Professional Phone Etiquette : Phone Etiquette: Speed, Volume & Articulation

[amradma]

thanks

[budgetconferencing]

Thanks for sharing these wonderful tips with us!

[Qermaq]

One reason people talk too fast is not because of being excited or out the door or having no "visual regulators", but because they know the topic so much better than the listener that they fail to pace the information to the learner's pace. Consider the listener's comprehension of the information you are providing.

[gracedrose]

Could someone give me the transcription of this video, please ? i don't know english well as do it for myself!

[dominadorgamit]

great!!!!! i'v learned a lot!!!!

=)

[2110hello]

thanks...I think I am not a good listerner at phone...help me overcome that....

[luckysngh96]

thanx a lot

[purplesageify]

One of the most annoying things is when people call you and leave a msg. about a issue or problem that they need fixed and they dont describe the issue at all....ie "Hey Bob the documents that you sent over are totally messed up, please call me back".Then you wast time trying to call him back to find out the problem.A better msg would be "Hey Bob,there were 2 signitures missing on the 2nd page and 1 on the 4th page of the XX document that you sent over,can you please correct and resend.

[iceton8186]

shez psycho...........

[maurachong22]

this is good n very helpfull.. thanx!

[amarcosdurock2009]

this is very helpfull. Im an anglish teacher here in brazil and the examples presented by you has helped me lead my students regarding developing professional skills.

keep on with the good work.

[mochalattejanae23]

thank you so much for the phone advice. I am currently a college student, majoring in administrative office technology. This will teach me how to answer phones professionally when i get an office job.

[jasontta]

Thank you for the phone advice. I know I am lacking some telephone skills. After watching your video, I know where I can make improvement.

[awinsjclarke]

thanks for your advice and guidance.. really help me alot!

[CarolSarah100]

So good!