1) I brought if from ssos.hu, it's an online webshop, and I went to their location and picked it up. It had no signs of defects, scratches, whatsoever, even the cables were in original packaging. The box was opened though, and a part of the white thing inside was, well, broken.
2) The shop is located in Hungary.
3) I could get no replacement, because it was an already opened box, so it was cheaper, but I got a refund, without any hassle.
I was told that it was sent back - but they didn't know why -, but it has no problems.
I purchased another one from a different webshop, and it works quite well, though the bottom right corner has a little too much backlight. Other than that, it seems fine, everything works. I hope it will live a long life, maybe someday I'll add two more of them to create a 3 display setup, that would be great.
Did the issue occure on both the original monitor and the replacement monitor?
mixonctm 1 month ago
I work for Dell which is why I am asking these questions.
(1) Did you buy the monitor directly from Dell or from a reseller?
(2) From what country was the purchase made?
(3) Did you already get it replaced?
mixonctm 1 month ago
@mixonctm
Hello!
1) I brought if from ssos.hu, it's an online webshop, and I went to their location and picked it up. It had no signs of defects, scratches, whatsoever, even the cables were in original packaging. The box was opened though, and a part of the white thing inside was, well, broken.
2) The shop is located in Hungary.
3) I could get no replacement, because it was an already opened box, so it was cheaper, but I got a refund, without any hassle.
fenrirthecount 1 month ago
@fenrirthecount
I was told that it was sent back - but they didn't know why -, but it has no problems.
I purchased another one from a different webshop, and it works quite well, though the bottom right corner has a little too much backlight. Other than that, it seems fine, everything works. I hope it will live a long life, maybe someday I'll add two more of them to create a 3 display setup, that would be great.
fenrirthecount 1 month ago
@fenrirthecount
Hmm, to be clear, it was cheaper, because it was sent back, but not because of problems, but because the shop has an eight day buyback policy.
fenrirthecount 1 month ago
Did you buy the monitor directly from Dell or from a reseller? Did you already get it replaced?
mixonctm 1 month ago