It cost over £150 including labour to fix - and thankfully Apple repaired it as a goodwill gesture as many of those MacBooks experienced the same problems.
When I bought my MacBook at the end of September 2007, the guys I bought my computer from recommended AppleCare but did not indicate that it was absolutely necessary. I thoroughly recommend it.
In January 2009, the hard drive failed in my MacBook. The plastics also suffered from fatigue. The first genius told me that Apple would not cover the repair and I would have to replace the hard drive. The second genius told me Apple would cover the repair - Apple replaced the hard drive and upper case.
recently bought a brand new 13" MBP, and the Specialist dude was being such a dickless snob!!! he was very heavily criticizing me as to why I was opting to purchase the AppleCare at a later date!!! its like they think they are way better than you, and possessing a higher knowledge than you...
Seems like you have some laptop issues. Should have gotten a unibody MacBook Pro. I love mine. I know what you mean with the laptop breaking and stuff but that is usually PC's more often than Mac's. I had a toshoba laptop that was in for service with the video card going up within 5 months. They said it wasn't in correctly. Like screwed in right and after that I went down hill.
In fact, my parents injerited two of my Sony laptops purchased 8 and 10 years ago...both are completely going strong and one of them needed a few keys replaced once, and that was it. That's all the "hardware" issues ever with my PC, and we're talking over 8 hours of use a day while I was using them.
Fabulous! I've owned countless computers...all laptops, since 1995...and the only ones that EVER had ANY hardware issues were Macs. In that time, the ONLY ones that ever crashed consistently..were macs. And I'm talking very consistently. PC's almost never crashed. And NEVER...EVER a hardware issue. Not even lack of drivers. So, this is interesting. That's why I hate Macs. They are meant to screw you.
This video was posted in 2007 - you still feel Apple Care is a good idea? Personally, I feel that Apple should warranty their products for longer. But they won't. Their products are NOT quality, as stated, so they don't dare warranty for longer. They are greedy - not sensible or consumer friendly - and charge outrageous prices for "official" repairs that any techie could fix for peanuts. The list goes on and on. Apple Care is an extended warranty that's pure profit and no confidence.
@ilovmc lol, in all honesty, if you're paying ~1 to 2k (which is a LOT of money) for a computer you should have the common sense to be careful with it. I've never experienced dead pixels...and parts on the laptops/desktops that i've owned never "fucked up". Sure it can happen, but I guess i've been lucked out! hahah
ok, so let me get this straight. Macs are better? yet you are proving there fault, Even to the point of recommending purchasing an extended warranty. You Apple fan boys are something else you know that...
Applecare for laptops is big fucking joke. I have the black macbook model from 2008. Was spilled on it by accident. Not my fauilt. I was sleeping when it happened. I got applecare for it. For the computer to ever work again I paid $500 dollars at a discounted price from apple. Why buy a fucking warrenty when stuff like that is not covered. There is a solution. Best Buy sells macs and their warrenty covers everything. Applecare for laptops is a sad fucking joke. Same for their portable devices.
with the crack on the macbook I had that happen to me twice both out of warranty and they fixed it for free because they finally claimed it as a design flaw. But now I have the 2010 macbook pro
I got cracks on both left and right of the laptop where my wrists are while typing, along the sides and at the top. it's only 2 and a bit years old and was a replacement for the last mac that broken out of warenty.
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
I had the problwm with the crack below keyboard. Contacted my apple store and they said because it a design fault on apples part that they fix it for free even though i'm out of warranty (by 2 years!!!) as long as the macbook was brought less than 3 years ago. They weren't even bothered that I didn't have the receipt any more. They just checked the serial number for the purchase date.
Only if you are out of warranty. 1 year for manufacturing defects, and 90 days for phone. With Applecare, it increases the length of your warranty for both to 3 years.
Don't bother if you're a smoker though. The slightest whiff of smoking and they refuse point blank to repair it. They say it is a bio-hazard. Don't get me wrong - I like Macs but my only Applecare experience has been far from satisfactory.
that info was quite tranquilizing :) If your mac crashes I do think most companies have some special legislation securing your hardware of anykind,. Here I know any hardware is secured in min. 2 yrs no matter what the company says. Within the 2 yrs limit they have to prove their machine was sound, they bear the burden of proof,
Hey I had the same problem where i had like a chipping off spot and our local care sent it in to get repaired and they wanted to charge $800 and didn't repair it...
Yup, in London there are plenty of second hand mac repair shops that have all the parts to buy individually. Macs aren't computers for hill-billy simpletons who live out in the countryside though, I'll give you that.
For how long have you maintained the same basic PC without having to replace all the parts?
"I've maintained the same (Basic) pc for years without issues." apple only requires so much care it's made to just beable to get on and browse send emails etc. not deal with the Bullshit! of updates and whatever else Bill Gates brings.
yeah i have apple care they don't help at all they're a waste get your macbook from bestbuy and get the warranty there even if you have accidental damage they'll repair it free
i've got the white apple intel imac...i was wondering if it was possible to upgrade my imac to the aluminum version with my warranty or would i just have to buy it?
unless your whole computer just died with it being a hardware problem youd have to buy it, but they dont sell intel imacs ( the white ones) anymore in refurbished so theyd probably give you a new one if they could
Man, what do you do with you laptop! I've owned an iBook G4 for 5 years and have never had a single issue, except things that were my fault such as spilling liquid on the keyboard. But thankfully keyboard is easy to replace.
I'm about to buy a refurb white 2.0 GHz Macbook and don't plan on buying Apple Care. I seem to have good luck with laptops. Plus you can buy it at any time.
I've just made the switch to Mac - purchased a Macbook 2.0GHz Aluminium yesterday at the online apple store.
The laptop I have now is a Dell Vostro 1500 and I've had soo many problems with it. So I decided to go ahead with purchasing the AppleCare with the Macbook (Which should arrive in a few days).
Luckily, I purchased the Macbook with an educational discount (£120 off) and that also gives you the 3 year AppleCare for £40 (£150 off!).
Okay, you have almost convinced me to get Apple Care. However, yours is a plastic one, do you think they fixed this stuff with the aluminum, I know that aluminum cannot crack like that, but how about the screen?
i have a question i just dicovered a begining of a crack you can't even see it but im sure its a crack...can i go and exchange it for another macbook i just got it a week ago
I brought an Intel Core 2 Duo Mac Mini less than a year and since then, I had no problems, with it, it's not a refurbished model, I brought it bran new, it's the basic model machine, Combo Drive.
But Just in case, they is a problem with it after the first year of warranty, I purchased an Apple Care.
But a part from that, it's a wonderful little machine the Mac Mini is and has not given me any problems, I'm very very happy with it.
well its not about a macbook, but we have the airport extreme, which is about $220 and we had a hardware problem with it, so we went in and talked for about half an hour and eventually they just got a new one off the shelf and just gave it to us. our one year warranty was over about two months
my macbook pro got so hot that the metal started to warp on the corners. i was in the warranty. i called applecare and they sent me the box to send my computer saying it wasn't going to cost anything. i sent it, and a couple days later, the repair shop called and told me that the monitor was not connected to the base of the computer and that i will have to pay $1200 for a full repair. after about 4 hours on the phone saying that i never did that, i got them to reduce it to $600. after 6 hrs FREE
i had apple care on my imac G5 ALS. Its four years old and apple care expired. the power supply broke. Apple is replacing it and the motherboard for FREE!!!! get apple care.
should i just buy the protection plan just before the 1 year warranty runs out so you get an extra year of warranty? Or just but it when i get my mac?
One more thing: NEVER pay full-price for AppleCare... it is the one thing resellers DON'T have to sell at Apple's price! I got my $350 AppleCare on a MacBook Pro for $250, the list price of AppleCare for MacBook & MacBook Air. And those were even reduced! Glad I finally realized this. There is an authorized site that sells them at discount, so if your salesman won't discount, just tell him you're buying there -- he might match the price to make the sale!
I agree you should always consider AppleCare a must when purchasing a laptop, although you can wait up to a year to reduce your initial cost upon purchase. But there are many times things happen right AFTER the 3 years & you never get to use it. My iBook G4 (which I'm selling since I just bought a brand new MacBook Pro 2.53) has a bad fan which can be $150+ to replace. It started before my warranty expired but I was away & missed it!. They could've replaced my weak battery too. : (
i wonder how many people have been watching a pornographic DVD on their macbook when its got stuck in the drive... i bet that'd be a laugh for the apple technicians.
I was a service technician for a seperate company not related to apple but PC"s and i can say its VERY common for computers to be packed full of porn and copied dvd's/trojans/virii its amazing :P lol
The matte screen is not only an option on the MacBook Pro. Personally I prefer the matte screen over the glossy screen - my iBook G4 went for 3 years without any problems with the display. My MacBook's glossy display had to go to Apple twice because the glossy coating kept flaking off. If I ever get a MacBook Pro, I'm getting the matte version, but maybe I'm just bad with displays. Hope that helps. Peace.
The laptop get 2 serious problem in one year. OMG, my two year old Acer laptop doesn't give me any problem. I am afraid of my Macbook give me problem someday. Apple's product sucks.... IF someday, Mac OS X can installed in PC illegally, i would not buy Mac at all.
i know, i did before. I installed the Leopard on the PC beforei actually get the Macbook (For experience, and get used to Leopard). But the sound card just doesn't work. Therefore, install OS X on a PC without suppored from Apple isn't a good idea.
I know it is illegal, but i just want have a experiment. The main reason i put Mac OS X on my PC is try Mac OS X out before i make the decision. I get ride of the Mac OS X after i get my Macbook.
i worry when a product has so many problems that you have already sent it for repais twice, and had to spend another 160 bucks in case it keeps breaking
I've had cracks that appeared after one year and Apple agreed to repair it for me for free. There have been so many cases they have heard of, that is what they agree to do now.
Depends on what you're looking for. Apple has pretty good customer service. Plus when you buy a mac you now can also run windows on it - so you will gain the ability to run Mac OS on top of everything else. Also the build quality of the Apple Machines is very high, you can tell when you take them apart. And if you get a refurbished mac - you'll save money and basically just lose the flashy box it ships in. I've heard a lot of recent horror stories with Dell, but I think they have some good stuff
I would recommend calling the AppleCare service and support line at 1-800-275-2273 and have them ship you a box instead going to the so called, " Genius Bar." My experience has been more like, "The egotistical Asshole Bar." Just tell Apple you can't get to an Apple store and they will ship you a box.
I bought an aluminum imac and I put in a blank DVD and it got stuck in it! Even weirder was that I installed an update and it wouldnt boot after i restarted! THE OPTICAL DRIVE JUST WHIRRED EVERY 5 SECONDS AND HUNG at a white screen! So I brought it into BestBuy and the Geek Squad looked at it and were stumped! So they gave me a new one and it was fine. Only one PC designed CD got stuck in the drive and it came out when I rebooted and held won the mouse button.
Hmmm apple just emailed me back and said its their fault and there giving me a new ipod classic or there allowing me to pay 50$ for an itouch....hmmmm did i just shut you up?
it costs about the same to insure it agains theft and damage for three years, so isnt that the better option, its more likely that you will break it or have it stolen than it will go wrong?? Even if it goes wrong the insurance will cover that too
hey how much do you think it would be if they fixed a disk player for my macbook? my cousin droped somthing on my keyboard and now my disk player is screwed
I can install Ubuntu. I have the CD with the disk image here. FAIL!
By stupid geek I mean those that think that they are the smartest people around when they are not. Linux IS NOT good for the average user because for some things you have to use the terminal and it has minimum software support. But it is a great OS. I have used it.
Yes, you're right...always factor in AppleCare into your final costs. There is wisdom to be had here. Double that if you treat it with less than perfect care.
I have had that problem with in 5 months with my macbook... I have had allot of the same problems with my macbook.Thank you for Apple Care. Im having allot of problems with my mag ac adapter its bends to much and is broken abit.
im in Canada, British Columbia and im considering purchasing a Macbook. What concerns me about the AppleCare warranty is... do I need to pay shipping costs to send it back to Apple? How much does this typically cost?
However, Shipping is free when ordering the laptop.
hm i read the applecare policy... found out that they cover shipping both ways..
But in your video, you said you got the dented plastic replaced. in the policy it says it does not cover cosmetic defects? did they lean into your favor just because of the possibility it will effect the harddrive?
Not 100% sure about Canada, but here in the US what'll happen is that Apple will send you out a pre-paid shipping carton, put your Mac in the box, and ship it back to Apple at no cost to you. That's how they swapped out an AC adapter I had for my iBook G4. I would read Canada's Terms of Service just to make sure.
What mcbook is thatWhat year was it purchased? Applecare on Ebay is a lot cheaper but make sure the seller guarrantees its authentic or issue a refund?
The thing is that things like the cracking issue are widely-known defects, not things that you should really be thankful that you have AppleCare to fix... things that should make you regretful for buying the product in the first place. Don't get me wrong, I am obsessed with Macs, but they have some pretty ridiculous and inevitable defects that you should not have to insure yourself against.
When you first buy your MacBook (pro) you will get 90 days of free phone support and 1 year warranty. If you by AppleCare you will get 3 years total of support and unlimited phone support. Hope this helps.
Ya dude, mine started cracking at the bottom as well (most commonly known as Apple CrackBook). I was going to send it in, I don't have AppleCare, so I decided to go to Walmart and just put some white electrical tape. Now it doesn't look that bad and no more cracks.
It cost over £150 including labour to fix - and thankfully Apple repaired it as a goodwill gesture as many of those MacBooks experienced the same problems.
The lesson? Purchase AppleCare for any Macintosh.
runforit420 8 months ago
When I bought my MacBook at the end of September 2007, the guys I bought my computer from recommended AppleCare but did not indicate that it was absolutely necessary. I thoroughly recommend it.
In January 2009, the hard drive failed in my MacBook. The plastics also suffered from fatigue. The first genius told me that Apple would not cover the repair and I would have to replace the hard drive. The second genius told me Apple would cover the repair - Apple replaced the hard drive and upper case.
runforit420 8 months ago
if i had this much problems with mac, i would have definitely given up on them.
mart182003 10 months ago
I never have any problems with a HP laptop.
ruvolk24 11 months ago
recently bought a brand new 13" MBP, and the Specialist dude was being such a dickless snob!!! he was very heavily criticizing me as to why I was opting to purchase the AppleCare at a later date!!! its like they think they are way better than you, and possessing a higher knowledge than you...
mksoct1st09 11 months ago
i hope they don't fire the people who are lenient
jayry55 1 year ago
I have had my macbook for 2 years, during that time the dvd drive broke and I paid $125 to have it fixed.
RazorJT 1 year ago
Seems like you have some laptop issues. Should have gotten a unibody MacBook Pro. I love mine. I know what you mean with the laptop breaking and stuff but that is usually PC's more often than Mac's. I had a toshoba laptop that was in for service with the video card going up within 5 months. They said it wasn't in correctly. Like screwed in right and after that I went down hill.
ILIVONMYIphone 1 year ago
In fact, my parents injerited two of my Sony laptops purchased 8 and 10 years ago...both are completely going strong and one of them needed a few keys replaced once, and that was it. That's all the "hardware" issues ever with my PC, and we're talking over 8 hours of use a day while I was using them.
MrDarcyzPP 1 year ago
Fabulous! I've owned countless computers...all laptops, since 1995...and the only ones that EVER had ANY hardware issues were Macs. In that time, the ONLY ones that ever crashed consistently..were macs. And I'm talking very consistently. PC's almost never crashed. And NEVER...EVER a hardware issue. Not even lack of drivers. So, this is interesting. That's why I hate Macs. They are meant to screw you.
MrDarcyzPP 1 year ago
This video was posted in 2007 - you still feel Apple Care is a good idea? Personally, I feel that Apple should warranty their products for longer. But they won't. Their products are NOT quality, as stated, so they don't dare warranty for longer. They are greedy - not sensible or consumer friendly - and charge outrageous prices for "official" repairs that any techie could fix for peanuts. The list goes on and on. Apple Care is an extended warranty that's pure profit and no confidence.
milackk7 1 year ago
apple care is an honest waste of money...the damn thing should work for 3 years under good care....
xenialvirtuoso 1 year ago
@xenialvirtuoso what if you dropped it for being stupid...? or your screen gets dead pixels? or something fucks up
ilovmc 1 year ago
@ilovmc lol, in all honesty, if you're paying ~1 to 2k (which is a LOT of money) for a computer you should have the common sense to be careful with it. I've never experienced dead pixels...and parts on the laptops/desktops that i've owned never "fucked up". Sure it can happen, but I guess i've been lucked out! hahah
xenialvirtuoso 1 year ago
ok, so let me get this straight. Macs are better? yet you are proving there fault, Even to the point of recommending purchasing an extended warranty. You Apple fan boys are something else you know that...
Virocontyler 1 year ago
apple suckin fucks
DaBossk 1 year ago
can i get it if i got it 2 months ago from best buy?
XxNYYMusefanXx 1 year ago
Just wait until something goes bad on it, then if it costs more than $250 buy Apple Care. Take that Apple :p
ThAtBuLyKiD 1 year ago
Applecare for laptops is big fucking joke. I have the black macbook model from 2008. Was spilled on it by accident. Not my fauilt. I was sleeping when it happened. I got applecare for it. For the computer to ever work again I paid $500 dollars at a discounted price from apple. Why buy a fucking warrenty when stuff like that is not covered. There is a solution. Best Buy sells macs and their warrenty covers everything. Applecare for laptops is a sad fucking joke. Same for their portable devices.
ceocoryaald 1 year ago
m'key
AlexWeno 1 year ago
all that is because you've got laptop what about mac mini
mikolv2 1 year ago
with the crack on the macbook I had that happen to me twice both out of warranty and they fixed it for free because they finally claimed it as a design flaw. But now I have the 2010 macbook pro
TheMacLee 1 year ago
MACBOOKS SUCK GET A PRO!
ImGeoJustSayin 1 year ago
@ImGeoJustSayin The newer MacBooks do not have the same problems due to a different manufacturing process
geofftheplumber 1 year ago
I got cracks on both left and right of the laptop where my wrists are while typing, along the sides and at the top. it's only 2 and a bit years old and was a replacement for the last mac that broken out of warenty.
krazykizza 1 year ago
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
ericbx95 1 year ago
This has been flagged as spam show
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
ericbx95 1 year ago
This has been flagged as spam show
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
ericbx95 1 year ago
This has been flagged as spam show
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
ericbx95 1 year ago
I own the same computer! For a computer that has some many issues, is it really worth it? Not only is it a major time waster when this happens, but if you don't scrap up for the apple care, you can't get the parts to fix it. Next computer will be a nice new ibm thinkpad :)
ericbx95 1 year ago
Comment removed
ericbx95 1 year ago
except in the first year its free.
chickenwing747 2 years ago
yes wher i live you get alwais 2 year waranty if not you can chage them i live in belgium
barirdeeee2 1 year ago
I had the problwm with the crack below keyboard. Contacted my apple store and they said because it a design fault on apples part that they fix it for free even though i'm out of warranty (by 2 years!!!) as long as the macbook was brought less than 3 years ago. They weren't even bothered that I didn't have the receipt any more. They just checked the serial number for the purchase date.
guitar13000 2 years ago
lol, apple charges for phone support and then charges you for manufacturing defects.
Milking its customers for every penny
paintballgundown8 2 years ago 4
Only if you are out of warranty. 1 year for manufacturing defects, and 90 days for phone. With Applecare, it increases the length of your warranty for both to 3 years.
runer9ner 2 years ago
Don't bother if you're a smoker though. The slightest whiff of smoking and they refuse point blank to repair it. They say it is a bio-hazard. Don't get me wrong - I like Macs but my only Applecare experience has been far from satisfactory.
alanstarkie2001 2 years ago 2
@alanstarkie2001 its true !
7649460 2 years ago
I don't have Apple Care and I call Apple every once and awhile with a problem and they have never asked me for a credit card or anything.
EFSPhotography 2 years ago
that info was quite tranquilizing :) If your mac crashes I do think most companies have some special legislation securing your hardware of anykind,. Here I know any hardware is secured in min. 2 yrs no matter what the company says. Within the 2 yrs limit they have to prove their machine was sound, they bear the burden of proof,
Baal1985 2 years ago
HEY!!!!
I repair my own hardware:)
I built my computer with my own hands and therefore have no warranty holding me back.
SirFoggy2Doped 2 years ago
Hey I had the same problem where i had like a chipping off spot and our local care sent it in to get repaired and they wanted to charge $800 and didn't repair it...
kirkywood1 2 years ago
"Why You Should Buy AppleCare"
Or why you should by apple computers.
I've maintained the same basic pc for years without issues.
Whenever my specs get behind, I replace them.
TheReasonWhyGuy 2 years ago
I'm had by Powermac since 2001 no problems, it's a real work horse.
RamonAllnightlong 2 years ago
Are you able to upgrade the parts to keep them up with the modern systems?
TheReasonWhyGuy 2 years ago
Yup, in London there are plenty of second hand mac repair shops that have all the parts to buy individually. Macs aren't computers for hill-billy simpletons who live out in the countryside though, I'll give you that.
For how long have you maintained the same basic PC without having to replace all the parts?
RamonAllnightlong 2 years ago
"I've maintained the same (Basic) pc for years without issues." apple only requires so much care it's made to just beable to get on and browse send emails etc. not deal with the Bullshit! of updates and whatever else Bill Gates brings.
patbat51 2 years ago
I also haven't updated in years... I still have xp, and it still works fine... no need for your bill gates updates :P
TheReasonWhyGuy 2 years ago
good for you...
SatinDollBand 2 years ago
yeah i have apple care they don't help at all they're a waste get your macbook from bestbuy and get the warranty there even if you have accidental damage they'll repair it free
brandon5pennies 2 years ago
Wow... Not being rude or anything but have you been using your laptop as a door stop?
potnoodles90 2 years ago 2
i really love my macbook.
and the applecare is great :D
HelloThereCody 2 years ago
i've got the white apple intel imac...i was wondering if it was possible to upgrade my imac to the aluminum version with my warranty or would i just have to buy it?
lilfili 2 years ago
Buy it. If you have warranty I am pretty sure they just fix it or give a new iMac G5. It would be cool if they gave you a brand new one though.
Technoguy3 2 years ago
unless your whole computer just died with it being a hardware problem youd have to buy it, but they dont sell intel imacs ( the white ones) anymore in refurbished so theyd probably give you a new one if they could
boredkid32 2 years ago
Man, what do you do with you laptop! I've owned an iBook G4 for 5 years and have never had a single issue, except things that were my fault such as spilling liquid on the keyboard. But thankfully keyboard is easy to replace.
I'm about to buy a refurb white 2.0 GHz Macbook and don't plan on buying Apple Care. I seem to have good luck with laptops. Plus you can buy it at any time.
freeskier93 2 years ago
good video
omgmoment440 2 years ago
I've just made the switch to Mac - purchased a Macbook 2.0GHz Aluminium yesterday at the online apple store.
The laptop I have now is a Dell Vostro 1500 and I've had soo many problems with it. So I decided to go ahead with purchasing the AppleCare with the Macbook (Which should arrive in a few days).
Luckily, I purchased the Macbook with an educational discount (£120 off) and that also gives you the 3 year AppleCare for £40 (£150 off!).
Just a heads up for UK students :)
tomeglenn 2 years ago
my uncles mac cracked like twice because he picked it up by the edge with 1 hand and it cracked it
joeldude76 2 years ago
Wow...that sucks.
This really doesn't speak well of the quality of their products.
HeyJuanGuapo 2 years ago
Okay, you have almost convinced me to get Apple Care. However, yours is a plastic one, do you think they fixed this stuff with the aluminum, I know that aluminum cannot crack like that, but how about the screen?
BenX2Drummer 2 years ago
thanks DELL1032 seems like good advice on the laptop warranty.
onkea 2 years ago
i have a question i just dicovered a begining of a crack you can't even see it but im sure its a crack...can i go and exchange it for another macbook i just got it a week ago
dolcegabnna 3 years ago
you can return it and get a new one.... there is a 14 days return and exchange policy =D
BKKyan 3 years ago
oh thanks...... i just swaped it for a new one!
dolcegabnna 3 years ago
lori
Sundancer213 3 years ago
I don't understand why do we have to pay state tax for that service when you buy it.
Escorpio40 3 years ago
Hello, my friend,
I brought an Intel Core 2 Duo Mac Mini less than a year and since then, I had no problems, with it, it's not a refurbished model, I brought it bran new, it's the basic model machine, Combo Drive.
But Just in case, they is a problem with it after the first year of warranty, I purchased an Apple Care.
But a part from that, it's a wonderful little machine the Mac Mini is and has not given me any problems, I'm very very happy with it.
Best regards...
Sebastian Salmon
Salmon260 3 years ago
well its not about a macbook, but we have the airport extreme, which is about $220 and we had a hardware problem with it, so we went in and talked for about half an hour and eventually they just got a new one off the shelf and just gave it to us. our one year warranty was over about two months
rodatv 3 years ago
macintosh is a leach for money.
brilliant equipment, but bloody hell how if a customer wants something fixed FIX IT!!!
my screens cracked =)
hjaeko 3 years ago 2
my macbook pro got so hot that the metal started to warp on the corners. i was in the warranty. i called applecare and they sent me the box to send my computer saying it wasn't going to cost anything. i sent it, and a couple days later, the repair shop called and told me that the monitor was not connected to the base of the computer and that i will have to pay $1200 for a full repair. after about 4 hours on the phone saying that i never did that, i got them to reduce it to $600. after 6 hrs FREE
dcohen94 3 years ago
that cd thing i had with my new 2008 macbook its wierd...
Jclz95 3 years ago
i had apple care on my imac G5 ALS. Its four years old and apple care expired. the power supply broke. Apple is replacing it and the motherboard for FREE!!!! get apple care.
Maserati7200 3 years ago
yeah only get an applecare when you buy your mac or else it is overprices. why pay so much for a warranty?
CLUBPENGUINBOT 3 years ago
should i just buy the protection plan just before the 1 year warranty runs out so you get an extra year of warranty? Or just but it when i get my mac?
hairynathan 3 years ago
Read my posts right before yours hairnynathan. And it is an extra TWO years, not one.
SWLinPHX 3 years ago
One more thing: NEVER pay full-price for AppleCare... it is the one thing resellers DON'T have to sell at Apple's price! I got my $350 AppleCare on a MacBook Pro for $250, the list price of AppleCare for MacBook & MacBook Air. And those were even reduced! Glad I finally realized this. There is an authorized site that sells them at discount, so if your salesman won't discount, just tell him you're buying there -- he might match the price to make the sale!
SWLinPHX 3 years ago
I agree you should always consider AppleCare a must when purchasing a laptop, although you can wait up to a year to reduce your initial cost upon purchase. But there are many times things happen right AFTER the 3 years & you never get to use it. My iBook G4 (which I'm selling since I just bought a brand new MacBook Pro 2.53) has a bad fan which can be $150+ to replace. It started before my warranty expired but I was away & missed it!. They could've replaced my weak battery too. : (
SWLinPHX 3 years ago
getting macbook 2.1 ghz for x-mas, should i wait to get applecare or buy a week after x-mas
Nhsportzfreek13 3 years ago
should i buy the protection before the 1 year protection expires? or should i buy it when i buy the product
jose21932007 3 years ago
I have the same problem with my drive. The genius says its normal I say thats crazy.
akaTRENT 3 years ago
Apple care doesn't cover cosmetics though...
akaTRENT 3 years ago
i wonder how many people have been watching a pornographic DVD on their macbook when its got stuck in the drive... i bet that'd be a laugh for the apple technicians.
MatthewChaloner 3 years ago 18
Porn on DVD - so late 90s ;). Bittorrent, FTW.
dell1032 3 years ago 14
lol. i forgot about that...no need to worry then ;)
MatthewChaloner 3 years ago
@dell1032 Right, and no Mac owner would be caught dead doing something that's outdated.
MrDarcyzPP 1 year ago
@dell1032 LOL XD
zabakkabou 9 months ago
I was a service technician for a seperate company not related to apple but PC"s and i can say its VERY common for computers to be packed full of porn and copied dvd's/trojans/virii its amazing :P lol
vandarduck 3 years ago
OMG THAT WOULD BE SOO FUNNY !!!! oran illegal CD or something
daniel75o 3 years ago
should i get a glossy screen? please help!
soontobesize12 3 years ago
The matte screen is not only an option on the MacBook Pro. Personally I prefer the matte screen over the glossy screen - my iBook G4 went for 3 years without any problems with the display. My MacBook's glossy display had to go to Apple twice because the glossy coating kept flaking off. If I ever get a MacBook Pro, I'm getting the matte version, but maybe I'm just bad with displays. Hope that helps. Peace.
dell1032 3 years ago
Keep in mind that these may be problems that apple will fix in production. Customer service is pretty good with apple.
portnoyfan521 3 years ago
I have a macbook too and have the crack you were talking about. I do have applecare. How long did it take apple to repair you crack in the macbook?
murfreebear 3 years ago
the same thing happened with mine the whole cracking prt thing
ladezmann 3 years ago
The laptop get 2 serious problem in one year. OMG, my two year old Acer laptop doesn't give me any problem. I am afraid of my Macbook give me problem someday. Apple's product sucks.... IF someday, Mac OS X can installed in PC illegally, i would not buy Mac at all.
facebook32 3 years ago
You already can install OS X on a PC... idiot.
mclaurin10 3 years ago
i know, i did before. I installed the Leopard on the PC beforei actually get the Macbook (For experience, and get used to Leopard). But the sound card just doesn't work. Therefore, install OS X on a PC without suppored from Apple isn't a good idea.
facebook32 3 years ago
it's also illegal
iamtehpwnage 3 years ago
I know it is illegal, but i just want have a experiment. The main reason i put Mac OS X on my PC is try Mac OS X out before i make the decision. I get ride of the Mac OS X after i get my Macbook.
facebook32 3 years ago
i worry when a product has so many problems that you have already sent it for repais twice, and had to spend another 160 bucks in case it keeps breaking
johnmonk66 3 years ago
i got applecare for free and an ipod touc for free with student discounts. :D
555Kamikaze 3 years ago
how???
lpsaad 3 years ago
look at their website
555Kamikaze 3 years ago
do you think its just as good of value to purchase the applecare for the macbook pro?
it doesn't have the plastic to break, and with the normal lcd screen you don't have to worry about the glossy finish.
Only problem is because its aluminum, could that mean repeairs would cost more?
its a tricky decision and $300 out of my pocket.
No matter what, I won't be able to get it when i get the macbook.
DJPixcell 3 years ago
could i be able to buy the apple care after purchasing the macbook pro?
I am very interested in saving to get it, it is quite the big purchase, biggest i've ever made, and I want to get it as soon as possible.
Culd I wait a couple of months before I get the apple care? or do I have to get it when I get the laptop?
DJPixcell 3 years ago
Based on what I know, your Apple Protection Plan must be purchased within one year from purchasing the Apple product.
5233andy 3 years ago
I've had cracks that appeared after one year and Apple agreed to repair it for me for free. There have been so many cases they have heard of, that is what they agree to do now.
dophler 3 years ago
I sent mine in once only for the keyboard keys messed up. They replaced the top case it fixed it.
I got it in December 2006.
Good thing i got apple care. Sad thing was i bought it on the last day of my one year hardware. Talk about last minute.
MacBookGuy91 3 years ago
The hard drive bay is on the other side of the machine - not that it matters.
jamessnell 3 years ago
No it is on the right side
gokarter14 3 years ago
ohh crud - yes you're totally right. I was thinking from the perspective I work on the machine from when servicing it. Sorry, my bad!
jamessnell 3 years ago
I was thinking the same thing from when I replaced my HDD!
Domreis7337 3 years ago
hey you might have to spend some money on these things but look what your getting...YOUR GETTING A MAC!!!!!!!
bigcatlm 3 years ago
and a fine one at that. ;)
its very expensive, but once you get it, you know how worth-it it was.
You don't get better then a mac.
I've never had one, and I know this. Vista is the worst OS known to man, Leopard would have to be the best.
DJPixcell 3 years ago
hey do you think it is worth getting a macbook and paying more than getting a dell or some other kind of laptop for less money???
patburke191 3 years ago
Depends on what you're looking for. Apple has pretty good customer service. Plus when you buy a mac you now can also run windows on it - so you will gain the ability to run Mac OS on top of everything else. Also the build quality of the Apple Machines is very high, you can tell when you take them apart. And if you get a refurbished mac - you'll save money and basically just lose the flashy box it ships in. I've heard a lot of recent horror stories with Dell, but I think they have some good stuff
jamessnell 3 years ago
I would recommend calling the AppleCare service and support line at 1-800-275-2273 and have them ship you a box instead going to the so called, " Genius Bar." My experience has been more like, "The egotistical Asshole Bar." Just tell Apple you can't get to an Apple store and they will ship you a box.
MacAppleRepair 3 years ago
Yes it is.
dell1032 3 years ago
Considering how expensive Macs are in the first place something like AppleCare should come standard :\
gmazin 3 years ago 11
I bought an aluminum imac and I put in a blank DVD and it got stuck in it! Even weirder was that I installed an update and it wouldnt boot after i restarted! THE OPTICAL DRIVE JUST WHIRRED EVERY 5 SECONDS AND HUNG at a white screen! So I brought it into BestBuy and the Geek Squad looked at it and were stumped! So they gave me a new one and it was fine. Only one PC designed CD got stuck in the drive and it came out when I rebooted and held won the mouse button.
Btroisi13 3 years ago
well, im sold. i wasnt going to buy the applecare with mine but now i will
jemelpeters 3 years ago
I just bought apple care for my ipod classic....appleshit breaks so much...ipod classic is my last apple product..
pimpizzle2 3 years ago
ur just a careless retard i have had 3 ipods nd i haven't had any problems
a11562086 3 years ago
Hmmm apple just emailed me back and said its their fault and there giving me a new ipod classic or there allowing me to pay 50$ for an itouch....hmmmm did i just shut you up?
pimpizzle2 3 years ago
it costs about the same to insure it agains theft and damage for three years, so isnt that the better option, its more likely that you will break it or have it stolen than it will go wrong?? Even if it goes wrong the insurance will cover that too
chaz4510 4 years ago
i bought my laptop without the apple care... can i get it close to the expiration of warranty
? does it activate after the first use?
Thanx
indahwang 4 years ago
hey how much do you think it would be if they fixed a disk player for my macbook? my cousin droped somthing on my keyboard and now my disk player is screwed
sniperkid150 4 years ago
This comment has received too many negative votes show
buy a normal Laptop (one without a big ass apple logo), it doesn't cost you 1000+ and it lasts longer than 9 months :P
LinuxGeek24 4 years ago
linux sucks
gamer2502 4 years ago
This comment has received too many negative votes show
you suck! :P lmao joke
LinuxGeek24 4 years ago
Linux sucks for the average user stupid geek
MacOSXrulez 3 years ago
and by "stupid geek" you mean person smarter than me able to install a plug and play OS such as Ubuntu.
w0smith 3 years ago
I can install Ubuntu. I have the CD with the disk image here. FAIL!
By stupid geek I mean those that think that they are the smartest people around when they are not. Linux IS NOT good for the average user because for some things you have to use the terminal and it has minimum software support. But it is a great OS. I have used it.
MacOSXrulez 3 years ago
Yes, you're right...always factor in AppleCare into your final costs. There is wisdom to be had here. Double that if you treat it with less than perfect care.
poikkeus 4 years ago
I have had that problem with in 5 months with my macbook... I have had allot of the same problems with my macbook.Thank you for Apple Care. Im having allot of problems with my mag ac adapter its bends to much and is broken abit.
michiru52384 4 years ago
im in Canada, British Columbia and im considering purchasing a Macbook. What concerns me about the AppleCare warranty is... do I need to pay shipping costs to send it back to Apple? How much does this typically cost?
However, Shipping is free when ordering the laptop.
vvyukii 4 years ago
hm i read the applecare policy... found out that they cover shipping both ways..
But in your video, you said you got the dented plastic replaced. in the policy it says it does not cover cosmetic defects? did they lean into your favor just because of the possibility it will effect the harddrive?
vvyukii 4 years ago
Not 100% sure about Canada, but here in the US what'll happen is that Apple will send you out a pre-paid shipping carton, put your Mac in the box, and ship it back to Apple at no cost to you. That's how they swapped out an AC adapter I had for my iBook G4. I would read Canada's Terms of Service just to make sure.
dell1032 4 years ago
When you sent your Macbook in how long did it take for you to get it back?, becuase i just sent my macbook in today.
1WonOne 4 years ago
5 - 7 days if they have to send it to the repair depot. If they have the part at the store then usually it's a 24 hour turnaround.
dell1032 4 years ago
if cd gets stuck again and cant get it out, go to terminal and type this command: drutil eject tray. This will forcefully eject the cd.
mykeman83 4 years ago
What mcbook is thatWhat year was it purchased? Applecare on Ebay is a lot cheaper but make sure the seller guarrantees its authentic or issue a refund?
Chilll07 4 years ago
Thank god I choose matte
tantone56 4 years ago
The thing is that things like the cracking issue are widely-known defects, not things that you should really be thankful that you have AppleCare to fix... things that should make you regretful for buying the product in the first place. Don't get me wrong, I am obsessed with Macs, but they have some pretty ridiculous and inevitable defects that you should not have to insure yourself against.
callmedan3 4 years ago
get it at the end of the 1 year
workss and saves money
tuttipal 4 years ago
does this work?
like 1 year +3 year?
or would it be 1 year +2 year.
vvyukii 4 years ago
When you first buy your MacBook (pro) you will get 90 days of free phone support and 1 year warranty. If you by AppleCare you will get 3 years total of support and unlimited phone support. Hope this helps.
XxEmo2DxX 4 years ago
Thanks for the information, now I might get AppleCare when I buy my macbook...
GBATylon 4 years ago
Ya dude, mine started cracking at the bottom as well (most commonly known as Apple CrackBook). I was going to send it in, I don't have AppleCare, so I decided to go to Walmart and just put some white electrical tape. Now it doesn't look that bad and no more cracks.
Latinlabel 4 years ago