Seems they left out the reimaging or either did what is common in computer repair and just swapped yours out for another unit and claimed they fixed it.
@jeff30458 I dont know but after 3x in less than 3 months you would think they would have all of the bugs out of this computer... things repaired/replaced on the computer ATI graphics card 2x, fingerprint reader 2x, heat sink fan 2x, top case 2x, system board 1x, hard drive 1x.. the computer has never had a system restore on it :( so I cant make disks or anything.. HP stated they will send me the disk but its $19. I would pay for it if I could keep the computer for more than 2 wks at a time
um.. i ended up sending my computer back 3x.. and then they gave me a new one :( i got a whole new computer
ben31027 6 months ago
Hi im having the same problem! Did you ever get it fix? If so what was it? Thanks again
shortyj213 6 months ago
Seems they left out the reimaging or either did what is common in computer repair and just swapped yours out for another unit and claimed they fixed it.
jeff30458 10 months ago
@jeff30458 I dont know but after 3x in less than 3 months you would think they would have all of the bugs out of this computer... things repaired/replaced on the computer ATI graphics card 2x, fingerprint reader 2x, heat sink fan 2x, top case 2x, system board 1x, hard drive 1x.. the computer has never had a system restore on it :( so I cant make disks or anything.. HP stated they will send me the disk but its $19. I would pay for it if I could keep the computer for more than 2 wks at a time
ben31027 10 months ago
@jeff30458 I think I should just get a new computer and be done with it.. but I cant keep this one long enough to sell!!!!
ben31027 10 months ago