BT Yahoo Email: Resetting your email password/forgotten password

[unforgiven507]

So what do we do when we forget out secret quest. And pw?

[BTCare]

@unforgiven507 We can still validate you as the email owner, but not online :( We'll need to speak to you - I've sent you a PM

[BTCare]

@SmurfSmurf701 i have sent you a PM :)

[SmurfSmurf701]

Can you help me? I forgot my Secret question i made the email years ago and i forgot the pass to. Thanks please reply.

[BTCare]

@Jzag96 Had to remove your comment since your email address was visible on the page, this process works for email addresses that end btinternet or btopenworld com, if you need help with a Yahoo email visit the yahoo homepage and follow the password reset steps described there.

[newmoon23ful]

@newmoon23ful 

[BTCare]

@andrewravesax I have sent you a PM.



[andrewravesax]

I did NOT choose the security question, what is my favourite colour. I am COLOURBLIND AND HAVE NO INTEREST IN THIS SUBJECT.

[BTCare]

@akmrhiatyler  I have sent you a PM :)

[akmrhiatyler]

pls help at my yahoo can open. forgot my password and secret question plsssss

[akmrhiatyler]

@akmrhiatyler 

[akmrhiatyler]

me too for got my password and SQ too pls help...

[BTCare]

@gcrystal11 I have sent you a PM

[gcrystal11]

@BTCare i need help with my regular yahoo account... i forgot my password as well as my security question... please help!!!

[BTCare]

Thanks for stopping by and viewing our video, we’d like your feedback so please take a few moments to complete our survey. You’ll find it on our Youtube channel page, or just click on ‘btcare’ below this comment!

[TyberZann2000000]

i have regular yahoo what about that?

[BTCare]

@TyberZann2000000 This video just described the process for BT Yahoo addresses - (btinternet ones) Have you tried using Yahoo's own password recovery/reset process - should be on their website?

[TyberZann2000000]

@BTCare i did try it, it doesnt send the message thing to my alternate account

[BTCare]

@ShwetaLaksha I have sent you a PM

[ShwetaLaksha]

plzzz help me tooo... iv forgotten my secret question!!! plzzzzzzz

[BTCare]

@ShwetaLaksha We can help you with this but need to PM you, because you have friend lock on we can not do that. As an alternative you can reach us on twitter @btcare or if you can turn off friend lock temporarily so we can PM you that would be great :)

[ShwetaLaksha]

@BTCare i think now u can! is not add me as frnd n i'll send u

[BTCare]

@MrLethalDeth I have sent you a PM

[MrLethalDeth]

pls help i cant remember my secret question and when i go on reset password its not the secret question i chose

[BTCare]

@92hackerz I have sent you a PM :)

[92hackerz]

hi ....I forget my security question also... pls help me..

[BTCare]

@slazerbak i have sent you a message :)

[slazerbak]

i changed my password and i forgot it, everytime i try and reset it it wont let me when i am getting my DOB and pesonel question and everything else correct. help please?

[BTCare]

@nkechi18 I can look into this for you but need some info, I need to PM you but don’t seem to be able to due to your settings.

[nkechi18]

how do i sign in to my account when i can't remember the password? i can't even get the reset link cus i don't have access to the account.

[Mikaykay009]

I forgot my security questions what do I do?

[il0veme6543]

@Mikaykay009  thats what im askinq

[BTCare]

@b3n4ever See the private message I sent you :)

[b3n4ever]

i put in my mother's maiden name and it doesnt allow it, what can i do if that happens?