Tech Support Runaround

[walterj89]

best solution I have ever found is to just mash the keys until I get a human. Worked great 2 years ago with HP. I would be talking to a person that speaks perfect English in the US within 5 minutes.

My guess is this backdoor was to help people that were having trouble with the menus

[epcdaniel]

I hate when my ISP says "There's a problem in your area". That's funny - I know you don't have call display / phone number lookups built into your IVR, so how do you know where I'm even calling from? You haven't even looked up my account so how can you know my problem is related to your outage?

[DouglasMcK]

FAAAAAAAAAAAAAAAAKKKKKKKKKKKKK­KEEEEEEE!!!

[watershed44]

...(indian accent) "I will be helping with your troubles today".......LOL

[mawkish14]

The guy looks like Fernando Torres.

[DarkSpaceStudios]

Lol

[HayateGekko973]

hahaha...credits... pillow thrower 1, pillow thrower 2.

Have you waited so long that you forgot what you were having problems with?...it was a 33 minute wait....

Then another asks "what are you waiting on" YOU! (your running late for work) now its time to go to work...then wishing you didn;t call on a cell phone so you could slam the phone down to hang up on them to get rid of a little frustration...but you can only push a button that makes a small beep.

huh, Tech support....

[KL253]

Effing hilarious

[alan10014]

hahaha, This is funny because it's true, i work for tech support and even i have trouble with the ridiculous menus when transfering cx's to other departments!

[likemine09]

indian guy is real funny though

[likemine09]

top ten elevator hits! yeah!

[MikeProulx05]

i want the internet now lol

[rezultwilliam]

haha, his roommate did all the voices ftw :)

[rezultwilliam]

enjoy our musical selection of the top 100 elevator hits LOL 3:09 :)

[SkateNY109]

hahahahahahahhahahaha!

[matkombat]

"Top 100 Elevator hits"...LOL...(@3:07).

[BinarySnake]

Give me the number to that.

[darksoulsunrex]

Hahahahaha great video!

[Bloomengns]

rofl

[EverythingZen14]

I hate it when I call tech support and they ask me if the computer is plugged in... Someone asked me that after I already told him the computer was on and I had a picture on the monitor... I wanted to punch the guy through the phone.

[Shiggitydiggityz]

You know what... I sit at helpdesk and deal with jackasses all day. Get over it bitch. If you dont wanna deal with it, get a new job.

[EminoMeneko]

Fun for a few seconds but fast becomes boring... xD

Sorry.

[snikksnakk96]

For North........ Vietnam HAHAHAHHAHAha LMAO

[MrC0MPUT3R]

He connected the router to the wrong port... But still I have been in this position. Although it was a faulty modem that I had problems with, not being stupid.

[eternity899]

ahaha yeah its true ppl r REAL jerks on tech support but u gotta admit it can be really frustrating when u have a problem n u have to wait for hours xD

[kookolino69]

hahaha sign language! hahahahah is that the router tech support?

[JCournoyer]

We exaggerated slightly there. That isn't actually an option they give you but sometimes it feels like it.

[kookolino69]

@JCournoyer they have to add section for deaf people

[azasmith]

Not to piss in your pocket, but without the RJ45 being plugged in you would'nt of been able to access the router config pages... Other than that, preeety spot on...

[JCournoyer]

Yeah we realize there were a few things technically wrong with it. It is in fact a real working router we used as a broken one. lol Thanks for the feedback though.

[alan10014]

@JCournoyer Hey maybe the computer was getting the routers IP using a wireless adapter, thats how you were able to access linksys config gui

[daftypunka]

@azasmith

Judging by the antenna right in front of the camera, and the fact its a laptop computer, I'm guessing it's a wireless router. Just though I'd point that out.

[christoph2005]

@azasmith

That's bs, my router allows access from wireless devices into the configuration pages.

Perhaps your router doesn't allow you to do it without RJ45.

[JEIhrig]

LOL!!! Low battery!! I've had that happen to me before after waiting on hold for several hours! Infuriating!

[tinytinysky]

He plugged the cable into the wrong port...lol.........  take a look... it should've been the port on the far left side....

[JCournoyer]

Yes lol we did notice that but we didn't want to shoot it again.

[Andybaby]

Anyone who has worked tech support will not be laughing. I watched the whole thing in horror.

[ricande]

Been there done that. :D

[aylmer88]

whahahahahahaha

his battery xD

[lordhathor]

go ducks!

[SlutMonkey9834]

local area of north america lol

[boo880]

hahahahahahahahahahahahahahaha­hahhahahaha

[Aprilshowersss]

the part when the battery died was really funny

[semper7ph]

I like the part where the voice prompt said for Central America, South America and North.. Vietnam. hahahah

[intelrox]

lol freakin funny

[ihypno]

im sitting at a help desk right now .. taking calls from jackass's .. if you dont know how to use your box .. then you dont deserve one.and dont call TECH SUPPORT .. EVER!

[DouglasMcK]

@ihypno YOU SIR are the bane of IT

[jendoi]

this is worth a million laughs.. the worst scenario with a call center rep yet..

[Riku2036]

what is the song at the end? I forgot and it is a good song. The one after you find out about the internet messes up for the 3rd time at like 10:40

[JCournoyer]

Its linkin park song. I don't remember which I used though.

[Riku2036]

It is papercut i think now that you say linkin park.

[kubotaman2004]

OMG!

[Riku2036]

if your internet isn't working you can go to are internet forum. LOL!!! nice

[Y2kdaddy]

OMG!

[alphlife]

This is amazing.

[namajkatipickata]

Top 100 elevator hits :D rofl

[urminebzc]

OMG! you made my day!

[lil0egy0kid]

ahh this video is pure gold

[decimus785]

haha,that should teach everyone to check the obvious first.many professionals skip the step of checking the obvious first.

[RichardLin3]

i would have drove to that place and smacked the guy in the face

[PoshMurder]

Funny, and yeah we've ALL been there.

Here in the UK, BT Internet tech support sucks arse through a straw. For anyone reading, you 'can' get a UK tech support person (who is way more helpful and knows what he's doing) if you 'complain'.

The bloody Indian lady on the other end had me open the entire phone line box up! I mean, what the hell!? The UK guy fixed it within 2 minutes!

Thanks for the chuckle, btw.

[artgirl1028]

This video made my day! Thank you for making me laugh. :O} Those wireless routers are something else to try and set up... We have all been there.

[spiritcrusher777]

omg. that shit is funny. im a tech support rep in real life so..hahaha.

[CharmedRed]

Thanks for making me laugh!!! I have spend 3 weeks on the phone with verizon since I got fios which sucks!!!! I still do not have phone service!!! Yhis video is great! % stars for creativity

[Lambchop47]

One of the best vids I've ever seen! This was hilarious! And yeah -- I've been there too!

[fucena2515]

so funny cause its true

[JamesRobertOsborne]

That's very funny!! :D 5 Stars!!

[andyjjones]

dude that was absolutely hilarious.!! well done!! did you just make this vid for fun or was it for a school/uni project?

[JCournoyer]

always for fun!

[MaddPirate]

Freakin' Halarious! Truth be known, ALL this has happened to me too many times. I totally agree with "MCMAISANO" (yet another VERIZON dissatisfied customer)she got VERIZON RUN-AROUND like the rest of us. I too, asked for the VERIZON President & CEO's mailing address & phone number and was repeatively told customer service could not give me THAT INFO I requested.

[bunnyluv41]

To select a romance language, press 1 .. hahahahahahahah .. now that's funny!!

[stevema2]

lol the brand of reftrrigirator part was hilarious!! lmao

[freakiechiki]

Haha that was great :) Good job. So true.... effing computers....

[mrcheesenips]

hahah! Halarios! Nice job!!

[jazzzjackrabbit]

AHAHAAAAAAAAAAAA

[jamie1152]

FREAKIN' HILARIOUS!

[watertaco]

press 6---teen

[jem1985]

Stupid...

[Duckdelouise159]

that was f***** funny. My dad sucks at talking to tech support so i have to help him

[translationwiz]

broken to fixed>>funny....i actually though that was REAL....hahaha

[icer22x]

Oregon fans would have to call tech. support. BWAHAHA

[ShifraSusan]

Ha! Ha! Ha! Ha! That is how we ALL feel! Well done, bud.

[gsurplusmicrog]

I was laughing my butt off the whole time! Excellent video!

[Swensenmusic]

LOVE IT

[thatguynamedgrant]

U of O represent!!!!

[2000dudesweet]

Bua ha ha ha ha ha ha !!!!!!!!!!!!