Rogers Wireless: Android Says No

[DavidSkis]

A monopoly is when one company owns a market. In Canada, competitors to Rogers include Telus, Bell, and arguably Wind, Public Mobile, Mobilicity, Videotron, Koodo, Solo, etc. At most you can call it an oligopoly.

That said, sorry you had a bad Rogers experience. Not sure you'd get a cancellation easier from Bell or Telus. Personally I wouldn't take a contract.

[Choppini]

I try getting out of my contract but they say: there is a tower! Right, but why don't I get any signal even OUTSIDE (and it's not only ME). They transfer you from one department to the other, you have to tell each single person the same stuff....some of these customer reps are so stupid I am wondering how they find their way to work every day.... ahahaaaa, I still can laugh about it, but for how long? I am recording all the conversations and tell them ahead, some of them get really mad about it.

[Choppini]

ahahaa, just had another (the 3rd one/appr 1 hrs 20 min) call with Rogers about not getting reception with my Rogers Rocket Stick...... unbelievable what some of these customer serv. reps., technical service reps, and even a manager are saying. I have a tower near (around 2 km's away) where I need to use my Rocket Stick. BUT: no cell phone reception, no internet service. The guy today told me to phone him from my Rogers cellphone when I am there... how the heck .. I can't make calls there!!!!

[MacintoshBoy66]

I've been with Rogers for 3 Yeats now. Fuck BELL I'll never have any thing to do with them but I've neve had probs with service till I got a 3G phone. I just bought the iPhone 4 and haven't had a prob yet. Every body is entitled to there own opinion. But a sujedtion to any body going to buy a phone check which company has the best service coverage in your area and that will determine if you get good reception at all.

[simbad909]

im trying out a stick.. rocket stick.. seems to work ok now .. in this location . but take it somewhere else. and it fuddles up... and does it get hot?? hold an egg to it for 4 mins .. rotating it every so often and you have internet and lunch on the run.. cool eh.?

[Cobalt258]

meh, in my experience rogers screws me the softest

[strawset]

umm hey guys , fuck rogers. thatas all never use them hhhh

[dalbir122]

T-MOBILE FTW?

[mcmikex]

Never sign a contract

[poutinemexicaine]

I don't understand. the service i get everytime I call Rogers is always amazing. So amazing that i often ask to speak to their supervisor to thank their employees and congrat them.. never had such an issue with that company.. weird !

[hassoonee]

@poutinemexicaine

You are a Rogers employee...stop acting like you are some satisfied customer...eh mr "deontology"!!!

[CommentClown]

PS. Want out of your contract???

Just tell them that you are moving to a new address that has no service. Give them the street number for a house that you know has no service.

[CommentClown]

In Canada, Rogers was the best service for many years in my opinion. But, they've got progressively worse and worse over the last couple years, especially their customer service. My wife and I have two accounts, but Roger's can't seem to cope with that. Every month they fuck something up. Most recently they reset my account so that only my wife could make changes. Nice security! A few months ago, they transferred my account into the name of the company that I work for. I'm through.

[OzzyOsbournesDignity]

This video is totally unrealistic. Rogers support is not nearly this helpful.

[Rata4You]

WIND is coming to Vancouver...only a few weeks away. I will NEVER deal with Rogers even if they try to undercut WIND...which they will. The only people they will have for clients are dumb kids who are oblivious to the truth to why they had been gouged to death.

Bye Rogers, Telus and FIDO. You all sucked and are a bunch of pirates.

[loconet]

I simply love this. It is a hugely accurate representation of my feelings towards this company. It is depressing and funny at the same time. Will definitely spread this video around.

[ianjaws]

Monopolistic Competition, not a monopoly!

[z24baller]

rogers suck monkey balls and they are trained to fuck you around. just like this video they did nothing but the worse thing was they said we cant gurante reception in my house and that i should buy a blackberry curve at full price 599.99, rogers are the biggest rip off in the fuckin world no other gsm cell phone company screws you like this....and then the fuckin droid goes thank you for being satisfed with rogers.. fuckin monkeys

[joe109we]

Pay as you go may seem, more expensive , but with all the crap the companies put you through it works out to be ALOT cheaper. I paid 300 for my phone but only paid 20 to 40 a month, saved a ton of money.

[geezzerboy]

Do you think Rogers Execs get the same kind of shitty service that they give their customers?

If they don't, that can only mean Rogers can deliver good service when they have too.

Or they can't deliver good service to anyone, thus the Rogers' Execs use some other Company as a Service Provider.

Come on guys, tell us who gives good service, because everyone knows you are incapable of doing so..

[geezzerboy]

Rogers hires total retards, that is so the retarded Rogers managers don't have to feel inadequate.

They lie, steal, and cheat their customers, then hire and brutalize a tranny hoe, so that they can feel better for a few seconds. Then they go home to their wives and children. Children who have become total perverts from watching Porno on their Dad's Internet supplier.

With any luck those kids will grow up to be tranny hoes, so a new generation of Rogers managers can hire and beat them.

[geezzerboy]

The pondscum morons who manage Rogers don't have a clue how to deal with their rightfully angry customers, so they decide to pretend that they are doing a wonderful job, and the complainers are just "those people" who are always complaining. Thus the problem just gets worse. I guess a Rogers exec will have to be murdered by an irate customer before they realize they are totally incompetent.

They are thieves and liars, and should be in jail.

[geezzerboy]

What is the Canadian Army doing fighting terrorists in Afghanistan?

The real threat to Canadians are companies like Rogers. Bring the army home and have them round up Canadian Corporate Terrorists, the people who prey on Canadians, like Rogers. Put their Execs and Managers in camps, as threats to the public, and leave them there..

[lycon66]

Rogers , and ICBC are the two companies i Hate the most right now...

[geezzerboy]

The Rogers Staff are ten times stupider than an android. They are anoids, artificial assholes.

Rogers is owned and operated by anoids. None of them notice the total idiocy of their Customer Relations Policy. While their Advertizing Dept spends millions trying to get new customers, Customer Relations is very very busy getting rid of as many of Roger's good customers as they can. Real genius

.

[902386]

Not true dude XD nice try, Im from a non-rogers company and guess what, Rogers isn't THAT stupid they wouldn't make as much money if they did it that way,

[zachdarko]

@geezzerboy No, sadly Rogers employees are smarter than half of their customers, because most customers don't take the time to read anything about Rogers terms of agreement. Also, Customer Relations is meant to keep customers, don't create something that's not actually there.

[LeebFan]

This is amazing. I'm having these types of issues with Bell, except instead of not getting reception, my line gets suspended every month even when I pay in full. I hate cell phones and their shitty services :)

[deadmanfan1]

is the one answering the phone suppose to be a robot

[ashley22kakes]

i hate rogers... i was supposed to get my phone a month ago and they keep telling me it'll take 3-5 business days now they're telling me they will get it to me whenever they can fix the problem...they can all suck it...a corp. with 7 million customers should be able to fix a small problem in less than a month!!!

[yhesyhes]

i hate rogers . com

[0star0eyed0dreamer0]

Glados got a job as a sells representative. must not be must action at apature science these days. this was a triumph!

[hassoonee]

all of them blow, rogers the superior blower...rips people off, i am a rogers employee and i hope rogers burns to the grooouuund!

[hassoonee]

@poutinemexicaine Thats what happens when the company becomes unethical and money hungry

[rangusroung]

common sense to realize that in under 30 days or 30 minutes of usage, which is your buyers remorse period. that should clearly be explained upon activation, if it wasn't then i feel sorry for you because you unfortunately got one of the representatives who doesn't take his job so seriously. and if it wasn't, most problems like this could be solved if people just took a little care to inquire about a few details considering they're taking a 2 or 3 year contract with a company.

[miggy834]

GOOD finaly another person aware of 30 day or 30 min buyers remorse! god damn im tired of taken calls from idiots not aware of this!

[rangusroung]

i work for rogers. this makes me sick. why the hell do people feel the need to adopt such a ridiculously broad view of a company based on interactions with only several of its representatives? sometimes shitty situations do happen (ECF is 400 max not 450 by the way), but if you got a telus phone and the same thing happened you'd just be saying telus sucks. this has nothing to do with the company's business procedures or anything like that. if you dont get reception, i think you have enough

[tjbradd]

i love rogers wireless, every other company screwed me over!

[yhesyhes]

haha, that's how my girlfriend felt till she got a 3000$ bill. It was our fault for trusting the roger associate. But we both call them and nothing happened. Anyways, we're done with rogers. We're going to buy a dish for TV and we're switching to Skype for the phone. Less then 100$ for the year

[tjbradd]

skype is great and all but you need a great internet bandwith to have great home phone and internet service.. all the grand total will still cost the same.

Rogers is the only company in which actualyl works where i live. i dont ever have a problem with my phone company when other do.

[razoramon989]

Rogers sucks balls. If I was even 1 day late paying my bill they would phone me 8 to 12 times a day harrassing me. My service was suspended because I owed them 54$ and then they reactivated my service without telling me after I turned my phone off for a week, and charged me a 25$ reactivation fee.

btw my sister is in your video you made

[osmanarfeen1]

ROGERS FTW

[remino]

Rule of thumb: if a company needs to lock in their customers with contracts, it means their service is not good enough to keep them instead.

[ktown4life1337]

if you don't like rogers then cancel the fucking account, the max it will be is 400 dollars. the average cell bill is 40-80 dollars. do the math, it's really not that much, and you don't even have to pay it all upfront. people are dumb lol. maybe don't take a 3 year next time lol.

[BigCDaRolla]

If you think Rogers is bad try another provider... I have Rogers and when my friends come over to watch football every Sunday they all have to use my phone because they do not get reception in my basement...

[clobbercronk]

Rogers is so fucking awful it makes me puke in my mouth.

[alpinesmu]

All cell phone companies in Canada.

[Gabbii12252]

Oh shit, I thought I was the only one who hates this Fucking Rogers...they suck big time......this is a classic...

[bigal888888]

I was a rogers wireless vancouver customer 5 years. These CORPORATE PIG DOGS, only care about money & not customer service. Thanks for the video dude. Your feelings are the same as mine. I always had dropped calls in downtown vancouver, and rogers always said it was the phone. F - - - YOU ROGERS, IT IS YOU AND NOT THE Cell PHONE AS BELL CANADA HAS NO PROBLEMS in the same downtown area you do. I have posted a complaint at w w w . visionmasters . net / rogers

Capitalist Pigs B4 Customer Service

[mobax]

That was f@##$@ hilarious! And soooo true.

Rogers Wireless is the Devil incarnate - or the mafia I haven't figured it out yet.

You guys are very funny

[osmanarfeen1]

ohh cmon... I dont talk like that lol

[McChickenn]

Fuck sakes, I just got ripped off. I'm going down there today and raising shit. I fuckin hate this company.. and I've only been with them for 2 god damn days.

[crossskulled]

Rogers is trying to rip me off too. I'm definitely changing companies.

[usmarines1968]

Rogers routinely rips off people. I'm one of them.

[7789902]

Rogers is for white trash...kinda like McDonalds and Wendy. You know there are enough people eager to eat up that shit because stupid people think it makes sense to spend $3,000 on a 3 year contract rather than investing that kinda money on retirement savings or something more tangible...ie a fucking HOUSE! When I see you talking on a iphone...what do you imagine Im thinking? clue....youre a tool.

[bumblingbard]

faaaccck

rogers sucks herpes infected balls, and they friggin buy everything they see. *cough* skydome*

fuck you ted rogers!!!

[RedBlueGreen12345]

haha you totally made this video with a mac. Love it, and all of your videos.

[bigpapatube]

excellent video! fear not canadians koodo mobile will soon put an end to rogers nonsense. i sell the product, and can't believe how much they screw their customers AND their dealers! check out koodos amazing plans!

[creator1111]

Again Koodo is another marketing scam since its owned by Telus. Just like Fido is owned by Rogers. Same evil just different mask!

[telusidol]

Well said. Telus would love to have everyone believe they are "friendly" they are far from it.

[Darknight76]

Honestly it's sad how much the telecommunications landscapes sucks in Canada. This year there predicting to make 11 billion dollars. Data plans have been the worst compared to all the developed countries. Only now their amending them for the iphone. I don't see this changing unless the government takes action.

[maxou5757]

Rogers own

[Avrrow]

Genius! I Applaud You *applaud*

Keep it up.

[CathyTheDestroyer]

that was amazingly awesome.

[Aramyth01]

lmao Rogers sucks. I hate it. I don't have a phone with them, but we have the HD tv box, and well it sucks, all the HD channels get squares and shit all over them.

[poyser01]

Bell SUCK!!!!!!!!!!!!

[dannye60]

who played the andriod?

[DemonCupcakee]

leah

[dannye60]

does she have a youtube or somthing???

[DistraughtMinnie]

I LOVED IT!

Kudos. And good luck!

[GuerrillaFilmsLTD]

Nice, it's like dealing with Sprint.

[wilkjames]

Jay you need to YEL at them and BE VERY UPSET WITH THEM, and they will eventually give in and give you a bunch of free stuff. Works like all the time!

[theevilares]

Your videos are so good.

[manubrial]

rogers makes me sad too. :(

[bubbabubba669]

haha well, not ur best video but still funny, and sadly kinda true in really life

[latingirla43]

Sorry but ur video sucks, Bell is not better at all, why don't you try their customer service?...

[bigal888888]

Are you a rogers paid suck!! ROGERS SUCKS ROYAL SHIT FOR DROPPED CELL PHONE CALLS IN DOWNTOWN VANCOUVER AS COMP[ARED TO THE BELL NETWORK WHICH IS FAR SUPERIOR. An no bell did not pay me to write this. It's about consumers stopped being sheep and bitched when their "feed" sucks SHIT !!!!!!!!!!!!!!!

No more bah bha black sheep. How about just fucking big brother rogers and cuttign off their nuts so they do not procreate capitalist pig dog mentaility any more. Bells rules rogers sucks shit!!!!

[OnEye]

really great video jay ..

rogers sucks ass.

[dannye60]

rofl!

[emaytee]

man, my girlfriend sounds just like her

[jgrandin1]

lol

[skylightcity]

fuck rogers! i am stuck in a contract too.

[onjoFilms]

We got a monopoly down here. It is called Verizon.

[InsaneKhorn]

really good =)

[BlitzWing00]

She's got a sexy voice, especially at the end!

LOL....Just Kidding. Great Video!

[Nic33rd]

That's some creative vlogging there!

Best of luck with the war against this corruption insanity. Just insanity.

[deathdude]

tech support is always great.

I once ended up calling netgear because there router was messing up my internet and I needed the router to get internet. So I call and get india (or maybe some middle eastern dude in america) and he said he couldn't help me unless I register online. I can't get online so he said couldn't help me.

So ya I eventually fix it myself =]

[treehamallama]

creepy interesting

[babybuddybear]

hmm once i was in the same situation with sprint. never talked to an android tho..

[sgtOOX]

amazing i was quite entertained to say the least

-sgtoox

[dpxmidisplaylol]

i feel ur pain

go JAY VIDEO yaayy

great vid as ALWAYS 5 starss

[w00tandyay]

lol

and i can tell that u have a mac from the voice-overs you used. nice!

[HackerTHATSME]

so whats so special about a mac?

[CodeWordProductions]

the mac has the robotic voice they used in this video.

[angend]

Beyond great! I hope it works out...

for all of us . . .

[herenaycomes]

leah looks very rogers indeed...

[Maxamillion777]

Are you NUTS?? OMG .. DONT ANGER IT*!! * ROGERS

oh no .. wait .. call coming in .. "yes? what? .. no I didn't .. you can tell I was watching?? .. uh uh .. no .. gawd .. No I didn't .. ok .. " SEE! This idiotic video will be the death of us ALL!!! ..

PS : hahahahhahaha

oh oh .. another call coming in? "Yes? ..No I didnt! .. I didn't post a thing .. ya? .. i'm really sorry I was just .. ya?" *SHIVER*

sshhhh .. dont tell anyone ... GREAT VIDEO!

[Maxamillion777]

PS .. the last call was dropped.

:)

[eurofyter3]

Please make a video on how the Rogers internet service sucks, specifically the speed. Great video 5/5 stars

[akickinfuller]

whoa.....creepy voice-girl-thingamadroid O_o

[nezoone]

...i can relate.

nice video!

[XxEmmakinnsxX]

suh-weet im like the 8th comment

[SYKEUP]

HAHAHAHHA

fujckk yeah

[mogando25]

LOL so goood! Especially Roger's response to your e-mail.

[Alisonthemonster]

nice

[moooingcow]

ROFL!

[adam2180]

Rodgers is awful, I went through the same thing. Great video!

[gruadia]

lol...first comment

[jdouglas8]

ahaha! :D