Computer Buying Tips

[mrpatricksims]

1:05 - "You can also go through the same hell if you like.." Hilarious.

[mreae]

@mrpatricksims well, it's true

[mrpatricksims]

1:05 - "You can also go through the same hell if you like.." Hilarious.

[JudenzurAsche]

You want to know how to buy a computer? Go to a goddamn store and open the box to make sure it isn't full of bricks. People who buy computers online are dumbasses.

[mreae]

what an intelligent bit of advice. i'm sure it's going to be very helpful for people.

[andisolhunter]

Thanks for sharing your knowledge with us. That's one of the great things about the internet, and information age in general; that we can share our knowledge with anyone in the world, anywhere, anytime, and quickly - as fast as it takes me to type this comment. I will keep your advice in mind for my next computer, or if I find someone else wanting a new one.

[mreae]

You're welcome. I enjoy making videos / sharing info, and if people like it, fine. If they don't, that's fine too.

[grandmaathome2]

This video is a great help, especially for me as I know very little about purchasing a computer. A computer is big investment and the info I've gathered off of your video will get me started in the right direction. I too appreciate the resource information.

[mreae]

I'm glad I could help!

[floater9773]

Cool video! Thanks for the additional resources. I will definitely be making a thorough check when I'm shopping for my next computer. This vid is very helpful - thanks!

[mreae]

I don't suppose these sites are the "end all" for checking companies out. But they can't hurt.

[D0ubleJ4y]

Interesting vid. Thanks for the info on resources that can be used to check out companies before making a purchase.

The raw number of complaints is not the best way to measure a company's customer service, but is that really how BBB assigns grades? Listing the raw numbers does not mean grades are only based on them.

I find it weird that frekijsimpson doesn't claim to work for BBB until their 3rd comment.

Perhaps they really work for DELL ;)

Some companies had to serve as an example.

[stanleyqlc]

I have to say, frekijsimpson's poor sentence, misquoting, name calling, causes me to take his loud comments with a huge grain of salt.

[mreae]

The BBB uses a number of factors in assigning their grade ... were the complaints resolved? Has the company been sued?

[stanleyqlc]

Sounds like great advice and I will consider these points when I buy again.

The BBB has existed since 1912. It is extremely credible. I agree that various other third party rating sites give a good sanity-check cross-reference.

[mreae]

Thanks for the comment. And thanks for the history check on the BBB.

[frekijsimpson]

Dell has always treated me with 100% perfection. I have only ever owned Dell and have never had a problem... then again, I'm not an idiot like most people - lol

[mreae]

I'm didn't create this to say that Dell's no good ... I just want people to be aware that MOST people are NOT happy with most of the big-name computer companies out there. Also, the point is - do your research before you purchase - you'll be much happier in the end.

[frekijsimpson]

but you're guiding people to the internet for advice.. very wrong!!! never believe company or product comments..!!!! most people only comment when they have a grudge.

you said something about Dell having 1 complaint per day on some site? ..seeing how Dell has over 180 million computers in the world operating today, 365 complaints per year is nothing.

I always tell people, if you want advice, ask someone you trust, who isn't an idiot!!

[mreae]

resellerratings requires evaluators to provide an invoice number before they can review a company. Most evaluations are not fraudulent.

The Better Business Bureau posts hard data from consumers. You'd be hard pressed to say that's fraudulent info.

I didn't say Dell gets a complaint a day, I said Alienware has about one complaint a day.

It's FALSE to say people only comment when they have a grudge. Start checking companies out. Some have 100's of reviews with awesome lifetime scores.

[frekijsimpson]

I don't know why you think this info you're getting is accurate. I work for the BBB and it's a lot of smoke and mirrors.. such as reviews and comments.. not to mention public relations efforts being a sham.

I think you have been fooled/brainwashed.

[steakdogs]

I'll be using this resource when I start shopping for my next computer. Sounds like a good local company.

[mreae]

resellerratings and the Better Business Bureau are excellent resources.

[MsTweezer]

Thanks for the computer shopping resources. I'll check out your website too.

[mreae]

thanks for visiting!

[alainasgranddad]

Great video and web site. I learned a lot!

[mreae]

thanks for the comments.