How to deal with Comet Customer Services

[SimonMrCowell]

I would rename this video "Man has his period"

[shussey100]

you should have gone to Amazon. They are excellent and I'm 101% happy.

[djratty8]

Amazing vid and yes it is like that in the call centre i should no cause i work for them and all there intrested in is saving money and hitting targets and if they treated there staff right im sure none of this would happen :)

[slartyuk]

comet group fucking suck...they just like numbers through the doors and dont give a shit about smilng after they take your cash. im pleased they are going bust.

[GoldenbanjoDJ]

@slartyuk

Comet are independent actually. Dsgi (currys, pc world and dixons) are the ones who are together. No Comet are not going bust. they are reporting a loss for the first time. That doesn't mean they are going bust. You have zero commercial awareness.

And will that make you feel big, will it? Wasting both your own time and someone else's (who will, by the way, get paid for that hour 'wasted' anyway LOL) spending an hour going on a wild goose chase? You're a sad act AND a moron. Hahaha!

[MrSdm2]

@GoldenbanjoDJ speaking as an employee, they are going bust... They have just started to close stores and the MD has been pushed out

[GoldenbanjoDJ]

comet beats currys, that's for sure

[slartyuk]

@GoldenbanjoDJ the whole comet group suck shit,currys pc world etc etc. your all the same tit in a diff bra

[lndac02]

Even currys staff don't camp on customers like you towrags do. if we need useless advice we will snap out fingers and you can scuttle over, otherwise whilst we view items in your store kindly fuck off and stop hovering!

[DaMostGuNNiN]

LOL Now its drying.

[madbab00n]

what a dip shit now he has to buy a new one -.-

[terryclary]

I know how you feel pal. They drive you to this. They are all the same believe me.

I'm frightened to buy anything because nothing works and nobody cares.

Customer service.....my arse..... Terry (been there)

[robjohnston]

hahaha what a knob you are! Did Comet manufacture that product? No.

Do they care that you have burnt it? No.

You did them a favour by saving them the costs of parts and the engineers time/labour in repairing it and/or providing you a replacement.

Oh and the microphone on your camcorder has a minor hardware fault.

[shussey100]

@robjohnston You stupid. They sold the product. They have the relationship with the manufacturer not him. They have a obligation to repair or refund. Yes I know about this you fool cause i'm a seller.

[lndac02]

you can see all the conmet staffers posting on here. You people make me laugh, on minimum pay defending a shitty poorly run "outfit" that thinks your even scummier then the silly barstards who go through their tills. This guy wanted service, didn't get it and wanted the problem out of his life..not everyone can afford to do it with such style but I have also dealt with the fucktards at comet and know how he felt.

[lndac02]

Comet have a reputation for pisspoor customer service, in fact if you google them they are almost legendary for treating customers like stupid mugs for buying anything off of them...my advice...go round your local store for what ever your looking for...find a yellow shirted twat who thinks he might get commision off a warranty and see if they can offer any advice (unlikely) then go home and buy it on Amazon or someone similar, they have a much better aftersales service and are by miles cheaper

[chaosjimproffitt]

@lndac02 We dont get commission, you fucking dipshit. We hate forcing shit products on you too, but you have to appriciate that we are actually paid our wage to do it. And I bet you're one of the obnoxious twats who marches into our store, and critisises every minute detail. I know as you're reading this you'll be scrutinising my spelling, because you're clearly a smartarse. Have a good day :)

[lndac02]

well why are you always arse kissing customers to give little bits of paper to the cashier with your employee numbers on them? Its the obnoxious twats who march into your shite store who keep you and your fucking retaded buddies in cider and embassy cigarettes. They must pay you a shitty salary, because most of you dicks havn't a clue about anything in the store.Needless to say I visit your stores, Touch and feel what I want then fuck off to my laptop and buy it online from decent organisations

[slartyuk]

@chaosjimproffitt from now on every time i go into comet im just going to spend an hour getting a sale together with a huge tv microwave,cooker,games console...im going to keep the sales guy talking for an hour telling me about it all then last min im going to just say, nah i changed my mind goodbye.

[nickghosthunter]

im having problems with a blu ray player that stopped working after 6 weeks,its now been gone 3 weeks for repair.They say they will call you and they dont.Will never buy anything from this company again-CON-MET!

[mcfcnatalie]

what an idiot. behaving like that just makes staff want to help you even less. treat others how you would like to be treated. the staff can only go off the company policy, and customers like this need to learn that.

[xluciaj]

your wrong for so many reasons.

[xHannahhBabbyyx]

haha LOVE IT!

right, i just went into comet with my dad, who deals with costomer services his self, but we didnt act as though we were together, he was listening in to the conversation while pretending to look at a laptop, he ended up having to jump in,

if you had a product from comet, and it failed once and had to be repaired, then it failed again, what would you expect them to do? please tapp back with some answers.

[xluciaj]

and he is NOT a pillock, i think the video is very good and funny XD

[section42]

Are you his mum?

[xluciaj]

if you dont like it dont comment on it and plus i know him and he didnt fence of the field for the firee so hush.

[section42]

How to deal with Comet Customer Services... Burn your own property? Genius Nev.

By the way - checked their website for you. Scrap Product collection costs £8.95.

You Pillock.

[Wally13579]

thats awesome. seems like he like many others had been on the wrong end of comet customer service for too long like the rest of us. all still on hold.

[SaNtAcRuZrIdEr19871]

You my friend are a wanker, the bird on the other end of the phone has nothing to do with fixing your fucking dryer! Plus ur a dumb fuck as diesel doesnt burn and you can blatanty affors a new one as you have a fucking fenced off field to burn ur dryer in!

[xluciaj]

dont call him a dumb f***, i know him

[MrIhadders]

Nev

Fantastic!!

[killercorn]

HAHA! The look on their faces!

[xdaisj]

hahaha, awesome !!! how'd everything end?

[TheHewitt146]

Neville this is hilarious!!!!!!

[zwaigo]

This is hilarious.

I wonder if anyone can beat this ...