Nokia Lumia refurbish/debrand/update by Nokia Care Suite

[HaibaneReki]

And the Restore option in Zune reverses the update or just loads back your settings and data

[eaxvac1]

Damn it wipes the data, then I'd be better off to wait for the update through Zune

[irdawood]

I keep getting cannot change mode...any idea?

[nadzyksieza]

@irdawood Do not press OK on the screend uring process.

[itaintrite]

How come I see no start button and the Refurbish is greyed out?

[itaintrite]

Nevermind, figured it out. Had to update to latest NCS.

[nadzyksieza]

@itaintrite rename PC in 3 files a click Refresh.

[itaintrite]

@nadzyksieza that wasn't the problem. I had to download the latest version of Care Suite from Seidea.com

[jragar]

hi, does this wipe your phone? or just update software?

[nadzyksieza]

@jragar Yes. Process removes all user data and settings.