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  • Brilliant, This guy knows how to complain......

  • wonder what the reply was. if they fixed the problem or even read the letter

  • crime scene cookie, lmao 

  • For all those who dont think this was a real complaint just check the news media for the story it was real and Branson did reply with an apology and a credit note for the customer.

  • Did anyone else read this in a posh English accent?

  • We shall all take a lesson from this guy on how to write good customer complaint letters!

  • at 1:59 i think i actually died from laughing! oh my god...

    "it appears to be in an evidence bag fro mthe scene of a crime. A CRIME AGAINST BLOODY COOKING."

    HAHAHAHHAHAHAHAHAH love it

  • hhhahahahhahahhaahahah. love it. who wrote this...... very creative.

  • Assuming that this is for real, then I probably would have contacted the airline, too. Maybe I wouldn't have addressed it to Richard Branson and maybe I wouldn't have written in quite the same style as is seen here, but it wouldn't have been ignored. I fly a lot and, in recent years, have noticed a huge improvement in airline meals; decent portion sizes, good presentation and tasty, too. But it depends who you fly with. Frankly, from Virgin, I would have expected better than this.

  • This sucks ass balls

  • It's all close ups and blurry images, is it even from Virgin?

  • The letter was sent to Virgin and featured in the news a couple of years ago.

    Richard Branson wrote back to the guy in a similar format with a credit note

  • Richard Branson is way too cool for this stuff, i mean he's probably so laid back, he'll just brush this stuff off like dust off his shoulder.

  • a stupid scumbag complaint... take it easy you don't spend a great deal of your miserable life in planes dude... whiner!

  • @DeniskaFromRussia i suppose everything looks tasty when you grow up with borsch

  • yeah, I see you know the Russian stuff.... borsch is the greatest thing the whole humanity has ever invented.....

    ........ stop eating shit ......have borsch instead !

  • @DeniskaFromRussia I have a very good friend who grew up in Russia :)

  • no wonder... best friends are grown in Russia only :))))))

  • Looks like its up to there usual standards - pritty poor - VS used to be good not anymore

  • 25 years and STILL red hot!

  • I never eat on flights anyway. The seats in coach are so cramped that that eating just makes you uncomfortable.

    But this letter is a work of literature.

  • ahahahhaha

    geniuuuss!

  • It's your hamster, Richard. It's your hamster in the box and it's not breathing. ROFL

  • LMAO!! This was hilarious.

    The food looks gross.

  • this video is funny as hell, and if u google bhaaji it always looks gross, this guy should have ordered the chicken, he attracted a bad time, he is probably just a bitter person, he took these photos while he was on the flight, what a weirdo all the while he had the intention of tryin to complain lol, and about his screen being messed up they would let you switch seats if u just ask, maybe he should of asked for help and another type of meal

  • I´ve experienced this seveal times.. especially the crappy video connections, or you can´t plug in the headset because there is a broken pin in the input hole.. Copa and Taca both suck but at least have cute attendents compared to politically correct Delta and their overweight grandmother crews.

  • hilarious. loved the bit about the broken potato masher!

  • at least the guy had a sense of humor about the entire thing.

  • This is hilarious! I know the economy is hitting us hard at the moment ... but what third rate restaurant did this come out of! Looks like something that a cat would throw up!!! LOL

  • it made me laugh several times but i have a hard time believing that a passenger actually wrote that

  • I loved the bit about Christmas, that made me laugh so hard.

  • yeah me too, the hamster bit was hilarious !

  • LOL !!! really FUNNY !!!

  • First, before i saw this i thought it is riddiculas to complain about food well going 900 mph at 10 thousand feet.

    these picturess do bring up a few questions however, is it real? doubtful.

    If so did you piss off the flight attendent in any major way,

    Last, did they not have any peanuts? After all the effort it looks like thismeal took you would think there would be a bag of peanuts to be found.

  • It's a flight, you cretins

  • This is hilarious! I know the economy is hitting us hard at the moment ... but what third rate restaurant did this come out of! Looks like something that my cat would throw up!!! LOL

  • That was so funny! I laughed so hard when he ended sentences with Richard! lol

  • haha yea, mustard richard, mustard!

  • like hes ever gonna reply lol, after every sentence you said richard, it was kinda weird lol, dunno what the chef was thinking about that food, did he really think he could get away with it?

  • "No sane person would serve a desert with a tomato.." actually, they do consider tomatoes (especially small ones, cherry tomatoes) as fruits in China and Taiwan))))

  • I read this and it's funny. But I still find it hard to believe that it is real. And I don't.

  • Hahahahaha!! Orange sponge shaft! Yum!!! roflol

  • And tomato!!! roflol

  • I wouldnt eat a thing

  • Comment removed

  • this had me laughing out loud, the guy who wrote that should be given branson's knighthood!!

  • It's your hamster, Richard. It's your hamster in the box and it's not breathing.

  • It was on the news that he has been invited to test the new foods when Virgin renew their foods or whatever

  • common people... this is trully a SPAM... hard to believe but this just one of nasty competition between airlines

  • I was a fairly frequent air traveler for 31 years and I'll have to admit I was never served a meal that looked that disgusting. I have been served things that I couldn't eat (like sweet smoked eel for breakfast) but at least they looked like food.

    Here's what I learned: Bread and cheese is an easy carry-on and will survive in edible condition if not needed during the flight.

    Better yet is to retire to Hawaii and mostly stay at home. Works for me.

    aloha, ray :)

  • really discusting ...

  • that's disgusting

  • Hilarious, thanks for that :)

  • jeez, what a whinger.

  • youve got to be kidding me. Would YOU have eaten that?

  • no but listen i said he was a whinger because instead of making it short and sharp, he was like oh my god im dying of a headache because of looking at a crackly screen.oh boo hoo get over it. airline food isnt supposed to be that great anyways!

  • You've obviously never flown trans-atlantic length flights.

  • For your info I have. 18 times.

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