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  • One of the recurring conversations online among sax players is, "How do I get this massively protected, solidly constructed instrument to my destination, without it being stolen or smashed?" Best suggestion yet (if you can do it) is to send instruments by air freight, the same day that you fly. The air freight guys simply seem to take the job more seriously. (YMMV)

  • you have my support. booooo united.

  • i think united went bank rupt. :)

  • so did u ever get compensated?

  • I will never fly with United now.

  • VERY GOOD MY FRIEND... WE OF BRAZIL LOVE YOUR MUSICS AND YOUR INDIGNATIONS HEAUEHUAHEAUHEUAEU

  • love the picking!! Have listened to all three: you've got a very versatile style :)

  • LOL. Very funny. I just wish they had 'em on ITunes. I'd put 'em on my IPod Touch along with some of their Celtic stuff.

  • @Bryan198026 you can. google video2mp3 and paste the link in

  • 1:10 Why is Prague at the border of Poland and Germany?

  • Back soon

    Maybe

    At my convienience

    If I feel like it

  • This is one of the beauties of capitlaism!

  • I was amused to see that I asked (over a year ago) about the tv/thingy that displayed the Jerry Douglas bit (@ 3:34).

    For the record, that's a collectible luchbox tin, made by the Vandor Company.. It doen't display tv/videos, though I think it would be awesome if it did :)

  • all 3 songs are great -- Dave you are something else. Way to go...

  • Well done for keeping your promise :) Cant chose between 1st and 3rd song as favourite...

  • Dave Caroll + United Airlines -> Catchy music

  • This video was fun. I think I enjoyed it as much as the first.

    I'm kinda sorry this is the last one.

    Maybe next you can do one about gas prices?

  • second best, the first one is still the best though

  • Congrats on the accomplishment! ^_^

  • 29 united baggage handlers watcht this! :)

  • U.A-- Unbelievably Awful.

    And don't get me started on A.A and Delta...

    Thanks for getting these songs out to the public... it seems United has opened their eyes at least a bit more to the public's opinion of them. I'm sure these songs are responsible.

  • GO DELTA

  • I recently flew United. I was shocked at how accommodating they were to my insistence that I take my guitar as carry on luggage. After these videos, I know why! Sorry about your Taylor, glad you got two new ones, and thanks for helping me get my guitar home safely!! (btw, I like your music :)

  • I'm from their town :)

  • It's a shame that this happens, because all it takes is to be gentle with the luggage. I see them throwing suitcases through the air onto the baggage trucks. Would it take that much more time to set them down gently?

  • I'm not a guitarist so this is an actual genuine question, is it really that easy to break a guitar in a hard case??

  • @Dagashi6669 YES. MINE WAS SMASHED INTO 8 PARTS ON UNITED AIRLINES D:

  • @Dagashi6669 Depends on the case. Looking at the damage, I'd say Dave's case didn't support the neck well enough, but even then, you'd have to throw it gooood to break it like that.

  • @Dagashi6669

    It depends on the impact.

  • United obviously fucked with the wrong guy...

  • super bueno!

  • BOYCOT UNITED

  • ...and while they sit and ponder that, let's hear from Jerry Douglas. Epic!

  • The Soggy Bottom Boys!

  • boycott united... let's make them fail!

  • your soooooo pretty 

  • My friend flew United, they cancelled his connecting flight, left him half way to his destination high and dry and then only refunded HALF his money because they got him half way there. He didn't buy a ticket to be stranded in Salt Lake. He bought a ticket to fly to Ohio which they did not fulfill. It's just part of their "policy".

    They stranded me in Chicago. Not because of weather, but because they overbooked all flights so as not to fly empty hoping a % didn't show.

    BOYCOTT UNITED!

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  • Girl dancing at 3:33 - I think i'm in love

  • TIMMINS :D <3

  • Dave you are one of the best i likeeeeeeeeeee you reallllllllllly

  • man please please! be a country singer, get some recordings your the best! i would defiantly pay to listen to you

  • @pyroguitarman4ever He is..

  • Dave, you're the MAN.

  • Three fine songs in three very different styles. There's a lot of talent here.

  • Is that by chance the replacement that Bob gave you that I see in the video?

  • They droke my sissters drum!

  • I will never travel on United Airlines, lol. The must throw everything around!! Delta is where I travel!!! From now on!

  • I love you guys, you inspire me to stand up to bad customer service too! lol

  • United is merging with Continental! Continental is awesome. United sucks. What will be the result???

  • @videocreatordude My dad now works for United because of the merge, and he's seen firsthand how much United sucks and will continue to suck. He's going to quit.

  • @akkfancier Same here, but he's not going to quit.

  • @akkfancier well then ur dad's smart! lol

  • I'm pretty sure that the Irish dancer is the Australian Prime Minister.

  • 28 united employee's disliked this video

  • @superzeffa or 28 united employee's thought it was the dis i like button. :D

  • This needs more views!

  • He's an amazing singer 2!!!

  • United SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited SucksUnited Sucks

  • @panjubadeelite007 yousuckyousuckyousuck.

  • @RandomVideos284 You work for United Don't yea?

  • genious...

  • Of the 3 songs, I think #1 is still the best. Still, you did what you said you'd do, and for that, thank you.

  • This man is my kind of guy.

    Stand up to them.

  • this on itunes?

  • always carry on and hope for the best even then.

  • Amazing. Just awe-inspiring!

  • Mother Maxwell must be so proud!

    You got peed ON, so you got peed OFF, and instead of shotting, you started singing.

    You are a rock of sense, in a violent world, and role model for young people everywhere.

    Hope this means you are now a rock and role superstar.

    And, I mean, JERRY f.n.DOUGLAS? You're good enough to be playing hardball with the big kids. Good for you!

  • 28 people are United executives

  • Here's a new idea- Continental breaks guitars (United merged with Continental)!

  • Yay - I knew Ms Erwig had it in her!

  • Please do one about aerotoxic syndrome! This is a genuine request - or I'll have to write one myself and you really don't want a rockin' granny outshining you!!!

  • great way of sticking it to the man... Loved all 3 of these and will heed your advice... United suck the big one...

  • 아 이노래 맘에 드네 ㅋㅋ

  • BEST SONG OF THE THREE! 'Course, I'm most definitely NOT saying that the other two sucks, I'm sayin' that this one is just the most awesome :)

  • Hi, I am from Malaysia.....united airline sucks.....better fly other airline....cathay airline...Japan Airline....Canada Air...... never fly United.

  • Have you flown with United since?

    Have they left you :)!

  • Well - Now WHAT A GREAT IDEA! We need to create a special category on You Tube to blast the 'big boys' that treat us like garbage. Great, great approach!

  • Well - Now WHAT A GREAT IDEA! We need to create a special category on You Tube to blast the 'big boys' that treat us garbage. Great, great approach!

  • GRAB THE BEARDS, BOYS!

  • Rule #1 of Public Relations: Don't piss off creative people.

  • @jhamacmillan A better version of your statement would be, "Never anger a bard. Your name is strange; it can be put to music; and it'll now go on youtube."

  • @jhamacmillan Or a man with a creative vengeance streak. I hadn't seen these videos in awhile, but, man, always a laugh when you need them! 

  • @jhamacmillan Yeah, or filmmakers like Kevin Smith or yours truly.

  • @jhamacmillan ussually people who have guitars on planes, hell any instriment on a plane, is creative. its why they have an instriment

  • Not only a wonderful and classy way to respond but what an outstanding lesson in the power of social media!

  • WOW SHOUT OUT FOR TIMMINS HOMESWEET HOME

  • @jeffreyhiggs

    JEFF YOU NOOB.

  • @jeffreyhiggs

    JEFF YOU NOOB.

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  • Excellent video! I only wish all those who have been victimized by United Airlines' disgusting customer service would band together and ACT against a corporate culture that has infested United Airlines for so long as so shamefully.

    Boycott United Airlines!

  • @Lumitext United Airliunes comes from an era when flight was a new thing. They knew what they were doing, and USED to have great customer service. Then corperate American buisness philosophy made its way into the company and they became crappy airline with bad customer service. I hope for their sake that they get it together and make an airline that actually cares like they used to. I flew through IAD recently and most of the employees were great, I hope people everywhere else follow suit.

    -l

  • EL-AL airlines BROKE MY FAVORIT YAMAHA!

  • @Stillillgal Yamaha Is A Little Less Expensive The Taylor

  • The videos are very funny, I love them.I hope there will be more videos like this one.

  • hehe united ta so se ferrano cada dia q passa por causa de uma ma vontadezinha de naum querer repara o dano

  • They haven't changed yet. Flew into San Francisco from New Zealand and was told I had to check my carry on (with my cameras and breakable gifts). I lived in fear for the rest of the trip. Staff at the counter were very rude! Thought that was only supposed to happen at LAX and Ohare!

  • Great!! I have hear the story and the first song on the radio in Rotterdam, Holland!!

    It's very good!!!

  • Presumably the title is a play on two songs on Bon Jovi's "Bounce"?

  • I thought that people forgot about this incident but guess what....I heard the first United Song on the radio this morning in Shediac New-Brunswick. Way to go!!!

  • I've enjoyed all three songs. I think you've spoken for a lot of us who have experienced bad customer service. I often refer to your videos to prove a point and that is that bad customer service can kill your business. According to an UA employee who as present at a conference where your first video was mentioned, she said that the amount of attention that UA gave this video was the same as if they had been a plain crash.

  • nuthin less than hilarious!

  • Thank you for those videos.

    I really love what you do..

    By the way I would like to find some way to travel without those airlines companies ((Maybe the teleportation one day who know LOL))

    Keep going Sons of Maxwelle

  • Hi Dave- we just did a case study on your situation with United at the University of Miami School of Business's MBA program. I bet you never thought so many people would get to know you because of that situation, but kudos to you. I hope your career is doing great and I look forward to getting to know you more as an artist. If you ever come to Miami, we would love to have you as a guest speaker at UM...

  • awesome. I'm now a fan. Got to hear more.

  • Great trilogy!

  • this makes me glad I booked with southwest....

  • If you are ever in Washington DC, I'm buying drinks and dinner for every single guy in the band. You are beyond heroic. I love you. Thank you for doing the right thing. Corporate scumbags like this deserve so much more than the little bit you did. I'd like to see the CEO literally beaten to death. Thank you, thank you.

  • Excellent work, and unlike United, well done for following through with your promises.

  • Dave did a presentation at my school today, and i gotta say His voice is better in person, but I love the music none the less :P

  • @MrTazay He went to MY SCHOOL today!!!!!!!!!!!

  • I'd like to hear dave on the radio a little, he's as good as many I do hear.

  • Awesome song and video !!! If you guys are ever playing in Nashville Tn. let me know. If you come to Nashville, you might want to take a Greyhound Bus or something ....just do not use UNITED AIRLINES !!!!

  • @Elam25fyi I did not mean to post it twice...I hit cancel on the first post, but it did not cancel it. Sorry about that !

  • Awesome song and video!!! If you guys are ever playing in Nashville, Tn. let me know !!!! It you guys come to Nashville, do not fly with UNITED AIRLINES...choose a different airline !!!!! Might be better to use a Greyhound bus !!!

  • never tired of this song! hey Dave! any lyrics? what else did United compensated you besides 3 guitars? cant get the words from the song.

  • @sg2sin united never compensated him any guitars. It was Taylor that said pick any 2 guitars, and you can go.

  • And this is why you don't mess with the people who can "voice" themselves.

    Especially if they have an internet connection. :)

  • this shows us why you dont piss of a musician :P

  • Best of the three. Glad you got a happy ending! =)

  • So he did get two new guitars or what?

  • @Zcippy yea but, his point was he didnt want the guitarsas such, he was complaining that united airlines actually broke the guitar

  • So right along the lines of SNL Digital Shorts! Yes, Christine's Irish dance makes it along with your throwing yourself off the stage and hitting the grow, look real!

    I don't ever recall flying United - Now I have something to consider with looking for flights.

    Cheers,

    Your Presentation Guru!

  • So right along the lines of SNL Digital Shorts! Yes, Christine's Irish dance makes it along with your throwing yourself off the stage and hitting the grow, look real!

    I don't ever recall flying United - Now I have something to consider with looking for flights.

    Cheers,

    Your Presentation Guru!

  • I loved Christine's Irish dance at the end. Most excellent.

  • Nothing is worse than a United flight attendant, They laid off all the ones without seniority so you have a whole bunch of old bitchy pissed off stewardesses who know they can't get fired no matter how they treat passengers. Sad for a once great airline. Wait until they take over Continental with the same. " Gee why is Southwest kicking our ass in all these markets? Where did the loads go?

  • You were given 2 Taylors as replacements? That never got mentioned anywhere.

    Also, have you found that United's attitude towards you has changed (as in are you on the "we'd better take care of him with kid gloves" list?)?

  • @sffilk he just got the 2 guitar AFTER he put the first video in youtube...

  • @123amsterdan456 Thank you for the clarification. Still, to put it politely, United majorly screwed up.

  • @sffilk yeah they did screw up...

  • 25 angry thumbs down are united airlines employees

  • Sudden thought: If you have a problem with United . . . tell "Customer Service" that you are a singer . . . and a songwriter . . . and that you love to post videos on youtube.

    But they probably hear that alot . . . (;^)

  • ahaha im in this video!!! :D i love you davee

  • Best country song EVER! It's not even unpleasant to listen to!

    Coming from me, that's saying something! ;)

    Rock on bro and gratz on your soon to achieve 10 million views on the first one.

  • maybe you should have a second title of this song, like "oh my luggage where art thou"? :)

    great video!

  • Hey dats great, simply superb, I amazed how you can think such a great 3 videos..

  • Brilliant, absolutely BRILLIANT!

    And I wonder who those 23 dislikers are...?

  • @2zwaantjes united employees

  • @2zwaantjes the dislikers are obviously united airlines employees lol

  • Hey Guys i live in the Uk and we flew with united while on holiday in dallas they broke my brothers artwork tagged Fragile i love all your songs their great to just put on and sing along :D keep up the good work Dave and crew :)

  • I love this ! It's like the the trio of Oh Brother where art Thou! When they have the dungarees and false beards!

  • I'm sure you get thousands of comments and cant comment on every one, but I have to tell you that you are my hero. Several years ago United did exactly the same thing to me. That hard case was fine bit the $1,500 TAKANIMI in the case was destroyed. United woulod do nothing. If I'd been a rich person with expensive luggage they would have covered it, but a guitar that had been removed from its case and destroyed they would accept no responsibility for. I've never been so mad in my life. Thanks!

  • is that Jerry Douglas on the dobro?

  • @TheBachands Sure is

  • @sonsofmaxwell you left out hong kong on that map at 1:10 )-:

  • great!!!....in my country we just say  "toma, conchetumadre"

  • Never mind the subject. I, in my poor judgment, consider this group and A+. Excellent in everything, harmony, skills. Worth to be watched and listened to over and over again. LOVE IT, and recommend.

  • Dave

    Now could you and your gang take on Congress. You may be the only ones who can save the country! Seriously. I am writing in Dave for President next time!

    First song should be "What's a trillion here or there?

  • 23 United employees viewed this.

  • just wondering... did you's actually run over that Gibson Hummingbird? great songs by the way! there all great!

  • I live in the Ozarks

  • Hey, Dave, would you believe the customer service's level will be improved after United/Continental's merger?

  • I can't imagine anyone will ever fly with United again!

  • Great way to handle a terrible situation. You are amazing!

  • great voice

  • Matthuffy

    Trust me European customer service is not that much better. try getting anything sorted out with sabena airlines....

    1) they only accept complaints in spanish

    2) they dont even bother answering your queries

    3) only reply is a automated send your query in spanish

    4) It has to be sent to their headoffice in Madrid

    5) After 6 months of attempts I just gave up and kept my loss of 500euro

    needless to say I dont fly with them anymore and tell everybody I know not to use them

  • @stevesandy1998 - You need to get the name right. You are probably referring to "Spanair".

    SABENA used to the national airline of Belgium, but now defunct since 2001 (replaced by SN Airlines). Whilst service staff at SABENA may have been able to speak Spanish, English, Italian and whatever, the national languages of Belgium are French, Flemish and German.

  • @alanfarr

    ooops u 100% percent correct it was Iberia was thinking at others

  • @alanfarr I used to fly all over Europe and we used to joke that SABENA stood for Such A Bad Experience Never Again

  • Just need to watch Airline USA and "Airline (UK)" to see the difference in Customer service. try and complain in the US airport and they escort you out for causing trouble :) thank god for European customer service.

  • Classic. these will go down in history :)

    Think there will be some policy changed at United :) I for sure will pass on any United connection when in the states.

  • Like they say, don't get mad, get even! Well done you!

  • Yes!! Power to the people! Love it! This made me smile so much I'm going to buy your album. Officially the first album I will own with a fiddle player on it! :O)

  • Yes!! Power to the people! Love it! This made me smile so much I'm going to buy your album. Officially the first album I will own with a fiddle player on it! :O)

  • Well done dude! United has just lost another customer.

  • Lets hear from jerry douglas! i love his dobro pickin

  • Three great songs! Thanks for sharing.

  • You remind me John Denver a litle, man! Great voice! Wish you good luck here from Brazil!

  • Your songs are so great

  • Thumbs up on getting Flux to join in the fun!

  • VENGEANCE is sweet, isnt it?

  • Great video, you should make a video on the airline unions’ maybe they can push for better working ethics.

    Look on the bright side they didn’t lose it. 

  • Love the cameo from Jerry Douglas. That was really nice of him to contribute to your song and video. Taylor is a stand up company. United could take lessons from them.

  • i never liked country music that much but now i do! many thanx for this song, it's realy positive.

  • I love the songs, and most of all love that you wrote them and presented your complaint in such a classy and intelligent way. Beautiful music and funny lyrics, that is a great combo!

  • It's SERIOUSLY unfortunate that you've run out of songs to write about United!!! I remember how you said that the first song was going to have 1,000,000 views by the end of the year, when it only took you a week to get 1,000,000 views! BRILLIANT! Mark my words, I'm NEVER flying with United. TERRIBLE service, eh? Also, I like your other songs, too! Like Now; OMG, SO meaningful! It reminds me of my friend, who lived a rough life before she went to college. Thank you, and keep your head up!

  • I've never flown United, never will. If their corporate culture has so little respect for people's belongings, safety can't be far behind.

  • United airlines ... nope.