Ron Kaufman - Quality Service LIVE! (Part 1)

[TheAbhishek56]

hello Ron.. first let me thank you for letting people know the importance of customer service.I have grown looking at your wonderful videos saying about customer service. I would say you are the only person who can make people understand the importance of service with your great stories.I have implemented few of your thoughts in my life. There are no words to describe the impact that you have on me.keeping it going sir god bless you.Abhishek

[hareshgursahani]

Ron Rocks!

[jayatendulkar]

He has great enery level, great communicatoon stle, he uses simple English..which everyone can understand, the narration of the comcept is superb......

I relly want to attend his sessions once..but the sad part is that I am in India...and no way i can go to his Singapore to attend his sessions.....

.......Great Man .....who can make us think hey...common why didnt I thnk like this?

[avizliran]

I have met Ron personally and I am convinced that he is number 1 in the world in Service training, strategy and goes beyond his books and methodology to create the best service collage in the world.

He is as real nice in real life as he is on the stage. Energetic, humerus, wise and kind.

He walks the talk . He runs his company by really caring about his own customers.

I am looking for the first possible opportunity to work with Ron.

[zenki76]

Hi Ron..The video was really great especially on what is Customer Service all about. I find the stories humorous as well a learning point . Im a newbie in training....Could I use some of your points in delivering my CS training ? It would be great so that I also can change ppl mindset what is Customer Service ;)

[RonKaufman]

Of course you may use these Fundamental Service Principles and Key Learning Points to help Build a Superior Service Cultures and Mindsets throughout the world. Cheers! Ron

[asizemi]

Wonderful way of delivery,,,,,,,,,,, we can see what he want to say by his movements

[0enlightenment0]

great guy! love his way of delivery =)

[hcl123]

dude, this guy is my best friend's dad.

[svetam2001]

Great video! Thanks a lot for uploading it here! :)

[iftikharalam]

great video....

[candyg012003]

This video is great, and can be included while delivering customer service sessions. Wow, luk at his energy...thts sthng tht we cud learn frm...

[dekpun]

He is really good in delivering his knowledge on customer service. Practical that's what mskes him to be good

[champatcards2002]

i love him! he is sooo goood!!!

[holysheldon]

Good thoughts on Business.. will sure apply this on mindset

[Univerrsalmind]

Thanks a lot for sharing this video!!

[yongmengkeet]

He is the best

[buzzingbee25]

thanks a lot. i was dying to get this video.