As a walmart customer and employee this does piss me the fuck off. I go for lunch and wanna go in the fast lane and some idiot has a buggy full of shit, i'm like WTF. What's worse is that at the one I work at the employees of these lanes are told, by management, that are NOT allowed to tell someone they can't check em out, no matter how many items they have. If they do they can be wrote up--that's the kinda BS walmart does.
thts one of the biggest things ive noticed about walmart. the line tht appears to be the shortest also manages to be the longest line! hell if i have 20 items or less, ill go ahead and goto the regular line and be checked out and headed for the door and as im walking out and looking at the 20 item or less line, the same person tht was in line would still be there waiting to be checked out!
Trust me, the associates are even more aggravated that you are: Cause not only are they FORCED to take that customer, but also all of the others that are already pissed off behind them. As all the other associates on here have said, it is per management (and maybe policy as well, but I would have to look that up first to be certain). One poor kid at my store turned down someone with a full carriage one day and was FIRED the next for doing so.
You call it "bitching" I call it Ranting and in either case...I can do what I please on MY channel so please beat it and miss me with the stereotypical bull ish'! Oh yeah...thanks for watching!
I am a cashier at Walmart and I can tell you it pisses us off too when people do this! We WISH there WERE monitors for such things. But company policy is we HAVE to take them in the lines regardless of how many items they have. Its corporates fault, not the cashier. Its a particular pet peeve of mine and a lot of the customers do this BECAUSE they KNOW we can't turn them away. So please don't blame the cashier. We have to follow policy. Instead PLEASE call 1800walmart , Tell them. Friends too.
@raffi19791 3. "But you got nobody" (Sure, If I have nobody, then I will get a small order from one of the other cashes, and you can go to another lineup.)
4. "Somebody sent me here" (uhhh, yeah, somebody sent you here, ANOTHER CUSTOMER! Who is NOT a "manager!")
5. "I only got (x amount of items) items. Can I still come in?" (It depends on how many items you have. Enter at your own risk.)
@raffi19791 6. "We're 2 clients/I have 2 orders". (how about if the TOTAL of the 2 orders is less than the limit instead?) Once, 2 clients came to my cash,they had about 4 orders. The problem was that his wife had about 20 packages of meat, and the following clients almost started a brawl because of that.
hold up - this is coming from someone who been at walmart working as a cashier : just from your story you said that 'josh' said that the reason he took the lady with a shitload of stufff was cuz of his manager. i already know that's true and he's not just saying that just to say that cuz managers HATE when employees complain and employees HATE when customers complain...so i'm like 100% sure he was doing his job. shit, i wouldn't even be surprised if he hated the lady just as much as you did!
I feel bad for the kid you went off on. I've worked in customer service at a grocery store, and trust me, people can be SO rude. He's probably used to people just walking all over him because 1. he's a kid and 2. he's working at Walmart in customer service that he doesn't even bother anymore.
But let me tell you, there is nothing more satisfying than having someone act incredibly rude to you for no reason, keeping your cool, smiling and saying "Have a nice day" and seeing their attitude change.
will complain if you try and make them move we are not allowed to just kick people out of the line and its easier to deal with someone who is just a little tiffed about having to wait a few extra minutes if your gonna take it out on some one take it out on the person in front of you
dont get mad at the walmart employee its not their fault if the asshole in line wants to get in the 20 items or less line when they clearly have more than that i worked at foodlion for over a year and i worked express many a time and i can tell you that people dont take to kindly when you tell them they have to go to another line half the time they sneak in there b4 you can say something and they
I saw something nasty at Walmart and the first thing that poped in my head.
Remember you talked about the girl with the torn underwear.
I was looking for a summer dress, when I pulled out a dress. On the back side it was stained (let's just say the last person who tried it on, was on their on time of month). They put the ddress back on the rack. That was nasty.
The worker told me, if I didn't like it, just don't buy from the store.
@kokofemme Yes, it was nasteee. It was a huge wet stain on the back, and the other dress next to it got it too. That was just so gross. I told my son, I will never buy clothes from Wal mart unless in it a package.
Customer service there, is just the worst. Let us avoid the store like the plague, shall we.
I never liked self checking out line. I'm just use to going up to the regular lines with a cashier there so that i know i'm getting the exact change back. It really doesnt make sense to go the self check out line if you do have alot of stuff but at the same time i would of just found a different line if the person was taking to long.
LoL yer jus like my mom.. but she dont make videos.. we had to go ask for the burger king manager.. because i accidently told my mom that my fries wernt very fresh.... its funny to watch her do these things!!! and then she complains wen ppl at her store do stuff like that....
i hear u on that girl. Sometimes customer service seems like a foreign concept to people. btw, your hair looks beautiful and i LOVE those earrings...where can i get them?
Hey gurl! Chile customer service is few and far between doing these times, lol. Thank you so much and the earrings I got from Ashley Stewart a while ago (greater than a year ago). Thanks for watching!
I work for walmart and totally understand.. my walmart tells us to take anyone through that line! I would be pissed too! If we turn away any customer we can get in big trouble..ya the rules of walmart need to be rewrittin
I hear you my problem is at self checkout at my local grocery. Were people cut in line. I hate that. Now walmart customer service is so bad I had been on a walmart for 2 years. I just went last week and remembered why I didn't like it. The other problem I have I hate when people are fighting with each other in the isles or screaming at their kids.
Thank You. On the 20 items or less issue. I swore I've seen people with two carts go through there before. And if the monitors tell them no, the customer has to raise absolute hell. And make themselves look like a complete moron. I now like to do all my shopping at Meijer. I can get out of there in only a fraction of the time.
if you want to be treated in a particularly human manner don't work in customer sevice, period. You can have multiple degrees from prestigious universities and people will still look down on you because you work in customer service
Dollar general is the same way only one register open, i had ONE ITEM and the guy in front of me had a cart full of ish.. now you would think out of common courtesy he would let me in front of him but NOOOOOOOOOOO!!! the putz made me wait
i used to work in customer service and that foolishness would not have happened in my store! mmmhmmm baby girl would got her ass outta the express and came to the regular check out! *snap snap!*
I had a fit one day as well and the 20 items or less lady explained that they are not allowed to turn you away if you have 193 items.
~also.self check out....lol that is a joke. a lady was in the self check out with 3 baskets..she had one and her two children had one..26 check out lines 4 open....UHHHH DID I MISS SOMETHING???????
~people are getting more inconsiderate by the second
Many moons ago i had a part time cashier/check out job and sometimes i was on the express till. I saw it with my own eyes (always women) they would look up at the sign sayin 10 items or then when they think i wasnt looking load up the belt supa fast with 2 handbasket of stuff. i would switch off the belt when they were done and make them remove every last item refering them to the sign and line of angry customers. Never failed, just doing my job. My badge said 'here to help' :p lol. Great vid
This bugs me too, but if this is such a big deal in your life, that it mattres enough to vlog for 4 and 1/2 minutes about it, you should get more going on in your life.
Yes..Yes...Yes....I am very big on Customer Service and it is amazing how many people work in the area of service and don't know the firstthing about it!
I am the same way, im big on customer service and i do complain verbally and/or with written communication..please believe i do get results. lol My friends always say OMG here we go again lol but shit, i expect proper service especially if its posted (20 items or less) . someone wouldve had to get behind a register and ring me up
If youre going to rant, why not be beautiful at the same time! You look great girl...but thats why I started shopping at Target: if there are more than 3 people, a new line is opened. Wal-Mart sucks
shaquena &em.. lol. & yes they are just scared. the Wally's around me- don't THINK that's going to happen, lol if the monitors don't tackle you out the line first, consider your self stupid for THINKING about having 21 items in the 20 items or less. lol. but before this eagle eye was implemented, all the people that they could get away with 45 small items ..
Girl, that ALWAYS happens!!!!!!!!!! I get so frustrated when people bring their happy tails over to the express lane when they have a buggy full of groceries! I'm like, can you not read the doggone sign?!?!?
Honey, I try not to go in WallyWorld for a number of reasons and yes their customer service sucks. i have worked for walmart and sometimes the checkers are scared to say something and with good reason. you enter at your own risk at walmart and from my experience that is at most walmarts. sometimes i have to go in there for certain things but i try to find an alternative at all cost.
I find that the express lane is a lot slower usually... at the local supermarket here they put this guy there to work that lane and he is so slow and i believe he might be mentally challenged as well. I wait in the longer lines because this dude is too slow-- and no one has more than 10 items!! lol
I know how you feel. I dodge walmart like an ugly man with b.o. but when I absolutely have to go in and something like this happens I try to say a prayer before I hit somebody in the back of the head with the pack of pork chops I was just gonna 'run in and get'.
i feel you on this. all i wanted was a pint of ben & jerry's the other day. guess it was a sign that i didn't NEED to be eating that! lol. anywho, i hope you feel better after venting. and your hair is gorgeous! so that's a positive in this situation. :-)
OMG I came from walmart today...UGH! All I wanted was an effen table cloth. I was thinking let me get my fall decor together now cause if I wait all the cute stuff will be GONE! So I take my table cloth to self-check out and sure-nuff someone was there taking ALL day to scan a bottle up asprin. I'm saying if your old and hard of hearing and seeing and clearly NOT in a hurry let somebody ring up and spare us who have things to do the wait. RANT OVER I feel lighter already.aaahhhh!
Unfortunately.... This happens ALL THE TIME. Trust me, I feel your pain. I am a cashier at my local Walmart and we have all been told by the managers that we are not allowed to turn customers away from the 20 Items or Less registers... which I think is absolutely ridiculous. You're exactly right, we should be restrictive about a cart full of items. Kudos to you! Please keep asking people to complain to store managers about this!!!! I want this policy to change!
Koko, don't go to Walmart unless it is before 9 in the morning or 10 at night because it's never going to change no matter how much we complain. Wal-mart knows with its low prices most of us will continue to shop there no matter what. Therefore, it only gets worse in there. I could no longer risk my health and blood pressure going to Walmart, so now I go before 9 in the morning and have such a PLEASANT almost high on something experience. LOL
Girl you are a trip! You don't want to come where I live I swear they have the worst customer service ever. They don't say "hi how are you doing" or when you say hi to them first they act like they don't here you. I'm just like if you hate your job that much QUIT!!! I here you I HATE bad customer service it drives me crazy.
loving your rant cuz it's so true, no point if you r not going to monitor the line and grow a pair and speak up when peeps r in the wrong line, so not fair to those following the rules
I hear you. Just be thankful that the situation didn't end up like the Heather Ellis case. Fight for her and keep her in your prayers. We are at war people... Wake up...
That drives me crazy too. I used to have a part-time gig @ Kroger as a cashier and sometimes I would work the "limit items" line and it was usually during rush hour...people that had over the limit would always try to sneak into my line to ring out. I had no problem letting them know they are over the line limit...and they would look up at the sign as if they didn't know they had too much for that line....LOL
walmart has a YT channel. i forwarded this video. lol. attach it to one of their videos and we mite be able to get this fixed faster than you think lol
girl i feel ya! My husband always says that I complain to much but I feel that if ppl can get away with it then whats the point of the policy! you go girl I would have done the same thing!!!
You are right koko I hate this also about Walmart especially when they get in the 20 items or less with WIC and have all the wrong things for their WIC!!!!!! Walmart customer service sucks!
Girl, WalMart does seem to have the WORST customer service EVER!!! My husband and I were there one evening picking up a few items. With him deciding he wanted to pick up some extra things 'just in case', we were slightly over 20 items. So I--being the cautious, play by the rules person that I am-- tell him to just go to the regular check-out counter (we probably had like 26 items in the cart). He says 'no' and proceeds to the 20 item or less aisle.
So needless to say, he's talking to my niece's grandmother (who is a WalMart employee) and I'm putting items on the counter when she speaks up and tells the cashier, 'He has more than 20 items...I wouldn't ring him up if I were you.' !!! I was floored! So then tell me why the young girl at the counter starts throwing my things in the bag like she lost her mind?!? So I gathered my senses and calmly warned her that if she threw another item in the bag that I was going to have her job.
Understanding that she was frustrated, I didn't snap on her. But she speaks up and tells me that if she wasn't in a good mood she would have made us go to another aisle because her shift was almost over! The nerve! I work with the public on a daily basis and generally speaking, you have to set your attitude and personal affect aside when dealing with other people. They pick up on nastiness and carelessness in a heartbeat and your attitude then becomes theirs. You are such a dear, BTW!!!
LMAO!!!! I can completely understand your frustrations honey, but I work at a Walmart and I used to be a cashier and we couldn't tell the customers that they cant come thru the line unless it a big buggy full of stuff. And even some times, if it's really busy the managers will send those people with big buggies to the express lanes. Yeah it is the mgt. And trust when I tell you honey, that we the cashiers be just as pissed off when those buggies come thru!!!! The self-checkouts are way quicker!!
I despise Walmart. Yes the lady was wrong..very wrong but if Walmart would have enough registers open then selfish, inconsiderate consumers would not have to show their ass being in an express isle and piss people off. Walmart opens a store and the first month every isle is open...then a year later you might find 3, one being the 20 items or less. Alot of people do not give a shit if they inconvenience someone else and Walmart does not care either. I feel your pain.
Shaquana n 'nem. lol I feel u tho. U will even catch me counting the stuff in my cart if I can't tell how many I have just by glancing. Some may think thats over the top but I be pissed when other ppl blatently don't adhere to the rules, so I practice what I preach.
You tickle me! I hear you, though. Ppl REALLY get on my nerves. It seems ppl everywhere, in every capacity have no damn manners, common sense, or courtesy.
Wal-Mart seems to be notorious for long ass lines/lack of open lanes. And don't let it be 12 a.m. (at the Super Centers) when they have to switch everything over. Wal-Mart is the debil. I wanna kick myself every time I shop there.
Koko, you did NOT tattle tell!?!?! LMAO raising my fist and pumpin it hard!!!! You ain't neva experienced hell at Walmart till you try one in Philly. I hear you girl...loud and clear. I LOVE your rants!!!!
OMG i could FEEL ur irritation! and i have to say, it was funny. but i can definitely understand and GURL u said it...when necessary, u gotta complain! me and the BBB are tight, shoo' cause a sistah will file a complaint in a HEARTBEAT!!!! lol.
I feel you kokofemme....yes indeed I do and you did the right thing for sho!!! I worked at wal-mart in high school and the policy there is the customer is always... I mean always right---unfortunately it is wack as all get out--cause customers can be wrong, just like the heffa in front of you today---just crazy.
SWITCHIN' SUBJECTS: YOUR LOCS ARE FANTABULOUS GIRL... ;-)
ohhh geezzzz.... i freakin hate walmart.... i worked there for about a year.... they dont give a shit about no one!!!!! wut would sam walton say if he were alive!!!
Gurl i work at Wal-Mart and they aint suppose to say anything to those folks. At Wal-Mart the customer is always right and the cashiers are supppose to deal with it. If u was to tell the manager they aint gone do nothing!
hey koko: walmart is NOT my favorite store, although for a few things i will shop there. i manage a retail store, and i have to tell you, customer service seems to be in name only at the various walmarts i have ever been in. sale associates starting at you like they don't want to help or answer a question, they won't acknowledge you and act put out if you so much as look like you're going to ask them a question.
Girl, I feel you on that! Speaking of "customer service"...you ever had to return/exchange something at that damn place??? After getting patted down at da door, you gotta stand in line for 50 min b/c they have 3-4 registers w/ ONE CS employee doing returns. I damn near have to pack a lunch to make a return. Unfortunately, I will con't to go tho, b/c I'm a sucka for the prices. LOL
Now see what you done did JOSH and lady with all the "STUFF"? You have worked my girl's reserved nerve!! You are so mad...I see the smoke coming out of your ears. Calm down boo...RELAX, RELATE, RELEASE...aannnnndddd SCENE!
Yesssssssssssssss!!! You betta preach!!! Thats why I HATE going in wal-mart, I absolutely refuse unless I have no other choice, and then I'll only go at like 12am when its a lot less crowded! I hate Wally World, at the same time, they're rather convenient at times.LOL
LOL KOKO!!!! I feel you so badly. I was at a walmart over my way, and it was the all Spanish version, and this lady cut in front of me knowing I was standing thre, and I went ballistic on her ass. And her husband just stood there. Walmart is the biggest soap opera ever made!!! LOLOL
Thats right i am right behind u and girl, I wouldve spoke up too because I am also outspoken, i had an instance like that at the commissary a few weeks ago myself but i walked up to the lady before she started scanning her 100 items in the 20 item section and said "can i go ahead of u before u ring up all that stuff" and she said yes, i shouldve told the monitor like u did girl....i feelz u completely!
omg i feel you it's always at wal-mart....happened the other day all i had was a cd and a redbull..waiting for someone to scan 30 items..shame....Gurl your hair looks beautiful
Oh heck naw! That Wal-Mart shouldn't allow that! I am mad that our Wal-Mart took away the self checkout!!! If I worked there and a cust have over 20 items or "looks" like it, I will politely tell them to go to another lane! That is just me!!!
hey girl.. i have the same question why walmart wanna mess w/you .. thats retarded!! anyways girl.. you had my joy.. it just not funny to watch you mad about this.. yet this is good video.. reality check sometimes good days and some times bad days.. oh well in your case .. good day it is.. miss you girl..
I feel the same way about customer service. I will count my items to make sure I don't have more than 20. I need to take you to Wal-Mart with me! LOL@scured. Love it! I have seen the cashiers out here tell them they are in the wrong line though.
Shaquannah LOL
WumWip 1 week ago
i totally agreee with you 200%
andbran1987 1 month ago
I used to work at Walmart and the majority of managers BS too much.
DaAnalogDogg86 2 months ago
As a walmart customer and employee this does piss me the fuck off. I go for lunch and wanna go in the fast lane and some idiot has a buggy full of shit, i'm like WTF. What's worse is that at the one I work at the employees of these lanes are told, by management, that are NOT allowed to tell someone they can't check em out, no matter how many items they have. If they do they can be wrote up--that's the kinda BS walmart does.
Dixiebitch1 3 months ago
lol "josh" too funny! i hear ya on that one
MsKsolo1 3 months ago
I love your rants sista...kep up the good work
drewpdrew2004 4 months ago
thts one of the biggest things ive noticed about walmart. the line tht appears to be the shortest also manages to be the longest line! hell if i have 20 items or less, ill go ahead and goto the regular line and be checked out and headed for the door and as im walking out and looking at the 20 item or less line, the same person tht was in line would still be there waiting to be checked out!
turtlethug225 6 months ago
I hate that too
gtdodgeviper 6 months ago
I had a DVD and a bag of M&Ms and right behind an old man with around fifty things in his cart in the 12 or less lane....
aerosmithofficial3 6 months ago
Trust me, the associates are even more aggravated that you are: Cause not only are they FORCED to take that customer, but also all of the others that are already pissed off behind them. As all the other associates on here have said, it is per management (and maybe policy as well, but I would have to look that up first to be certain). One poor kid at my store turned down someone with a full carriage one day and was FIRED the next for doing so.
ldtalbo 6 months ago 2
LOVE IT!
misskenjr 7 months ago
i really dont see why you are bitching so much i mean sure i would be mad but you dont have to go all black woman on them!
TheConceptDude 7 months ago
@TheConceptDude
You call it "bitching" I call it Ranting and in either case...I can do what I please on MY channel so please beat it and miss me with the stereotypical bull ish'! Oh yeah...thanks for watching!
kokofemme 7 months ago
THAT'S WHY I LIKE TARGET!
azabache1999 8 months ago
&&&&&&&&&&
cutiedancer14 9 months ago
I am a cashier at Walmart and I can tell you it pisses us off too when people do this! We WISH there WERE monitors for such things. But company policy is we HAVE to take them in the lines regardless of how many items they have. Its corporates fault, not the cashier. Its a particular pet peeve of mine and a lot of the customers do this BECAUSE they KNOW we can't turn them away. So please don't blame the cashier. We have to follow policy. Instead PLEASE call 1800walmart , Tell them. Friends too.
McGregorGirl 9 months ago 2
@McGregorGirl Your so right i work at walmart 2
chathamshawn 8 months ago
better advice dont buy from cheap chinese LOL
halk713 9 months ago
O.O
WTF
I had a dream 4 days ago that i was watching a video of you ranting about walmart.... before i even knew about your vids.. lol
good vids though btw. i have this problem all the time
Richardonthewater 10 months ago
You could have not said it any better A++++++++
wentw1tj 10 months ago
You look absolutely amazing!!
tcheek1000 10 months ago
You're not the only person who submitted a video about this problem, there's another one that submitted a similar complaint like this too.
It does not just happen with just Walmart, grocery stores also do this too.
I get tons of excuses (because i'm a cashier) such as:
1. "I didn't see" (oh yeah, you saw all right, you're just too stupid to admit it)
2. Some customers will buy 2 or 3 of the SAME ITEM, and then tell us it's "One". (Seriously, guys, Do you have to re-watch "Sesame Street"?)
raffi19791 11 months ago
@raffi19791 3. "But you got nobody" (Sure, If I have nobody, then I will get a small order from one of the other cashes, and you can go to another lineup.)
4. "Somebody sent me here" (uhhh, yeah, somebody sent you here, ANOTHER CUSTOMER! Who is NOT a "manager!")
5. "I only got (x amount of items) items. Can I still come in?" (It depends on how many items you have. Enter at your own risk.)
raffi19791 11 months ago
@raffi19791 6. "We're 2 clients/I have 2 orders". (how about if the TOTAL of the 2 orders is less than the limit instead?) Once, 2 clients came to my cash,they had about 4 orders. The problem was that his wife had about 20 packages of meat, and the following clients almost started a brawl because of that.
raffi19791 11 months ago
i've watched like two of your videos and i already LOVE them!! haha!
angiestarrk123 11 months ago
hold up - this is coming from someone who been at walmart working as a cashier : just from your story you said that 'josh' said that the reason he took the lady with a shitload of stufff was cuz of his manager. i already know that's true and he's not just saying that just to say that cuz managers HATE when employees complain and employees HATE when customers complain...so i'm like 100% sure he was doing his job. shit, i wouldn't even be surprised if he hated the lady just as much as you did!
felixpartz 11 months ago
This has been flagged as spam show
You are awesome!
gaufill 1 year ago
You are awesome
gaufill 1 year ago
I feel bad for the kid you went off on. I've worked in customer service at a grocery store, and trust me, people can be SO rude. He's probably used to people just walking all over him because 1. he's a kid and 2. he's working at Walmart in customer service that he doesn't even bother anymore.
But let me tell you, there is nothing more satisfying than having someone act incredibly rude to you for no reason, keeping your cool, smiling and saying "Have a nice day" and seeing their attitude change.
TaylorPokrop 1 year ago
My mom does that because she categorizes items like if she gets bags of fruit she counts it all as one.
alonzo9772 1 year ago
Lol you sound just like my friends father. And I agree when I see somthin that is that shouldent be happening i say something about it
skatindayanite 1 year ago
Damn if u want to have a headache look at this video i have never heard someone bitch so much in my life
yadirab08 1 year ago
@yadirab08
Hahah hence the title genius....RANT! Thanks for watching *snickers*
o_0
kokofemme 1 year ago
Walmart always screws up somewhere . Wjust like their low prices that it.
bluetech7753 1 year ago
will complain if you try and make them move we are not allowed to just kick people out of the line and its easier to deal with someone who is just a little tiffed about having to wait a few extra minutes if your gonna take it out on some one take it out on the person in front of you
toocuteness225 1 year ago
dont get mad at the walmart employee its not their fault if the asshole in line wants to get in the 20 items or less line when they clearly have more than that i worked at foodlion for over a year and i worked express many a time and i can tell you that people dont take to kindly when you tell them they have to go to another line half the time they sneak in there b4 you can say something and they
toocuteness225 1 year ago
You have such an overblown sense of entitlement... what a sad person you must be.
pbrg19 1 year ago
i hate walmart too i get almost ran over its bull
littlegrimmie1 1 year ago
I saw something nasty at Walmart and the first thing that poped in my head.
Remember you talked about the girl with the torn underwear.
I was looking for a summer dress, when I pulled out a dress. On the back side it was stained (let's just say the last person who tried it on, was on their on time of month). They put the ddress back on the rack. That was nasty.
The worker told me, if I didn't like it, just don't buy from the store.
the workers there are terrible.
sandra666 1 year ago
@sandra666
Ewww r u serious? NOw that was just flat out nasteeee!! I'm telling you gurl, customer service has gone astray!
=)
kokofemme 1 year ago
@kokofemme Yes, it was nasteee. It was a huge wet stain on the back, and the other dress next to it got it too. That was just so gross. I told my son, I will never buy clothes from Wal mart unless in it a package.
Customer service there, is just the worst. Let us avoid the store like the plague, shall we.
sandra666 1 year ago
@sandra666
....yes we shall!! *smiles*
kokofemme 1 year ago
I never liked self checking out line. I'm just use to going up to the regular lines with a cashier there so that i know i'm getting the exact change back. It really doesnt make sense to go the self check out line if you do have alot of stuff but at the same time i would of just found a different line if the person was taking to long.
hapibth0pel3ss 1 year ago
"This heifer..." AHAHHAHA ohmygoodness, I was dying.
"Stop it! THAT'S STUPED!"
I subscribed. Hahahahhaa.
TiltingAndFalling 1 year ago
I work at Walmart so I completely understand your problem BUT THE PROBLEM IS THAT WE CAN'T SAY KNOW!!!!!!!!
Celelanthir 1 year ago
LoL yer jus like my mom.. but she dont make videos.. we had to go ask for the burger king manager.. because i accidently told my mom that my fries wernt very fresh.... its funny to watch her do these things!!! and then she complains wen ppl at her store do stuff like that....
Kay2RatFaNatik 1 year ago
i hear u on that girl. Sometimes customer service seems like a foreign concept to people. btw, your hair looks beautiful and i LOVE those earrings...where can i get them?
locsweetness 1 year ago
@locsweetness
Hey gurl! Chile customer service is few and far between doing these times, lol. Thank you so much and the earrings I got from Ashley Stewart a while ago (greater than a year ago). Thanks for watching!
=)
kokofemme 1 year ago
I work for walmart and totally understand.. my walmart tells us to take anyone through that line! I would be pissed too! If we turn away any customer we can get in big trouble..ya the rules of walmart need to be rewrittin
kaylawins 1 year ago
I hear you my problem is at self checkout at my local grocery. Were people cut in line. I hate that. Now walmart customer service is so bad I had been on a walmart for 2 years. I just went last week and remembered why I didn't like it. The other problem I have I hate when people are fighting with each other in the isles or screaming at their kids.
sandra666 1 year ago
Thank You. On the 20 items or less issue. I swore I've seen people with two carts go through there before. And if the monitors tell them no, the customer has to raise absolute hell. And make themselves look like a complete moron. I now like to do all my shopping at Meijer. I can get out of there in only a fraction of the time.
smellsofdeath 1 year ago
she has a rant against walmart, but she wont against this. type the letter q bewtween you and tube and then press the go or enter bar.
lalasong140 1 year ago
Tell em why you mad! I too hate Walmart. "Josh." Classic!
whoissugar 2 years ago 6
if you want to be treated in a particularly human manner don't work in customer sevice, period. You can have multiple degrees from prestigious universities and people will still look down on you because you work in customer service
V3N0M1300 2 years ago 5
Your hair is BEAUTIFUL! Talk about off the chain!^_^ BEAUTIFUL!
jujajun99 2 years ago
Isn't it normally 10 items or less
Tomcaatt 2 years ago
shaquana and dem tho, hahahahaha
dealiyah 2 years ago 2
Dollar general is the same way only one register open, i had ONE ITEM and the guy in front of me had a cart full of ish.. now you would think out of common courtesy he would let me in front of him but NOOOOOOOOOOO!!! the putz made me wait
tarrded 2 years ago
lol i love it!
jlocausey 2 years ago
i used to work in customer service and that foolishness would not have happened in my store! mmmhmmm baby girl would got her ass outta the express and came to the regular check out! *snap snap!*
xEENiEMEENiEMiNiEMOx 2 years ago
I had a fit one day as well and the 20 items or less lady explained that they are not allowed to turn you away if you have 193 items.
~also.self check out....lol that is a joke. a lady was in the self check out with 3 baskets..she had one and her two children had one..26 check out lines 4 open....UHHHH DID I MISS SOMETHING???????
~people are getting more inconsiderate by the second
aterrainye 2 years ago
Many moons ago i had a part time cashier/check out job and sometimes i was on the express till. I saw it with my own eyes (always women) they would look up at the sign sayin 10 items or then when they think i wasnt looking load up the belt supa fast with 2 handbasket of stuff. i would switch off the belt when they were done and make them remove every last item refering them to the sign and line of angry customers. Never failed, just doing my job. My badge said 'here to help' :p lol. Great vid
DollyMat 2 years ago
ROFL
Starrzine 2 years ago
lmao i love this video!
TWOHEARTZ4 2 years ago
This bugs me too, but if this is such a big deal in your life, that it mattres enough to vlog for 4 and 1/2 minutes about it, you should get more going on in your life.
meganvunger22 2 years ago
A-to tha motha frickin-MEN!!!
Shalom & Blessings!
sukidahl 2 years ago
Yes..Yes...Yes....I am very big on Customer Service and it is amazing how many people work in the area of service and don't know the firstthing about it!
F8THSPKS 2 years ago 3
I am the same way, im big on customer service and i do complain verbally and/or with written communication..please believe i do get results. lol My friends always say OMG here we go again lol but shit, i expect proper service especially if its posted (20 items or less) . someone wouldve had to get behind a register and ring me up
Volupt24 2 years ago
Loved, loved, loved this rant! It was beautifully delivered and so is your hair!!! Glad to be a subscriber to your channel now!!!
missjaystar 2 years ago 2
Amen girl get em lol!!
Duna410 2 years ago 2
If youre going to rant, why not be beautiful at the same time! You look great girl...but thats why I started shopping at Target: if there are more than 3 people, a new line is opened. Wal-Mart sucks
MrsSaditty 2 years ago
Ok This shit here is my issue as well. You look sooo pretty Koko! I want to loc my hair like yours!
TheSagaciousGirl 2 years ago
u look so pretty!
reese21207 2 years ago
shaquena &em.. lol. & yes they are just scared. the Wally's around me- don't THINK that's going to happen, lol if the monitors don't tackle you out the line first, consider your self stupid for THINKING about having 21 items in the 20 items or less. lol. but before this eagle eye was implemented, all the people that they could get away with 45 small items ..
tiffane973 2 years ago
Get it, KoKo!
jmailj 2 years ago
I agree with everything you've said. That does so irk my nerves as well. And people wonder why others people go off in the sotres.
candoo38 2 years ago
nice vid koko. ur hair is nice 2.
passionatereader77 2 years ago
has nothing to do with Walmart, but your locs look great! Nice style.
I try to NEVER go to Walmart unless it's an emergency.
miel001 2 years ago
Girl, that ALWAYS happens!!!!!!!!!! I get so frustrated when people bring their happy tails over to the express lane when they have a buggy full of groceries! I'm like, can you not read the doggone sign?!?!?
brwnbarbie24 2 years ago
Speak!!! I am all about customer service as well...if you can't provide it...find another job!
mtamorphis 2 years ago
YES!!! People always doing that/\. Contaminating express lanes with a bunch of mess. I feel you girl!! Makes me mad too.
ChozNDcyPuLL 2 years ago
I leave the buggy and stuff in the store. Why should I wait in line to spend my money.
npkandi 2 years ago
Honey, I try not to go in WallyWorld for a number of reasons and yes their customer service sucks. i have worked for walmart and sometimes the checkers are scared to say something and with good reason. you enter at your own risk at walmart and from my experience that is at most walmarts. sometimes i have to go in there for certain things but i try to find an alternative at all cost.
NaturalBeauty0708 2 years ago
Loving the hair...so right about walmart!
allison200103 2 years ago
I find that the express lane is a lot slower usually... at the local supermarket here they put this guy there to work that lane and he is so slow and i believe he might be mentally challenged as well. I wait in the longer lines because this dude is too slow-- and no one has more than 10 items!! lol
casketcrewchick 2 years ago
I feel you on the Walmart issue. I try to avoid it at all costs!!!
reree79 2 years ago
i will walk out of a store b/c of bad customer service. I work hard for my money and i will not spend it where i am not treated good.
mslol4 2 years ago
I know how you feel. I dodge walmart like an ugly man with b.o. but when I absolutely have to go in and something like this happens I try to say a prayer before I hit somebody in the back of the head with the pack of pork chops I was just gonna 'run in and get'.
kingdomkidd3 2 years ago
LMBAO about the pack of pork chops in the back of the head!!!!
tmcfraz 2 years ago
i feel you on this. all i wanted was a pint of ben & jerry's the other day. guess it was a sign that i didn't NEED to be eating that! lol. anywho, i hope you feel better after venting. and your hair is gorgeous! so that's a positive in this situation. :-)
NuMom2J 2 years ago
I am sorry to here that but people are very rude. I love your hair what curlers did you use? I am lovin it!!!
SYDNE1216 2 years ago
She probably had to wait behind someone with a cartful of crap the night before, lol. Don't sweat the small stuff.
sheabutterr 2 years ago
Girrrrrl, you ain't said nothin' but a word. LOL!!!!!!!! I feel your pain Koko.
Illtrustyou 2 years ago
Loving the hair and make -up
Arieys1 2 years ago
OMG I came from walmart today...UGH! All I wanted was an effen table cloth. I was thinking let me get my fall decor together now cause if I wait all the cute stuff will be GONE! So I take my table cloth to self-check out and sure-nuff someone was there taking ALL day to scan a bottle up asprin. I'm saying if your old and hard of hearing and seeing and clearly NOT in a hurry let somebody ring up and spare us who have things to do the wait. RANT OVER I feel lighter already.aaahhhh!
ltoomey82 2 years ago
Girl, her ass was stealing... that's what mf's use self check out for. LOL!!
XPRESSNME 2 years ago
LMAO dats what it sounds like to me!
ltoomey82 2 years ago
Unfortunately.... This happens ALL THE TIME. Trust me, I feel your pain. I am a cashier at my local Walmart and we have all been told by the managers that we are not allowed to turn customers away from the 20 Items or Less registers... which I think is absolutely ridiculous. You're exactly right, we should be restrictive about a cart full of items. Kudos to you! Please keep asking people to complain to store managers about this!!!! I want this policy to change!
constantine319 2 years ago
LOL!!! Wooooow.
Shyloh8 2 years ago
Koko, don't go to Walmart unless it is before 9 in the morning or 10 at night because it's never going to change no matter how much we complain. Wal-mart knows with its low prices most of us will continue to shop there no matter what. Therefore, it only gets worse in there. I could no longer risk my health and blood pressure going to Walmart, so now I go before 9 in the morning and have such a PLEASANT almost high on something experience. LOL
TulipK555 2 years ago 2
Girl you are a trip! You don't want to come where I live I swear they have the worst customer service ever. They don't say "hi how are you doing" or when you say hi to them first they act like they don't here you. I'm just like if you hate your job that much QUIT!!! I here you I HATE bad customer service it drives me crazy.
bowensma 2 years ago
LOL! I was hearing you, but so caught up in your hair doll! loved it! I feel you. I avoid Walmart at all cost if I can!
poosmo 2 years ago
wal-mart done done it again? LOL
EbonyAbraxas 2 years ago
lol things like that piss me off too!!
candi2082 2 years ago
LOL!!! I feel you girl. But you look FIERCE in the vid. Loving your hair.
StaceFace75 2 years ago
LMAO I am weak right now LMAO! You are trip girl!
nikkimo75 2 years ago
PREACH to 'em, you are sooooo right. ppl be trying to get over when they can, but i feel you let 'em know when they violating
customer service is key but if management messed up most the staff will be too.
Tru4Afrika 2 years ago
loving your rant cuz it's so true, no point if you r not going to monitor the line and grow a pair and speak up when peeps r in the wrong line, so not fair to those following the rules
girlcanpaint0412 2 years ago
LOL! GET THEY BUTTS SIS!
mspurplekisses81 2 years ago
lol!!!! this is so true and funny!!
Qu33nL33 2 years ago
THANK U KOKO 4 standing up!!! girrrrll I do the same thing, I take it reeaal personal cuz my time is more important 2 me than anything. Thank you.
tjbmom123 2 years ago
i feel ya!
dont be in the customer service field if you cant take the heat!
amerettasour82 2 years ago
I hear you. Just be thankful that the situation didn't end up like the Heather Ellis case. Fight for her and keep her in your prayers. We are at war people... Wake up...
Nzurilisha 2 years ago
That is SO right!!! I agree with you 100%
DollyAndTheBlackDog 2 years ago
That drives me crazy too. I used to have a part-time gig @ Kroger as a cashier and sometimes I would work the "limit items" line and it was usually during rush hour...people that had over the limit would always try to sneak into my line to ring out. I had no problem letting them know they are over the line limit...and they would look up at the sign as if they didn't know they had too much for that line....LOL
virgosapphires 2 years ago
THAT'S right KOKO Tell'm girl!!!!!JUST PLAIN OLE STUPID!!!your hair is soo pretty!
milesshakira 2 years ago
Okay the truth is we can't turn the customer away. We have to take them. There is no monitor to make sure that someone has 20 items or less.
heavenlysyte 2 years ago
This has been flagged as spam show
LOL LOL LOL !!!!!!!!!!! WoW !!!!
mrsbeloved02 2 years ago
Start going to Target, they monitor their checkout! But girl you look cute!
MsKPJ 2 years ago
lmbo!
and girl, your hair is so cute! love it KoKo <3
1twinkeR 2 years ago
OMG! Girl, I stopped going to Walmart months ago.. Try Target.
makeupgemz 2 years ago
walmart has a YT channel. i forwarded this video. lol. attach it to one of their videos and we mite be able to get this fixed faster than you think lol
onlyonesimone 2 years ago
girl i feel ya! My husband always says that I complain to much but I feel that if ppl can get away with it then whats the point of the policy! you go girl I would have done the same thing!!!
shopalotmary 2 years ago
Wal-mart is tha Devil KoKo... I thought U knew smh
jessicarabbit910 2 years ago
they do need to open up more 20 or less registers or start kickin people out of those lines. the self-checkout should be 30 or less too lol.
onlyonesimone 2 years ago
lmbo i agree
1twinkeR 2 years ago
Wow, that is not right... I love your hair!!!
ilovelaydbugz 2 years ago
You are right koko I hate this also about Walmart especially when they get in the 20 items or less with WIC and have all the wrong things for their WIC!!!!!! Walmart customer service sucks!
loverofmakeup73 2 years ago
So true........one word.......TARGET.....lol
kaykay864 2 years ago
Girl, WalMart does seem to have the WORST customer service EVER!!! My husband and I were there one evening picking up a few items. With him deciding he wanted to pick up some extra things 'just in case', we were slightly over 20 items. So I--being the cautious, play by the rules person that I am-- tell him to just go to the regular check-out counter (we probably had like 26 items in the cart). He says 'no' and proceeds to the 20 item or less aisle.
cont'd...
nailz4lyfe 2 years ago
So needless to say, he's talking to my niece's grandmother (who is a WalMart employee) and I'm putting items on the counter when she speaks up and tells the cashier, 'He has more than 20 items...I wouldn't ring him up if I were you.' !!! I was floored! So then tell me why the young girl at the counter starts throwing my things in the bag like she lost her mind?!? So I gathered my senses and calmly warned her that if she threw another item in the bag that I was going to have her job.
nailz4lyfe 2 years ago
Understanding that she was frustrated, I didn't snap on her. But she speaks up and tells me that if she wasn't in a good mood she would have made us go to another aisle because her shift was almost over! The nerve! I work with the public on a daily basis and generally speaking, you have to set your attitude and personal affect aside when dealing with other people. They pick up on nastiness and carelessness in a heartbeat and your attitude then becomes theirs. You are such a dear, BTW!!!
nailz4lyfe 2 years ago
LMAO!!!! I can completely understand your frustrations honey, but I work at a Walmart and I used to be a cashier and we couldn't tell the customers that they cant come thru the line unless it a big buggy full of stuff. And even some times, if it's really busy the managers will send those people with big buggies to the express lanes. Yeah it is the mgt. And trust when I tell you honey, that we the cashiers be just as pissed off when those buggies come thru!!!! The self-checkouts are way quicker!!
Toytoy912 2 years ago
LOL, I hate to have to return items at Walmart cuz they take ENTIRELY too long!! I mean, I don't get it!
brownshuga24 2 years ago
I despise Walmart. Yes the lady was wrong..very wrong but if Walmart would have enough registers open then selfish, inconsiderate consumers would not have to show their ass being in an express isle and piss people off. Walmart opens a store and the first month every isle is open...then a year later you might find 3, one being the 20 items or less. Alot of people do not give a shit if they inconvenience someone else and Walmart does not care either. I feel your pain.
classic209 2 years ago
Amen to that Koko
starrchild1972 2 years ago
LOL...I remember you going off bout those lashes last year!
Blkbderfly 2 years ago
Srry u had to go thru that! But girl, u crack me up!!
yaamo 2 years ago
Shaquana n 'nem. lol I feel u tho. U will even catch me counting the stuff in my cart if I can't tell how many I have just by glancing. Some may think thats over the top but I be pissed when other ppl blatently don't adhere to the rules, so I practice what I preach.
truGEMini01 2 years ago
Your hair looks great, btw!
lifeinterrupted 2 years ago
You tickle me! I hear you, though. Ppl REALLY get on my nerves. It seems ppl everywhere, in every capacity have no damn manners, common sense, or courtesy.
Wal-Mart seems to be notorious for long ass lines/lack of open lanes. And don't let it be 12 a.m. (at the Super Centers) when they have to switch everything over. Wal-Mart is the debil. I wanna kick myself every time I shop there.
lifeinterrupted 2 years ago
Koko, you did NOT tattle tell!?!?! LMAO raising my fist and pumpin it hard!!!! You ain't neva experienced hell at Walmart till you try one in Philly. I hear you girl...loud and clear. I LOVE your rants!!!!
Thinknappythoughts 2 years ago
LOL Not the buggy! Hahaha
eMCee92501 2 years ago
LMAO @ "...this HEFFA!" Too funny but I do feel you. That urks my nerves to NO end! **ugh**
KissOfLyfe 2 years ago
OMG i could FEEL ur irritation! and i have to say, it was funny. but i can definitely understand and GURL u said it...when necessary, u gotta complain! me and the BBB are tight, shoo' cause a sistah will file a complaint in a HEARTBEAT!!!! lol.
EbonyCPrincess 2 years ago
I feel you kokofemme....yes indeed I do and you did the right thing for sho!!! I worked at wal-mart in high school and the policy there is the customer is always... I mean always right---unfortunately it is wack as all get out--cause customers can be wrong, just like the heffa in front of you today---just crazy.
SWITCHIN' SUBJECTS: YOUR LOCS ARE FANTABULOUS GIRL... ;-)
tobemeis2bfree 2 years ago
ohhh geezzzz.... i freakin hate walmart.... i worked there for about a year.... they dont give a shit about no one!!!!! wut would sam walton say if he were alive!!!
Crystalmislas 2 years ago
Aw just look @ u girl, I just love the hair, loctician Koko 5 StArS***************up there!?!
shaggylocs7 2 years ago
Gurl i work at Wal-Mart and they aint suppose to say anything to those folks. At Wal-Mart the customer is always right and the cashiers are supppose to deal with it. If u was to tell the manager they aint gone do nothing!
monicaker 2 years ago
mention to dude: he is willing to make 15 people standing behind her unhappy instead of making her move? 1 vs. 15? come on!
fedicia1 2 years ago
hey koko: walmart is NOT my favorite store, although for a few things i will shop there. i manage a retail store, and i have to tell you, customer service seems to be in name only at the various walmarts i have ever been in. sale associates starting at you like they don't want to help or answer a question, they won't acknowledge you and act put out if you so much as look like you're going to ask them a question.
janelporter 2 years ago
Hellooooo! Speak on it!
lisalatrice11 2 years ago
Girl, I feel you on that! Speaking of "customer service"...you ever had to return/exchange something at that damn place??? After getting patted down at da door, you gotta stand in line for 50 min b/c they have 3-4 registers w/ ONE CS employee doing returns. I damn near have to pack a lunch to make a return. Unfortunately, I will con't to go tho, b/c I'm a sucka for the prices. LOL
LuvingLibra 2 years ago
Preach!!! Swing those locs....speak on it!
I make it a point to stay out of Walmart. Too hard on the nerves.
Peace
grossda410 2 years ago
LMAO!!!!!...........loove the hair !!!
kiki1L 2 years ago
Amen KoKo!
sweetohoney 2 years ago
Now see what you done did JOSH and lady with all the "STUFF"? You have worked my girl's reserved nerve!! You are so mad...I see the smoke coming out of your ears. Calm down boo...RELAX, RELATE, RELEASE...aannnnndddd SCENE!
JAZZIIBOO 2 years ago
Girl, I am so sorry for your experience. I hate to go in that store. I only go when I have to. The locs are looking FAB!
TheMkupjunkie 2 years ago
lol luv the phrasing of STUFF! LOL aww sooky now got the outro poppin uh huh you go gurl!
creativefilmz 2 years ago
child i cant stand walmart espcially the new one in mtp...child there are some rude m-f's over there. i almost had to beat down a bitch!!!!!!!!!!
devbmakeup 2 years ago
KoKo LOLOL Girl You are so right!!! I speak up too!!! WooSaaa Girl Woosaa!!!
curiousnubia 2 years ago
LOL, your right tho!
terrycloth97 2 years ago
Girl you got me ROFLMBAO!!! DAMIT TAKE YO HAPPY AZZ SOME PLACE ELSE AND PLAY......GIRL I LOVE YOU!
candiecc 2 years ago
Yesssssssssssssss!!! You betta preach!!! Thats why I HATE going in wal-mart, I absolutely refuse unless I have no other choice, and then I'll only go at like 12am when its a lot less crowded! I hate Wally World, at the same time, they're rather convenient at times.LOL
misscandice 2 years ago
LOL KOKO!!!! I feel you so badly. I was at a walmart over my way, and it was the all Spanish version, and this lady cut in front of me knowing I was standing thre, and I went ballistic on her ass. And her husband just stood there. Walmart is the biggest soap opera ever made!!! LOLOL
jrthegreat1 2 years ago
i loooove ur hair
cynmille2000 2 years ago
Thats right i am right behind u and girl, I wouldve spoke up too because I am also outspoken, i had an instance like that at the commissary a few weeks ago myself but i walked up to the lady before she started scanning her 100 items in the 20 item section and said "can i go ahead of u before u ring up all that stuff" and she said yes, i shouldve told the monitor like u did girl....i feelz u completely!
anavywife28 2 years ago
omg i feel you it's always at wal-mart....happened the other day all i had was a cd and a redbull..waiting for someone to scan 30 items..shame....Gurl your hair looks beautiful
chanellecarter 2 years ago
Oh heck naw! That Wal-Mart shouldn't allow that! I am mad that our Wal-Mart took away the self checkout!!! If I worked there and a cust have over 20 items or "looks" like it, I will politely tell them to go to another lane! That is just me!!!
MzMidnyte 2 years ago
hey girl.. i have the same question why walmart wanna mess w/you .. thats retarded!! anyways girl.. you had my joy.. it just not funny to watch you mad about this.. yet this is good video.. reality check sometimes good days and some times bad days.. oh well in your case .. good day it is.. miss you girl..
salwalishis911k 2 years ago
PREACH PREACH PREACH!!!! gurlllllllllllllllllllllllllllllllllllllllll my goodnesss PREACH!
cutelilplaya16 2 years ago
I feel the same way about customer service. I will count my items to make sure I don't have more than 20. I need to take you to Wal-Mart with me! LOL@scured. Love it! I have seen the cashiers out here tell them they are in the wrong line though.
sassygalady 2 years ago
u look so pretty!!
houseofpepsi 2 years ago
Right!
You go girl!
ps Love the hair! :D
TheKillerBurrito 2 years ago
love this ! great video ! that has happened t o be before ! it's annoying
DarkGlamKitty 2 years ago