HP makes great stuff. I bought this product from Officetronics and got cheated. Sold me a refurb and told me it was new. Serial numbers and the refurbished stickers were removed. Officetronics is a total fraud and scam. Stay away from Officetronics when buying Hewlett Packard (HP) goods. They have bad reviews on Google. Company sales HP stuff as a scam. Other than that I bought from TigerDirect and my HP is working great!!!!