This is what I go through every day. I answer phones for a popular search engine company. You always know you're in some fun when you say, "How may I direct your call?" and they respond with, 'Well... I'm not sure..."
The best is when you direct them to the support page online. "Well sir, if you're near your computer, please go to _____. com/support..."
I actually had a problem getting my email and said exactly the same thing. "I can't get my email."
"OK. Could you be a little more specific?" the guy asked.
I'm thinking Huh? So I say, "What do you mean? I can't get on-line. It keeps telling me I'm not connected to the Internet."
I knew I had Internet Service, b/c I'd already paid the bill and was on-line the day before.
They had someone come to my house to fix the issue. IDK what he did, but I've never had a problem since.
vickiormindyb 2 years ago
Comment removed
vickiormindyb 3 years ago
This is what I go through every day. I answer phones for a popular search engine company. You always know you're in some fun when you say, "How may I direct your call?" and they respond with, 'Well... I'm not sure..."
The best is when you direct them to the support page online. "Well sir, if you're near your computer, please go to _____. com/support..."
"And how do I do that?"
*Ug!*
Benvolio7 4 years ago
lol, over 6 min and he still can't get him to simulate the problem, this is right on the mark
maze70 5 years ago
Ah, brings back memories
metalmeister5582 5 years ago
The good old days when Help Desks were in the U.S. and NOT in INDIA.
Hauntdsong 5 years ago