@adamkirrmusic That's great to hear. Don't worry! This is the year of the social enterprise. We're focused on helping companies change the way they do business.
@Dupuis29453 Great! We're working hard to produce content that is really helpful and not so product focused. It's part of our social transformation as a company.
Wow... You just fired three agents ;)
ssrisail 1 week ago
This is unbelievably helpful. Stay with that "social transformation" plan...you're onto something!
adamkirrmusic 1 week ago
@adamkirrmusic That's great to hear. Don't worry! This is the year of the social enterprise. We're focused on helping companies change the way they do business.
salesforce 1 day ago
Wow. Thank you for using numbers...much more informative than the other videos I've seen.
Dupuis29453 2 months ago
@Dupuis29453 Great! We're working hard to produce content that is really helpful and not so product focused. It's part of our social transformation as a company.
salesforce 2 months ago
@salesforce I have had a much better experience with your company via social media than on the phone. Keep it up!
Dupuis29453 2 months ago
@Dupuis29453 You got it! Glad to hear you're seeing the work we're putting in.
salesforce 2 months ago
$20 seems like a high cost for one inbound call? Looks more like twice the hourly rate of a customer service agent.
JoakimNilsson1 5 months ago