We were sad to hear that your recent stay with us was not as you had hoped.
Unfortunately our neighbors are currently undergoing reconstruction, which can result in some noise disturbance to our guests. The hotel has steps in place to ensure all our guests have good nights sleep and we are sure if this had been brought to the attention of our staff, we could have moved your room to a quieter spot in the hotel.
Horrific noise! The hotel is next door to a constructrion site. 6am morrnings thanks to jackhammers and industrial noise all day. That wasn't in the brochure!
Sometimes thing happen which hotel managers cannot control asap.
AccommodationSydney 6 months ago
Thank you so much for your post!
We were sad to hear that your recent stay with us was not as you had hoped.
Unfortunately our neighbors are currently undergoing reconstruction, which can result in some noise disturbance to our guests. The hotel has steps in place to ensure all our guests have good nights sleep and we are sure if this had been brought to the attention of our staff, we could have moved your room to a quieter spot in the hotel.
EightHotelsAustralia 9 months ago
Horrific noise! The hotel is next door to a constructrion site. 6am morrnings thanks to jackhammers and industrial noise all day. That wasn't in the brochure!
lvdpc 9 months ago