CSU: ITIL v3 Incident Management Basic Concepts

[iorda]

For god sake, stop saying "like"

[IsleBeeBach]

@iorda I like the word like, I really like it :)

[IsleBeeBach]

@iorda PS. Also note how today's youth uses the word "hate" with an increasing frequency (even 3 year olds!). Surely the word "like" has a much more positive connotation :)

[TheBrownie72]

I have tried 3 head phones and two speakers none of your videos are audible

audio quality is very very poor.

[IsleBeeBach]

@TheBrownie72 Try some of the later videos. The initial videos were recorded with a headset, with the later videos I used a professional recording microphone. I haven't had the time as yet to do re-recordings, I guess it's better to wait for the ITIL refresh books to be released.

[IsleBeeBach]

@TheBrownie72 Try the more recent videos - somewhere halfway I bought a proper microphone :) I'll be working on new ITIL videos (based on the new version) early next year.