Hi Aqua Suana, I have been having issues with my counter top filter clogging in less then four months after relocating to Los Angeles, I just found out that you have fixed this issue utilizing a Diverter Pre-filter Cartridge. Would love if you could make a video explaining to people with high sediment in their water about your new product!!! It is awesome that you have found a solution to the problem.
Hi Aqua Suana, I have been having issues with my counter top filter clogging in less then four months after relocating to Los Angeles, I just found out that you have fixed this issues utilizing a Diverter Pre-filter Cartridge. Would love if you could make a video explaining to people with high sediment in their water about your new product!!! It is awesome that you have found a solution to the problem.
@viva1che Thanks for the feedback! We are currently in the midst of creating new installation videos. That is a great one--thank you for suggesting it! We certainly shall put that idea into the mix!
I was just curious. Since the inside is constantly filled with water, and you only open it once every 6 months to change, can it grow mold inside? I had a coffee pot that did eventually (the internal part of it) and have no idea why lol.
@candipoox There has to be a constant supply of air to the filter cartridges to cause mold to develop. As long as you change the filters every six months and use the system consistently, then there is no chance of mold developing in or on the filters inside. Enjoy!
@toplad007 New filters do often have slower flow than older ones because the media are newer and do a better job of filtering! You should be getting .4 gallons/minute. If you're getting less than that, you might have a clog of some kind. Please give us a call, and we can help troubleshoot. 866.662.6885.
This has been flagged as spam show
Hi Aqua Suana, I have been having issues with my counter top filter clogging in less then four months after relocating to Los Angeles, I just found out that you have fixed this issue utilizing a Diverter Pre-filter Cartridge. Would love if you could make a video explaining to people with high sediment in their water about your new product!!! It is awesome that you have found a solution to the problem.
viva1che 1 month ago
Hi Aqua Suana, I have been having issues with my counter top filter clogging in less then four months after relocating to Los Angeles, I just found out that you have fixed this issues utilizing a Diverter Pre-filter Cartridge. Would love if you could make a video explaining to people with high sediment in their water about your new product!!! It is awesome that you have found a solution to the problem.
viva1che 1 month ago
@viva1che Thanks for the feedback! We are currently in the midst of creating new installation videos. That is a great one--thank you for suggesting it! We certainly shall put that idea into the mix!
aquasana 1 month ago
This was extremely helpful, we were putting the blue filter in backwards!
dkirk20 1 month ago
@dkirk20 Oh no! Glad we could help out!
aquasana 1 month ago
I was just curious. Since the inside is constantly filled with water, and you only open it once every 6 months to change, can it grow mold inside? I had a coffee pot that did eventually (the internal part of it) and have no idea why lol.
candipoox 2 months ago
@candipoox There has to be a constant supply of air to the filter cartridges to cause mold to develop. As long as you change the filters every six months and use the system consistently, then there is no chance of mold developing in or on the filters inside. Enjoy!
aquasana 1 month ago
lt seems the water shall flow out slow?
toplad007 5 months ago
@toplad007 New filters do often have slower flow than older ones because the media are newer and do a better job of filtering! You should be getting .4 gallons/minute. If you're getting less than that, you might have a clog of some kind. Please give us a call, and we can help troubleshoot. 866.662.6885.
aquasana 5 months ago