Added: 1 year ago
From: yorkieinthemill
Views: 15,053
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  • I bought 12 months subscription to gold on the Xbox and turned off auto-renewal on the Xbox website. It still won't let me take my credit card off however. It says I need to access my parents account and I don't have one. I have also tried taking it off on the actual console but it still won't let me because it says I'm part of a subscription ( even though I turned auto-renewal off). Is there any way to remove my card without calling Microsoft because that is always too much hassle?

  • You guys can just call xbox live support and they can remove it even if it has auto renewal

  • hehehe ps3 is waaaaaaaaaaaaaaaay better than xbox360. we dont need 2 put shit on there

  • If i delete my account will everythinq from the credit card and stuff come off the xbox ? please reply .

  • it says that i cannot remove it cuz an account with auto renewal is using it, but my account doesn't have auto renewal cuz i deactivated it, li wtf? how do i do?

  • On the xbox website do i haft to know my email and password for the account to log in?

  • fuck microsoft assholes!!!

  • thank you so much i just got a message from a friend that there are unconfirmed reports of credit cards being taken in battlefield 3

  • I can't cancel my shit

  • WTF IS WRONG WITH XBOX LIVE I WANT TO REMOVE MY CREDIT CARD BECAUSE OF THE FUCKING AUTOMATIC RENEWAL ....MICROSOFT FUCK YOU!

  • It say an outstanding balance existwat do I do?

  • it dosent let me remove it! help?

  • yorkie it says An outstanding balance exists on this payment instrument. Please try again later. what do i do?

  • I always get the "An outstanding balance exists on this payment instrument. Please try again later." error. what should i do?

  • my xbox live is using a made up email adress help!!!!!

  • @MrsTylerCas same with me i dont know what to do helpp!!

  • its says i cant remove because of an outsanding balance exists

  • @xH311z0n3x thats what happens to me and i dont know what to do

  • Can anyone help me I made a very big mistake my xbox live account has been hacked with my credit card on it and some one has hacked me

  • An outstanding ballance exits try later ?

  • It said This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option.

  • @davidthesmiler what do I do.

  • if u want to delete credit card stuff the go to the dashboard { MY XBOX } click on profile then go 1 to the right on to add microsoft points . once your on it it should say select amount of points to buy, just select 500. then it will say confirm purchase and below it will say select payment options. once your on that it will say ... ADD CREDIT CARD ..... then your credit card then some other stuff. but tere will be a option to remove card . click on it then select the on u want to remove

  • Check out my bid on my Chanel but make sure you read the description

  • you have to call i think but i dont know why it says "remove" when most people can't thats stupid -__-

  • it said it cant be removed? help!

  • mine always says An outstanding balance exists on this payment instrument. Please try again later. what can i do OMG

  • WHAT THE FUCK, WHEN I CLICK ON THE PAYMENT MANAGEMENT WHATEVER THE FUCKING THING SAYS...IT SAYS "UH..OH IT SEEMS U HAVE FOUND A GLITCH" I'VE TRYED DOING IT FOR HOURS.... FUCK U...thank you for listening *applause*

  • Damn Microsoft to hell and theyll find out how the devil likes his credit card on auto renewall!!!!!!!!

  • MICROSOFT IS FUCKING BULLSHIT

  • I used my credit card to buy 1 month of xbox live because i cbf leaving my house to buy the voucher, and now it is set on auto renewal so for the last 6 months i have been paying $10 a month for a new one. How do i get rid of my credit card off the xbox because when i do your way, it says "This payment option cannot be removed at this time" :| :| HELP!?

  • "this payment option can not be removed at this time " helpppp!

    My friend got hacked and she is counting on me to help her fix it.

    WHAT SHOULD I DO

  • I do all that but they say something that it cannot be remove right now nd gives me a link

  • Everyone doing this because of what happened to PS3?

  • I only have the option to edit my payment...

  • Nice vid! Guys sometimes it may not let you remove the credit card because it depends on if you are on a plan with that card. For example, if a buy a 1 year gold membership with my credit card on January 1st, 2011 , I won't be allowed to remove the credit card until January 2nd, 2012. Thumbs this up so people can see this!

  • @RetardedGenius4 so you have to wait till your 1month, or 3month or 1year plan is up before you can remove it? but iisn't it too late by then? the credit card will automaticly renew your subscription??

  • @iTzDoM44 I'm pretty sure it has to be somewhere AROUND the time your credit card is going to renew, not the exact date

  • tnx so fucking mush

  • The Windows Live Network is unavailable from this site for one of the following reasons: * This site may be experiencing a problem * The site may not be a member of the Windows Live Network

    You can: * You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.

    This is what my screen says every time I go to the site to change this. Please help!

  • they say i cant remove it at this time what should i do???

  • for me it comes up "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option. "

  • thnx, fucking stupid how hard it is to take away your credit card

  • Can they still renew your xbox live after you delete your credit card information? please reply

  • @C0dG4m1ng

    No, once the credit card is off. It off

  • @yorkieinthemill "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option." omfg I HATE MICROSOFT!

  • @C0dG4m1ng yes any one found an answer to this?

  • @C0dG4m1ng same

  • @C0dG4m1ng same bro but u gotta call thats the damn problem

  • @yorkieinthemill DUDE HELP I NEED TO FIND OUT HOW TO REMOVE MY CREDIT CARD ON PS3 PLEASE SAY HOW I NEED TO DELETE IT PLEASE ANSWER ASAP!!!!!!!!!

  • @C0dG4m1ng No

  • say you have the credit card on more then 1 account if you delete it from another account does it delete from that other account

  • @SpiceyM18 no idea :/

  • Thank fuckin god i was broke for a while so got a 1 month and later i had enough but it just kept fucking giving me a month 2 month subscription

  • hi myn wont remove it keeps saying An outstanding balance exists on this payment instrument

  • what the FUCK mine keeps saying it cant be removed at the time fuck you xbox u should b shut down!

  • thanks so much! :D i am so scared of getting hacked all the time! I will be sure to like! :D

  • @infiniteeplusone

    Aha, no problem :)

  • i get a message when i click remove!!! help

    "This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option".

  • it says it cannot remove at the time please help

  • Hey bro it says An outstanding balance exists on this payment instrument. Please try again later. help me plzzzz

  • @XxSiMMzZxX01 hey same thing happened to me do u know how to fix it??

  • @DeXoNGaming I Eint done it but u gotta fone dem an cancel shit is long truss me

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