Superfly II Problem - Carbon Fiber Soleplate Cracking

[SquadChingon]

If it has your name/number they should and they also accept NikeiD products

[SquadChingon]

@sochrd Definitely as the so called "replicas" (fakes) are not under any warranty.

[JulianamKlavier]

Do you know if Nike accept personificated boots and will send me a new pair for the broken ones?

[sochrd]

thats why u buy the original stuff...that way u can get a replacement or a voucher...happen to me with the f50 the back studs fell off. hehe

[peter94132]

what is the link for the nike voucher?



[SquadChingon]

@TheDemoncrater It's up to Nike since in their policy it states they'll either send a replacement pair or mail you a voucher at their discretion.

[TheDemoncrater]

what is voucher

[SquadChingon]

@TheDemoncrater It's the retail amount of the pair you send in, but can only be used on Nike.com

[TheDemoncrater]

@SquadChingon you mean you get a pair back when its broke??

[KSoares808]

Do you have to buy your Superflys from Nike.com to get the voucher ?

[SquadChingon]

@KSoares808 Nope as long as they are authentic you'll be able to send them in.

[czuyus]

This has happened with my Tiempo Legend IV Elite

[SquadChingon]

@sssoooccceeerrr7 It depends the entire process can take up to 14 days for them to issue the voucher and a few extra days for it to be delivered.

[SquadChingon]

@maEW14 Niketown store.

[maEW14]

did you bought it from nike store. or a other website.

[footyx117]

how much nike credit did u get on the voucher?

[SquadChingon]

@footyx117 Retail price which is $400 but can only be used on Nike. com

[MrExotic98]

these are replicas!!!!!!!



[SquadChingon]

@MrExotic98 Nope, if they were I wouldn't have received a voucher.

[sssoooccceeerrr7]

@SquadChingon how long did it take for nike to give you your Voucher or New cleat?

[WVknights21]

send them back to nike and they send u back another pair if its still within 2 years of the 2 dates on the tongue of it

[SquadChingon]

@WVknights21 Yup, received a voucher though.

[MERTZ994EVA]

they or fake thts y

[SquadChingon]

@MERTZ994EVA Nope authentic.

[MERTZ994EVA]

@SquadChingon my bad maybe u could get me a hook up



[footyx117]

Real important question. I have the same exact superflys ( not replicas ) I got them about June of last year, and during one of my games I got tackled pretty hard ( studs up ) and practically the whole entire soleplate cracked, the mjority of the studs came off. Will Nike except this if i send them back?

[SquadChingon]

@footyx117 They should be covered under a defect so send them in.

[MUFC17JW]

My friends elite boots always crack so he sends them in and gets a voucher!

[tbdrummer2]

can you feel the cracks when you wear them?

[SquadChingon]

@tbdrummer2 Nope, no discomfort at all. It is considered a defect though.

[tbdrummer2]

@SquadChingon Oh so you can mail them no Nike and get new ones then, right?

[SquadChingon]

@tbdrummer2 Yes, they either send you a replacement pair or a voucher.

[MrZeeboy7]

my whole carbon fiber sole came off!!!

[crazyslug007]

replicas= paper shoes

[SquadChingon]

@crazyslug007 These aren't replicas.

[thecomputer98]

isnt that replicas??

[SquadChingon]

@thecomputer98 No all of my pairs are authentic.

[achraf96]

nice you buy 400 euros shoes and you will get this!

[SquadChingon]

@achraf96 I got a voucher so I'm not complaining.

[mukangtae3]

does the vapor's soleplate break like these or not?

[SquadChingon]

@mukangtae3 I doubt it. I haven't had any problems with other superflys so its strange

[FifaMessi010]

Mines are worse the back studs broke does anybody know if i can still return them?

[SquadChingon]

@FifaMessi010 Yes, as long as they fall within 2 years of the manufacturing date.

[FifaMessi010]

@SquadChingon ok thanks i just sent them to nike

[patte676]

@SquadChingon Ok, thanks like your videos

[SquadChingon]

@patte676 No prob, appreciate it!

[TheKeremsalih]

those are replicas its pretty obvious when the carbon fiber doesn't make a sequin patern

[SquadChingon]

@TheKeremsalih Nope, all of my pairs are authentic, if they were replicas Nike wouldn't have approved my case.

[patte676]

how long have you been using them

[SquadChingon]

@patte676 Over a year.

[cuntsfucked12]

i have the same problem with my ctr 360's

[SquadChingon]

@cuntsfucked12 send them in, I got a voucher so you should as well.

[iAdaptation]

I've only got one crack on my superfly 2's kinda like the one on the left, I think its your right boot. Would I still be able to return them and get the voucher?

[SquadChingon]

@iAdaptation If it's a crack then yes.

[Terence0304]

wow

[GioMiqel]

i have the new Mercurial Vapor 7 and the same thing happened to them... they are scratched and idk what to do :))) they are 100 % original cause i bought them in Nike Store... i think that they will not change it.. when i contacted them they said to me that it is your responsibility and they said that it is my fault so i guess... it is our problem..

[SquadChingon]

@GioMiqel Nike approved my claim. Just go contact them online (chat) and they will give you a link to file a claim. Nike customer service reps aren't supposed to say if they are covered or not. When I asked, the rep said that he couldn't say if it was covered or not because they don't deal with claims themselves so they refer you to a site to file the claim.

[BilaalM10]

so did they swap them up for you ? same thing happened to mine so can you let me know what they did for u ?

[SquadChingon]

@BilaalM10 I got a product voucher to use on Nike.com but I still had to cover the tax from the new superfly pair.

[carcontreras415]

does it happen to all superflys

[SquadChingon]

@carcontreras415 No.

[FamousSASkater]

Can you file a claim for Vapors as well? I play on a lot of turf at my high school stadium and I heard the back studs will fall off eventually so I'd like to know if I can file a claim for that.

[SquadChingon]

@FamousSASkater You are able to file a claim on all Nike footwear I believe but vapors yeah.

[77Rquaresma17]

How does that happen???

[SquadChingon]

@77Rquaresma17 I don't even know, I haven't used these in a while but after my last practice I noticed the cracking. This never happened to my superfly Is

[77Rquaresma17]

@SquadChingon Oh cuz a part of my superlfy ripped a little.. bt i think its plastic

[MicahT333]

Thanks you much, can I return it If he bought it off soccer.com?

[SquadChingon]

@MicahT333 No problem, and as long as they are real it will not matter where you bought them or how much you bought them for.

[MicahT333]

Hey dude can you help me out, my friend is selling me the ctr yellow/white elites. I want to buy them but I heard the carbon fibers cracks on the sole plate? Please help

[SquadChingon]

@MicahT333 You'll be fine. If the carbon fiber breaks you will be covered (2 years from the manufactured date).

[madfunnyvids27]

Do u call nike if it did happen or do u go into one of there stores?, im just wondering

[SquadChingon]

@madfunnyvids27 If you bought them at a Nike store or nikedotcom you can take them into the store I believe.

[oghale101]

I had a problem with mine too. My studs just cracked and fell off. I filed a claim about 3 weeks ago and sent em in last weekend and they approved it and they said they are sending me a $400 code for Nike.com so if you haven't done so already I would recommend filing the claim.

[SquadChingon]

@oghale101 Thanks for the info. I filled my claim and shipped my shoes out yesterday. They get there on thursday. How long did it take for you to receive an email with the code or a reply from them?

[MrHunterIRL]

@SquadChingon I have filed a claim before, it takes around a week to receive it in the mail. You dont get the voucher via email.

[SquadChingon]

@MrHunterIRL Thanks for the info, guess I have to wait.

[oghale101]

@SquadChingon I called them about a week after i sent them to ask what the status is and they told me I had been approved and my $400 product voucher code is coming in the mail. I got it yesterday and I already bought superfly III's with the money lol

[TheRonaldinho0001]

Can you return your supefly 2 no matter how old they are?? or any cleat as long as there is a defect because i have nike mercurial vapor 4 and they have a defect

[SquadChingon]

@TheRonaldinho0001 It can only be within two years of the manufacturing date. You wouldn't be able to file a claim because they are past two years.

[TheRonaldinho0001]

Can you return your supefly 2 no matter how old they are??

[CharlesChuck6]

that happened to me too and one of my studs came off, i bought mine at niketown in london but i live in hong kong so i dont know if i can file a claim

[SquadChingon]

@CharlesChuck6 Yup, you bought them at Nike town. You can just go into any nike store and tell them you bought them at Niketown and they should help you there. I have to file a claim because I bought them at another retailer.

[CharlesChuck6]

that happened to me too and one of my studs came off

[luis9814]

No problem lol, let me have them:)

[luis9814]

Yes. Call Nike, and tell them what's wrong with them and they will give you a claim number and they will tell you what to do.

[SquadChingon]

@luis9814 Thanks for the info.

[darknezz5]

my friends Vapor's cracked really bad. you could see his sock through the bottom

[SquadChingon]

@darknezz5 That is really bad.

[billtong100]

we have not used these nike boots with carbon fibre,but can comment on the adizero primes which have carbon fibre, two months no problems as yet, we expect boots to last 6 months. We have had three pairs of adizeros to date, none have lasted 6 months,cracked bases,studs coming out, speed frame cracking etc, all have been replaced by adidas with the latest new adizeros.

[SquadChingon]

@billtong100 Thanks for the info.

[SquadChingon]

@SportsShoeReview They are so I believe they will do the rest. Thanks for the info.

[SquadChingon]

@Formotion7 Haha naw not the the case, it was really bad on one shoe while the other had a small crack but not in two parts of the carbon fiber soleplate. If it was the case it would have happened to my superfly Is but it didn't.

[The1Nickfootball]

this is why i dont buy mercs

[SquadChingon]

@The1Nickfootball This is the only problem I encountered with any Nike shoe.

[The1Nickfootball]

@SquadChingon

oh , but i dont buy mercs just incase something wrong happens :D

[SquadChingon]

@The1Nickfootball That's the way I am with adizeros haha

[MrsSmigel]

Call up nike and they will replace it, hopefully

[SquadChingon]

@MrsSmigel I contacted the store which I bought them from and I'm thinking they will talk to Nike.

[MrsSmigel]

@SquadChingon Yeah they should do ! But if not you could always give them to me? :D

[soccermex21]

its a defect

[SquadChingon]

@soccermex21 Thanks for the feedback, that's what I was thinking but wasn't too sure.