The "Top Secret" Sales Question - Sales Training & Coaching

[BLPdevelopment]

just as a tip, add a LINK to your site/blog/fanpage in your video description.

[getsalesresultsnow]

@BLPdevelopment Sorry - most videos are 6 yrs old - new stuff coming out starting in January 2012.

[michaelramatowski]

Chuck, Good tip today but you need a better microphone because your sound quality is poor.

[amyleoness]

I am SO buying your books. You sold me. It's hard to sale a salesman(woman). I consider myself a "hard-sale" because I know all of the tricks. BUT... you just sold me because after watching your videos, I know this can help me. I don't feel tricked at all.

[hier0phant]

Thanks for this. Very helpful.

[hellokitylv]

good stuff. Keep helping us get rich

[Issyurman]

Just started over the phone sales and its much different than person to person. Cant use me great acting facial expressions and good looks. But I sure love to speak with personality and pronuncation. What can help me? I feel blind.

[Issyurman]

Great job you put just like a pro. Damn , we need more leaders.

Hope you have lots of kids.

God speed

[fireflamerox]

lol i belong to the 5th type of person, the rushing-to-end-the-call type

[luckytoaccess]

I listened to your video with great interest. I also conduct sales training in Bangladesh and your ideas were relevant in most cases. I liked the idea of the mirror in front of you that you can view for body language.

[sellwithnate]

The Right Questions Are Very Important in Successfully Closing New Sales!

[dezboy1989]

listened and watched your video! was great, ive been in the sales business for about 6 months now and all i do is ask customers/clients how they are and how there week has been... instead of focusing on the sale, i focus on the person that im talking to, that way i can get an idea of what they are like, their personality and majority of the time, they make the sale for me without me having to do anything. great video, i can take alot from this and i hope it will benefit me in the future. cheers.

[RobinKMarks]

This was a killer tip bro!

[lauraleiproperties]

great tips - i can sure use some, especially about gearing to the individual

[qbanhotsauce]

hey do you have any tips or powerpoints information on inbound phone sales?

thanks.

[getsalesresultsnow]

@qbanhotsauce Yes, first stop saying "hey". Most phone salespeople start their calls with this very unsophisticated word. Major violator. Second, email me your email address and I will fwd you a two page tip sheet. I also teach a course – PhoneMastery

[getsalesresultsnow]

@getsalesresultsnow PhoneMastery is loacated at my main website under seminars

[gangsta8929]

@qbanhotsauce they called you just give them what they ask for and go for the upsell everytime.

[rlhstl]

However, I must say that your advice on pitch and articulation is dead on. Never sound like you're reading or reciting a script. Okay, I'm done....

[rlhstl]

Also, you should know your customer within the first 30 seconds. You should know their personality, how they interpret what information is given to them, and what they want to hear(or, at least have a vague idea). Then, use that to your advantage. Ask questions that you provide the answer to. Example: "How often would you say that you listen to classic rock music? Every day, or just a few times a week?" Never allow your potential customer to make their own answer.

[rlhstl]

Have you ever heard of a "force choice" question? You make your own buying clues. You don't let the customer make them for you. Always assume the sale. By asking force choice questions, you make the potential customer feel as if they have a choice, when they actually don't. I go into every situation assuming they are going to buy, and they almost always do.

[SellMoreCarsToday]

Nice video, some great points!

[bigpappyman]

I hate to be picky, but "Tell me about you" is not a question... It is a statement. It's nice and opens up the prospect, but it still isn't a question.

[getsalesresultsnow]

@bigpappyman Thanks and noted!

[455Transam]

@bigpappyman He SAYS it's a statement......a good salesperson LISTENS!

[snuggles524]

Could I get some notes too, this is very helpful. I am new at sales and floundering.

[AndrewCurto]

Hey I too am more curious about going in depth with the four personality types. Any help is greatly appreciated your videos are tremendous.

[Eilizsia]

I Agree..... To Show a Genuine Interest in another persons Interests, allows your both to Feel Equal.... Let the Cliet feel in control by expressing their interests to you....

[GuppyRocks89]

This was a very informative video. Well done.

[JOSEMENDEZ4]

Fantastic video!!

Thanks for sharing, great content!!

Great closing techniques!!!

[weans45]

that awesome

[slangintotheleft]

I agree, but if you could go more in depth on each power point it will be that much more helpful. I need more notes.

[getsalesresultsnow]

@slangintotheleft email me your email address and I will send you a "tip" sheet on this subject....

[zaka213]

@getsalesresultsnow can i get that kind of tips please .

[kboktor]

Can you please talk more about how to sell into all of the 4 personality types that you were talking about ie... How do we talk/sell/direct our sales pitch to a 'Director?'

[kboktor]

Can you please talk more about how to sell to all of the 4 personality types?... ie How do we speak/sell/direct our sales pitch to a 'Director..'?

[kboktor]

Can you please talk more about selling to the 4 personality types individualy? ie... how to sell to a socialiser.

[wgmyler]

I really like this guy's style and content. Thanks for the reminders...tomorrow's going to be a more effective sales day!

[bradpittyay]

quality advice indeed

[totalpackage181]

mirror in office is gold...ive used it for years......

[hvacleads]

Great video, nice focus

[hvacleads]

Right on track, nice focus.

[overtext]

thanks for the post. you made me understand why it's sooo important to make a client feel comfortable while getting your point across.

[MrGreenvision]

Wow! you are good. Thank you for the information.

[dalesalsa]

This is the first video I see of this man and I have to say I really like his personality. I really want to learn about sales and I just want real down to earth things that give me "sales-wisdom" not a bunch of crazy stuff I have to memorize that doesn't feel natural.

[panther426]

great stuff Chuck. I can relate to this very well. Hope to listen and speak with you in person one day.

[getsalesresultsnow]

Yes, they do. However not at the first moment of communication. Don't say, Hello, tell me about you. Engage in some casual conversation then state with command and confidence in your voice . . . It is important for me to really get to know you, so with that being said TELL ME ABOUT YOU!

[jeelanco]

very good summary

[knives420xxx]

how would you deal with those 4 personalities anfter youve popped the question?

[knives420xxx]

chuck im still learning the ropes when it comes to sales.but i wanted to ask you or anyone else, how you would close or even deal with those 4 personality styles, after you've popped the question and its your turn to respond?like what questions to ask, what type of info to share,or basically just getting them to open up.any peice of advice would be appreciated.

thx

[homebasedaces]

4 KEY WORDS

[angleonnet2002]

EXCELLENT TIPS

[KnowYourTeam]

why don't you record some calls where you try this line with new clients, and post the responses?

[missaquaboogie]

this is a very useful sales help: director, socializer, relator and the thinker...I come across these people all the time!

[getsalesresultsnow]

Michael,

It is not as cookie cutter as you think. There is much more to the call, as you know, than just the question. Most salespeople have some foundation to the call built before they pop the question. It may come 3 minutes into the call, 5 or even 10 minutes. At some point, you still should ask and their are many reasons to do so. But at the inital point of the call .... I don't think so and nobody else does either. I hope this helps.

[JackBurt1101]

GREAT...

[captainkellyskitchen]

"tell me about you"

hmm, i like it ... going to try it out on my next call!

[darrylvk]

Good Stuff!

Time spent sharpening the ax is time well spent once you start to cut trees.

[papiangel1]

hey chuck,

hows it going, well im going to start selling cell phones in AT&T and i want to know wat would be the best ways to talk and to get people to buy them. Well hopefully u can help me by the way thanx.

[jonandronelle9]

Thank you sir, appreciate any help in a depressed market. Kudos

[1HappyDiabetic]

That's a great question, love it

[mytapoiss]

Thanks Chuck,

I am from Europe and dealing with the same questions as well daily "how to sell better" and the answer is always the same - be better partner to your customer - listen, care, know, deliver etc. I wish you good luck with your trainings!

[zrock3]

Good information

[ninjanars]

...can i also use this information for relationships? jk hahaha. good information dude

[AisyTheDog]

chuck bauer, you are really awesome man. Im going to think of what you've taught me during all of my meetings.

[TABWISH]

great advice chuck

[fdnfrank]

Thanks Chuck..motivation video u provided is great...more pls..

[salesdatingguy]

Great point to remember when you are building relationships is that it not about you.

Excellent Job!!

[skiplite]

the mirror thing is painful

[bluenote335]

Excellent!