The flat rate system does suck. Even the basic bread and butter things. An example is from 4 tenths for a oil change plus the checklist and inspection to 2 tenths to do the same thing.....Why the change? Does the oil come out that much faster nowadays?......Nope just cut the throats of the guy trying to do it with quality. Its a turn in burn industry and I worked at a dealer.
continued from last comment.... with flat rate the consumer wins and if you are doing it with straight time the mechanic wins... and back to the bad mechanics if we went to straight time pay they would still give sloppy work but will take longer to do it and the consumer loses.. I really believe flat rate even with its flaws helps the consumer from having to pay for lazy bad mechanics...
to start off with on this comment flat rate does need some improvement but also needs to be there to protect the consumer. by just eliminating flat rate will not get rid of the bad mechanics they are here to stay unfortunately.. in the example of the cabin filter the mechanic wins but if you went to a straight time pay the consumer wins. but on the opposite coin if you have a repair the books says takes 3 hours and the mechanic has to take 8 to get it done........ cont...
I am a NAVY vet 7 years on subs and so my dad thought me the ins and out of car repair from the age of 12 then I went to vo tech in the late 70s went to work for a car repair company the paid only flat rate I was treated very poorly then come the big layoffs everywhere in KY I tried to find a good job no such luck not enough training or on the job training so I went in the NAVY lucky I went in NUCK power on subs and it is a lot different then working for a car dealer . Good video !
@ncrdisabled Thank you for the comment.I loved doing mechanics but at the time I just couldn't make end meet doing what I loved.I was very young and I just couldn't make it.I really wish I would have stuck with it but at the time I did what I thought was right for my growing family.
Great you made good points on the flat rate system, how about you make some new points in possible a new system and stop "dogging out the flat rate". Maybe talk about jobs that get paid on Private hours that private shop charge, and also you and Eric talk about this system like its a linear function. give out some better examples of why it works that way, and maybe suggestion to revise the system. Like private owners like myself.
@rick1475 I could make all the suggestions I want on how to fix the flat rate system and like Eric said in his video its not going to change any time soon.The automotive industry has adopted it as the holy bible on how to get paid for doing your job any more that the church is going to adopt new ways of thinking about God.The system is flawed and unless a lot of people like yourself a business owner and guys who do this for a living get together and say it needs revised it will not be changed!
I'm not going to say the system is perfect but it is the system we have and I don't see it going away anytime soon. I believe if you are a conscientious tech you can do well at flat rate AND serve the customer, it really is about personal responsibility at that point. On the other had it can inspire less than perfect work if left unmonitored, at that point I would say it's up to the employer to make sure quality work is done. Thanks for the video I really enjoyed it.
Flat rate also arguably limits the new flat rate tech learning from the experienced flat rate tech. The veteran has a disincentive to help the new tech, because to do so, will literary reduce his/her production/hours for the day. Hence, a great learning opportunity is lost. Some shops do pay the new techs hourly as recognition of the challenge to a new tech, but not very many. The customer loses too because a call back is rarely taken seriously - the book has been closed.
@epiphaknee That's how I feel about the subject.I started out turning wrenches after I went to mechanic school and I had a baby and a wife.I was new to the4 automotive world so to speak and well I ended up driving a truck because the money was their.faster.I love working on cars but to be honest it never paid enough at the time to support a family because I was so new to the field.
hat's hard-earned money and a system that has become common in many other businesses.
I think it is not leading forward & it is not improving the service.
Not every service is like ordering a burger in a fast food restaurant.
Things can take time! Precise, accurate work takes time.
I hate the fact that many people just can't afford quality service anymore, bc they themselves are forced into these kind of systems and paid badly. Don't really see a good future coming, if this stays that way
The flat rate system does suck. Even the basic bread and butter things. An example is from 4 tenths for a oil change plus the checklist and inspection to 2 tenths to do the same thing.....Why the change? Does the oil come out that much faster nowadays?......Nope just cut the throats of the guy trying to do it with quality. Its a turn in burn industry and I worked at a dealer.
2stage90 1 month ago
continued from last comment.... with flat rate the consumer wins and if you are doing it with straight time the mechanic wins... and back to the bad mechanics if we went to straight time pay they would still give sloppy work but will take longer to do it and the consumer loses.. I really believe flat rate even with its flaws helps the consumer from having to pay for lazy bad mechanics...
N1ghthawk75 4 months ago
@N1ghthawk75 I can see your point and would have to agree with you.I just think that the flat rate system really needs an overhaul is all.
tinydx95t2 4 months ago
to start off with on this comment flat rate does need some improvement but also needs to be there to protect the consumer. by just eliminating flat rate will not get rid of the bad mechanics they are here to stay unfortunately.. in the example of the cabin filter the mechanic wins but if you went to a straight time pay the consumer wins. but on the opposite coin if you have a repair the books says takes 3 hours and the mechanic has to take 8 to get it done........ cont...
N1ghthawk75 4 months ago
the flat rate system was design to keep techs killing themselves over jobs
castigo617 6 months ago
@castigo617 I don't know how they ever it came up with the system but I personally think it's a little out dated. Just how I feel on the subject.
tinydx95t2 6 months ago
I am a NAVY vet 7 years on subs and so my dad thought me the ins and out of car repair from the age of 12 then I went to vo tech in the late 70s went to work for a car repair company the paid only flat rate I was treated very poorly then come the big layoffs everywhere in KY I tried to find a good job no such luck not enough training or on the job training so I went in the NAVY lucky I went in NUCK power on subs and it is a lot different then working for a car dealer . Good video !
ncrdisabled 6 months ago
@ncrdisabled Thank you for the comment.I loved doing mechanics but at the time I just couldn't make end meet doing what I loved.I was very young and I just couldn't make it.I really wish I would have stuck with it but at the time I did what I thought was right for my growing family.
tinydx95t2 6 months ago
Great you made good points on the flat rate system, how about you make some new points in possible a new system and stop "dogging out the flat rate". Maybe talk about jobs that get paid on Private hours that private shop charge, and also you and Eric talk about this system like its a linear function. give out some better examples of why it works that way, and maybe suggestion to revise the system. Like private owners like myself.
rick1475 6 months ago
@rick1475 I could make all the suggestions I want on how to fix the flat rate system and like Eric said in his video its not going to change any time soon.The automotive industry has adopted it as the holy bible on how to get paid for doing your job any more that the church is going to adopt new ways of thinking about God.The system is flawed and unless a lot of people like yourself a business owner and guys who do this for a living get together and say it needs revised it will not be changed!
tinydx95t2 6 months ago
I'm not going to say the system is perfect but it is the system we have and I don't see it going away anytime soon. I believe if you are a conscientious tech you can do well at flat rate AND serve the customer, it really is about personal responsibility at that point. On the other had it can inspire less than perfect work if left unmonitored, at that point I would say it's up to the employer to make sure quality work is done. Thanks for the video I really enjoyed it.
ETCG1 6 months ago
Flat rate also arguably limits the new flat rate tech learning from the experienced flat rate tech. The veteran has a disincentive to help the new tech, because to do so, will literary reduce his/her production/hours for the day. Hence, a great learning opportunity is lost. Some shops do pay the new techs hourly as recognition of the challenge to a new tech, but not very many. The customer loses too because a call back is rarely taken seriously - the book has been closed.
epiphaknee 6 months ago
@epiphaknee That's how I feel about the subject.I started out turning wrenches after I went to mechanic school and I had a baby and a wife.I was new to the4 automotive world so to speak and well I ended up driving a truck because the money was their.faster.I love working on cars but to be honest it never paid enough at the time to support a family because I was so new to the field.
tinydx95t2 6 months ago
hat's hard-earned money and a system that has become common in many other businesses.
I think it is not leading forward & it is not improving the service.
Not every service is like ordering a burger in a fast food restaurant.
Things can take time! Precise, accurate work takes time.
I hate the fact that many people just can't afford quality service anymore, bc they themselves are forced into these kind of systems and paid badly. Don't really see a good future coming, if this stays that way
TheGetawayer 6 months ago
@TheGetawayer I completely agree with you Guido. I just hope that Eric thinks that what I had to say was a valid point. I feel I made a good one.
tinydx95t2 6 months ago
I was going to comment on the topic but you pretty much said it all. Bottom line...flat Rate sucks!! speaking from alot of experience.
greg197040 6 months ago
@greg197040 I agree as well!
tinydx95t2 6 months ago