All you Dish employees can go eat goat balls. My problem with Dish is the over charges on my CC and is allways some piece of shit Haji trying to justify over charges and making false promise of correcting the matter.
there theifs. they tricked me into sighning a 2 year commitment an i put that on everything i was never told that then the second year they doubled my bill. an told me i got charged 20.00 a month if i canceled my account there dirtball scumbags.
@breathittcountyguy no! i hate them all, but what i love is COX cable in oklahoma it is the best an when i go back to there i well let them know that they are the best in the world. i wish cox cable can come all the way over here. because the other guys can kiss cox cable ass.
Federal mandate is 14 days not one month. When you sign the contract it has all the details and cancelation fees in there. Try being an adult and paying for what you ordered you scab douche bag. No wonder our countries going to shit.
working for dish network, i have to say, 99 percent of our customers are full of shit! they lie about everything blame us for their own problems and don't pay their bills. you want to know what, youre missing channels because you dont pay your bill. rain will effect your signal, and i honestly dont give a fuck about how your day is going. the thing that pisses me off about customers in general, we give you a contract...its not our responsibility to read the fucking thing to you.
@55startrek, the reason your bill went up is because when the contracts for some of the channels dish network pays to have re negotiate they sometimes ask for alot more than what they usually do.. for example fox's re negotiation went from about 8 million to 19 million dollars. in the interest of the customers dish will pay that amount to continue to carry the channel, however in the inteerest of the company they must ask for more to maintain the channel. The basic rules of supply and demand.
Read the entire discription for this video. He is spamming searchs. He named every single dish promotion and other dish search terms. He probably works for DirecTV lol
If you bought a Verizon cell phone at Best Buy, and the kid working there said your first month of calls are free. When you get a bill for your first month of calls, do you yell at Verizon or Best Buy?
dish network customer 14 years my satelite box looses it's programming . they will not replace box unless i pay 150.00 i my bill is 65.00 a month no local news no movie channels (hbo cin sh ) for new years nothing , well rambo jaws fear factor and martha f---ing stewart pitiful programming commercial out the---. what the hell do they do with all that money will smith got what 80 million a year dish network your thieving bastards got to go celeb ghost stories is on ..you bastards
Did you read the contract? I'm guessing...NO..and don't lie. The website on the video, seems to be a RETAILER website, I'm not expecting for you to know what a retailer is if you didn't have the intelligence to read the contract. READ the damn contract THEN sign, anything that is not on your contract will not be VALID. By signing a contract and posting this video on youtube you signed to be called an idiot...the worst part..on the internet.
Glad I found this video. Dish screwed us out of money and told a blatant lie when I had the Dish started for my disabled brother. He wasn't able to use it due to illness and he had to move. They told me a disconnect with NO FEES or PENALTIES would not be a problem. They lied and extorted money from us. Shame on them
I was going to switch to dish network from directv because of dish networks hd dvr
that you can watch two tvs on the dish netrwork installer came to my house and told me dish network wouldnt work because there were too many trees a couple of weeks later dish network charged 29 dollars on my debit card for an installation fee when i called to complain they told me they bill that to everyone whether it works or not and i didnt get my money back so i will never get dish network even if i move
Do not deal with Directv. They told us if we switched back to them from Dish, that they would only charge us $24.99/mo for four rooms, for one year. The first bill was for $42.49, the second was for $66.94. The next if I read it right will be for $84.98.
Also a we called the cops on a dish "installer," that pulled up with no representation of the company. He got arrested for not being licensed and false identification. He didn't even work for the company but somehow he knew we ordered. He knew our info.
He isn't lying! My wife and I live in Vegas and they told us we wouldn't get charged the first month and $10 off the second month. We got charged full price both months and when we call they denied the offer!!
i work in customer service and customers complain about EVERYTHING. you're upset that you lose satelitte signal in a THUNDERSTORM, you're upset about the billing and everything else. calling in to customer service and yelling at a rep isn't going to help you. we want to help you because no one likes it when their tv goes out but MY GOD!!! read your contract and when you call in LISTEN to what we have to say before you start cussing and crying like a 2 year old
CSR myself, and that's true, we do want to help you out, but god damn if you have a fucking foot of snow on your Satellite Dish how do you expect to have a picture???
think about the situation before calling in.. there is people that REALLY need help, if you're going to call just to bitch, complain and yell at us, save it, come on, we ALL pay bills, we ALL have problems with a company, but we have a contract READ IT for god's sake... peace
your an idiot. pretty sure a billion dollar company isn't going to spell the word "guarantee" wrong on their web site or flier. get a life pal and stop your bitching
Dish makes offers on their web site and TV for fixed terms (one or two years). However, once you sign up, they will raise the price. Dish says they can ignore what is on their web site or TV because the contract says they can raise the price at any time. Actually their prices aren't lower than Direct TV and Cable: Dish just says they are lower in their advertising and changes the price on the bill. The Attorney General needs to go after these scam artists.
@pansophia Notice how these idiots give FREE starz and then raise the price.Happened to me this week. Signed up in Aug 2010 for $24.99 first year and then $39.99 2nd year. My last bill is 36.97. Claim they can pass along price increases. If I want to cancel my contract it will cost me $332.00. If I want the dish removed ,another $99.00. pansophia you are correct attornery general NOW!!!
Dish Network lies and deceives their customers. They are not cheaper than cable. You can get Comcast Digital Starter for $44.95 a month and it has ALL the good channels that Dish does not have in their 120 and 120 plus packages. And Comcast and Direct TV don't try to rip you off with deceiving lies. Dish advertising and channel packages are LIES.
u got it thru a retail dumbass!!! read b4 u sign, thats why economy is the way it is because of bad consumers...maybe u wanna tell people to make sure they goin thru the main source not to some retail..retail screws u over big time, not only u have a contract wit dish but with them as well..which is wat happened to u..maybe u ought to read some more ;) saves u from looking like a dumbass on youtube :DDDDDD!!!!!!!!!
thanks for the heads up... i keep getting calls from these people from india or they're indian, idunno, and they keep saying they'lll give me a discount, they will not stop calling, i receive a call every half hour on the hour! I am ready to kill someone.
I also work in the customer service industry But, I will say this about Dish Network. When i signed up with them, nothing was the same as when they came to install it. The price was $400 more because we had to buy the equipment. The package price was more expensive. My contract with them just ended and I just ended my service.
thats what's wrong with this country to many criminals with companies.. they did me the same way... but i can't blame them i blame our government .. they know about all these criminals, and they allow for them to operate...
I was told on the phone that I could get Uverse with no charge to a phone line. It would be a deal. Yet, every month, they tried to charge me for the phone line. Every month i had to call them and get them to credit me for the phone line. Every month. Forget them. I cancelled.
BUT! Dish Network is a scam. They do lie. They offered me free local channels-can't get them where Im at, but because of that, I have to pay 49.99 in order to get a special 'box' that enables me to do so-and they said they would waive the 49.99-LIE! Im also suppose to get a 50$ discount because someone I knew had Dish and its been 5 months-LIE
I call and they're rude and send me to their cancellation department every time I call.Theyre the devil of cable providers!
If you call Dish on the phone you get some towelhead from India that can't even speak the King's English. Dish sucks. The only thing you'll see for $19.99/month is religious channels, paid programming channels, shopping channels, commercials & Roseanne's fat ugly stinking trailer park ass. To see anything decent you'll have to spend around $60/month.
is that their website...damn..really FRAUDULENT hmm...misspeling the word "GUARANTEE" to "GUARNTEE".. hahaha...it seems that nobody really checkin' their people...wtf.
The Customer Service at Dishnetwork sucks, I am just switching to Direct Tv and Dishnetwork is charging me to return all the equipment, I guess they don't tell that to people in your commercials, it's ridiculous to be paying to return Dishnetwork heavy equipment,,,,,,
Comcast has no contracts as they do not need them. They know once someone goes to Dish Network, they will definitely come back anyways. I pd a hefty cancellation fee to get away from Dish. When u lose signal, they will send a tech @ $95. U R responsible for shipping the receivers back @ $15 each plus tax. When U work for a crooked company, U can expect to take tons of calls from disgruntled customers. They won't take the satellites back. They C it as free advertising. You will C it at dump !!!
I canceled my account one year ago, today I found out they charged me for a full year... when I called them.. they admitted it was canceled but wouldn't refund my money... Dish Network is a joke...
Dish is crap. it really is. I've had to send back my receiver twice. the DAMN thing WON'T RECORD!!! It just says "unplug it and wait 1 minute." (which i've done several times!)
I sent my first one back then got a new one,and oh and behold! the second one broke two months later! I'm seriously considering getting cable.
My neighbors' receivers quit recording too. They might be looking at a mass recall.
i had some kinda the same happen to i seen a add for the dish network and internet combo so i called them and they came out and hooked the dish up right after he was done he went to leave and i ask who was hooking up the internet and he said dish done do internet soo i called dish and they said they stoped doing the internet the mounth befor so i took them ok well i dont want your serves then becase i wanted the internet with and thats what i was toold i was getting and they gave me a run around
@chapterfour04 Did your common sense lead U to believe U did not work for a crooked company? Crooked companies get tons of disgruntled customers. Sorry U had to be on the receiving end, but hey, that was your choice. If U work 4 them, then U represent them. If U choose to represent them then U agree with their policies of screwing people over.
I bought 2 Dishnet receivers form a dealer, i have disconnected with them and opened a new account and sold the 2 receivers i own, the person i sold them to turned out to be a cop,and said that the receivers were stolen equipment, Now dishnet wants me to pay them for the equipment and wants me to go to jail and disconect my other dishnet services, i hate dishnet!
I assure you the offer you inquire about through Dish Net will not be the package they set you up with. You do not get free HD, you do not get local channels free, you do not get free visitation to re-aim your sattellite, that runs about $90.00 a visit after your first 30 days are up. Once they got you locked into the contract they are just like any other service provider....
As a dish network customer, I can confirm a similiar situation. Even if you do sign up through a retailer or private sales firm. Dish network establishes and approves all contracts / deals offered through the retailer, its called Ye Olde Bait and Switch. By pawning off the blame to the retailers and paying a hefty commishions to the retailer for the sale, they have free rights to a 2 year contract which entitles them to RIP you off the entire time.
a few weeks passed by and no money was refund, he then called them and they said that they wont refund his money but that they would credit it to his account... now my friend is behind all his other bills thanks to dish. thank you guys...
ok so my friend was behind his payment for 2 months. he told dish to put a hold on his account until he could make the payments, they told him that they wont charge him or offer any service until he pays so he was fine with it. One firday right after work, he goes on his bank accout and there was a 500 dollar fee from dish on his account. they say they wanted their equiptment back even tho he said he wanted the service. he paid the bill, and they said they would refund the money in 5-6 days n no
@meeralauren he told them he was going to keep the service, and that he was going to make the payment by friday. well when that friday came. dish took the money for the equipment out of his account and he called asking @#%^@# happen how the front door is he been charge for equipment if he is keeping the service, and he was told if he wants to he could make the bill and keep the service and his money would be returned well. he payed and dish said we cant return the money so we will just credit it
I have an easy way to get out of Dish Network early $300 cancellation fee..Cancel your bank account that you set up service with Dish with and then call to cancel...You can't debit an account that does not exist..
Also note that you can dispute a bill until kingdom come, which is what I plan on doing...Dish is a scam company that deserves to be sued.
If i told you i was Obama on the phone does that mean im obama. Wow i can't believe you fall for someone talking on the phone. you are just a complete dumb ass. ok some one calls you... you don't know who they say they are. people do this shit all the time and if your just a retard who believes everything he hears then do i have bad news for you
DUDE... I just hooked up with Dish about 3 weeks ago. I DID NOT USE SOME SECOND PARTY RETAILER! I searched their site for trial periods and found nothing!!! I read the 24 month contract by DN before I ordered... nothing about a trial period. However when I called DirecTV to disconnect, they are the ones who LIED and told me that I could still cancel DN without future charges as the girl pleaded with me to stay with DTV. READ THE CONTRACTS, DO YOUR HOMEWORK FIRST and QUIT TRUSTING IN STRANGERS!
I ordered directly through dish as well and was told i had 30 days to cancel with in 3 days i realized what a POS my dvrs were and that my SO CALLED HD channels didn't look any better then my SD channels also alot of channels i was told i had I didn't have all they could say was there was no 30 day trial. Oh did i mention to this date 4 months after getting it my main reciver still doesn't work and my bill is about 40$'s more then what i was told it would be.
yes most of them are trained to do JUST TO GET YOU UNDER CONTRACT lol , now thousands of people are getting dish network FREE !with their own receivers lol....".KARMA" DOESNT IT FEEL NICEEE!!!
Hey you know when you " valued customers " ask for free upgrades and we give them to you, and even give you credits??? Well remember that part of the call we started going over terms//conditions.... mayby you should have listened: contracters//retailers, nogo. call ONLY the 1-800-333 -DISH [3474]. And yes I AM one of those LOYALTY agents.
I work for the largest Dish Network retailer and i know that ALL retailers legally must read or play a pre-recorded msg of the complete terms and conditions for your order and service. maybe half the customers ever listen. the smart ones do and they will ask the questions to protect their best intrests! it happens with Direct, Time Warner, Comcast, Cox, ALL OF THEM!!! not just Dish Network! i deal with it everyday.
and also read the freaking contact know what ur getting into and is not just us banks with there intrest all companies make changes u should be use to it
im an agent at dish i love the company im going to be honest we just began to care about the customers we r not going to make u happy by given u everything free of credits anD shit like that forget it thats gone we will educate u and u have to pay wat ur asking for WE WILL RATHER LOSS U AS A CUSTOMER then give u credits and we do not promisee free tvs and dvd thore are retailers offers so dont call us cuz we will tell u is not us is the retailer and u allready know ..why do u guys act so dum!
no hun i wish sometimes i can make my own rules there i do love my job see before we would do whatever the cust wanned.. cust tok advc f us getting call like give the most expencive pack at the lowes price or i will cancel... i now we made those mounsters it was our fault and now that we dont do it u guys go crazy we can not lie to the cust we can lose our job and with the economy today nobody wants to. We are acctually running the company the way it should of..
@Bossmanage thats why its allways good to look at a contract there champ. See ladys and gentlemen it pays to Read- Dont be like bossmanage Be Smart and Read the fine print
you are an agent that is dumb ass hell you see everyday the way they take advantage of people yall probably sit in meeting contaplateing on how and what yall are going to do next. Douch network are a bunch of fraud ass crooks.
im really happy that they change the rules because im not going to call my cell company and tell them to give me everything free or i will cancel thats jus not good we are a business looking for the best for the company as to the customer ,, just to let u know im a customer and im really happy and its not a dumm ass job at least i have one to afort my dish and i get a really nice check
@charito0o0 if u work 4 Comcast, you get the bundle for free including all pay channels as well. U don't have to worry about getting a nice check to afford your Dish. Do u guys even get discounts?
@charito0o0 Yes, I bet u do get a really nice check at the expense of the customers you guys screw over. I just do not think I would feel so proud as to broadcast that I work for Dish. If U work 4 them, then you represent them & all of their crooked dealings. I do not know anyone on their 2nd round with Dish. So you get customers for 1 contract. What happens when no one else returns? U may just lose that job and really nice check.
@gtd0654 So from what your saying that comcast itself doesent have disgruntled customers?. Wow, I remember Quite a few calls from former comcast customers. And I dont recall a single good thing said about the company you dont believe me Check The BBB, I worked in tech/customer service, I dident get a commission for upgrades ect unlike you comcast folks. I think its funny that Im getting a lecture from a person whos company That Has Been Found Guilty of illegal actions By A court of law. LOL
@gtd0654 FYI, I dont work for dishnetwork, But they are a great company and I would defend there reputation because I know they are a good company, let me ask you somthing gtd0654 if you dident work for comcast any longer would you still be singing the same tune?. I rather doubt that
@chapterfour04 I'm glad there's someone to defend Dish Network...I'm sure some ppl have had GREAT experiences with them. If there hadn't been any good experiences they couldn't get ppl to talk on there commercials and come work for them. However, what about those of us that did not have a good experience. Is it wrong for them to express their feelings without being touted as a culprit and "assholes"...the economy is in the tank so any little bit counts. So when any type of fraud happens it's bad
@xenafan4ever. theres where the problem lies,In any situation you got to be diplomatic about it, Even when you have been wronged. If I was an agent still, and I just received a call, and I get cursed and belittled for the majority of the call for somthing that only took 2 minutes for him/her to tell me and for me to fix.. who is at fault?. Human Beings are on the other end Explain calmly your situation and dont get frustrated and they Will move mountains to help you. this isgeneral not just dish
@chapterfour04 I am in customer service and believe in the same exact principle you do. But I also know that MOST of my co workers don't. That's the issue with the service industry these days. How can you say he's lying. What does he gain from that? Diplomacy is an idealistic viewpoint of the world...and you sound like an educated sould to know well enough that most ppl don't live by that code. I'm not out to try to gain anything from this...just to warn others to be careful. Don't be offended
Dish network sucks, they are liars and have no grace period to try out there product. So basically if you sign up for dish network you automatically are in a contract, be warned do not use dish network they are con artists.
I signed up last week for DICK Net with their promo at the back of pennysaver a 19" lcd tv free and its almost 2 wks now and i dont receive the tv yet so i'm going to call a local tv news to complain about this scam.i called them 4x stating that they dont have on stock if thats the case get rid of the ads.call curtis
I had the exact same problem with them, the difference is that they offered me a 2 weeks trial, and that, if I didn't like it, I could cancel with no extra charge, I cancelled 5 minutes after they installed the service, cause they have the worst programming ever, now they want me to pay $305 dollars, this guys are full of shit!!!!!!! They have the worst costumer service!!!!! I rather keep COMCAST, where they have always been nice to me, and give you the best service!!!! FUCK DISH!!!!
As a former dish employee I loved the company, the agents really cared about the customers, I had to leave for school and I got fed up with some of these customers they are the worst type of people I ever had the misfortune of talking to this goes for the majority of the people I've talked to and im happy I never need to put up with them anymore thank god. to all the current dishnetwork agents hang in there I know most the customers are assholes =) find a better job we aint there parents.
@chapterfour04 Right tell me about it people bitch so much about everything its outrages,"I lost signal" "I dint order that ppv i swear" "why are my services cut off!? well duh you haven't paid them?" but any how yeah once you been there for a couple of months its not worth taking those calls getting cussed at half the time isn't worth your time, already been applying somewhere else..
@michaelmike05 yah, customers are upset about there problem thats understandable. but spending 10-15 minutes insulting and belittling you - when you have only 7-9 minutes to fix and end the call, is to much., the day I ended my career at dish, was a great day, not because of the company, the management and agents were great..enjoyed it.. but the customers ughhhh. I never had anyone so rude and disrespectful and I worked for wally world as a supervisor lol.
@chapterfour04 There's nothing wrong with the agents who truly do care about the customer...but EVERYBODY does not follow the same rule. It's is ridiculous to think in a company as large as DISH NETWORK that there are no fraudulent ppl or careless agents. If you cared so much about the customers "who paid your bills" for whatever amount of time you were with the company you wouldn't be calling them assholes now. Customer service is not for everyone, maybe it's a blessing that you're not in it.
@xenafan4ever oh I am in customer service still, I enjoy helping people with there problems no matter the situation, Yes , I was well aware that the consumer pays my bills while I was employeed at dish, but... would you work for a boss who constantly insulted and belittled you? I think you are one sided on this issue. So I see little point to continue until you allow urself to view it from both points of view.
@chapterfour04 Having ppl belittle you is a part of the service industry (and any other industry there is). I was just on the phone with a dish network rep. who DID NOT move mountains to help me. Uninformative and I got three different price quote and a refusal to have someone call me. Waitresses get belittled everyday..it's something that comes with the job. Those are the ppl who you should treat with indifference. I am anything but one sided on the issue. Check the definition of that!
They are lying about what they charges as well to new customers like you. If I saw this ad I would be first cautious after seeing the misspelling of one word, which means this was a fraud by someone else.
ha ha ha newpage123 your trash lol i work for dish and you sound like a piece of shit customer that calls in everysingle day crying that your services aint working and crying about three cents added to your bill
dish network is an amazing company and this gut just didnt read the fine print, he is being illiterate, anyone who says they lied to them should have read the simple contract.
you know if you're looking at a company's homepage, and there's a major typo in it...there's sign number one. does anyone know anything about some kind of 'career opportunity' that 'dish network" has? i've been seeing ads for work at home things, and the website looks shady...just wondering if anyone out there has seen the same thing
really not getting the full extent of these people... they lied when they said that person lied to you. they lie as a daily practice and there are 46 states worth of attorney general lawsuits.. successful.. that document this (yes i too am a victim)
Have any of the Dish customers had a $19.23 charge to their credit card for E-CLUB MEMBER SERVICES 877-313-2582 NJ? This is supposedly a dish warrenty service I agreed to, I never buy warrenties for anything. I called them back in Apr and the company said they would cancel it. I canceled my dish back in May and I am still getting billed for this warrenty service for something I do not have. Dish is a scam.
DISH NETWORK IS A FRAUDULANT COMPANY!!! I HAVE SATELLITE AND I CANT GET OUT OF THE CONTRACT EVEN though it has been bast 30 days every time i watch tv it freezez every 5 minutes how can they keep selling this business to people then they send out immigrants that dont know squat to fix the problem or they tell you to cut down some trees they are crap i wont die till dish network is dust fu** dish network i hate them so much every night my tv freezez every 5 minutes
Only those who had terrible experiences write this b.s, I can guarrantee you for every 1 person who has been wronged X others with the same issue, Have been resolved without hassle.
agreed. a corporation is full of people, and people aren't perfect. some are better at solving problems than others. you can't judge an orchard from a few bad apples.
I personally experienced Dish misrepresentation and Fraud.
There was no misunderstanding.
Their sales agents induce purchase by fraud and then Dish tells customers they aren't responsible for what their sales agents or contractors say or do, ridiculous
An excellent example of how Dish treats people are some of the really ugly comments by Dish or agent employees on this site about customers.
I have Dish Network.. and I made it very clear to them I wanted to CONTRACT...... I bought my own RECEIVER on ebay... I called DISH and they sent me my card and that's it.. I can cancel any time.
LOL honestly DISH is a great company yeah we have lots of fees and stuff and yea u know why ur 1st bill is so much cuz we bill in advance so ur payin for wat u get next month but to aviod this dam ppl pay ur crap on time sign up for autopay make sure anytime u GET QUAILFED for somethin know u its a contact u ppl wit direct tv good luck when ur prices go up cuz of all that money they spend on the nfl sunday ticket lol dish has lowest prices and most HD lol and they suck haha dumb ppl
I have Dish Network in Northern/Central California. I have to agree, after having Cox Cable in San Diego, Dish Network has the worst service I have ever had. I have been fighting with them for over a year about having slow internet service and a box that keeps cutting out. Box has been replaced (3 times until one worked right), but the high speed internet service will cost me to have someone come out and take a look. Spending $125 per month for service, you can bet I'm leaving them.
Doubt this person bought it directly from DN and went through some shady 3rd party retailer and got a verbal promise only. Thats why he edited that photo in crappy mismatched front and color "30 day fraud guarentee"
DISH does do this they make you believe they have a grace period. I called 2 days after I got service canceld next thing I know a 300 dollar bill comes. They were running around until I got a ETHICAL person who agreed 300$ for the service was way to much and I shouldn't have to pay the ETF so I just ended up paying about 3 dollars. DISH NETWORK SUCKS anyone who says otherwise works for them
You probably ordered through a "retailer" or a "sales partner" NOT Dish Network directly. Your argument is like if you called Sony because the sales rep in Walmart lied to you about a TVs specs. It is asinine.
What you're doing with this video is irresponsible - AT BEST - by trying to harm a service provider's reputation you end up affecting hundreds of thousands of jobs that are reliant on this industry (retailers, techs, etc). Think again
@TimeSpiraling I agree. Ive been with Dish & we never offered a money back guarantee. Most likely, it came from a sales partner or a retailer, not the company itself.
@TimeSpiraling Actually we live in a "Buyer's Beware" society. He is doing his just duty to let others know what he has been through. There are sites dedicated to that very same thing. Some people (Like yourself) will go through fraud and allow others to fall victim to the same prey because you don't want to "eliminate jobs" maybe if more ppl would do what he did real HONEST people could get those jobs instead and take back our economy. It's the "BigBusinessBigots" like yourself who keep ppl dwn
@xenafan4ever You call me a "BigBusinessBigot" while simultaneously defending a consumer that is ignorantly spreading disinformation on the Internet? Are you serious? This consumer is blaming DISH Network, in a public forum, for his happenings with an independent retail company. If this consumer were really intent on justice he would list the name of the company he did business with - if he even thought to ask. Just like any big industry, there are bad retailers. Get over it.
Good luck, cause in any court of law, a contract is a contract. This should be a lesson to all, read the fine print before you sign. fugmunkey, though very blunt, is right. Dish has a lot of fine print as does direct tv.
Customers are two faced ignorant want something for nothing including custom work and don't read the contract. Many are so dumb they can't even use the remote for two days before knocking it off channel and calling for service. Because dish is cheap it attracts alot of low lifes. Ass sucking clowns. Addicted to TV they remind me of crack addicts.
I have had dish network for many years and they have been great. Very, very few outages great reception and works fine with my replay tv. I recommended it to my family and friends and still do.
true true.. dish network service really does suck, the Dual receiver has a mind of it own. they said we get local channels out of vermont and turn it was wrong. I am getting a fucking refund.. sorry about the language, going to Direct TV.. its better anyways..
First of all, Dish Network does not .:suck:. and Second of all the reason they pulled a fast one on you was because some Dish Network Retailers just give you a load of BS just so that you can buy Dish Network. Thats why when i talk to my customers i tell them the full 411 about Dish network i dont need to BS them to get it because Dish Network sales its self.
im in the billing department i hate dish ok. we all know dish customers dont like their service. its not the agents that are lying. we say what we are required to tell you. i personally would never get dish i have twc lol and i love them. but us agents have families to provide for. and in my town working for dish is the only good paying job in my area. so dont blame the agents or the retailers BLAME DISH.
I was quoted 29.99/mo with no contract by Dishnet - Dish Network. They sent billing for $49/mo, $99/mo, and later $214 for a totally-fabricated contract. I cancelled their service after about 9 days because of hasseling over charges and very rude customer service.
I can't figure out how Dish Network can stay in bussiness with such brazen disregard to law and ethics. It woud be good if a government agency could discover and punish the perpetrators.
I was quoted 29.99/mo with no contract by Dishnet - Dish Network. They sent billing for $49/mo, $99/mo, and later $214 for a totally-fabricated contract. I cancelled their service after about 9 days because of hasseling over charges and very rude customer service.
I can't figure out how Dish Network can stay in bussiness with such brazen disregard to law and ethics. It woud be good if a government agency could discover and punish the perpetrators.
To all of you uppity A-holes that think that you won't get scammed by companies that are watching what this Dish is doing (and will follow suit) that you are making a huge mistake for taking up for Dish. They are the type of company that will ruin this country! They are going in and taking money out of peoples account with out authorization and if there is not a class action or the better business does not step in all the companies will be doing this before long. WAKE UP LOSERS!
I happen to be a billing supervisor for dish and it amazes me the amount of people that sign a contract without ever reading it or making themselves familiar with the terms of thier agreement. If you would read any dha 24 month contract it when you sign it you authorize dish to collect for any equipment or early termination fees if your acct is cancelled for non payment prior to completing your 24 months.
Yep I read my 2 year contract just fine. I started out with Dish in 2006 with a 625, moved from Ohio to California using Dish Mover in 2008 and then upgraded to a free Vip 722 in 2009 ... yeah I know i'm under contract until 2011 but honestly I have never had many problems with Dish Network and only had to call Customer Service five times in three years.
I have had Dish for over 6 years. The service I receive is great; however, I do agree that the customer service agents could be trained a little better. Every time I call Dish CS I get a different answer to my question. I have started recording the phone calls so that I can replay if needed.
BTW, if your name is on the phone bill, you can record any phone call from YOUR house and YOUR phone. You do not have to tell other ppl in the house that you are recording the calls.
boo hoo another crybaby little bitch, you ppl make me sick.u expect a company to invest 700-3500 bucks installing you with FREE equipment and you use it for a month and try to cancel? you cant even SPELL guarantee you illeterate fuck no wonder you cant read and interpret a service agreement
I agree with you 100%.. I am a dish tech for over 5 yrs now and you said it best. Half of these fucking ppl no they are going to cancel within the thirty days before they even start..
If you are tired of people being dishonest... why are you trying to make DISH look bad when you even admit it was a RETAILER that had lied to you. "...THEY told us..." You need to be complaining about the retailer, NOT Dish!
All you Dish employees can go eat goat balls. My problem with Dish is the over charges on my CC and is allways some piece of shit Haji trying to justify over charges and making false promise of correcting the matter.
junito70 5 months ago
there theifs. they tricked me into sighning a 2 year commitment an i put that on everything i was never told that then the second year they doubled my bill. an told me i got charged 20.00 a month if i canceled my account there dirtball scumbags.
2ingrams 5 months ago
I agree!!!!
DONTBUYDISHNETWORK 6 months ago
So... your saying with directv you would like to pay 60 dollars instead of with dish network a lot less?
breathittcountyguy 7 months ago
@breathittcountyguy no! i hate them all, but what i love is COX cable in oklahoma it is the best an when i go back to there i well let them know that they are the best in the world. i wish cox cable can come all the way over here. because the other guys can kiss cox cable ass.
ImLostInHim 7 months ago
i know that dish is a piece of rotten shit. and if people like dish you know that they love to take it in the ass.
ImLostInHim 7 months ago
@ImLostInHim and if u like directv u know u love to take it in the ass
breathittcountyguy 7 months ago
@breathittcountyguy county guy, you can put it in my tight ass. you have to be big though; i don't do small meat.
fran9860 6 months ago
Federal mandate is 14 days not one month. When you sign the contract it has all the details and cancelation fees in there. Try being an adult and paying for what you ordered you scab douche bag. No wonder our countries going to shit.
TiKondaRoga 7 months ago
working for dish network, i have to say, 99 percent of our customers are full of shit! they lie about everything blame us for their own problems and don't pay their bills. you want to know what, youre missing channels because you dont pay your bill. rain will effect your signal, and i honestly dont give a fuck about how your day is going. the thing that pisses me off about customers in general, we give you a contract...its not our responsibility to read the fucking thing to you.
11bravoairborne 8 months ago
@11bravoairborne Amen...
michaelmike05 5 months ago
@55startrek, the reason your bill went up is because when the contracts for some of the channels dish network pays to have re negotiate they sometimes ask for alot more than what they usually do.. for example fox's re negotiation went from about 8 million to 19 million dollars. in the interest of the customers dish will pay that amount to continue to carry the channel, however in the inteerest of the company they must ask for more to maintain the channel. The basic rules of supply and demand.
primetown956 10 months ago
Lol yeah plus directv doesn't have free HD I use both and went back to dishnetwork
marc122979 10 months ago
Read the entire discription for this video. He is spamming searchs. He named every single dish promotion and other dish search terms. He probably works for DirecTV lol
Dame1999 1 year ago
If you bought a Verizon cell phone at Best Buy, and the kid working there said your first month of calls are free. When you get a bill for your first month of calls, do you yell at Verizon or Best Buy?
Dame1999 1 year ago
what a lil bitch
aduttonater 1 year ago
dish network customer 14 years my satelite box looses it's programming . they will not replace box unless i pay 150.00 i my bill is 65.00 a month no local news no movie channels (hbo cin sh ) for new years nothing , well rambo jaws fear factor and martha f---ing stewart pitiful programming commercial out the---. what the hell do they do with all that money will smith got what 80 million a year dish network your thieving bastards got to go celeb ghost stories is on ..you bastards
sarcasticoldbastard 1 year ago
Did you read the contract? I'm guessing...NO..and don't lie. The website on the video, seems to be a RETAILER website, I'm not expecting for you to know what a retailer is if you didn't have the intelligence to read the contract. READ the damn contract THEN sign, anything that is not on your contract will not be VALID. By signing a contract and posting this video on youtube you signed to be called an idiot...the worst part..on the internet.
knowmyname20 1 year ago
shut up faggot, learn how to spell and get a life
cboseak 1 year ago
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cboseak 1 year ago
Hiya Buddy thanks for the warning although a little late check out our website via youtube you will see a cancellation problem $200 rip off
BadBizUK 1 year ago
Big whiner! I'm betting he's a bed wetting lib!
smokin650 1 year ago
Glad I found this video. Dish screwed us out of money and told a blatant lie when I had the Dish started for my disabled brother. He wasn't able to use it due to illness and he had to move. They told me a disconnect with NO FEES or PENALTIES would not be a problem. They lied and extorted money from us. Shame on them
NorthwestSpring 1 year ago
I was going to switch to dish network from directv because of dish networks hd dvr
that you can watch two tvs on the dish netrwork installer came to my house and told me dish network wouldnt work because there were too many trees a couple of weeks later dish network charged 29 dollars on my debit card for an installation fee when i called to complain they told me they bill that to everyone whether it works or not and i didnt get my money back so i will never get dish network even if i move
dpergram 1 year ago
This has been flagged as spam show
Do not deal with Directv. They told us if we switched back to them from Dish, that they would only charge us $24.99/mo for four rooms, for one year. The first bill was for $42.49, the second was for $66.94. The next if I read it right will be for $84.98.
atp28722 1 year ago
Also a we called the cops on a dish "installer," that pulled up with no representation of the company. He got arrested for not being licensed and false identification. He didn't even work for the company but somehow he knew we ordered. He knew our info.
1369jeejee 1 year ago
@ all of the retards below,
He isn't lying! My wife and I live in Vegas and they told us we wouldn't get charged the first month and $10 off the second month. We got charged full price both months and when we call they denied the offer!!
1369jeejee 1 year ago
Comcast rules.
coffeeandsugar20 1 year ago
i work in customer service and customers complain about EVERYTHING. you're upset that you lose satelitte signal in a THUNDERSTORM, you're upset about the billing and everything else. calling in to customer service and yelling at a rep isn't going to help you. we want to help you because no one likes it when their tv goes out but MY GOD!!! read your contract and when you call in LISTEN to what we have to say before you start cussing and crying like a 2 year old
pinkyy8081 1 year ago 11
@pinkyy8081 Thumbs Up my friend!!!!!!!
CSR myself, and that's true, we do want to help you out, but god damn if you have a fucking foot of snow on your Satellite Dish how do you expect to have a picture???
think about the situation before calling in.. there is people that REALLY need help, if you're going to call just to bitch, complain and yell at us, save it, come on, we ALL pay bills, we ALL have problems with a company, but we have a contract READ IT for god's sake... peace
tiringuiriringui13bm 11 months ago
@pinkyy8081 Yeah, me too. All the customers wants to get all for free all the time, each month, each call...
dorantesm 2 months ago
your an idiot. pretty sure a billion dollar company isn't going to spell the word "guarantee" wrong on their web site or flier. get a life pal and stop your bitching
USRebelz 1 year ago 2
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pansophia 1 year ago
Dish makes offers on their web site and TV for fixed terms (one or two years). However, once you sign up, they will raise the price. Dish says they can ignore what is on their web site or TV because the contract says they can raise the price at any time. Actually their prices aren't lower than Direct TV and Cable: Dish just says they are lower in their advertising and changes the price on the bill. The Attorney General needs to go after these scam artists.
pansophia 1 year ago
@pansophia Notice how these idiots give FREE starz and then raise the price.Happened to me this week. Signed up in Aug 2010 for $24.99 first year and then $39.99 2nd year. My last bill is 36.97. Claim they can pass along price increases. If I want to cancel my contract it will cost me $332.00. If I want the dish removed ,another $99.00. pansophia you are correct attornery general NOW!!!
55STARTREK 11 months ago
This has been flagged as spam show
Dish Network lies and deceives their customers. They are not cheaper than cable. You can get Comcast Digital Starter for $44.95 a month and it has ALL the good channels that Dish does not have in their 120 and 120 plus packages. And Comcast and Direct TV don't try to rip you off with deceiving lies. Dish advertising and channel packages are LIES.
CLASS ACTION LAWSUIT COMING SOON
ratevideos 1 year ago
THIS VIDEO SUCKS. READ THE CONTRACT FIRST. DUMB ASS.
meeralauren 1 year ago
dishnetwork has retailers better check it with them first
meeralauren 1 year ago 2
u got it thru a retail dumbass!!! read b4 u sign, thats why economy is the way it is because of bad consumers...maybe u wanna tell people to make sure they goin thru the main source not to some retail..retail screws u over big time, not only u have a contract wit dish but with them as well..which is wat happened to u..maybe u ought to read some more ;) saves u from looking like a dumbass on youtube :DDDDDD!!!!!!!!!
ululanikalea 1 year ago
thanks for the heads up... i keep getting calls from these people from india or they're indian, idunno, and they keep saying they'lll give me a discount, they will not stop calling, i receive a call every half hour on the hour! I am ready to kill someone.
antsinyourpantz1 1 year ago
I also work in the customer service industry But, I will say this about Dish Network. When i signed up with them, nothing was the same as when they came to install it. The price was $400 more because we had to buy the equipment. The package price was more expensive. My contract with them just ended and I just ended my service.
RickinTN 1 year ago
thats what's wrong with this country to many criminals with companies.. they did me the same way... but i can't blame them i blame our government .. they know about all these criminals, and they allow for them to operate...
01halo 1 year ago
he is not lying you are... they did me the same way..
01halo 1 year ago
U-Verse
I was told on the phone that I could get Uverse with no charge to a phone line. It would be a deal. Yet, every month, they tried to charge me for the phone line. Every month i had to call them and get them to credit me for the phone line. Every month. Forget them. I cancelled.
dangsthurt 1 year ago
This is third party sales..
BUT! Dish Network is a scam. They do lie. They offered me free local channels-can't get them where Im at, but because of that, I have to pay 49.99 in order to get a special 'box' that enables me to do so-and they said they would waive the 49.99-LIE! Im also suppose to get a 50$ discount because someone I knew had Dish and its been 5 months-LIE
I call and they're rude and send me to their cancellation department every time I call.Theyre the devil of cable providers!
mike74ny 1 year ago
@mike74ny This is almost the exact same experience I've had.
xenafan4ever 1 year ago
This has been flagged as spam show
If you call Dish on the phone you get some towelhead from India that can't even speak the King's English. Dish sucks. The only thing you'll see for $19.99/month is religious channels, paid programming channels, shopping channels, commercials & Roseanne's fat ugly stinking trailer park ass. To see anything decent you'll have to spend around $60/month.
MaceMn 1 year ago
is that their website...damn..really FRAUDULENT hmm...misspeling the word "GUARANTEE" to "GUARNTEE".. hahaha...it seems that nobody really checkin' their people...wtf.
potteriddle 1 year ago 5
@potteriddle lmfao!!
red05SER 1 year ago
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eschatonhopkins 1 year ago
The Customer Service at Dishnetwork sucks, I am just switching to Direct Tv and Dishnetwork is charging me to return all the equipment, I guess they don't tell that to people in your commercials, it's ridiculous to be paying to return Dishnetwork heavy equipment,,,,,,
Dishpastcustomer 1 year ago
@Dishpastcustomer OF COURSE IF YOU'RE LEASING AN EQUIPMENT YOU'RE SUPPOSE TO RETURN IT. I BET DIRECTV HAS THE SAME BUSINESS RULE DUMB ASS.
meeralauren 1 year ago
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spre187 1 year ago
i don't freaking work for dish? wtf?
EniiiBukuroshe 1 year ago
Comcast has no contracts as they do not need them. They know once someone goes to Dish Network, they will definitely come back anyways. I pd a hefty cancellation fee to get away from Dish. When u lose signal, they will send a tech @ $95. U R responsible for shipping the receivers back @ $15 each plus tax. When U work for a crooked company, U can expect to take tons of calls from disgruntled customers. They won't take the satellites back. They C it as free advertising. You will C it at dump !!!
gtd0654 1 year ago
Tech issue= will charge U $95 to send tech if u r out of warranty when it 's their problem . U R responsible for upkeep of equipment.
If U purchase ins., it is only $15 when out of warranty.
U R not buying here folks, U R leasing, OK
Canceled contract = 6 months @ $60
Return receivers= UPS @ $15 per receiver plus tax
To drop equipment off @ nearest location, we were told it w/b in CO
Their tech drove from CO to install Dish here in WA State !!!
Do the math. Can u afford these clowns?
gtd0654 1 year ago
Comment removed
gtd0654 1 year ago
I canceled my account one year ago, today I found out they charged me for a full year... when I called them.. they admitted it was canceled but wouldn't refund my money... Dish Network is a joke...
MichaelBearwalf 1 year ago
Dish is crap. it really is. I've had to send back my receiver twice. the DAMN thing WON'T RECORD!!! It just says "unplug it and wait 1 minute." (which i've done several times!)
I sent my first one back then got a new one,and oh and behold! the second one broke two months later! I'm seriously considering getting cable.
My neighbors' receivers quit recording too. They might be looking at a mass recall.
jesse66126 1 year ago
i had some kinda the same happen to i seen a add for the dish network and internet combo so i called them and they came out and hooked the dish up right after he was done he went to leave and i ask who was hooking up the internet and he said dish done do internet soo i called dish and they said they stoped doing the internet the mounth befor so i took them ok well i dont want your serves then becase i wanted the internet with and thats what i was toold i was getting and they gave me a run around
jeffcougar1968 1 year ago
@Robhot1982 Covering? what kind of arrogant prick thinks that, common sense just goes right over your head doesent it.
chapterfour04 1 year ago
@chapterfour04 Did your common sense lead U to believe U did not work for a crooked company? Crooked companies get tons of disgruntled customers. Sorry U had to be on the receiving end, but hey, that was your choice. If U work 4 them, then U represent them. If U choose to represent them then U agree with their policies of screwing people over.
gtd0654 1 year ago
Comment removed
chapterfour04 1 year ago
I bought 2 Dishnet receivers form a dealer, i have disconnected with them and opened a new account and sold the 2 receivers i own, the person i sold them to turned out to be a cop,and said that the receivers were stolen equipment, Now dishnet wants me to pay them for the equipment and wants me to go to jail and disconect my other dishnet services, i hate dishnet!
bloodwiper 1 year ago
Why Get DIsh If you dont like There Contacts it Even says it On The Fine Print 24 Months man you People Are Fags...
dayofthedead55 1 year ago 2
I assure you the offer you inquire about through Dish Net will not be the package they set you up with. You do not get free HD, you do not get local channels free, you do not get free visitation to re-aim your sattellite, that runs about $90.00 a visit after your first 30 days are up. Once they got you locked into the contract they are just like any other service provider....
vijion2020 1 year ago
As a dish network customer, I can confirm a similiar situation. Even if you do sign up through a retailer or private sales firm. Dish network establishes and approves all contracts / deals offered through the retailer, its called Ye Olde Bait and Switch. By pawning off the blame to the retailers and paying a hefty commishions to the retailer for the sale, they have free rights to a 2 year contract which entitles them to RIP you off the entire time.
vijion2020 1 year ago
a few weeks passed by and no money was refund, he then called them and they said that they wont refund his money but that they would credit it to his account... now my friend is behind all his other bills thanks to dish. thank you guys...
capufo 1 year ago
ok so my friend was behind his payment for 2 months. he told dish to put a hold on his account until he could make the payments, they told him that they wont charge him or offer any service until he pays so he was fine with it. One firday right after work, he goes on his bank accout and there was a 500 dollar fee from dish on his account. they say they wanted their equiptment back even tho he said he wanted the service. he paid the bill, and they said they would refund the money in 5-6 days n no
capufo 1 year ago
@capufo FYI IF YOU DONT PAY YOUR BILL ON TIME OUR ACCT WILL BE DISCO AND U NEED TO RETURN THE EQUIPMENT RIGHT AWAY.
meeralauren 1 year ago
@meeralauren he told them he was going to keep the service, and that he was going to make the payment by friday. well when that friday came. dish took the money for the equipment out of his account and he called asking @#%^@# happen how the front door is he been charge for equipment if he is keeping the service, and he was told if he wants to he could make the bill and keep the service and his money would be returned well. he payed and dish said we cant return the money so we will just credit it
capufo 1 year ago
I have an easy way to get out of Dish Network early $300 cancellation fee..Cancel your bank account that you set up service with Dish with and then call to cancel...You can't debit an account that does not exist..
Also note that you can dispute a bill until kingdom come, which is what I plan on doing...Dish is a scam company that deserves to be sued.
BrodyCobb 1 year ago
If i told you i was Obama on the phone does that mean im obama. Wow i can't believe you fall for someone talking on the phone. you are just a complete dumb ass. ok some one calls you... you don't know who they say they are. people do this shit all the time and if your just a retard who believes everything he hears then do i have bad news for you
xXhighwolfXx 1 year ago
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xXhighwolfXx 1 year ago
talk to the retailer that sold you the service maybe they had a 30 day trial
JV10HOU 1 year ago
IF YOU EVER WANT DISH NETWORK, GO DIRECTLY THOUGH DISH NETWORK, AND NOT A RETAILER THE PROMISE STUFF THAT IS NOT TRE JUST SO YOU BUY FROM THEM!!
mmiller6153 1 year ago 2
I recently got scammed by Dish Network. The exact same thing happened to me.
BrodyCobb 1 year ago
DUDE... I just hooked up with Dish about 3 weeks ago. I DID NOT USE SOME SECOND PARTY RETAILER! I searched their site for trial periods and found nothing!!! I read the 24 month contract by DN before I ordered... nothing about a trial period. However when I called DirecTV to disconnect, they are the ones who LIED and told me that I could still cancel DN without future charges as the girl pleaded with me to stay with DTV. READ THE CONTRACTS, DO YOUR HOMEWORK FIRST and QUIT TRUSTING IN STRANGERS!
totalsurreal 1 year ago
this guy is so stupid, and CHAPTERFOUR04 you are so right we are not there parents!!!!!
tiffanator100 1 year ago
@tiffanator100 and yes i work for dish
tiffanator100 1 year ago
Dish lies routinely. They turned me from a happy customer to someone who hates them with a passion.
bobomation 1 year ago
I ordered directly through dish as well and was told i had 30 days to cancel with in 3 days i realized what a POS my dvrs were and that my SO CALLED HD channels didn't look any better then my SD channels also alot of channels i was told i had I didn't have all they could say was there was no 30 day trial. Oh did i mention to this date 4 months after getting it my main reciver still doesn't work and my bill is about 40$'s more then what i was told it would be.
queball110 1 year ago
Randy, you are not very smart.
filmmaker2698 1 year ago
randy read ur dam contract......lol.. yes i also work for dish..
primetown956 1 year ago
dumass wh ocreated this make this video up
1000Rahid 1 year ago
I agree with
jcroucher76, I work for Dish Network, and the people get their contract in their hands and they don`t even read it, they just sign it.
So sorry for you for not caring about your service and about your money..
We don´t lie, is more like you didn´t pay atenttion.
Phia8913 1 year ago
yes most of them are trained to do JUST TO GET YOU UNDER CONTRACT lol , now thousands of people are getting dish network FREE !with their own receivers lol....".KARMA" DOESNT IT FEEL NICEEE!!!
puchito008 1 year ago
Hey you know when you " valued customers " ask for free upgrades and we give them to you, and even give you credits??? Well remember that part of the call we started going over terms//conditions.... mayby you should have listened: contracters//retailers, nogo. call ONLY the 1-800-333 -DISH [3474]. And yes I AM one of those LOYALTY agents.
helphasarrived69 1 year ago
I work for the largest Dish Network retailer and i know that ALL retailers legally must read or play a pre-recorded msg of the complete terms and conditions for your order and service. maybe half the customers ever listen. the smart ones do and they will ask the questions to protect their best intrests! it happens with Direct, Time Warner, Comcast, Cox, ALL OF THEM!!! not just Dish Network! i deal with it everyday.
jcroucher76 1 year ago 2
and also read the freaking contact know what ur getting into and is not just us banks with there intrest all companies make changes u should be use to it
charito0o0 1 year ago
im an agent at dish i love the company im going to be honest we just began to care about the customers we r not going to make u happy by given u everything free of credits anD shit like that forget it thats gone we will educate u and u have to pay wat ur asking for WE WILL RATHER LOSS U AS A CUSTOMER then give u credits and we do not promisee free tvs and dvd thore are retailers offers so dont call us cuz we will tell u is not us is the retailer and u allready know ..why do u guys act so dum!
charito0o0 1 year ago
you an agent that is a dumb ass you see everyday how they take advantage of people all yall are a bunch of crooks period.
Bossmanage 1 year ago
no hun i wish sometimes i can make my own rules there i do love my job see before we would do whatever the cust wanned.. cust tok advc f us getting call like give the most expencive pack at the lowes price or i will cancel... i now we made those mounsters it was our fault and now that we dont do it u guys go crazy we can not lie to the cust we can lose our job and with the economy today nobody wants to. We are acctually running the company the way it should of..
charito0o0 1 year ago
@Bossmanage thats why its allways good to look at a contract there champ. See ladys and gentlemen it pays to Read- Dont be like bossmanage Be Smart and Read the fine print
chapterfour04 1 year ago
you are an agent that is dumb ass hell you see everyday the way they take advantage of people yall probably sit in meeting contaplateing on how and what yall are going to do next. Douch network are a bunch of fraud ass crooks.
Bossmanage 1 year ago
im really happy that they change the rules because im not going to call my cell company and tell them to give me everything free or i will cancel thats jus not good we are a business looking for the best for the company as to the customer ,, just to let u know im a customer and im really happy and its not a dumm ass job at least i have one to afort my dish and i get a really nice check
charito0o0 1 year ago
@charito0o0 if u work 4 Comcast, you get the bundle for free including all pay channels as well. U don't have to worry about getting a nice check to afford your Dish. Do u guys even get discounts?
gtd0654 1 year ago
@charito0o0 Yes, I bet u do get a really nice check at the expense of the customers you guys screw over. I just do not think I would feel so proud as to broadcast that I work for Dish. If U work 4 them, then you represent them & all of their crooked dealings. I do not know anyone on their 2nd round with Dish. So you get customers for 1 contract. What happens when no one else returns? U may just lose that job and really nice check.
gtd0654 1 year ago
@gtd0654 So from what your saying that comcast itself doesent have disgruntled customers?. Wow, I remember Quite a few calls from former comcast customers. And I dont recall a single good thing said about the company you dont believe me Check The BBB, I worked in tech/customer service, I dident get a commission for upgrades ect unlike you comcast folks. I think its funny that Im getting a lecture from a person whos company That Has Been Found Guilty of illegal actions By A court of law. LOL
chapterfour04 1 year ago
@gtd0654 FYI, I dont work for dishnetwork, But they are a great company and I would defend there reputation because I know they are a good company, let me ask you somthing gtd0654 if you dident work for comcast any longer would you still be singing the same tune?. I rather doubt that
chapterfour04 1 year ago
@chapterfour04 I'm glad there's someone to defend Dish Network...I'm sure some ppl have had GREAT experiences with them. If there hadn't been any good experiences they couldn't get ppl to talk on there commercials and come work for them. However, what about those of us that did not have a good experience. Is it wrong for them to express their feelings without being touted as a culprit and "assholes"...the economy is in the tank so any little bit counts. So when any type of fraud happens it's bad
xenafan4ever 1 year ago
@xenafan4ever. theres where the problem lies,In any situation you got to be diplomatic about it, Even when you have been wronged. If I was an agent still, and I just received a call, and I get cursed and belittled for the majority of the call for somthing that only took 2 minutes for him/her to tell me and for me to fix.. who is at fault?. Human Beings are on the other end Explain calmly your situation and dont get frustrated and they Will move mountains to help you. this isgeneral not just dish
chapterfour04 1 year ago
@chapterfour04 I am in customer service and believe in the same exact principle you do. But I also know that MOST of my co workers don't. That's the issue with the service industry these days. How can you say he's lying. What does he gain from that? Diplomacy is an idealistic viewpoint of the world...and you sound like an educated sould to know well enough that most ppl don't live by that code. I'm not out to try to gain anything from this...just to warn others to be careful. Don't be offended
xenafan4ever 1 year ago
@charito0o0
learn to spell
EniiiBukuroshe 1 year ago
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gtd0654 1 year ago
DICK NETWORK ARE DICK HEADS
iyalakantomanen 1 year ago 2
Dish network sucks, they are liars and have no grace period to try out there product. So basically if you sign up for dish network you automatically are in a contract, be warned do not use dish network they are con artists.
Tysoncut 1 year ago
I signed up last week for DICK Net with their promo at the back of pennysaver a 19" lcd tv free and its almost 2 wks now and i dont receive the tv yet so i'm going to call a local tv news to complain about this scam.i called them 4x stating that they dont have on stock if thats the case get rid of the ads.call curtis
manintoynenam 1 year ago
i work for dish as a tech, and i hear about stories like that on a weekly basis, they do it a lot! screw them, i cant wait to quit
NoobB00b 2 years ago
I had the exact same problem with them, the difference is that they offered me a 2 weeks trial, and that, if I didn't like it, I could cancel with no extra charge, I cancelled 5 minutes after they installed the service, cause they have the worst programming ever, now they want me to pay $305 dollars, this guys are full of shit!!!!!!! They have the worst costumer service!!!!! I rather keep COMCAST, where they have always been nice to me, and give you the best service!!!! FUCK DISH!!!!
tys1566 2 years ago
As a former dish employee I loved the company, the agents really cared about the customers, I had to leave for school and I got fed up with some of these customers they are the worst type of people I ever had the misfortune of talking to this goes for the majority of the people I've talked to and im happy I never need to put up with them anymore thank god. to all the current dishnetwork agents hang in there I know most the customers are assholes =) find a better job we aint there parents.
chapterfour04 2 years ago 2
@chapterfour04 Right tell me about it people bitch so much about everything its outrages,"I lost signal" "I dint order that ppv i swear" "why are my services cut off!? well duh you haven't paid them?" but any how yeah once you been there for a couple of months its not worth taking those calls getting cussed at half the time isn't worth your time, already been applying somewhere else..
michaelmike05 1 year ago
@michaelmike05 yah, customers are upset about there problem thats understandable. but spending 10-15 minutes insulting and belittling you - when you have only 7-9 minutes to fix and end the call, is to much., the day I ended my career at dish, was a great day, not because of the company, the management and agents were great..enjoyed it.. but the customers ughhhh. I never had anyone so rude and disrespectful and I worked for wally world as a supervisor lol.
chapterfour04 1 year ago
@chapterfour04 There's nothing wrong with the agents who truly do care about the customer...but EVERYBODY does not follow the same rule. It's is ridiculous to think in a company as large as DISH NETWORK that there are no fraudulent ppl or careless agents. If you cared so much about the customers "who paid your bills" for whatever amount of time you were with the company you wouldn't be calling them assholes now. Customer service is not for everyone, maybe it's a blessing that you're not in it.
xenafan4ever 1 year ago
@xenafan4ever oh I am in customer service still, I enjoy helping people with there problems no matter the situation, Yes , I was well aware that the consumer pays my bills while I was employeed at dish, but... would you work for a boss who constantly insulted and belittled you? I think you are one sided on this issue. So I see little point to continue until you allow urself to view it from both points of view.
chapterfour04 1 year ago
@chapterfour04 Having ppl belittle you is a part of the service industry (and any other industry there is). I was just on the phone with a dish network rep. who DID NOT move mountains to help me. Uninformative and I got three different price quote and a refusal to have someone call me. Waitresses get belittled everyday..it's something that comes with the job. Those are the ppl who you should treat with indifference. I am anything but one sided on the issue. Check the definition of that!
xenafan4ever 1 year ago
you little fagot dish has got to put something in there fine print about even selling to people like you
4x4bobt 2 years ago
Dish sucks,
I'm a DNS (Dish network) employee. Here in AZ they treat there techs no better than replaceable trash...Fuck them
Believe me when i say they can be a VERY(!) shady company.
RksACTS 2 years ago
They are lying about what they charges as well to new customers like you. If I saw this ad I would be first cautious after seeing the misspelling of one word, which means this was a fraud by someone else.
semco72057 2 years ago
They have to get rid of those independent contractors.
MrTabby5000 2 years ago
ha ha ha newpage123 your trash lol i work for dish and you sound like a piece of shit customer that calls in everysingle day crying that your services aint working and crying about three cents added to your bill
bossman956 2 years ago
dish network is an amazing company and this gut just didnt read the fine print, he is being illiterate, anyone who says they lied to them should have read the simple contract.
baphochrist 2 years ago
You must really like working for Dish Network. You're a tool.
barbiegrl213 2 years ago
Comment removed
barbiegrl213 2 years ago
you know if you're looking at a company's homepage, and there's a major typo in it...there's sign number one. does anyone know anything about some kind of 'career opportunity' that 'dish network" has? i've been seeing ads for work at home things, and the website looks shady...just wondering if anyone out there has seen the same thing
jentheactress 2 years ago
really not getting the full extent of these people... they lied when they said that person lied to you. they lie as a daily practice and there are 46 states worth of attorney general lawsuits.. successful.. that document this (yes i too am a victim)
gracieann09 2 years ago
Sorry about that ! That happens with a lot of companies. Sad, but true !
DishNetworkOffers 2 years ago
Comment removed
minerslave4 2 years ago
this is why i pay in cash
minerslave4 2 years ago
Have any of the Dish customers had a $19.23 charge to their credit card for E-CLUB MEMBER SERVICES 877-313-2582 NJ? This is supposedly a dish warrenty service I agreed to, I never buy warrenties for anything. I called them back in Apr and the company said they would cancel it. I canceled my dish back in May and I am still getting billed for this warrenty service for something I do not have. Dish is a scam.
jcsquad316 2 years ago
DISH NETWORK IS A FRAUDULANT COMPANY!!! I HAVE SATELLITE AND I CANT GET OUT OF THE CONTRACT EVEN though it has been bast 30 days every time i watch tv it freezez every 5 minutes how can they keep selling this business to people then they send out immigrants that dont know squat to fix the problem or they tell you to cut down some trees they are crap i wont die till dish network is dust fu** dish network i hate them so much every night my tv freezez every 5 minutes
newpage123 2 years ago
hey, maybe your tv freezes because the immigrants were arabs and they put a bomb in your dish for being such a jackass
rollx2015 2 years ago
check your trees.
2fast4all 1 year ago
Only those who had terrible experiences write this b.s, I can guarrantee you for every 1 person who has been wronged X others with the same issue, Have been resolved without hassle.
chapterfour04 2 years ago
agreed. a corporation is full of people, and people aren't perfect. some are better at solving problems than others. you can't judge an orchard from a few bad apples.
rollx2015 2 years ago
randy...u are a douchebag
trpgsinister 2 years ago
I personally experienced Dish misrepresentation and Fraud.
There was no misunderstanding.
Their sales agents induce purchase by fraud and then Dish tells customers they aren't responsible for what their sales agents or contractors say or do, ridiculous
An excellent example of how Dish treats people are some of the really ugly comments by Dish or agent employees on this site about customers.
hawk9030 2 years ago
I thought every service is like that, if you don't like the service you get your money back before 30 days are up?
I kept my internet since I was a new customer and it cost me 41.02 that's with the cable modem from Charter. The modem was only 1.02 a month
They came back to the house and disconnect the wires because I didn't pay my late fee on time.
Oh well... I can just use my aunt's connection two houses down lol.. I'm at my sister's house typing this though.
XohshitztonysbackX 2 years ago
Customer calls in, saying ordered an adult ppv, and it didnt work. customer calls in at 6:57. ppv was ordered 6:52.
" i ordered the ppv...ah..and its not working...i want my money back" and you can hear the customer breathing heavily like he just came......
Archikrut 2 years ago
I have Dish Network.. and I made it very clear to them I wanted to CONTRACT...... I bought my own RECEIVER on ebay... I called DISH and they sent me my card and that's it.. I can cancel any time.
The best thing is to never get in contracts.
dslchommme1 2 years ago
LOL honestly DISH is a great company yeah we have lots of fees and stuff and yea u know why ur 1st bill is so much cuz we bill in advance so ur payin for wat u get next month but to aviod this dam ppl pay ur crap on time sign up for autopay make sure anytime u GET QUAILFED for somethin know u its a contact u ppl wit direct tv good luck when ur prices go up cuz of all that money they spend on the nfl sunday ticket lol dish has lowest prices and most HD lol and they suck haha dumb ppl
funkytotti 2 years ago
I have Dish Network in Northern/Central California. I have to agree, after having Cox Cable in San Diego, Dish Network has the worst service I have ever had. I have been fighting with them for over a year about having slow internet service and a box that keeps cutting out. Box has been replaced (3 times until one worked right), but the high speed internet service will cost me to have someone come out and take a look. Spending $125 per month for service, you can bet I'm leaving them.
Silver1Sprg 2 years ago
Doubt this person bought it directly from DN and went through some shady 3rd party retailer and got a verbal promise only. Thats why he edited that photo in crappy mismatched front and color "30 day fraud guarentee"
milh467 2 years ago
YOU ARE RIGHT!
DISH does do this they make you believe they have a grace period. I called 2 days after I got service canceld next thing I know a 300 dollar bill comes. They were running around until I got a ETHICAL person who agreed 300$ for the service was way to much and I shouldn't have to pay the ETF so I just ended up paying about 3 dollars. DISH NETWORK SUCKS anyone who says otherwise works for them
navarror225983 2 years ago
YOU ARE WRONG
You probably ordered through a "retailer" or a "sales partner" NOT Dish Network directly. Your argument is like if you called Sony because the sales rep in Walmart lied to you about a TVs specs. It is asinine.
What you're doing with this video is irresponsible - AT BEST - by trying to harm a service provider's reputation you end up affecting hundreds of thousands of jobs that are reliant on this industry (retailers, techs, etc). Think again
Be honest on your way,
Time_Spiraling
TimeSpiraling 2 years ago 8
@TimeSpiraling I agree. Ive been with Dish & we never offered a money back guarantee. Most likely, it came from a sales partner or a retailer, not the company itself.
coldheartedkurt 1 year ago 2
@TimeSpiraling yes, i work for dish network and youre right
ernestofix 1 year ago
@TimeSpiraling Actually we live in a "Buyer's Beware" society. He is doing his just duty to let others know what he has been through. There are sites dedicated to that very same thing. Some people (Like yourself) will go through fraud and allow others to fall victim to the same prey because you don't want to "eliminate jobs" maybe if more ppl would do what he did real HONEST people could get those jobs instead and take back our economy. It's the "BigBusinessBigots" like yourself who keep ppl dwn
xenafan4ever 1 year ago
@xenafan4ever You call me a "BigBusinessBigot" while simultaneously defending a consumer that is ignorantly spreading disinformation on the Internet? Are you serious? This consumer is blaming DISH Network, in a public forum, for his happenings with an independent retail company. If this consumer were really intent on justice he would list the name of the company he did business with - if he even thought to ask. Just like any big industry, there are bad retailers. Get over it.
TimeSpiraling 1 year ago
Good luck, cause in any court of law, a contract is a contract. This should be a lesson to all, read the fine print before you sign. fugmunkey, though very blunt, is right. Dish has a lot of fine print as does direct tv.
markiemark8585 2 years ago
Sucker. Read the fine print.
babyboy69881 2 years ago
Customers are two faced ignorant want something for nothing including custom work and don't read the contract. Many are so dumb they can't even use the remote for two days before knocking it off channel and calling for service. Because dish is cheap it attracts alot of low lifes. Ass sucking clowns. Addicted to TV they remind me of crack addicts.
fugmunkey 2 years ago
I have had dish network for many years and they have been great. Very, very few outages great reception and works fine with my replay tv. I recommended it to my family and friends and still do.
christo930 2 years ago
Dishnetwork Main Company
Scams Customers out money .
I know a few People this has Happen to
in even my self
That way i switch to DriecTV
PinkSilverWolf 2 years ago
@PinkSilverWolf that makes no sense.. how much heroin did you do before you started typing?
concord3 2 years ago
true true.. dish network service really does suck, the Dual receiver has a mind of it own. they said we get local channels out of vermont and turn it was wrong. I am getting a fucking refund.. sorry about the language, going to Direct TV.. its better anyways..
jazztrio2008 2 years ago
First of all, Dish Network does not .:suck:. and Second of all the reason they pulled a fast one on you was because some Dish Network Retailers just give you a load of BS just so that you can buy Dish Network. Thats why when i talk to my customers i tell them the full 411 about Dish network i dont need to BS them to get it because Dish Network sales its self.
NorCalSatellite 2 years ago
amen. i get that with cell phone -.-
dish net suck any way.
rwmtiger 2 years ago
im in the billing department i hate dish ok. we all know dish customers dont like their service. its not the agents that are lying. we say what we are required to tell you. i personally would never get dish i have twc lol and i love them. but us agents have families to provide for. and in my town working for dish is the only good paying job in my area. so dont blame the agents or the retailers BLAME DISH.
mietanaka 2 years ago
Dish network is great. Remember, you only hear from the dissatisfied customers because satisfied ones don't need to call you.
christo930 2 years ago 3
This has been flagged as spam show
I was quoted 29.99/mo with no contract by Dishnet - Dish Network. They sent billing for $49/mo, $99/mo, and later $214 for a totally-fabricated contract. I cancelled their service after about 9 days because of hasseling over charges and very rude customer service.
I can't figure out how Dish Network can stay in bussiness with such brazen disregard to law and ethics. It woud be good if a government agency could discover and punish the perpetrators.
danielb444444 2 years ago
I was quoted 29.99/mo with no contract by Dishnet - Dish Network. They sent billing for $49/mo, $99/mo, and later $214 for a totally-fabricated contract. I cancelled their service after about 9 days because of hasseling over charges and very rude customer service.
I can't figure out how Dish Network can stay in bussiness with such brazen disregard to law and ethics. It woud be good if a government agency could discover and punish the perpetrators.
danielb444444 2 years ago 2
tHA'S TRUE
josegnr12 2 years ago
Comment removed
ramo1050 2 years ago
To all of you uppity A-holes that think that you won't get scammed by companies that are watching what this Dish is doing (and will follow suit) that you are making a huge mistake for taking up for Dish. They are the type of company that will ruin this country! They are going in and taking money out of peoples account with out authorization and if there is not a class action or the better business does not step in all the companies will be doing this before long. WAKE UP LOSERS!
tallawood 2 years ago
I happen to be a billing supervisor for dish and it amazes me the amount of people that sign a contract without ever reading it or making themselves familiar with the terms of thier agreement. If you would read any dha 24 month contract it when you sign it you authorize dish to collect for any equipment or early termination fees if your acct is cancelled for non payment prior to completing your 24 months.
cvman2003 2 years ago
Yep I read my 2 year contract just fine. I started out with Dish in 2006 with a 625, moved from Ohio to California using Dish Mover in 2008 and then upgraded to a free Vip 722 in 2009 ... yeah I know i'm under contract until 2011 but honestly I have never had many problems with Dish Network and only had to call Customer Service five times in three years.
Ohioankev 2 years ago
I have had Dish for over 6 years. The service I receive is great; however, I do agree that the customer service agents could be trained a little better. Every time I call Dish CS I get a different answer to my question. I have started recording the phone calls so that I can replay if needed.
BTW, if your name is on the phone bill, you can record any phone call from YOUR house and YOUR phone. You do not have to tell other ppl in the house that you are recording the calls.
TheGeekyGirl 2 years ago
boo hoo another crybaby little bitch, you ppl make me sick.u expect a company to invest 700-3500 bucks installing you with FREE equipment and you use it for a month and try to cancel? you cant even SPELL guarantee you illeterate fuck no wonder you cant read and interpret a service agreement
jamesrhcp78 3 years ago 3
I agree with you 100%.. I am a dish tech for over 5 yrs now and you said it best. Half of these fucking ppl no they are going to cancel within the thirty days before they even start..
lindydad13 2 years ago 2
What a moron, another crybaby crying about there stupid ass tv, for the looks you need to start reading, you have mispelled guarantee. ha ha ha.
damr666 3 years ago
Probably to pressure their retailers to stop being dishonest... As only the Dish can...
oEZoTarg3to 3 years ago
If you are tired of people being dishonest... why are you trying to make DISH look bad when you even admit it was a RETAILER that had lied to you. "...THEY told us..." You need to be complaining about the retailer, NOT Dish!