[7.8] ATT Customer Service Diva

[LindaxxD]

What's your name again? Stacy? Lauren?

Rachel.

Oh shit. Rachel.

[jrmkem]

You actually don't have to be rude to the representative to get a credit. You can be professional and speak with logic and most representatives will credit/waive fees. I don't understand why you have to be such a raging fucking asshole.

[kittygoesmeoxw]

I just learned a thing or two from Luan.

Too bad I'm too nice to do anything. x(

[MzPrettyladii97]

"Did This Bitch Just Hang Up On Me.HELLO...HELLO"

[TheJoshiDNeha]

My dad pulls that stuff too. And he gets what he wants, (:

[foreveremo]

shes a lot more polite than the people you get here and shes amazing at customer care compared to the rude cunts i get ha

[Skybucks100]

2:41 LOL best part xD

[TheVietNation]

FAAAAAKE I DOUBT HE WOULD BE SAYING ALL THESE CURSE WORDS TO A ATT CUSTOMER SERVICE PERSON. THE LADY WAS SOMETIMES STUDDERING AND WAS CHUCKLING! IF I WAS THAT LADY AND SOMEONE TALKED TO ME LIKE THAT OVER THE PHONE, I WOULD SPAZ THE SH** OVER THAT PERSON

- STILL A BIG FAN OF YOU LUAN! <3

[moonlightaddict11]

@TheVietNation Shut up about fake!

[NeebasAndAyirhs]

LOL

[unknown1Beauty]

that would be hilarious if the girl on the phone watched this video.

[jayminh543]

i bet the girl is white

[TheEpicNinjaTurtle]

"Okay Mr.Legacy."

[AsianNerdAwesome]

ROFL

[lulukachoo118x3]

She sounded like she was crying, was it bad that I was laughing?

[jmtaej]

omg soooooo funny!!!!!

Luan-im not an angry customer im a diva!

ATT- ok mister diva you take care!

lolololololololololol!!!!!!!!!­!!!

[akithan]

Luan: I'm not an angry customer, I'm just a diva.

AT&T Worker: Okay, Mr. Diva, take care.

LOL!!!

[iAlyKat]

I'm going to say fuck no and report the shit out of you

[surpriser0se]

you're making fun of customer service people............ well, we're making sure we'll get our revenge on these bitches!

[blackmamasita]

Why Yhu Hid Yur Number? I Woulda Called Yu! <3

[skeezerzz]

@blackmamasita that's why

[bubblesss20]

OMG YOUR SO FUNNY :)

[BrilliantlyBecks]

They have to follow of that stuff from their computer and log it in to their system, but yeah, I would've just typed it all in that it wasn't working and sent him a technician. Lololol.

[BrilliantlyBecks]

I hate customer service.

[ortega4g]

OMG he is so mean!!!!!!!!! :(

[RabeeTheTroll]

she sounds hot.

[falasteeeen]

dude, that is some pretty bad cutomer service, i so appreciate the customer service in australia now, they may all be based in india, but when its their fault they pay, no questions asked

[DJMdalia]

Wow. You like..lol. SO FIERCE! Lmaoo "I'm not about to pay some muthafuckin guy one huned dollars to come to my house.." Nice job with the "cancel my service". Lol.. Mr.Diva

[chewyxyooj]

i hate at&t too....bad customer service ever!

[SmittySmittens27]

"$150 HELL NAW THATS NOT OKAY WHAT THE FUCK?!?"

[SmittySmittens27]

"$150 HELL NAW THATS NOT OKAY"

[effectsADDICTED]

lol i laughed so hard at luan's face after she said her name

[MzCheshireKat]

Damn. You need to come and talk to the people who give me costumer service sometime.

[jayyyxkira]

BEST VID EVERR!!!

[selnaanddemirule]

"Wait wait wait , I am not an angry customer i am just a diva"

I love you <3 (:

[KyomsunhanSarang]

"Okay Mr. Diva~ You take care~ ^-^"

[mspopprincess1]

lol all you had to do is say u are going to cancel and they will give you it for FREE! my mom does that all the time...lol

[AbriannasMakeupWorld]

lol my dad gets super pissed at them too just like that. but they always end up hanging up on him or he ends up paying the cash. anyways ima show him this video lol. i love you luan you are so relatable!

[Kororocks12]

When ever a customer service/solicitor/telemarketer calls or I call them, I always have attitude. And Luan, your name is so fucking epic. Luan Legacy...epic.

[DashingKardashianTV]

I choked on my noodles at 3:13 lol! soo funny! 150$ lol

[bostonbruins4life]

Ahah thats. Awsome ah

[ewartjohn11]

YES!!! THAT IS HOW YOU GET SHIT DONE!!

[NTtheLion]

Unplug it, the plug it back in.

Atfer that, click on your network settings, then, connect it back.

Works every time for me.

Also, DAMN, Mr. Legacy, you get pissy.

LOL (c=

[natacha430]

OMG! I love this!!! If I did this AT&T would just hang up and never fix anything! BOOOOY you be getting your way all the time! :)

[GlamDivaDelight]

OMG LOST IT

[GlamNationIsUs]

"Im not an.... angry customer... I'm just a... diiivvaaa."

[BodiesHitThaFlo]

this sounds quite fake... it sounds like an asian girl on the other side....

[bookgirl1000]

@BodiesHitThaFlo so asian girls cant work at the AT&T CUSTOMER SERVICE?

[BodiesHitThaFlo]

@bookgirl1000 no... its just that they are asian friends....

[beachchick9498]

U r such an asshole...but I still love you luan!!!!!!!!! U sexy bastard!

[mandyandamanda]

im so gonna do that with my sky network person thingie....... next thing im gonna be asking is a date lol

[latincheetah]

Lml xD

[JuiceBeetle101]

Luan's facial expression @1:38 is hilarious, but Im sorry if I were her I wouldv'e lost my job that day !

[torriental26]

LOL. Amazing.



[MarinaNomNom]

lol your so mean haha i would of gotten an attitude BIG TIME if i were her haha

[zakipad]

LOLLLLLI LOVE HOW SHES GOING THRU THE STEPS AND YOUR JUST LIKE "YEP I DID IT" hahahaha and your just sittin there

[15stargaze]

ahaha.(:

[ketteliabieber]

lol love this :)

[candocancer]

damn imma have to try that shit...

[EraserMonster]

Teach me how to do that shit because I'm way too nice.

[xxchocobun89xx]

Luan I know how you feel that was how I felt when my dsl light kept blinking green one moment then red then green. They kept on putting me on hold, running the test one me and all this shit. Then after a week of calling them they finally send me a god damn technician =.=

[nirvanakurt96]

shit!! i fuckin love you!!! that was one of the best conversation ever!!

[xXxhybridmeteoraxXx]

this is so mean! lol

[77bigeyes]

that was funny and i hope his internet is alright now and i thought the women hanged up on him you know i was gonna say you going to make luan even unhappy and that isn't good also when he said what are you called Stacey Lauren and she said Rachel i was like oh my goss lol

[yaboijoshninja]

OMG! I just freaking love how your face looked after you said I'm going to report the shit out of you at 3:47

[xodaanielaox]

woah, wait wait wait wait wait... I'm not an angry customer i'm just.... a.. diva.

Rachel: Okay Mr.diva you take care. (: HAHAHAHAHA (x made my day luan!

[Jess4568]

Stacy? Laruan? -_______________-...rachelle?.​..O.O...o shit rachelle xD.......150$ just to show up at your house is that ok?...HELL NO WAT THE FUCK?! lmfao<3333

[rocker1chic]

story of my life, once my internet was out for like 6 MONTHS ! -.-

and my modem cost me 300 :/

[winnie680]

"stacy.....lauren....?"

"rachel.."

LMFAO(:

[jhiggins95]

What if she saw this video...

[John15349]

Hahaha, when he said "When that shit ask me if I'm a satisfied customer, Imma say FUCK NO!

[Lovelee5681]

nowww , I Know IMAA Divaa TOO , && Me && Mr.Legacy Woulda Been Bumpin' Some Heads , lol

[ilove420TGOD]

his face when she said rachel was funny as hellXD

[DecimusXAM]

....when he got his bill he was charged $150...plus tax...lol!!

[MAYnFAY1]

7 People Are At&t Workers ! ha (x

[RandomAsian0997]

"Did this bitch hang up on me? Hello!? HELLO!?" made my day :)

[xaicho]

Omg... that was so uncomfortable...

[robisgangsta1]

THIS WAS EPIC! haha XD

[LegacyShay]

The technician went to your house on my birthday xD

[ChuckTaylorsful]

Luan : What'd Yhu Say Yhur Name Was Again ... Stacey .... Lauren ?

ATT Worker : Rachel ?

Luan : Oh Shit Ok Rachel

[musicandse7en]

That was the best phone conversation I have ever heard. I have to try that next time.

[nyioo7]

"Ethernet light is not on but every other lights are on".... Yeah... That's AT&T's fault.... Idiots...

[CookieMons143]

This effin happens to me ALL the time T.T Next time I will act just like you to get my way :D your a inspiration Luan! haha

[iamawesomeprods]

I could not imagine Luan having to deal with sprint service...I'm not rascist, but tell me why all the forgien people/this country girl were helpful and friendly, and this white lady actually laughed at me...and they wonder why jobs are being given to other countries.

[ladiilove21]

ahahah i used to work in customer service ... i wuldve hung up on u or made fun of u the during the whole convo.. im sure after she hung up with u... she took a break and told her whole entire team about ur attitude and they all laughed at u... then she noted in ur account that ur a diva... so now wen people look at ur account u will hear a little giggle every now and then... ahahaha ok DIVA!! (its our little way of gettn back at the customer) ahaha on the down low...

[peacepenguin5175]

"look... what'd you say your name was again? stacey... lauren..." "...rachel?"

[AlyssajoXD]

This is how my conversations with AT&T and Comcast go. Call 6 times and they still tell you that it's your fault and to keep checking every single time. -___-

[JessicaSaysHi14]

and im gonna say FUCK NO and I'm goona report the shit out of you. Bahahaha<3

[kathy1park]

niec job saying sorry at the end :)

[aliiwooF]

helll yeah that's how it's done!

[chaochiik]

when he didnt  remember her name LOL.

[cacapify]

IM DYING

[Shadozetsumei]

HAHAHA (does nothing) "thirteen, fourteen, fifteen"



[TheAshleyJoyce]

"HELL NO THAT'S NOT OKAY, WTF??" bahahaha:)

[andaluciatan]

i like how he appologies in the end thou :]

[emochickloverofbvb]

she lied cuz the tecnition comes to check it for free but if u want something replaced or fixed THEN it cost money lol

[isinlove462]

LOL Give a little attitude to get whatcha want!

[pavlovsdaughterx3]

"what was your name again, stacy, lauren?"

"....*with attitude* rachel?"

[NTtheLion]

@pavlovsdaughterx3 < Smart ass " Rachel? Oh damn, Okay Rachel"

[jonasmad957]

no dont feel bad for her i have att and it sucks no joke it like cuts off like almost everyday

[JackeeXSunshine]

@jonasmad957 but thats not the girls fault, she's just doing her job, its one thing to hate AT&T but she cant help that.

[TheJaderade18]

omfg i could not stop laughin

[anyavw13]

*-3

[anyavw13]

Hahahaha omg Stacy.... Lauren...

Umm RACHEL.

oh shit . Hahahaha -3

[jamaicancutie1000]

lmfao, now that's how u get shit done!!

[StaceyQ22]

HAHAHAHHHHHHHAHAHAHHAHAHAHAH this made my fuckind day!

[priscillaippy]

ROFLMFAOO <3



[librarylover321]

"RACHEL!?"

"Oh shit...well Rachel"

[jenkimar000]

YA LUAN U TELL THAT BITCH

[MrJNO123]

LOOOOOOOOOOOOOOOL! that was aaamazing

[Tababii]

i think she went home and cried! haha u go mr legacy!

[mehgeeh]

HAHA! "alright, MR. DIVA you take care."

ahahaha! this conversation is jst so kewl

[gummy365]

He went ham on that hoe haha.!

[15stargaze]

Bad ass.(:

[shaniarenea1234]

hahahahah YOUR A BEASSSTTTT !!!!. (:

[Sah0419]

"..you're gonna force me to cancel my service with AT&T. and when that machine asks me if i was a satisfied customer, i'm gonna say FUCK no & then i'm gonna report the SHIT out of you.

...did this bitch hang u--?? hello? HELLO. ?"

[IAMAVAIO]

Is this a dramatization? love you luan but this felt scripted

[ilyxaaron]

AHHAHAHAH OH DAMNNNNNNNNNNNNNNN. dude, this sht always happens to me and i get hella pissed, but i never express it. NEXT TIME, ima go diva on those bitches and i'll get my way. thank you for this useful information. lol. that girl seemed really nice though, she sounded sweet. xD

[kenz786]

'wow legacy what a cool name'..... Luan replies 'i know' lol ! gotta love him!!!

[carabella27]

this is probly one of my favorite

[XDsabr1naXD]

You are SO amazing.

[emmimilly]

"What'd you say your name was again? Stacey.. Lauren..?" "Rachel?!" "Oh shit Rachel. Look, let me make this easier for you". DEAD. NO AIR LEFT IN BODY.

[EmLovessYuu]

Pause at 4:00 SCARY !

[asdfghjklTheresa]

"stacey...lauren...?" "rachel?!"

[bnatrl88]

dude. your last name is really legacy? lol how...?

[carcinophobia]

@bnatrl88 probably not. he most likely doesn't want his last name online. however, if his last name is legacy then more power to him.

[JellyBellyJessica1]

"Did this bitch hang - up on me? Hello? HELLO?!?!?!?

[BeAuTyKiLLiNuSoFtLy]

shit call sprint for me!

[iblety1390]

You know what i did i hung up on the person talking and i unplugged all the shit in the modem and then put it back in and voila green lights =D

[iblety1390]

lmfao ! niace

[jelsaleh]

I'm so shy when I get the customer service on the phone. FUCK I need to adapt your scare tactics.

[Suzumebachi213]

"If that machine ask me was i a satisfied customer im gonna say FUCK NO and report the shit out of you" lol

[Sareela1997]

OMFG I NEED TO LEARN YOUR WAYS

[miminguyen]

LOL HAHAHAHAAAAAAAA

[chloeinmonroe]

"okay mr. diva, you take care." :)

[hi0092]

You aint no DIVA..........You da BOSS.

[wildanimal777]

wait, your last name is really Legacy?? that's awesome!!

[MrDorkFaceLoser]

All I can say is their customer service is WAY better than Verizon. I'd be calling just to change the number and the lady will be like "Let me redirect you." I'm on hold for 20 minutes, the person who picks up asks what I need and I tell them. They say "You need to call 'blah blah' number sorry, bye." Are you fucking me?

[mollyrexy]

Love ur last name

[YouAreMyElpis]

every tech customer service is like that having a series of steps. I had to do that with att too..and when they asked me to do the steps i did the same thing you did LOL i pretended to plug and unplug...haha..i laughed so hard when u did the same....

[jmore92]

that was beautiful i almost cried!

[carii3]

i can only imagine how awkward tht convo was for her

lol

[xLinahhRocksYoSocksx]

Hes REAL (:

[AshleyNycoleAshley]

I hate At&t!! They always try to get the customer to fix a problem . . It's like wtf I don't remember being hired as a tech!! But all you gotta do is threaten to switch to Directv and they straighten up real fast

[MsGigi1995]

@AshleyNycoleAshley IK THATS Y I LEFT AT&T

[manderss1127]

dudee, i had the same problemm, only with tmobile. i called in everysingle day for like 3 months cuz my internet wasnt working, and i was likee okay if its not fixed this time muthaafuckaa im cancelling thiss shitt and i aint payin no fee, well then your going againist a legally binded contract, bitccccchh excusee me ? yourr ass going against a contract cuz i aint even got muthafucka internet.. representatvies suck.

[ZemZam2000]

diva is the female version of hustler

[JessyJessie288]

lmaooooooo

[fruitylulu02]

LMFAOOOO!!! 

[lovechikk]

"im going to report the SHIT out of u" LMFAOO!

[arashi86]

i can relate.

[TheAkizo]

her voice reminded me of laci green from youtube LOL!

[Pbuddhafull]

LOL AHHAHAHAHAHAHHAHAHAHHAHAHAAHHA DAYYYYUMMMMMMMMMMMM LUANNNNNN <3 <3 <3

[EkkoGaming]

"Okay what's your name? Stacy, Lauren...?"

"...Rachel...?"

"Oh shit"

LOLOLOLOL

[azizajervis]

iLOVEYOU.



[TheCPdance]

shit. his ghettoness emerged

[mariolawpanda]

haha. funny. "Alright Mr. Diva, you take care" haha.

[pleezstopdancin2]

Okay Mr.Diva ;) That is my new pickup line...

[DameonEaton]

Worrrk!!

[lloveeyou74]

That poor girl...i feel bad for her

[LilLexieGotSwagger]

Luan's Reaction To $15O Was Priceless:)

[cherrydy]

LMFAO. =)) Nice. haha.

[veralina4848]

hahahahahaha omg niiiiiiiice job nice job. I'm totally gonna do this from now on with every company that tries to charge me for something stupid.

[kimmaty]

aww poor rachel.. lol

[imaddicted23]

Luan, you are the man.