the sales man that he was trying to decide between cars, and the car he had at the time. The salesman said "those are all good cars, and the one you have is fine as well. BUT, if there was one thing you could change about it, what would it be"? He looked at the salesman and said "that was F-ing brilliant"
I find saying..."I completely understand..."when they object to your product as a good way for you to 'bond' with your customer and make them feel like you care/listened too..being friendly and smiling also helps---ALOT
I've started listening and my sales have improved huge huge HUGE lol went from writing 4-6 orders every night to 6-9 orders everyday...listening is amazing! it is useful to listen to make them feel important and well heard!
I sale door to door. I only have seconds before they shut the door in my face. How do I keep them from shutting the door? What magic word do I use? I tried please, forgive me, sorry, and even Help Me! If anyone has any advice I would appreciate it.
be excited about your product!! and smile definetly that, introduce yourself and your product make sure you have your pitch down by practicing in front of the mirror
The way to let people think about your product, and to let them accept your talk, is to ask them questions. This way they have to think about your product, this will change them thinking. Instead of: I don't know this, guy get away, they're changing there mind to your product (your question). So ask questions first!
Listening is my biggest weakness; I began typing half way through his advice. What if the person youre selling is a rambler (talker), how do you maintain control?
What you said was good.if you were closeing houses but for people who have to close fast and dont have time to listen to a customers for hrs .some of us have to find away in with out being rude and sell .every min in sales is a sale lost .
A lot of what he says is accurate. I'm a roofing contractor out in Miami FL, and what's brining me good success is my attitude towards what I do. If your in a sales business and you don't feel like yourself, move forward. You need to raise questions, and then answer them with another question. keep that in mind.
David Deschaine has over 23 years experience in the Home Improvement Business and is constantly looking for new and improved products to make your home look better and add to its value. He knows how to effectively coordinate the Sales and Installation of Home Improvement projects in exterior Roofing, Vinyl Siding, Replacement Window and Seamless Gutter products available today. I would like you to talk with my sales staff. call 1-866-407-7663 David Vincent
Thank you so much for this. I am the top sales person at my company, and I feel like lately I have "lost it" a little. I needed to hear this THANK YOU!!
amyleoness 2 months ago
You know your stuff, very good.
mattyboyers 4 months ago
hahaha...nice title! it caught my attention
heathermyers890 4 months ago
Thanks so much concur you lighted my head your words are really amazing facts
MrSassanM 1 year ago
Thanks. I concur, I needed to hear this. So easy to forget something so important.
jhan9556 1 year ago
AWESOME advise worth a million dollars Thanks you !!
relentlesstoday 2 years ago
Absolutely Robb...there is a level above rapport building...I'd never thought about that.
covellz 2 years ago
Graeat. Thanks
CharlieWatson89 2 years ago
Great information!!!
Listening is the best way to move the business relationship forward. Because not only does it allow them to feel validated, but you can gather the information you need to successfully make the sale.
salesdatingguy 2 years ago
Thanks Buddy, soo good to get a refresher!
Girlnic28 2 years ago
thank you that was GREAT!
Lswisdom77 2 years ago
This man is absolutely correct. I sell cars and he nailed the problem.
MostLoseMoney 2 years ago
A guy once told me that he was looking to buy a new car. Every dealership would bash the other cars - like Ford bashing GM, Toyota, etc. So, he was at a dealership explaining to the sales man that he was trying to decide between cars, and the car he had at the time. The salesman said "those are all good cars, and the one you have is fine as well. BUT, if there was one thing you could change about it, what would it be"? He looked at the salesman and said "that was F-ing brilliant"
Talent2008 2 years ago
Very true!! I once was told to remember in sales that we have 2 ears and 1 mouth and we should use them to that ratio... Two thumbs up :)
craigybwoy1 2 years ago
Thank you for the video. :)
Geno
genoahart 2 years ago
good advice man
NeverBrokeNY 2 years ago
Comment removed
MelCoyle 2 years ago
Awesome video, thx :)
MelCoyle 2 years ago
I find saying..."I completely understand..."when they object to your product as a good way for you to 'bond' with your customer and make them feel like you care/listened too..being friendly and smiling also helps---ALOT
missaquaboogie 2 years ago
I've started listening and my sales have improved huge huge HUGE lol went from writing 4-6 orders every night to 6-9 orders everyday...listening is amazing! it is useful to listen to make them feel important and well heard!
missaquaboogie 2 years ago
Excellent, thought provoking info. Thanks!
logicaldrive 2 years ago
God bestowed us with two ears and one mouth, use them accordingly!
cjbart2 2 years ago
I sale door to door. I only have seconds before they shut the door in my face. How do I keep them from shutting the door? What magic word do I use? I tried please, forgive me, sorry, and even Help Me! If anyone has any advice I would appreciate it.
gumsidebiz 3 years ago
D2D is all about first impressions. i learnt the art of having a sunny smile. No one gets tunred off by a smiling face.
teewoods 3 years ago
be excited about your product!! and smile definetly that, introduce yourself and your product make sure you have your pitch down by practicing in front of the mirror
130003324 3 years ago
The way to let people think about your product, and to let them accept your talk, is to ask them questions. This way they have to think about your product, this will change them thinking. Instead of: I don't know this, guy get away, they're changing there mind to your product (your question). So ask questions first!
jeroennnn90 2 years ago
what do you think about SPIN?
chargermikec 3 years ago
Listening is my biggest weakness; I began typing half way through his advice. What if the person youre selling is a rambler (talker), how do you maintain control?
kengibson5 3 years ago
wow, very educational video! thanks
jovilher 3 years ago
What you said was good.if you were closeing houses but for people who have to close fast and dont have time to listen to a customers for hrs .some of us have to find away in with out being rude and sell .every min in sales is a sale lost .
access1982 3 years ago
very good !!! you very very correct it s realy help me a lot,,,,, i realy lost with word what to say to you then say thank you !!!
mjnpm 3 years ago
good stuff!!
thanks...
MrFireFingers 3 years ago
Very good advice. love it
luayrahil 3 years ago
Great tips!
Dhanediesil 3 years ago
so true.
artysm7 3 years ago
A lot of what he says is accurate. I'm a roofing contractor out in Miami FL, and what's brining me good success is my attitude towards what I do. If your in a sales business and you don't feel like yourself, move forward. You need to raise questions, and then answer them with another question. keep that in mind.
uplelow 3 years ago
David Deschaine has over 23 years experience in the Home Improvement Business and is constantly looking for new and improved products to make your home look better and add to its value. He knows how to effectively coordinate the Sales and Installation of Home Improvement projects in exterior Roofing, Vinyl Siding, Replacement Window and Seamless Gutter products available today. I would like you to talk with my sales staff. call 1-866-407-7663 David Vincent
DavidDeschaine 3 years ago
Very Good Thanks!!!
dnanban 4 years ago
This one is very true. I have tried to coach others on my sales force regarding this but had difficulty putting it into words.
madamkirk 4 years ago
I wonder if this could be applied to the online realationships?
How to listen the online prospects?
Is it only a matter of tecnology???
I believe that even online this is about people, not about products...
Once again ... i am so gratefull for this tip.
Thank you for iluminating my day with the strong shining light of your presence here on youtube.
And for everyone that are reading this...CONGRATULATIONS ... To you also.
You are shining too... Thank you.
olivacnrep 4 years ago
Good point!
Thank you for sharing this!
I think this is a god tip to warm the market!
Some times we just forget that the real business is solve the person problem.
So i want thank you for remind all of us that we need to develop our skills to listen the customer or the prospect.
Thank you for iluminating my day with the shining light of you presence here on youtube.
olivacnrep 4 years ago