United Breaks Guitars - Steven from TakeLessons.com Shows Support for Dave

[bKiwiD]

Kudos to you for canceling your United flights- but just to point out, United DID offer to compensate Dave after the first song came out, and he refused to take the money (he'd promised them that he wouldn't take the money if they waited until after he started getting them bad publicity). Also, he already fixed his own guitar.

Still though, great of you to voice your support!

[kccollins62]

That was sweet.

[pljcj]

YES! Thank you.

United has the worst customer service in the industry. Fly anyone but United. Not only do they have horrible customer service, the company is run by management that makes extremely poor decisions.

[ckperrucho]

guess he wanted so much his 15 minutes of fame, that he got it!, hope now he just "go", ...get yourself a life! ...get yourself an original idea!

[Citybright02]

Very nice way to show support! Thanks for posting!

[francois330]

What a bloody hypocrit !

[RattleMyZipper]

great video of support...oh, but listen, David Hasselhof wants his face back!

[Greengoblinusa]

That's not David Hasselhof's face that he wants back; that's his bicycle seat.

[kelvinhuggins]

Devaes' buying power!

[justpickanyname]

LifeDontWasteIt

Go ahead and ship it ! UPS won't break it, but Fedwrex broke FOUR YES I SAID FOUR cribs

__________________________

FedEx STEALS things especially out of Dallas. Fed Ex admitted there was centralized THEFT out of Dallas! Their computer says the item shpped to outlaying areas from Dallas but in reality-the items were STOLEN in Dallas and the outlaying Texas towns take the blame. INSURE ANYTHING valuable if you ship though Fed Ex but better yet SHIP THOUGH UPS.

[macintacsham]

wow this is so cool . everyones showing support for dave !!  good man steven!!!!

[Boeing624]

Why were you flying on United anyways if Southwest was an option? Southwest is better than ANY other US carrier. Everybody should use them! Good to hear you are now, too!

[gdboudreau]

Hey Steven

A very nice way to show support for Dave's cause. He's a great guy and I'm sure he really appreciates the gesture.

"United Airlines Take Lessons from this..."

[WayneD1968]

What a nice person you are to do this for Dave.

[LifeDontWasteIt]

Go ahead and ship it ! UPS won't break it, but Fedwrex broked FOUR YES I SAID FOUR cribs before we got enough parts to make one and the baby was already 4 months old by then although when I ordered it, she wasn't even born yet!

[kimc0512]

What a nice gesture! There ARE good people in the world.

[ILoveDogsandScooters]

Dave's video was AWESOME!! 5 STARS!!

[TheCosmicFrog]

Nicely said Steven. Thanks for the upload, cheers to you guys for your support!

[neverfarrell]

Good man Steven for showing your support!

[palmospowered]

what a classy guy and fantastic show of support from you guys!

Cheers!

[ogopogopark]

Its sad when people try and cash in on others.

you should pull this obvious grab for attention and self promotion.

[slidenote]

Hey Ogo

I just subscribed to you.

Cheers!

[FistFullofSteel999]

by the way banannao head why the f should you have to book first class to make sure your shit isn't bashed to hell. I'm speaking from experience - WHERE DO YOU SPEAK FROM?????? If you say you fly regularily and haven't had anything looted you are a frikkin lier.

[FistFullofSteel999]

banannao - your worship - your f'n highness, thanks for enightening all of us 2.5 million people that watched and like this vid. I guess thats your version of "embarrassing yourself on you tube" GAWD what a fu'n moron. Everybody send your luggage on fedex from now on - I'm sure then can instantly handle the 10 million extra pieces of luggage every day - won't even bat an eyelash.

[banao126]

you are sooo dumb.. that's all i can say. you are dumb to check that piece of shit. everyone knows to use fedex/ups for liability issue. or buy first class tik.before you complain. oh sorry soutywest dont have first cls. that's the one airline you can maybe afford to fly. next time please educate yourself before you embarass yourself on youtube. all airlines same rules.

[sndrdk]

nice for the support!, nice people

[hofnersinla]

excuse me..you are a teacher.

it was a G I B S O N...broken for the shoot?

[hofnersinla]

Some Luthier you are.

you dont see its a Gibson in the Video ?Not a Taylor...

The guitar is fixed already (before the video FYI.

[bettylion]

I don't like how you're trying to capitalize on the popularity of "United Breaks Guitars".

Also... comprehension much? Ms. Erlwig was the only person who was referred to as "kind" in the video. Meaning she was the only one being nice to him and she was just the messenger. It's not her decision to write the check.

If you're going to try to mooch off someone else's fame, at least pay attention to the video.

[FlingwingGolfer]

hey, don't feel sorry for Erlwig! It is her self-accepted JOB to interact with disgruntled customers! She knew what she was getting in to, and United PAYS her for it!

She doesn't deserve compassion! Why does she?

And this video here is showing SUPPORT for Dave, like millions of other people also do (2.5 mil views!). If I had a guitar shop, I'd give Dave a Taylor FOR FREE!

[Lexy015]

yay. good job cancel those tickets

[divin4ever]

Excellent support Steve....

[divin4ever]

Excellent support!

I have flown United and yeah won't do it again.

[e6l1l8a]

IDIOT! ASS HOLE!! I LOVE UNITED.=)

[jamaro65]

You own a share... right?

[vikingwomanca]

Nice to see you support the Dave and are NOT GOING on UNITED. You sound like a nice buch of people.

[sabasenders]

Many times I wished I lived in California. This is one of those times. Enjoy your great weather, your laid back dispositions and may you all make great music together on your guitars!

[newfoundlandartistx]

Sweet

[Yippykaiyay]

daves a retard. he finally got the money, and told united to give it to some useless charity.

[lizbz]

Yippykaiyay - Dave's decision just makes United look even worse, not him. It's not even about the money anymore, it's about the way United handled the situation, but maybe you're just not smart enough to figure that out. And if you think charity is useless, wait until you get laid off, can't find a job to feed your family, and your entire family needs help from charity. I bet then you won't find charity quite so useless anymore. It's heartless pricks like you who are screwing this world to shit.

[Defenstrator]

It's not about the money. He gave up on that. This is about sending a message that if your going to treat your customers like crap word is going to get out.

[TraderDelta]

I can't say that I blame you, but this is an obvious marketing attempt to capitalize on people searching for "United Breaks Guitars" and for that reason it takes the sincerity out of your offers.

I want to believe Dave is a man of integrity and does things for the right reason. Life tends to reward sincerity on occasion.

If you weren't doing this as a marketing stunt I believe you'd contact Dave in a more private manner.

I could be wrong but it's a free country and this is my opinion.

[mikaelgkdotcom]

I agree with you completely. Shameless promotion.

[EhHorsepool]

Didn't you listen to him? He doesn't want the money and his Taylor has been fixed. Why would he "Borrow" Yours?

[bigbuffindian]

Awesome!

[CisMediaGuy]

They are deleting unflattering comments like crazy. ADVERTISEMENT!!!

[fradesjo]

Awesome!

[jenily05]

Awesome man! Nice of you

[gmaaill]

appreciate

[LiquidFriction]

id go to his area and ask to borrow his taylor guitar if I was that guy. I'd totally call his bluff. :D

[ahoron]

Get off his nuts

[rebel28va]

way to go. Thanks! I'm sick of airlines screwing their customers.

[ChaseWLAX]

This is great really, i recently saw this air on CNN and have investigated since.

Great job for this, United getting quite the wake up call now, nothings gonna bother them more then losing buisness over this! Maybe we'll all get free complimentery head phones after this instead of having to pay one doller to listen to their outdated radio stations!

[03102104]

Stand up of you, dude! Good job...

[HomePhotography]

Way to go!

[cienanosdesoledad]

Dave: I can offer you one of my own guitars made by me for your own play.

[Cyberia68]

Props!

Well done!

[platefullofbacon]

Outstanding!

[123draiga]

Well done boys fab vid

[MrHockeyProductions]

Kewl

Musicians supporting musicians, they are like family. hip, hip hooray!

[lizbz]

That's awesome! It's nice to see the people standing up for what's right against the big corporations. It's high time they realized who it is that's making them rich! And hopefully those same people are now going to make them broke! And just maybe, other big corporations will sit up and take notice that they can't bite the hand that feeds them and not expect consequences!

[Ironrugger]

thats awesome.

[sadistic61]

Props to your company. I think that you guys were really honest , keep up your support.

[elizabethterrien]

Dave's, with a possessive s...

[pazzobrown]

Good job guys! I love this...the start of a movement!

[manorrd]

Hooray for you guys!!!

Great post!

[13push]

man ur a true suppoerter of canadien music

[navtel]

good vid and good support.

[jeebee25]

Great job guys!

[ShiningBrtr]

Awesome! Y'all are great down there!

[Geotubest]

Well done. United once stole a brand new laptop out of my suitcase. I'm so glad the Maxwell video was made and finally got United to wake up.

[cynyster44]

So cool of you. They should have paid him. Hope more people change airlines.

I'm not gonna fly united.

[LoanCougar]

That's great!! It's a win-win!

[MUSICALCHIMP]

Great vid! Us musicians have to stick together when a crisis like this occurs!

[culwin]

Poor Ms. Irlweg.

At least she didn't completely ignore him like some other employees apparently did.

And she most likely had no actual input in the decision to not compensate him.

That may not even be her real name (companies like to use fake names when doing customer support, so nobody can actually be blamed)

[dojodance]

Actually the sound is ruined on his guitar it will never sound the same, united needs to pay for a brand new guitar!!

[dojodance]

Check out the Sons of Maxwell dave carroll Dance contest united breaks guitars

[amycristobal]

Steven, you're so kind!

[AbuBakerSmith]

This is par for the course for United. They are truly horrible and have a well established reputation for this sort of thing.

[2SammiSam2]

Dave: 1 United: 0

I love it!! Damn the man!

[Exequian]

I'll never fly United Airlines ever again.

[shq73]

Awesome... you rock!

[smilingscottsman]

RIGHT ON!!!!! HOORAH!!!

[SexyVa24]

this is AWESOME!!!! So proud to see the support and I too that the song was hilarious, message was great and it sounded GREAT!!! =)\

[cauliflowerinparis]

Lets see more random acts of kindness like this!

[51actual]

Yes that was a very nice offer.......nobody likes to see their possessions wrecked....musical instruments are especially hard...they are very personal...you put thousands of hours of sweat into them...you can get another one but its not the same.

[robbiemac71]

Awesome support from the other coast!

[1111norton]

Good job canceling the tickets!! Well said, great video.

[rodm4]

thanks for the support for the band Sons of Maxwell - a wonderful bunch of guys from Halifax Nova Scotia, Canada!!! Typical of the pub bands in the Halifax area!

We all have to speak out against corporate greed and slovenly customer service, and relearn the old lessons - "You broke it - you should fix it".

[mofitzme]

What a grand gesture. I'm sure he appreciates this

Mo, Arlington Heights, IL

[1966bambam]

You absolutely ROCK!!!

We love our Sons of Maxwell, and we LOVE your support of them in their crusade against United!!

-Bridget, from Nova Scotia, Canada

[forrestdenny]

Will Dave take your Taylor guitar?

[rid0617]

Thank you for standing up for fellow musicians and letting corporate America know without us they are not in business.

Same reason I no longer buy ice cream. I will not settle for a half gallon that is now 1.50 and pay more for it.

[oni1st]

Awesome - thanks for supporting your fellow musicians. These Canadian kids are really great.

[pinnyrat]

You guys are good people. Huzzah for stickin' it to the man.

[beckyzoole]

Man, if I lived in San Diego I'd be at your shop taking lessons in a jiffy. Thank you for standing up for fellow musicians!

[KSadyLady]

Love it... see, if more people speak out when they are wronged they can unite people they may never otherwise have the opportunity to know!