I bought 12 months subscription to gold on the Xbox and turned off auto-renewal on the Xbox website. It still won't let me take my credit card off however. It says I need to access my parents account and I don't have one. I have also tried taking it off on the actual console but it still won't let me because it says I'm part of a subscription ( even though I turned auto-renewal off). Is there any way to remove my card without calling Microsoft because that is always too much hassle?
it says that i cannot remove it cuz an account with auto renewal is using it, but my account doesn't have auto renewal cuz i deactivated it, li wtf? how do i do?
It said This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option.
if u want to delete credit card stuff the go to the dashboard { MY XBOX } click on profile then go 1 to the right on to add microsoft points . once your on it it should say select amount of points to buy, just select 500. then it will say confirm purchase and below it will say select payment options. once your on that it will say ... ADD CREDIT CARD ..... then your credit card then some other stuff. but tere will be a option to remove card . click on it then select the on u want to remove
question 1. Does the account still EXIST in "microsofts world"
question 2. Does it still have LIVE on it
question 3. if i had on auto-renew( LIVE/credit card) after i deleted my profile( ) will it still use my credit card to auto-renew after my LIVE is over?
WHAT THE FUCK, WHEN I CLICK ON THE PAYMENT MANAGEMENT WHATEVER THE FUCKING THING SAYS...IT SAYS "UH..OH IT SEEMS U HAVE FOUND A GLITCH" I'VE TRYED DOING IT FOR HOURS.... FUCK U...thank you for listening *applause*
I used my credit card to buy 1 month of xbox live because i cbf leaving my house to buy the voucher, and now it is set on auto renewal so for the last 6 months i have been paying $10 a month for a new one. How do i get rid of my credit card off the xbox because when i do your way, it says "This payment option cannot be removed at this time" :| :| HELP!?
Nice vid! Guys sometimes it may not let you remove the credit card because it depends on if you are on a plan with that card. For example, if a buy a 1 year gold membership with my credit card on January 1st, 2011 , I won't be allowed to remove the credit card until January 2nd, 2012. Thumbs this up so people can see this!
@RetardedGenius4 so you have to wait till your 1month, or 3month or 1year plan is up before you can remove it? but iisn't it too late by then? the credit card will automaticly renew your subscription??
The Windows Live Network is unavailable from this site for one of the following reasons: * This site may be experiencing a problem * The site may not be a member of the Windows Live Network
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This is what my screen says every time I go to the site to change this. Please help!
for me it comes up "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option. "
@yorkieinthemill "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option." omfg I HATE MICROSOFT!
I bought 12 months subscription to gold on the Xbox and turned off auto-renewal on the Xbox website. It still won't let me take my credit card off however. It says I need to access my parents account and I don't have one. I have also tried taking it off on the actual console but it still won't let me because it says I'm part of a subscription ( even though I turned auto-renewal off). Is there any way to remove my card without calling Microsoft because that is always too much hassle?
seaness09 20 hours ago
You guys can just call xbox live support and they can remove it even if it has auto renewal
HobosGoneWild1 4 days ago
hehehe ps3 is waaaaaaaaaaaaaaaay better than xbox360. we dont need 2 put shit on there
ThEPrOSnIPeRZz 4 weeks ago
If i delete my account will everythinq from the credit card and stuff come off the xbox ? please reply .
DheKiidJrr 1 month ago
it says that i cannot remove it cuz an account with auto renewal is using it, but my account doesn't have auto renewal cuz i deactivated it, li wtf? how do i do?
MinuteMan187 1 month ago
On the xbox website do i haft to know my email and password for the account to log in?
N4Speedy 2 months ago
fuck microsoft assholes!!!
SIMEB0Yx 2 months ago
thank you so much i just got a message from a friend that there are unconfirmed reports of credit cards being taken in battlefield 3
xxCrAzYcAnUkxXx 3 months ago
This has been flagged as spam show
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TheAdmirance 4 months ago
I can't cancel my shit
MrBLUE713cloverleaf 4 months ago
WTF IS WRONG WITH XBOX LIVE I WANT TO REMOVE MY CREDIT CARD BECAUSE OF THE FUCKING AUTOMATIC RENEWAL ....MICROSOFT FUCK YOU!
blesyl67 4 months ago
It say an outstanding balance existwat do I do?
myaccount975 4 months ago
it dosent let me remove it! help?
boublegumboy 5 months ago
yorkie it says An outstanding balance exists on this payment instrument. Please try again later. what do i do?
Tristanateacupcake 5 months ago
This has been flagged as spam show
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ccgood4u 6 months ago
I always get the "An outstanding balance exists on this payment instrument. Please try again later." error. what should i do?
stuntriderboy 6 months ago
my xbox live is using a made up email adress help!!!!!
MrsTylerCas 6 months ago
@MrsTylerCas same with me i dont know what to do helpp!!
longtill54 6 months ago
its says i cant remove because of an outsanding balance exists
xH311z0n3x 6 months ago
@xH311z0n3x thats what happens to me and i dont know what to do
adamt115 6 months ago
Can anyone help me I made a very big mistake my xbox live account has been hacked with my credit card on it and some one has hacked me
TutorialxModz 7 months ago
An outstanding ballance exits try later ?
PowerGamingFTW 7 months ago
It said This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option.
davidthesmiler 7 months ago
@davidthesmiler what do I do.
davidthesmiler 7 months ago
if u want to delete credit card stuff the go to the dashboard { MY XBOX } click on profile then go 1 to the right on to add microsoft points . once your on it it should say select amount of points to buy, just select 500. then it will say confirm purchase and below it will say select payment options. once your on that it will say ... ADD CREDIT CARD ..... then your credit card then some other stuff. but tere will be a option to remove card . click on it then select the on u want to remove
s1bam 7 months ago
Check out my bid on my Chanel but make sure you read the description
AliRidge2 7 months ago
you have to call i think but i dont know why it says "remove" when most people can't thats stupid -__-
iBonez650 7 months ago
it said it cant be removed? help!
NEWERAxP 7 months ago
mine always says An outstanding balance exists on this payment instrument. Please try again later. what can i do OMG
hadsta33 8 months ago
This has been flagged as spam show
if i delete the profile ( LIVE ACCOUNT )
question 1. Does the account still EXIST in "microsofts world"
question 2. Does it still have LIVE on it
question 3. if i had on auto-renew( LIVE/credit card) after i deleted my profile( ) will it still use my credit card to auto-renew after my LIVE is over?
infamous985 8 months ago
WHAT THE FUCK, WHEN I CLICK ON THE PAYMENT MANAGEMENT WHATEVER THE FUCKING THING SAYS...IT SAYS "UH..OH IT SEEMS U HAVE FOUND A GLITCH" I'VE TRYED DOING IT FOR HOURS.... FUCK U...thank you for listening *applause*
Killakillz79 8 months ago
Damn Microsoft to hell and theyll find out how the devil likes his credit card on auto renewall!!!!!!!!
ccozak 8 months ago
MICROSOFT IS FUCKING BULLSHIT
MrRedWaffle 8 months ago
I used my credit card to buy 1 month of xbox live because i cbf leaving my house to buy the voucher, and now it is set on auto renewal so for the last 6 months i have been paying $10 a month for a new one. How do i get rid of my credit card off the xbox because when i do your way, it says "This payment option cannot be removed at this time" :| :| HELP!?
SH4D0WzX 8 months ago
"this payment option can not be removed at this time " helpppp!
My friend got hacked and she is counting on me to help her fix it.
WHAT SHOULD I DO
xSH0Tss 9 months ago
I do all that but they say something that it cannot be remove right now nd gives me a link
MySwaggerRight 9 months ago
Everyone doing this because of what happened to PS3?
Connorrrable 9 months ago
I only have the option to edit my payment...
eRouZeiLLMaTiC 9 months ago
Nice vid! Guys sometimes it may not let you remove the credit card because it depends on if you are on a plan with that card. For example, if a buy a 1 year gold membership with my credit card on January 1st, 2011 , I won't be allowed to remove the credit card until January 2nd, 2012. Thumbs this up so people can see this!
RetardedGenius4 9 months ago 3
@RetardedGenius4 so you have to wait till your 1month, or 3month or 1year plan is up before you can remove it? but iisn't it too late by then? the credit card will automaticly renew your subscription??
iTzDoM44 8 months ago
@iTzDoM44 I'm pretty sure it has to be somewhere AROUND the time your credit card is going to renew, not the exact date
RetardedGenius4 8 months ago
tnx so fucking mush
flokk13 9 months ago
The Windows Live Network is unavailable from this site for one of the following reasons: * This site may be experiencing a problem * The site may not be a member of the Windows Live Network
You can: * You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
This is what my screen says every time I go to the site to change this. Please help!
SpectreGuy1997 10 months ago
they say i cant remove it at this time what should i do???
BFMVPOWNZ 10 months ago
for me it comes up "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option. "
BAZZABRAH 10 months ago 2
thnx, fucking stupid how hard it is to take away your credit card
TheBlueLionCFC 10 months ago
Can they still renew your xbox live after you delete your credit card information? please reply
C0dG4m1ng 1 year ago
@C0dG4m1ng
No, once the credit card is off. It off
yorkieinthemill 1 year ago
@yorkieinthemill "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option." omfg I HATE MICROSOFT!
C0dG4m1ng 1 year ago 23
@C0dG4m1ng yes any one found an answer to this?
NFS2552 10 months ago
@C0dG4m1ng same
spademan0 10 months ago
@C0dG4m1ng same bro but u gotta call thats the damn problem
Febrezemaster 2 months ago
@yorkieinthemill DUDE HELP I NEED TO FIND OUT HOW TO REMOVE MY CREDIT CARD ON PS3 PLEASE SAY HOW I NEED TO DELETE IT PLEASE ANSWER ASAP!!!!!!!!!
MrBacchus49 10 months ago
@C0dG4m1ng No
patryk20111997 9 months ago
say you have the credit card on more then 1 account if you delete it from another account does it delete from that other account
SpiceyM18 7 months ago
@SpiceyM18 no idea :/
C0dG4m1ng 7 months ago
Thank fuckin god i was broke for a while so got a 1 month and later i had enough but it just kept fucking giving me a month 2 month subscription
eskimO3184 1 year ago
hi myn wont remove it keeps saying An outstanding balance exists on this payment instrument
123dariandarian 1 year ago
what the FUCK mine keeps saying it cant be removed at the time fuck you xbox u should b shut down!
rockstarwv4 1 year ago 21
thanks so much! :D i am so scared of getting hacked all the time! I will be sure to like! :D
infiniteeplusone 1 year ago 2
@infiniteeplusone
Aha, no problem :)
yorkieinthemill 1 year ago
i get a message when i click remove!!! help
"This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option".
QuiCkScOpeZII510 1 year ago 2
it says it cannot remove at the time please help
MrDasnizzle 1 year ago
Hey bro it says An outstanding balance exists on this payment instrument. Please try again later. help me plzzzz
XxSiMMzZxX01 1 year ago
@XxSiMMzZxX01 hey same thing happened to me do u know how to fix it??
DeXoNGaming 1 year ago
@DeXoNGaming I Eint done it but u gotta fone dem an cancel shit is long truss me
XxSiMMzZxX01 1 year ago