Wow, I have to admit that's just f' up.. I'm a customer of that site and so far I haven't found anything unsatisfying from them except for the lack of control on my pre-ordered list unlike HLJ. They should have just tell you that the OOO iPhone in their dept are out of stock if that's actually the case and just give you the refund or better yet; promise you a secured reservation for the next restock. It feels like the first guy who replied to you eventually gave the mail to a douchebag staff.
AmiAmi is fine when nothing goes wrong. (Buy a couple of times from them). So far no item defects. They do make it sound like your fault only when errors occurs; which happen once to me. This shows that their customer service have a problem; when something is messed up and their play pointing the finger game. When it reach them; they act like innocent and look pityful to give you refund; and ask you not to order from you again. That will make me as pissed as you if that happen to me.
wow thats pretty messed up, sorry to hear about that man... not much of a big fan of ami ami either...you should make another video if they respond back to your email
I am too quite shocked to hear your email communication between you and them. and what I don't understand is why they didn't try to support you when you can not find the form from Canadian Post office side. They should have contacted their local post office to obtain the form instead and help you out. Or, they could have managed the situation much better with refunds, replacement, or store credit, or something else.
@MalWave I <3 HLJ.. I'll be getting my 2nd release JP Rodimus soon since they paid for me to ship back my release one (cost them $60 USD) that had the regular QC issues.
Due to the circumstances, I feel it is in both of our interest if we terminate our business interactions with each other. We recognize that my failure to send the parts that go with your sideburn may lead to some dissatisfaction, and we recommend you purchase at a local vendor so you can ensure that the parts are all present. Therefore we are terminating all interactions from this point on.
Wow... Dude.. I can't believe they'd treat a customer like that... I will not buy there..
crazy, I would expect that sort of response from a business maybe to grumpy irrational customers who were all caps raging but your correspondence was so police and professional. weird. Its so odd also how "polite" they were while telling you to fuck off. cold.
WOW! this is insane, almost all my japanese imports come from ami ami if i can get them off there, i've never heard of anything like this. This is some messed up shit. what the hell amiami
Rather extreme from thier end for sure mate, i've used them once and they were fine but that sucks. Will probably stick to HLJ too lol. Glad you got the refund anyways Stu, peace bro :)
I really don't understand the policy here. If I buy a TV from Wal-Mart but discover a crack on the screen when I get it home, they don't ban me from the fucking store when I try to return it :o
NP, That one hell of a way to tell someone to fuck off, that messed!! and im a user of AmiAmi, iv gotten alottttttt of items from them and this is the first! thats just messed up on there part!!!...Dude......DUDE!!!!!! idn lol
You win some and you lose some. That's really the only thing I can say. This is the first I've heard of AmiAmi doing this to a customer. I usually hear nothing but praise about them. well...there's a first for everything. Hell, doesn't Vangelous shop AmiAmi? I never hear him really saying anything bad about them. wow, man...sorry this happened to ya. Doesn't Amazon have Phone cases for iPhones? I have never shopped at AmiAmi, granted I live in the US and only shop at local net stores like BBTS.
Although AmiAmi has great prices, but when you need them, their support team isn't worth dealing with what so ever. Hence why I was blacklisted by them a while back.
I am sorry to hear what happened and I cant believe AmiAmi would respond such a way. I have done business with them in the past but this is the first time I hear this kind of response from them. I think its a lame way of them to not take any responsibility for whats happened. But no need to worry, there is always HLJ, HobbySearch, Mandarake and other good sites out there who have great customer service
@NemesisPredaking having dealt with CSToys many, many times, I can say that their customer service is generally excellent and I've yet to encounter any real problems with them. Their addition of tracking to all shipments is a huge plus.
@NemesisPredaking CSToys is cool but the downside is that if you want some of the hottest items (like the Fourze stuff and Gokaiger stuff) they sell out fast on their activation days. So if you are hunting for those types of items then the best bet is to wait out the storm and get them after a few weeks. HobbySearch has good service and they also have a point system that you can accumulate points to use to lower price on your next purchase.
@unitzero001 Yeah, I'm not really into buying Gokaiger stuff & Fourze (with I'm watching the show) , the suit design is ugly as hell to me. thanks for the info
Wow dude!....thats some crazy sh*t! tryin to be a nice guy that you are with the emails & they turn around & stab you in the back! wtf! lol..if there goin to be like that with ya..i wouldnt even bother but thats just me!
@JCLarsson As I said, I'm not trying to tell people not to shop with AmiAmi, but for such a highly recommend site to act this way. I feel others have a right to know & form their own opinion. Such is the beauty of the Internet now days.
@NemesisPredaking Yeah I know but their response was very unprofessional, You don't respond to customers with a problem like this with a form response and halting their account at the shop. This is not how you solve problems. Excuse my poor english btw.
What a load of crap! :| At least your getting your money back, which is something.. but godamn that's absolutely nuts! Literally can't believe it. What a total dick move by AmiAmi.
The stupid thing is, just like you pointed out.. it's not like you were raging about your dissatisfaction with the item.. you just pointed out that it was broken/damaged/faulty.. and what you should do next.. no demands, no agro.. nothing.
I've never shopped with them myself.. but I'll be hard pressed to now..
now that is fucked up. i work for japanese ppl and this kinda doesnt surprise me. any negative feedback they dont wanna hear it and want nothing of it. ive heard good things about amiami too but ya not happening now. that was such a huge step on their part fuck sorry to hear that man :( head to ur local jap or chinese mall for that phone case man
See, this's why I steer away from online shopping. I'm so sorry for this, and am pissed as well! How can a company, let alone a JAPANESE INTERNATIONAL COMPANY(!!!!!) be so god damn UNPROFESSIONAL?! If it were me, I'd do whatever I could to fix this problem. I mean, for the love of GOD!
They should have just given you a refund, let you keep the item but not throw you out of the site.
guyverrob 2 days ago
Wow, I have to admit that's just f' up.. I'm a customer of that site and so far I haven't found anything unsatisfying from them except for the lack of control on my pre-ordered list unlike HLJ. They should have just tell you that the OOO iPhone in their dept are out of stock if that's actually the case and just give you the refund or better yet; promise you a secured reservation for the next restock. It feels like the first guy who replied to you eventually gave the mail to a douchebag staff.
MEIDOco 5 months ago
AmiAmi is fine when nothing goes wrong. (Buy a couple of times from them). So far no item defects. They do make it sound like your fault only when errors occurs; which happen once to me. This shows that their customer service have a problem; when something is messed up and their play pointing the finger game. When it reach them; they act like innocent and look pityful to give you refund; and ask you not to order from you again. That will make me as pissed as you if that happen to me.
DiEndRider 5 months ago
wow thats pretty messed up, sorry to hear about that man... not much of a big fan of ami ami either...you should make another video if they respond back to your email
GearSekandou 5 months ago
@GearSekandou they did not, but I did get my full refund.
NemesisPredaking 5 months ago
Wow. That's fucked up, man. Despite the fact that you're being polite about the whole thing.
MarveIed 5 months ago
I think I might not deal with AmiAmi
movieman33843 5 months ago
Dude that's pretty fucked up.
jiidee 5 months ago
I am too quite shocked to hear your email communication between you and them. and what I don't understand is why they didn't try to support you when you can not find the form from Canadian Post office side. They should have contacted their local post office to obtain the form instead and help you out. Or, they could have managed the situation much better with refunds, replacement, or store credit, or something else.
Sorry for the situation,
S
cstoys 5 months ago
@cstoys I would have been very happy with a store credit, as the item is sold out pretty much everywhere.
Alas, they felt this was there best option to deal with it.
NemesisPredaking 5 months ago
HLJ is sounding a lot more appealing right now...
MalWave 5 months ago
@MalWave I <3 HLJ.. I'll be getting my 2nd release JP Rodimus soon since they paid for me to ship back my release one (cost them $60 USD) that had the regular QC issues.
T2rx6 5 months ago
Dear Mr. NP:
Due to the circumstances, I feel it is in both of our interest if we terminate our business interactions with each other. We recognize that my failure to send the parts that go with your sideburn may lead to some dissatisfaction, and we recommend you purchase at a local vendor so you can ensure that the parts are all present. Therefore we are terminating all interactions from this point on.
Wow... Dude.. I can't believe they'd treat a customer like that... I will not buy there..
T2rx6 5 months ago
@T2rx6 LOL, too funny, bro.
NemesisPredaking 5 months ago
@NemesisPredaking DAMNIT DUDE.. STOP WITH THE HOSTILITY!
T2rx6 5 months ago
@T2rx6 NERD RAGE!!!
NemesisPredaking 5 months ago
crazy, I would expect that sort of response from a business maybe to grumpy irrational customers who were all caps raging but your correspondence was so police and professional. weird. Its so odd also how "polite" they were while telling you to fuck off. cold.
really puts one off using them as a service.
damnyouhussies 5 months ago
WOW! this is insane, almost all my japanese imports come from ami ami if i can get them off there, i've never heard of anything like this. This is some messed up shit. what the hell amiami
daiatlas2010 5 months ago
Rather extreme from thier end for sure mate, i've used them once and they were fine but that sucks. Will probably stick to HLJ too lol. Glad you got the refund anyways Stu, peace bro :)
exillionXLR 5 months ago
I really don't understand the policy here. If I buy a TV from Wal-Mart but discover a crack on the screen when I get it home, they don't ban me from the fucking store when I try to return it :o
kinglaffo 5 months ago
@kinglaffo yeah, that's pretty much it. I don't understand it either.
NemesisPredaking 5 months ago
What....The.....FISH!!!
NP, That one hell of a way to tell someone to fuck off, that messed!! and im a user of AmiAmi, iv gotten alottttttt of items from them and this is the first! thats just messed up on there part!!!...Dude......DUDE!!!!!! idn lol
TerrorconKing 5 months ago
@TerrorconKing I know, eh. Alot of people are very surprised by AmiAmi's actions on this matter
NemesisPredaking 5 months ago
lol, yeah that's the nicest "fuck off" I've ever heard X)
Dre2Dee2 5 months ago
@Dre2Dee2 Nicest why I've ever been told.
NemesisPredaking 5 months ago
send this video to them, then tell them its on youtube.
bad publicity never goes done well.
HATEFILES 5 months ago
@HATEFILES I thought about it, but really I'm not that pissed about the whole things
Like I said more or a FYI for others.
NemesisPredaking 5 months ago
You win some and you lose some. That's really the only thing I can say. This is the first I've heard of AmiAmi doing this to a customer. I usually hear nothing but praise about them. well...there's a first for everything. Hell, doesn't Vangelous shop AmiAmi? I never hear him really saying anything bad about them. wow, man...sorry this happened to ya. Doesn't Amazon have Phone cases for iPhones? I have never shopped at AmiAmi, granted I live in the US and only shop at local net stores like BBTS.
gauge0001 5 months ago
@gauge0001 I ended up buying a case at my local Best Buy. So I'm not really bothered by it as long as I get my money back from AmiAmi.
NemesisPredaking 5 months ago
Oh man. Like others have said, I've gotten several things via AmiAmi and never had any issues like this with them. That sucks.
peaugh 5 months ago
@peaugh More of my money for others that sells Bugmens. lol
NemesisPredaking 5 months ago
Although AmiAmi has great prices, but when you need them, their support team isn't worth dealing with what so ever. Hence why I was blacklisted by them a while back.
RiderStrike152 5 months ago
@RiderStrike152 it was great til that last email. Ah well live & learn. they are not the only game in town.
NemesisPredaking 5 months ago
I am sorry to hear what happened and I cant believe AmiAmi would respond such a way. I have done business with them in the past but this is the first time I hear this kind of response from them. I think its a lame way of them to not take any responsibility for whats happened. But no need to worry, there is always HLJ, HobbySearch, Mandarake and other good sites out there who have great customer service
unitzero001 5 months ago
@unitzero001 I have yet to use anyone else other then HLJ (and now AmiAmi). I'm strongly thinking of trying out CSToys.
NemesisPredaking 5 months ago
@NemesisPredaking having dealt with CSToys many, many times, I can say that their customer service is generally excellent and I've yet to encounter any real problems with them. Their addition of tracking to all shipments is a huge plus.
FirestreakRodimusPr 5 months ago
@NemesisPredaking CSToys is cool but the downside is that if you want some of the hottest items (like the Fourze stuff and Gokaiger stuff) they sell out fast on their activation days. So if you are hunting for those types of items then the best bet is to wait out the storm and get them after a few weeks. HobbySearch has good service and they also have a point system that you can accumulate points to use to lower price on your next purchase.
unitzero001 5 months ago
@unitzero001 Yeah, I'm not really into buying Gokaiger stuff & Fourze (with I'm watching the show) , the suit design is ugly as hell to me. thanks for the info
NemesisPredaking 5 months ago
Dude that sucks bro :( They should refund you.
Vdecepticon 5 months ago
Wow dude!....thats some crazy sh*t! tryin to be a nice guy that you are with the emails & they turn around & stab you in the back! wtf! lol..if there goin to be like that with ya..i wouldnt even bother but thats just me!
MightMouse74 5 months ago
Sounds way to much like a default letter imho that last mail. Sad to hear that it ended up like that.
Eucep 5 months ago
Haha and I was thinking of buying stuff from AmiAmi, not now!
JCLarsson 5 months ago
@JCLarsson As I said, I'm not trying to tell people not to shop with AmiAmi, but for such a highly recommend site to act this way. I feel others have a right to know & form their own opinion. Such is the beauty of the Internet now days.
NemesisPredaking 5 months ago
@NemesisPredaking Yeah I know but their response was very unprofessional, You don't respond to customers with a problem like this with a form response and halting their account at the shop. This is not how you solve problems. Excuse my poor english btw.
JCLarsson 5 months ago
What a load of crap! :| At least your getting your money back, which is something.. but godamn that's absolutely nuts! Literally can't believe it. What a total dick move by AmiAmi.
The stupid thing is, just like you pointed out.. it's not like you were raging about your dissatisfaction with the item.. you just pointed out that it was broken/damaged/faulty.. and what you should do next.. no demands, no agro.. nothing.
I've never shopped with them myself.. but I'll be hard pressed to now..
zerokaiser85 5 months ago
@zerokaiser85 Yeah I know, it really is fucked up. I'm still dumbfounded by it.
NemesisPredaking 5 months ago
damn dude....that is messed up!!....seriously.....WTF?
sucks about the case being broken.....but your "nerd rage" made me LOL.
mustbeanadult 5 months ago
@mustbeanadult You mean that's not how nerd rage looks?
NemesisPredaking 5 months ago
@NemesisPredaking I think it looks a little worse than that.....but your version just made me laugh....lol
mustbeanadult 5 months ago
now that is fucked up. i work for japanese ppl and this kinda doesnt surprise me. any negative feedback they dont wanna hear it and want nothing of it. ive heard good things about amiami too but ya not happening now. that was such a huge step on their part fuck sorry to hear that man :( head to ur local jap or chinese mall for that phone case man
Questlyfe 5 months ago
They sent you a form letter. There was nothing in the reply that was speciffic to your situation. Sorry to hear it.
pogue11oo 5 months ago
@pogue11oo See now that's even worse, IMO. Customers with issues should never be dealt with via a form letter.
The whole thing is just silly & way over blown on their part.
NemesisPredaking 5 months ago
See, this's why I steer away from online shopping. I'm so sorry for this, and am pissed as well! How can a company, let alone a JAPANESE INTERNATIONAL COMPANY(!!!!!) be so god damn UNPROFESSIONAL?! If it were me, I'd do whatever I could to fix this problem. I mean, for the love of GOD!
vistar411 5 months ago
@vistar411 Like I said, I'm not pissed. I just think it's a lil ridiculous for such a knee-jerk reaction.
NemesisPredaking 5 months ago
@NemesisPredaking I concur. I have no clue how they still have business.
vistar411 5 months ago