Scum bags are sleazy! Do not use AT&T marketing solutions! YP connect is a ripoff scam that never directs phone calls to the appropriate business-they rob folks blind-they are classic for passing the buck-"NOT MY YOB"shyt, and transfer you to another department to be pyssed on.
I'm glade that you made this video so I don't have to make another one. All AT&T employees are suck.. I said all. Yes, they have trained to be suck and suck money..
their interent service sucks too. And you will get (when you call them about that) the same shit that that asshole up their iheartpoopdick acts like. All mouth no brains. If they had anything on the ball. THEY CERTAINLY WOULD NOT BE WORKING FOR AT&T. LMAO
AT&T is the worst! Worse than anyone I've ever dealt with. I dealt with the internet people, and I won't even tell you what I went through. But I quickly cancelled my phone service and internet service. I didn't give a shit about my contract. Turns out with the phone they were so disorganized they didn't even know I cancelled my contract. With internet they accused me of lying with a confirmation # they emailed to me which I was looking at it because it wasn't in tgeir system. AT&T = bird brains
Canceling would be great had the fuckers made it free to cancel.truth is any cell phone you get sucks ass im going PRE-PAID that way atleast im paying the right amount for the shitty service.dropped calls and extra billing because of something i never asked for.
SUCH AS:
1Data was deactivated on 07/15/2011 and is prorated.
2Messaging was deactivated on 07/15/2011 and is prorated.
3Messaging was activated on 07/17/2011 and is prorated.
4Messaging was deactivated on 07/17/2011 and is prorated.
This comment has received too many negative votesshow
You're a rude piece of shit. You would never treat anyone like this in person. I've worked for AT&T for the last two years and I fucking HATE people like you.
Grow the fuck up. Quit crying about it and switch carriers.
@iheartpoopdick Dear AT&T employee- Your response to my video, is exactly the same as EVERY ONE of the AT&T employee's I talked to on the phone the 50 times before I taped this phone call. Now I realize it must be part of AT&T's training- to treat the customer that's paying over $150.00 a month like $hiT.
@matthewshaffer If you have an iPhone, I think $150.00 a month isn't really that heartbreaking. AT&T's prices are extremely expensive, that's not going to change. The service isn't going to change either if it hasn't already. There are other providers that carry the same iPhone. It's not the responsibility of AT&T to cover your shit, it's your responsibility to make a personal decision and switch carriers.
@iheartpoopdick You know what. Thats the problem with att. ATT employees treat their customers like SHIT! Att customers are just saying their opinions, and if makes you upset that your getting yelled at, your not. There yelling at ATT the company, not you in general. So i think you need to grow up because it sounds like you get very upset when something like this happens to you. How about you switch to Verizon, Americas #1 Network.
Hey reed there service agreement..they can disconect just cause yoy talk shit about them...by the wayFUCK YOU ATT STAY AWAY FROM TMOBILE YOU PICE OF SHIT FUCK YOU!!!
you know, you could have gotten alot more of a credit to your account. you may be in a area that just doesn't get good service, but a 30.00 credit is terrible, ive given customers bigger credits for much stupider things than this, not saying that this is stupid, but honestly, if your contract is over, switch carriers if you are having such terrible reception with your phone, also, if they haven't tried this yet, though im sure they have, but still, maybe a new sim card.
Been a year, my Verizon still hasn't dropped as many calls as my AT&T phone(s) in one week. Yes, totally true. One year versus one year and not as many dropped calls. Verizon is a miracle next to AT&T.
Confession... In an earlier comment I said I would switch to Verizon when my contract ran out. I lied. I couldn't take it anymore. I paid them their extra money to make them go away.... Now I don't have dropped calls anymore and I actually do receive text messages and emails before my coworkers who still use AT&T. Ya! AT&T Sucks.
You are a dumbass! No carrier guarantees coverage in any structural mass get a a verizon sprint nextel t-mobile at&t phone build a solid steel building and bitch at all of them when you don't get service. Wow I have verizon and I don't get service in any walmart maybe I should get a credit on my bill! You dumbass
@osutexansdallas Dear AT&T employee, Thank you for calling me a "dumbass" and then reminding me that I should switch users... Once again proving that AT&T is the wrong choice. I wish I could be more knowledgeable like you. Enjoy walmart!
@osutexansdallas Yeah...except that he's not making the call from a solid steel building, he's making it from his house. In the hills. You're calling him a dumbass because he's annoyed that he can't get reception in his house? Maybe you're the dumbass for paying for service that you obviously don't expect to work anywhere. Oh, and for doing business with Verizon. No wonder you're not used to getting cell reception. WTF.
i am soo pissed at them right now, first off they suspended my service and i payed the bill and about 2 hours later still nothing... im going in tommorw and speaking them directly because they always put me on hold
@cmckinney12 Yep! You stepped right into the cry babies bin- But you must be used to it working for AT&T tech support. ...oh sorry, that's the crap bin.
@misdelivery You are so right! Maybe my phone would get excellent reception if I just closed my eyes and thought happy positive thoughts. Or when I'm on a business call and it drops, if I just think positive thoughts, I won't lose a client. Thank you so much for your enlightened positive judgment!
Update -- Now that I switched to Verizon I had one dropped call (took a month). I have used the hell out of it. AT&T dropped my calls every time I called anyone. Never knew if I was really talking to anyone or not. Called AT&T to cancel and they said they are building three more cell towers in area. A year ago they said they were doing that too, service never changed.... Now three? Yeah right?
Yeah dude, you're a fucktard. I hate people like you. Do you even realize that YOUR life is YOUR responsibility, not AT&T's? The fact that you deal w/ shitty service to have the "coolest" phone shows that you possess very little intelligence. seriously. If I had ANY service I was paying for and it flat out didn't work, I damn sure wouldn't keep payin' it, & I certainly wouldn't take time out of my day to act like a douche and make gayass vids like this. But I guess acting douchey aint too hard?
Thank you for reminding me that my life is my responsibility.
From the sound of your screen name (guitgrinder) and visiting your YouTube channel... I can see first hand that you know a lot about "acting like a douche and making gayass vids." So I take it as a great compliment that you took time out of your day to write such an intelligent comment.
it's not just the iphone service that sucks, it's their service in general that sucks.
i went to their website to pay a bill and they told me that no account exists with my phone number. so why are you sending me a bill for that fucking number? and there's no option to enter your account number that appears at the top of your bill either.
i left AT&T 10 years ago. I had the WORST experience with them and will never go back...even if they were the last wireless carrier on earth! I would LOVE an iphone but the customer service with T-mobile is just too good! I can't believe Apple is still exclusive with them. Stupid!
@OffBroadwayBaby hye same with my parents but they dropped at&t cause some1 on our line didnt pay the bill for like a 1 year and the bill came too 5086$ so we went with T-moble but im getting at&t for an iphne 3gs
I feel you Matthew. I had no problems with my phone until ATT took over Cingular. ATT is supposed to have more towers and better signals but I have to stand in one spot, on one foot, with my arm twisted the right way just to get a signal. Not to mention the overcharges that I have to call to get taken off every few months. I plan to switch to Cellular South once my contract is up. Hopefully things will be better with them.
well when everyone needs to be on the damn I-PHONE every minute of every day with ok coverage cause it is ok and use up everything what do you expect......cause I-PHONE is AWESOME!!!!!!! i can touch the screen and look at apps.....just put it down
Everyday AT&T n/w is dropping calls, especially during peak hours outgoing calls never go through, iphone says the famous “Call Failed”. I tested my iphone by calling it from another landline, I could hear ringing sound on the landline phone. But on the iphone there is no call indication at all, there was not even a missed call. In this case the caller should get an indication saying “network busy or no coverage”, it gives a wrong indication to the caller about receiver. Worst AT&T network.
Everyday AT&T n/w is dropping calls, especially during peak hours outgoing calls never go through, iphone says the famous “Call Failed”. I tested my iphone by calling it from another landline, I could hear ringing sound on the landline phone. But on the iphone there is no call indication at all, there was not even a missed call. In this case the caller should get an indication saying “network busy or no coverage”, it gives a wrong indication to the caller about receiver. Worst AT&T network.
i got RAPED by at&t.I loathe this fuckin mafia of phone compinies.........I never got service from my wirless card ,,called em at least 20 times to document the lack of service yet still had to pay them a big bill >.i paid the bill and shut down service with them but in the process I was sure to tell them that I would be trash talkin them to everone I know.FUCK AT&T.get a droid instead of an I phone
This is why i stay with cell phone companies 2yrs in contract then 2 years out. when your in contract they don't give a shit about you. once your out of contract and you threaten to cancel service they will always suck up to you. I got my bill cut in half multiple times. Sometimes i go over my minutes for no reason and they put my bill to the regular just so i don't cancel. thats how i gave att hell after 2 years of hell they gave me. bitch
There are three thousand employees at the company where I work. I have only found one who even half-way believes they receive acceptable service. Newsweek ran a story on this issue. How can I use a hands-free device if I can't stop dialing the phone? How can hands-free be a truly enforceable law? Where is the FCC or FTC during these false claims of service. If I send my wife a text she gets it in 17 minutes, the drive is 16 minutes. Thought I forgot our anniversary, she just didn't get the text.
Yay! My phone works great in countries where AT&T has no towers, but costs a lot more to roam. BUT IT WORKS. In the U.S. AT&T keeps asking me to replace my phone but I am on my third phone which works great wherever AT&T is not providing the "service." My phone works fine off the coast of Indonesia where monkeys sit on people's porches. It does not work in our well developed and fine USA sububia. My phone bill shows three to five calls on every drive home from work (to the same number).
I totally know how you feel! at&t shits people out of money! they're making my grandma pay for my old blackberry twice and they're making her buy another phone just so she can buy the iphone!
F-u-c-k you AT&T because of you i counl'nt have an Iphone 3gs see its a long story.I was on a holiday to america L.A and i heard about how cheap the iphone was so i came to the apple store and wanted to buy one and they said sorry u do not have an AT&T account so you cant have one so fuck that i hate your stupid brand beyoch i'll burn your company down hear me
if you really hate at&t why are you with them? So you are a free loader just want everything free. Credit doesnt help you right. the reason you are not switching because you want the credit everymonth. you moran
BOOHOO, dude, that was just a portrait of me TRYING TO PAY MY BILL ONLINE today. :)
CAN YOU BELIEVE THAT?
I'm on a rampage, somewhere else I commented "they're like a sideline of a Russian porn operation", I hope that's a good candidate for perfect description.
Oh, and did I mention I get about 20kbps download speed most of the time? No, I didn't leave off a zero, I didn't confuse "k" with "m".
OMG today I ordered the LG xenon from at&t, and they asked for my moms credit card number, and they charger her from her bank account, then there COMPUTER backed up. And so now it's frozen, and its happening in the STATE OF MASSACHUSETTS so now even though my mom was charged we have to waait untill the computer works, and I CAN ACUALLY USE MY EFFEN PHONE. Oh i'm so mad.
Matthew, I feel your pain. I'm not sure what your needs are, but I switched to skype. $60 a year and unlimited calls. Granted this requires you changing your number, and you can only use your phone in wifi hotspots. You could then get one of those verizon myfi mobile wifi cards and hopefully that would be problem solved for you.
This was the best video ever! I needed that after getting of off the phone with 8 different supervisors, none of which could help me.... of course!! What's new?! I think they do it on purpose so most people give up in the process and they don't have to credit or refund.
AT&T is being scammed by some whoreslut thieves under the name "Talent & More LLC" using a number 310-429-5382. Rather than investigate the theft they just remain stupid & add the cost to your bill. Ignorant suckers. AT&T is a pure example of incompetent, greedy, arrogant execs & managers who don't give a sh*t about customer service & quality. All they want to do is be wealthy (too lazy to work hard) & smoke $100 cigars & play the absolutely idiotic & arrogant game called GOLF. Idiots. Sucks.
I'd have to agree with you that AT&T service has dissapointed me a lot lately as well as their customer service. I am using AT&T high speed internet, and signal went out practically every other day. As for their costumer service, it's pathetic; they keep customers wait on the line. I am using iPhone but from another cellular provider. AT&T sux monkey ballz!!
wow, maybe you should have checked to see what your coverage area was like........uhhhhhh......i don't know..........maybe......BEFORE you bought the phone, duh
Wow Dwiggy1985, you're so right! I wish I knew you a year ago... Maybe I shouldn't have listened to the AT&T sales manager, when he assured me... (Just like their commercials) that AT&T has the best coverage in Los Angeles... Maybe I should have insisted that he let me borrow a $400 iPhone from Apple and test it out in my house and I should have believed the customer support team on the phone, when they told me the problem was being resolved. It ALL makes sense now that you said duh.
@Dwiggy1985 -- Best part of having a Trademark and building Goodwill is that people will believe you are doing something right. AT&T is not delivering but fast to lock you into a contract for two years. When you believe in the Trademark without looking into the crystal ball first -- you get suckered in and locked down. When my contract is up, I am out...
@Dwiggy1985 --- Wow, nice comment. Seems there would be a duty of care for AT&T to have checked THEIR coverage before offering their service. Why would you think the customer should be blamed for a company not holding up their end of a contract? I pay AT&T each month, I don't get service, and the only reason I stay with them is because I honor the contract. Meanwhile I use my pay as you go Verizon el cheapo phone. It has not yet dropped a call.
oh my god this was me like a month ago. hahaha "your world delievered" haha my boss just LOVES it when i don't answer my phone. My phone has to be in the living room if i want to get any service.
yeah if i get more than 2 bars i'm blown away..drop calls like it's my job... switched to at&t to get the iphone, but now i think no phone is worth putting up with them
LOL, I have the iPhone in Seattle/Chicago/Boston and I have never had problems connecting to AT&T (service). That is strange. I wonder if Cali has restrictive laws no where they can put cell towers? Sorry that you have had such bad service.
i hate att so bad and verizon too. verizon charge me 600 for activation fee and att charge me 20 for each cell (i've 3) for data which i never sign up and never use not even 1 text or 1 sec spend on the internet from my phone. i'm gonna bitch at them tomorrow so wish me luck. I HATE CELL PHONE COMPANIES!!!!!
Good luck! I'm beyond over AT&T... Now, I just enjoy filming all of my conversations... I'm making a documentary! You should hear some of the crap their "customer services" team delivers! Everything but SERVICE!!!
omg at the end of your video its so right i have no service at my college and i'm standing next to the window and its still doesn't work. its keep saying emergency only when i want to call me friends and when i go outside it work so its not the phone's setting. LESS BARS AND MORE PLACES
having a little bitchfest! probably talking to some stupid nigger or indian.
gingervytis 49 minutes ago
GOSH U SOUND LIKE THOSE COMCAST CUST I GOTTA DEAL WITH!!
skyweezynU 4 days ago
Scum bags are sleazy! Do not use AT&T marketing solutions! YP connect is a ripoff scam that never directs phone calls to the appropriate business-they rob folks blind-they are classic for passing the buck-"NOT MY YOB"shyt, and transfer you to another department to be pyssed on.
haunty23 2 weeks ago
Fuck verizon
ezethan2009 3 months ago
AT&T sucks...
oypirousmaen 3 months ago
This has been flagged as spam show
I'm glade that you made this video so I don't have to make another one. All AT&T employees are suck.. I said all. Yes, they have trained to be suck and suck money..
thybun 3 months ago
Comment removed
thybun 3 months ago
their interent service sucks too. And you will get (when you call them about that) the same shit that that asshole up their iheartpoopdick acts like. All mouth no brains. If they had anything on the ball. THEY CERTAINLY WOULD NOT BE WORKING FOR AT&T. LMAO
1pertpc 3 months ago
Lol not really sure where they deliver not where Im at bahaha
skinnyonmymind 4 months ago
AT&T "Re think Impossible"
DanSVT03 4 months ago
stupid
2wowee 5 months ago
Yep.
matthewshaffer 5 months ago
Comment removed
coffeeandsugar20 5 months ago
AT&T is the worst! Worse than anyone I've ever dealt with. I dealt with the internet people, and I won't even tell you what I went through. But I quickly cancelled my phone service and internet service. I didn't give a shit about my contract. Turns out with the phone they were so disorganized they didn't even know I cancelled my contract. With internet they accused me of lying with a confirmation # they emailed to me which I was looking at it because it wasn't in tgeir system. AT&T = bird brains
reymatt76 5 months ago
I agree with him 100%, AT&T is the worst phone company to ever support phone service and Internet service.
guitarhero67ful 5 months ago
haha
iAmFugz 5 months ago
that's why Verizon and I are best friends
KJC0913 6 months ago
GET A DILDO AND MOVE ON!
TheZamacueca 7 months ago
Canceling would be great had the fuckers made it free to cancel.truth is any cell phone you get sucks ass im going PRE-PAID that way atleast im paying the right amount for the shitty service.dropped calls and extra billing because of something i never asked for.
SUCH AS:
1Data was deactivated on 07/15/2011 and is prorated.
2Messaging was deactivated on 07/15/2011 and is prorated.
3Messaging was activated on 07/17/2011 and is prorated.
4Messaging was deactivated on 07/17/2011 and is prorated.
stefffus16 7 months ago
True that
badassguy16 7 months ago
This comment has received too many negative votes show
You're a rude piece of shit. You would never treat anyone like this in person. I've worked for AT&T for the last two years and I fucking HATE people like you.
Grow the fuck up. Quit crying about it and switch carriers.
iheartpoopdick 8 months ago
@iheartpoopdick Dear AT&T employee- Your response to my video, is exactly the same as EVERY ONE of the AT&T employee's I talked to on the phone the 50 times before I taped this phone call. Now I realize it must be part of AT&T's training- to treat the customer that's paying over $150.00 a month like $hiT.
Thank you as always!
matthewshaffer 8 months ago
@matthewshaffer If you have an iPhone, I think $150.00 a month isn't really that heartbreaking. AT&T's prices are extremely expensive, that's not going to change. The service isn't going to change either if it hasn't already. There are other providers that carry the same iPhone. It's not the responsibility of AT&T to cover your shit, it's your responsibility to make a personal decision and switch carriers.
jrmkem 4 months ago
@iheartpoopdick You know what. Thats the problem with att. ATT employees treat their customers like SHIT! Att customers are just saying their opinions, and if makes you upset that your getting yelled at, your not. There yelling at ATT the company, not you in general. So i think you need to grow up because it sounds like you get very upset when something like this happens to you. How about you switch to Verizon, Americas #1 Network.
dpotent2 7 months ago
@iheartpoopdick Retard.
coffeeandsugar20 4 months ago
@iheartpoopdick yeah..you're only saying that because you WORKED at at&t..
lolrox11 3 months ago
Hey reed there service agreement..they can disconect just cause yoy talk shit about them...by the wayFUCK YOU ATT STAY AWAY FROM TMOBILE YOU PICE OF SHIT FUCK YOU!!!
shmelven 8 months ago
cancel cancel cancel
MultiYoshika 9 months ago
canceeeeeeeel your account
MultiYoshika 9 months ago
Sadly, their home and Internet service sucks just as badly. If I wasn't getting ready to move, I'd switch to Comcast.
chwparker 9 months ago
you know, you could have gotten alot more of a credit to your account. you may be in a area that just doesn't get good service, but a 30.00 credit is terrible, ive given customers bigger credits for much stupider things than this, not saying that this is stupid, but honestly, if your contract is over, switch carriers if you are having such terrible reception with your phone, also, if they haven't tried this yet, though im sure they have, but still, maybe a new sim card.
acoyle08 9 months ago
Been a year, my Verizon still hasn't dropped as many calls as my AT&T phone(s) in one week. Yes, totally true. One year versus one year and not as many dropped calls. Verizon is a miracle next to AT&T.
electrodes1300 10 months ago
IM WITH YOU BUDDY. I FUCKING ATT THEIR SERVICES BLOWS DINGLEBERRY INFESTED DONKEY BALLS
youngrob650 10 months ago
i go international i am a truck driver and i get service all over
mexicanchicano02 10 months ago
Confession... In an earlier comment I said I would switch to Verizon when my contract ran out. I lied. I couldn't take it anymore. I paid them their extra money to make them go away.... Now I don't have dropped calls anymore and I actually do receive text messages and emails before my coworkers who still use AT&T. Ya! AT&T Sucks.
electrodes1300 11 months ago
Matthew, you're my hero :)
talkwithevan 1 year ago
yeah fuck them
SeasaCleaus 1 year ago
one solution. verizon iphone.
Cruisexpert96 1 year ago
Verizon. Iphone. 2/10/11.
MaxAcid21 1 year ago
DSL internet sucks too!!!!!!!!!!!!!!!!!!!!!!!!!!!!! keeping charging me for the account I cancelled it 3 months ago!!!!!!!! ggrrrrrrr
sweetmelody85 1 year ago
lol
majorluna 1 year ago
You are a dumbass! No carrier guarantees coverage in any structural mass get a a verizon sprint nextel t-mobile at&t phone build a solid steel building and bitch at all of them when you don't get service. Wow I have verizon and I don't get service in any walmart maybe I should get a credit on my bill! You dumbass
osutexansdallas 1 year ago
@osutexansdallas Dear AT&T employee, Thank you for calling me a "dumbass" and then reminding me that I should switch users... Once again proving that AT&T is the wrong choice. I wish I could be more knowledgeable like you. Enjoy walmart!
matthewshaffer 1 year ago 4
@osutexansdallas Yeah...except that he's not making the call from a solid steel building, he's making it from his house. In the hills. You're calling him a dumbass because he's annoyed that he can't get reception in his house? Maybe you're the dumbass for paying for service that you obviously don't expect to work anywhere. Oh, and for doing business with Verizon. No wonder you're not used to getting cell reception. WTF.
talkwithevan 1 year ago
@osutexansdallas Actually, I get service in all of those places, so yeah, you're wrong.
chwparker 9 months ago
i am soo pissed at them right now, first off they suspended my service and i payed the bill and about 2 hours later still nothing... im going in tommorw and speaking them directly because they always put me on hold
Coasterrider210 1 year ago
wow looks like I walked in the Cry babies bin.
cmckinney12 1 year ago 2
@cmckinney12 Yep! You stepped right into the cry babies bin- But you must be used to it working for AT&T tech support. ...oh sorry, that's the crap bin.
matthewshaffer 1 year ago
OMG, you are SO negative. Maybe you wouldn't create these experiences in your reality if you weren't so damn negative.
misdelivery 1 year ago
@misdelivery You are so right! Maybe my phone would get excellent reception if I just closed my eyes and thought happy positive thoughts. Or when I'm on a business call and it drops, if I just think positive thoughts, I won't lose a client. Thank you so much for your enlightened positive judgment!
matthewshaffer 1 year ago
Update -- Now that I switched to Verizon I had one dropped call (took a month). I have used the hell out of it. AT&T dropped my calls every time I called anyone. Never knew if I was really talking to anyone or not. Called AT&T to cancel and they said they are building three more cell towers in area. A year ago they said they were doing that too, service never changed.... Now three? Yeah right?
electrodes1300 1 year ago
People don't get it, ATT doesn't suck. ATT sucks in your area.
Where I live, and where I frequently visit, I get full bars with ATT.
sbkite 1 year ago
Yeah dude, you're a fucktard. I hate people like you. Do you even realize that YOUR life is YOUR responsibility, not AT&T's? The fact that you deal w/ shitty service to have the "coolest" phone shows that you possess very little intelligence. seriously. If I had ANY service I was paying for and it flat out didn't work, I damn sure wouldn't keep payin' it, & I certainly wouldn't take time out of my day to act like a douche and make gayass vids like this. But I guess acting douchey aint too hard?
guitgrinder 1 year ago 2
@guitgrinder
Dear guitgrinder,
Thank you for reminding me that my life is my responsibility.
From the sound of your screen name (guitgrinder) and visiting your YouTube channel... I can see first hand that you know a lot about "acting like a douche and making gayass vids." So I take it as a great compliment that you took time out of your day to write such an intelligent comment.
"I guess acting douchey aint too hard?"
matthewshaffer 1 year ago 5
it's not just the iphone service that sucks, it's their service in general that sucks.
i went to their website to pay a bill and they told me that no account exists with my phone number. so why are you sending me a bill for that fucking number? and there's no option to enter your account number that appears at the top of your bill either.
accident?
i think not.
it's another fucking late-charge-fee-scam.
they're scumbags straight up and down
Lifesucksdie123 1 year ago
i left AT&T 10 years ago. I had the WORST experience with them and will never go back...even if they were the last wireless carrier on earth! I would LOVE an iphone but the customer service with T-mobile is just too good! I can't believe Apple is still exclusive with them. Stupid!
OffBroadwayBaby 1 year ago
@OffBroadwayBaby hye same with my parents but they dropped at&t cause some1 on our line didnt pay the bill for like a 1 year and the bill came too 5086$ so we went with T-moble but im getting at&t for an iphne 3gs
sharmon23 1 year ago
I feel you Matthew. I had no problems with my phone until ATT took over Cingular. ATT is supposed to have more towers and better signals but I have to stand in one spot, on one foot, with my arm twisted the right way just to get a signal. Not to mention the overcharges that I have to call to get taken off every few months. I plan to switch to Cellular South once my contract is up. Hopefully things will be better with them.
lilyrosedaisy2003 1 year ago
the people who work at att can go choke on a fucking dick
sk8x3m 1 year ago
*CASH IN YOUR AT&T APPLE IPHONE AND GET A FREE SPRINT HTC EVO 4G**
FIRST 4G PHONE IN AMERICA! 10 TIMES FASTER THAN 3G!
HTC EVO 4G $200
- $100 PORT IN CREDIT
- $100 BUY BACK CREDIT
HTC EVO FREE
EMAIL: JVOSS@E-SYM.COM
jessicaroland666 1 year ago
well when everyone needs to be on the damn I-PHONE every minute of every day with ok coverage cause it is ok and use up everything what do you expect......cause I-PHONE is AWESOME!!!!!!! i can touch the screen and look at apps.....just put it down
burnzemburger 1 year ago
Hey dipshit, the iphone is a piece of shit it's the worse phone for reception.
kweiric 1 year ago
come to Australia you can buy the iPhone unlocked
benny52000 1 year ago
This has been flagged as spam show
Everyday AT&T n/w is dropping calls, especially during peak hours outgoing calls never go through, iphone says the famous “Call Failed”. I tested my iphone by calling it from another landline, I could hear ringing sound on the landline phone. But on the iphone there is no call indication at all, there was not even a missed call. In this case the caller should get an indication saying “network busy or no coverage”, it gives a wrong indication to the caller about receiver. Worst AT&T network.
prasannakumaryr 1 year ago
Everyday AT&T n/w is dropping calls, especially during peak hours outgoing calls never go through, iphone says the famous “Call Failed”. I tested my iphone by calling it from another landline, I could hear ringing sound on the landline phone. But on the iphone there is no call indication at all, there was not even a missed call. In this case the caller should get an indication saying “network busy or no coverage”, it gives a wrong indication to the caller about receiver. Worst AT&T network.
prasannakumaryr 1 year ago
i got RAPED by at&t.I loathe this fuckin mafia of phone compinies.........I never got service from my wirless card ,,called em at least 20 times to document the lack of service yet still had to pay them a big bill >.i paid the bill and shut down service with them but in the process I was sure to tell them that I would be trash talkin them to everone I know.FUCK AT&T.get a droid instead of an I phone
rocktressa67 1 year ago
This is why i stay with cell phone companies 2yrs in contract then 2 years out. when your in contract they don't give a shit about you. once your out of contract and you threaten to cancel service they will always suck up to you. I got my bill cut in half multiple times. Sometimes i go over my minutes for no reason and they put my bill to the regular just so i don't cancel. thats how i gave att hell after 2 years of hell they gave me. bitch
simpsonstewie 1 year ago
There are three thousand employees at the company where I work. I have only found one who even half-way believes they receive acceptable service. Newsweek ran a story on this issue. How can I use a hands-free device if I can't stop dialing the phone? How can hands-free be a truly enforceable law? Where is the FCC or FTC during these false claims of service. If I send my wife a text she gets it in 17 minutes, the drive is 16 minutes. Thought I forgot our anniversary, she just didn't get the text.
electrodes1300 1 year ago
Yay! My phone works great in countries where AT&T has no towers, but costs a lot more to roam. BUT IT WORKS. In the U.S. AT&T keeps asking me to replace my phone but I am on my third phone which works great wherever AT&T is not providing the "service." My phone works fine off the coast of Indonesia where monkeys sit on people's porches. It does not work in our well developed and fine USA sububia. My phone bill shows three to five calls on every drive home from work (to the same number).
electrodes1300 1 year ago
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tmra21 1 year ago
I too hate AT&T!!!
ChaunnyGirl21 1 year ago
I totally know how you feel! at&t shits people out of money! they're making my grandma pay for my old blackberry twice and they're making her buy another phone just so she can buy the iphone!
singergurl1807 1 year ago
F-u-c-k you AT&T because of you i counl'nt have an Iphone 3gs see its a long story.I was on a holiday to america L.A and i heard about how cheap the iphone was so i came to the apple store and wanted to buy one and they said sorry u do not have an AT&T account so you cant have one so fuck that i hate your stupid brand beyoch i'll burn your company down hear me
4GiveMe4Ths 1 year ago
if you really hate at&t why are you with them? So you are a free loader just want everything free. Credit doesnt help you right. the reason you are not switching because you want the credit everymonth. you moran
Hafizur44 1 year ago
@Hafizur44 ...a "moran" that's funny! If you're going to call someone names on YouTube, you should at least know how to spell it- MORON.
matthewshaffer 1 year ago 7
@matthewshaffer These people don't even understand the irony in the fact that they call others "morons" but spell it incorrectly.
reymatt76 5 months ago
my girlfriends service keeps going out and guess which carrier she has....VERIZON haha.. im getting her an iphone next week fuck verizon..
xexodusx 1 year ago
As of today I'm gettting Comcast back. At &T is wortless!
HellFireKane 2 years ago
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Poorgeorge2001 2 years ago
@Poorgeorge2001 Dear AT&T Employee,
Thank you so much for screaming at me on YouTube like you do on the phone...
I think AT&T should learn the difference between "Accountability" and "Responsibility" in regard to the service they fail to provide.
matthewshaffer 2 years ago
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Poorgeorge2001 2 years ago
BOOHOO, dude, that was just a portrait of me TRYING TO PAY MY BILL ONLINE today. :)
CAN YOU BELIEVE THAT?
I'm on a rampage, somewhere else I commented "they're like a sideline of a Russian porn operation", I hope that's a good candidate for perfect description.
Oh, and did I mention I get about 20kbps download speed most of the time? No, I didn't leave off a zero, I didn't confuse "k" with "m".
These people belong in jail.
Enantiodromialist 2 years ago
AT&T is shit, I have DSL, IT RUNS TEN TIMES SLOWER THAN ADVERTISED, AND I HAVE TO RE-REGISTER IT EVERY ONE OR TWO DAYS.
AND I CANNOT FUCKING BELIEVE THEY DO NOT NOT HAVE ONLINE BILL PAY, ANY ASSHOLE ON EBAY HAS ONLINE BILL PAY,
AT&T BILL PAY IS BOUNCING YOU FROM ONE LOGIN OR HOMEPAGE SCREEN TO ANOTHER WITH NO WAY TO PAY YOUR BILL, I SPENT HALF AN HOUR DOING THAT TODAY.
WHAT THE FUCK KIND OF FRAUD ARE THEY??????
Enantiodromialist 2 years ago
OMG today I ordered the LG xenon from at&t, and they asked for my moms credit card number, and they charger her from her bank account, then there COMPUTER backed up. And so now it's frozen, and its happening in the STATE OF MASSACHUSETTS so now even though my mom was charged we have to waait untill the computer works, and I CAN ACUALLY USE MY EFFEN PHONE. Oh i'm so mad.
RAWRroxmysox 2 years ago
Matthew, I feel your pain. I'm not sure what your needs are, but I switched to skype. $60 a year and unlimited calls. Granted this requires you changing your number, and you can only use your phone in wifi hotspots. You could then get one of those verizon myfi mobile wifi cards and hopefully that would be problem solved for you.
britishchuk 2 years ago
This was the best video ever! I needed that after getting of off the phone with 8 different supervisors, none of which could help me.... of course!! What's new?! I think they do it on purpose so most people give up in the process and they don't have to credit or refund.
lv4kiki 2 years ago
AT&T is being scammed by some whoreslut thieves under the name "Talent & More LLC" using a number 310-429-5382. Rather than investigate the theft they just remain stupid & add the cost to your bill. Ignorant suckers. AT&T is a pure example of incompetent, greedy, arrogant execs & managers who don't give a sh*t about customer service & quality. All they want to do is be wealthy (too lazy to work hard) & smoke $100 cigars & play the absolutely idiotic & arrogant game called GOLF. Idiots. Sucks.
pig5689 2 years ago
I'd have to agree with you that AT&T service has dissapointed me a lot lately as well as their customer service. I am using AT&T high speed internet, and signal went out practically every other day. As for their costumer service, it's pathetic; they keep customers wait on the line. I am using iPhone but from another cellular provider. AT&T sux monkey ballz!!
herman06 2 years ago
Do they charge you for 1800/1866/1888 numbers as well? They tried to overcharge me and gave me credit when I raised those issues with them.
tenniscraze 2 years ago
wow, maybe you should have checked to see what your coverage area was like........uhhhhhh......i don't know..........maybe......BEFORE you bought the phone, duh
Dwiggy1985 2 years ago
Wow Dwiggy1985, you're so right! I wish I knew you a year ago... Maybe I shouldn't have listened to the AT&T sales manager, when he assured me... (Just like their commercials) that AT&T has the best coverage in Los Angeles... Maybe I should have insisted that he let me borrow a $400 iPhone from Apple and test it out in my house and I should have believed the customer support team on the phone, when they told me the problem was being resolved. It ALL makes sense now that you said duh.
thanks!
matthewshaffer 2 years ago 2
@Dwiggy1985 -- Best part of having a Trademark and building Goodwill is that people will believe you are doing something right. AT&T is not delivering but fast to lock you into a contract for two years. When you believe in the Trademark without looking into the crystal ball first -- you get suckered in and locked down. When my contract is up, I am out...
electrodes1300 1 year ago
@Dwiggy1985 --- Wow, nice comment. Seems there would be a duty of care for AT&T to have checked THEIR coverage before offering their service. Why would you think the customer should be blamed for a company not holding up their end of a contract? I pay AT&T each month, I don't get service, and the only reason I stay with them is because I honor the contract. Meanwhile I use my pay as you go Verizon el cheapo phone. It has not yet dropped a call.
electrodes1300 1 year ago
oh my god this was me like a month ago. hahaha "your world delievered" haha my boss just LOVES it when i don't answer my phone. My phone has to be in the living room if i want to get any service.
ohsnapitsadam 2 years ago
when i got at&t it sucks when ever i watch movies it keep on loading
cindysaetern 2 years ago
We get sucky signal at our house. We have to walk around till we get signal. But SUPPOSEDLY they are opening 50 new towers where we live.
Darkrose123411 2 years ago
yeah if i get more than 2 bars i'm blown away..drop calls like it's my job... switched to at&t to get the iphone, but now i think no phone is worth putting up with them
ATG144 2 years ago
LOL, I have the iPhone in Seattle/Chicago/Boston and I have never had problems connecting to AT&T (service). That is strange. I wonder if Cali has restrictive laws no where they can put cell towers? Sorry that you have had such bad service.
jerseattle 2 years ago
i hate att so bad and verizon too. verizon charge me 600 for activation fee and att charge me 20 for each cell (i've 3) for data which i never sign up and never use not even 1 text or 1 sec spend on the internet from my phone. i'm gonna bitch at them tomorrow so wish me luck. I HATE CELL PHONE COMPANIES!!!!!
khiemdaod 2 years ago
Good luck! I'm beyond over AT&T... Now, I just enjoy filming all of my conversations... I'm making a documentary! You should hear some of the crap their "customer services" team delivers! Everything but SERVICE!!!
matthewshaffer 2 years ago
omg at the end of your video its so right i have no service at my college and i'm standing next to the window and its still doesn't work. its keep saying emergency only when i want to call me friends and when i go outside it work so its not the phone's setting. LESS BARS AND MORE PLACES
khiemdaod 2 years ago
att suxxx, they charge me $1600, they made a mistake .i recommend to everybody never sign 2 years contratc with them just for the iphone.
tumamatanvien 2 years ago
thats suxxxx!!!!
3giphoneuser 2 years ago
Wow.
CornLaughter 2 years ago