Added: 4 years ago
From: Developersagent
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  • Did you acclimate and use proper manufacturer requested expansion joints? Proper unlayment with moister block. No you didn't, or else your floor wouldn't be doing that.

    And to the fella who said Pergo is no Lifetime warranty, they do have a line that has lifetime warranty, and then you have your lower grad flooring. You get what you pay for people.

  • Pergo is the bottom feeder of the laminates. Moisture of any kind will cause this to buldge. Pergo had a huge problem with micro-chipping. Consider this, Pergo used to hava a life time warranty. Guess what it is now.? Laminate is nothing more than counter top material on the floor. It can't be re-finished and to repair a damaged piece you need to dis-assemble sometimes half the floor..You dont put wood on your counter tops. Why put counter top stuff on the floor? It dosen"t last . GET WOOD!!!

  • Did you leave an expansion gap along all the edges? ... and nut run it flush against the wall.... which I believe would push the floor up like that.

  • floating floors suck when compared to solid 3/4 inch woods like brazilian cherry or white oak. For remodel they work out pretty decent. But if you are building new home do it right

  • Level the shit and quit trying

    To be so fast

  • The problem is your sub floor

    Not the pergo

  • LOL what a moron, it's odviously bowing up, because it has nowhere to expand at the edges. Only rich people are pergo haters.

  • Rookie mistake, he didn't leave room for expansion around the perimeter! I love pergo.

  • wth....nothing wrong with this kind of flooring at all.....but some thing wrong with the guy who did a crappy job maybe ????

  • THE FLOOR WAS OBVIOUSLY INSTALLED INCORRECTLY AND THIS GUY IS TRYING TO MAKE AN ISSUE OUT OF IT, PROBABLY HAS AN ULTERIOR MOTIVE, AS HE MOST LIKELY INSTALLS NAIL-IN FLOORING AND WANTS TO BUM-RAP THIS STUFF SO HE CAN HAVE AN EXCUSE TO OVER-CHARGE CUSTOMERS, FOR 'HIS' STYLE OF FLOORING, WHERE 'HE" HAS TO DO IT, NOT JOE AVERAGE GUY, WHO CAN, WITH A LITTLE EFFORT, ENSTAL CORRECTLY, A BEAUTIFUL PERGO TYPE FLOOR ALMOST ANYWHERE..

  • The material expands! You are supposed to leave some lee-way (a "floating floor") so that it does not push up like that. This is an installation issue; in fact Pergo is an extremely high quality residential laminate floor choice.

  • Maybe he didnt aclimate the floors.. If you don't it's a big chance the floor will expand because of heat, and then this will happen..

  • Mine doesn't do that. It looks great.

  • This most likely an uneven subfloor, or the flooring was installed to tightly, didn't leave the required gap at the edges for flex, so now instead of flex you have bow.

  • Comment removed

  • This problem is not related to the quality of Pergo floor but to the wrong installation. Proper subfloor installation is #1 step you should work on BEFORE you install your floor. If you noticed that your subfloor has level imperfections (level problem) you HAVE TO FIX it first to avoid "bouncing" floor effect!

    You can easily repair it by removing planks in the "problematic area", fixing the subfloor and properly installing back Pergo.

  • Idiot the floor is not properly installed, read the instructions and measure right.

  • Poor installation, uneven subfloor. Sorry. This is what you got when you hire some one who can do it cheaper. Now is going to get really expensive. Now you have to hire a real contractor to fix it. Happens evey time.

  • If you go vinyl dont go less then 12mm and you wont have this problem.

  • that will ONLY happen if your floor is not even.......start with an even subfloor and you got no dips

  • The installer didnt leave space on the ends around the room making the pieces to tight against the walls. and or pushed the baseboards and or mouldings down to tight on the boards creating the bow. also these types of flooring expand and contract which is the reason for the extra space on all ends of the floor. this guy is a complainer who hasn't odne his homework. I haveinstalled hundreds of these fllors and have never had a problrm. This is the installers fault and that's it.

    GO PERGO!!

  • Listen I have installed all wood floor for 20 years now and I went to Pergo Install classes years ago.That is a buckling floor from no expansion on the perimeter.You need 1/4 inch and the laminate must aclemate for 48 hours in the house. Also that is not Pergo because guess what that is 6mm laminate(cheap shit) and Pergo does not make that.

  • @archersarrow1 thank you at least somebody knows what is going on. maybe this guy works or is representing some other company that is trying to take pergo down, but it won't happen. It's a great product all around!

  • Like many others have said. This floor was installed wrong, most likely with no expansion gaps around the edges. Gotta love it when people think they know how to do it without reading the instructions.

  • Installed wrong!!!!!

  • floor is to tight to the wall and that causes it to buckle

  • This is a problem with the sub-floor, not the laminate.

  • Just had ours installed after seeing this flooring for years. This dude needs a wake up. Proper prep work like the underlayment has to take place. Ours was on a cement floor base and is wonderful.

  • My husband and I installed Pergo in our downstairs living and dining room and have NO issues like this whatsoever. Never did it before. It still looks great. RTFM.

  • hey kims. My buddy installed this in his RV. It looks great, and he had no problems.

  • HOW WOULD THIS FLOOR DO IN A RV, where temps range from hot to cold?What do you think?Please

  • This is a result of not having expansion gaps, or improper sub floor prep. I've never had this problem.

  • @spiderjaq That's what I was thinking. I bet they omitted proper expansion gaps.

  • Maybe the installers should have RTFM. Your epic fail indicates that you should find a new line of work. You're not even presenting a valid argument against Pergo but are showing what was a pre-existing condition of the subflooring. Either that or it buckled because of no expansion gap. Either way you FAIL.

  • @notfnord

    You are absolutely right.

    No expansion gap at all will cause this issue.

  • The problem i c here and c all the time people buy a 2.50 sf floor and want it to be like an 10 sf nail down quality floor

  • Looks like an installation problem to me... Mind the gap... that is the gaps on the edge near the wall so the floor doesn't bow with expansion and contraction as it adjusts to the room and it's humidity

  • You would think that a "developer" would have at least some elementary knowledge about flooring. An upward buldge is not and cannot be caused by "spaces between floor joists". You either installed the laminate without a gap for it to expand, causing it to buckle upward do to inability to expand, or you installed if over your pet lizard.

    I doubt anyone would place laminate directly over bare floor joists. Cuz yeah, that would be a problem.......

  • the subfloor was not properly prepped

  • Hey guys, I have a question. Is Tarkett laminate flooring from Menards (honey oak) I think...a good floor? I have already bought 12 cases for my kitchen but I haven't had it installed yet. Please let me know. Thanks. They told me it's a nice middle of the road quality that was on sale at a great price so I didn't pass it up. But a guy we know said he has had problems with Menards cheap stuff and would go with Pergo. I don't know if he means mine or something else though. Thanks.

  • You need to make sure your sub floor was level an follow the manuf. Instructions. I put in my Kitchen and have had for 5 years and no issues at all. Weekend Warior??? LOL

  • I'd say this guy went with the low bidder on the installation.Went back to the retailer he bought it from and they told him "sorry, not our problem". He thought he would get "even" and post this on youtube. I've had Pergo in my home since 1996 and love it.

  • yeah it was done wrong. you should have left an 1/8inch gap it is a floating floor.or maybe even a 3 in 1 membrane. use1/4round to finish off the ends. DUDE you so failed. or maybe you just have a bad sub-floor.

  • 1st though: Bad subfloor preparation!

  • Agreed. Improper installation. FTL!

  • If you have a real complaint your retailer would have given a guarantee (min 20 years) then complain! in this case ill guarantee the problem is incorect expansion gaps as substandard fitting is not coverd you are stuffed bet you wish you had paid an instaler to do the job properly!

  • A perfect example of a poor installation job. I have installed several laminate floors including pergo, and have never had a problem like yours.

    Your installation is lousy.. not the product.

  • This flooring was not installed properly. You can tell by the fact that it bows like that. Check with a prof. installer for recommendations on how to fix. Any product no matter what it is can have issues when you don't know how to put it in.

  • AGREE! PERGO / LAMINATE IS THE WORST POS FLOORING EVER! I have it and it's the WORST! People please do NOT install this shite flooring!  Do NOT! Get the real deal!

  • I can tell u your problem...when instilling you HAVE to leave a quarter inch of space from the wall to allow for expansion which is why they call it "FLOATING FLOORING"!

  • Your suppose to even the subfloor first!

    I've had pergo in my house for 10 years and still very very happy.

  • 35 comments and not a one in your defense. Make that 36. Frankly, you should exercise some shame and remove this video.

  • I always wondered why they call it floating flooring...now I know. Thanks a bunch. Laminate is just a sticker on top of wood-like fibers...is that why laminate is cheaper than real wood? maybe for your next useless video you can expose the truth about the pricing difference.

  • nice of you to prove to the world that you are unable to install laminate flooring.... what a fool !

  • correct! installation problem.

  • I do't know if this guy did not leave a proper expansion joint or whether the concrete floor needed to be floated first (with a self leveling concrete) but obviously the problem lies in the installation.

  • Not sure who is dumber. This tard or me for watching the whole video.

  • This is not "the problem with pergo flooring". This is ONE problem from this ONE paticular floor that looks like it was not installed correctly. It's like picking the ugly duckling out of a the flock and ignorantly proclaiming that THIS HERE IS the PROBLEM with all ducks!! ...stupid

  • Floating flooring started in Europe where people take their upfittings (kitchen cabinets, flooring, etc) when they move. It's supposed to interlock but be totally removable - covered along the room edges with trim. I'm trolling the videos trying to find instruction for what tools to cut around corners and door trim (a dremell tool?). I can't believe how many videos show guys nailing the flooring in place. Do I have to do an underlayment in my 3rd flr condo with concrete floors?

  • Theres a hand saw that you can buy at the hardware store, ask for an undercut saw. It will allow you to cut the baseboard by the door so the laminate can go under. Also, you shouldnt need to put down any new underlayment such as a cement board, (like you would for ceramic tile,) but make sure you buy a quality underlayment pad with the laminate, as concrete tends to have moisture problems.

  • Yes, you do need an underlayment under laminate on most all occasions.

  • bilesteve; Thanks. You know what I finally did? We're putting our home on the market, and we have a 10 yr old dog that - incredibly- still acts like he's not house trained. I let practicality take over. I bought the solid vinyl planks at HD. No skills saw, no underlay, no coping saw. It scores with a knife or cuts with scissors. It is a floating floor, attaches to itelf. Looks pretty good. Good solution when there is no helper. Best of all, it's totally dog proof. Pergo? maybe our next house.

  • that's not a hump in your floor that's the curvature of the earth!

  • I've installed pergo in both my homes and the home my youngest son purchased. Wonder if this guy knows my neighbor. He installed pergo after seeing the results at our house. After he finished he asked me to come take a look at a problem with the floor. It was like this video. He had installed the flooring on top of the old carpet foam padding instead of removing the foam and installing the proper padding. This is an installation issue, not a product issue. HEY EINSTEIN, THE FLOOR FLOATS!

  • @marlin1792 Plain and simple this is an installation error and not the fault of the Pergo, if you incorrectly cut the Pergo or any other laminate flooring just a bit too big it will cause a buckling effect, much like this. The underlayment could also be contributing. Proper install and proper product usage, ie: read the instructions, will make a huge difference!

  • Bad installation!!!..no backing.....it's been furred..."where supports run across the room and in between it's spongy"....it's not supposed to be laid on furring strips!! it requires solid backing....suggest you look at the manufacturer's installatioin instructions before trashing the floor!!

  • People like this idiot gives good products a bad press. i`ve fitted hundreds of meters of pergo flooring and as it has a 50 year guarentee it is excellent, but your sub floor needs to be flat. This is basics !!

  • I agree - if you are doing something for the first time or have questions - get some advice. LOOK at some youtube videos. Ask the guys at your home improvement stores. Attend one of their free clinics. It's got be better than wasting thousands of dollars on an installation job that you only guessed at.

  • umm ever heard of self leveling compound. of course its going to bow YOUR NOT ON A FLAT SURFACE. engineer my balls man!!

  • The issue here is installation -- with Pergo, you must leave a gap on all edges of the room, which is covered by quarter-round edging. If you don't leave a gap, when heat/humidity changes, the flooring expands and has no place to go, so it bulges.

    Obviously an amateur job here.

  • Yeah. think of it as "a breathing hardwood floor".

  • You complete idiot. You either haven't put any or to little padding under it or you haven't left the few cm's at the side for different heats. MORON as the person below said.

  • Moron put it in wrong

  • This is probably an installation issue. I've seen pergo flooring used, and a slight bit of flex is normal (not as much as seen here, just a little flex.) It works nicely in yoga studios where a little bit of flex is a nice thing to have under the yoga mats.

  • Lastly,don't be foolish to spend your money on something you were not trained to DIY(Do-it-yourself). Be happy with vinyl floors instead.

  • A few pointers here: #1. You must prep your subfloor before you install Pergo. If a section is not level by 1/8 of an inch you have to level that with a filler. #2. You must acclimate the wood planks about 3 days prior to the day of installation. #3.You should install a vapor barrier if subfloor is concrete & you need a liner underneath, I think it's called Whispherwalk to compensate for minor uneveness.

  • This idiot might not have even staggered the boards.

  • A vapor barrier is a type of padding or protected surface that blocks out water from under your hardwood floors. Without it, your floors will rot, probably similar to what wood does when it reacts to water also.

  • no shit, give us some more definition

  • Pergo and any laminate wood flooring is not for everybody. I worked for Home Depot for 7 years & this is obviously an installation problem.

  • Hey Idiot! You are supposed to leave room for expansion. And did you think to put down the vapor barrier before laying the planks? Gosh people, I swear...

  • Installation error. A 1/4" gap needs to be around the perimeter of the entire floor. This is why Pergo has Endorsed Installers.

  • I really would like to use this Pergo for my floor. I have heard good things and bad. The bad is what concerns me. Have you ever heard of the Pergo floor staining? I have heard that it doesn't work well with pets. Do you know if that is the case? Please get back to me and any insight you may have. Thanks.

  • First, all of Pergo's products carry a "stain warranty". Although the flooring is quite impervious to staining, it is never good for any type of liquid to be left on a floor. Pergo is probably one of the best pet friendly floors as it doesn't scratch easily (like wood) and is easy to maintain. Good Luck.

  • anything pergo or the like is garbage!

  • Maybe its just DC but we see this a significant amount of the time here.

  • thats an installation problem if i had to bet on it. maybe too tight somewhere or a subfloor issue that should have been addressed before installation. the explaination given on the video sounded like someone who really knows nothing about floors.

  • Doesn't happen if you install correctly. I've installed pergo for years and have never had the issue you point out.

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