12 Hours at the Jet Blue Terminal during the Ice Storm

[darwincity]

I always thought American airports were third rate, but this...

[Gta4vidsreview]

2012 school trip to america from britain, landing at either newark or jfk, cant wait. got like 4 days in manhatan and get to see either a basketball game or ice hockey at madison square garden, then three more days in washington, really cant wait!

[ToxicOdiousOne]

Of course labor unions which serve no purpose other than to defend the lazy American work ethic and and only antagonize management defend this loser.

[spareaxe]

fucking weenies

[jbattendant]

Horrible leadership....... They really pay their flight attendants peanuts.

[danbroad9]

its always cold in airports

[danetrain0101]

Not at Sky Harbor, lol.

[catndryer]

I have lived lifetimes in Airport Terminals...........it is inconenient and sucks.........................­................But it is NOTHING compared to being held hostage in an Airplane on the Tarmac for hours at a time...............that is torture. The fact that we STILL don't have a law forbidding it is the best example I know of how powerless the American people have become. I guess it comes to giving ribbons and trophys to those kids that weren't worth a damn at baseball and gymnastics

[7DeadleySyns]

ummm, bull ther emergency exit handle if you want off, its your right to get off, dont let them stop you....

[catndryer]

Try that and you'll find yourself in handcuffs and/or a holding cell. It is illegal.

[TheBen78]

Bad Video

[blackhearte]

JFK has serious problems with thier terminals, especially Jetblue, not that thier main one is under contrusction.

[fashionandbeauty01]

u can thank my dad 4 making the little t.v.s on the back of the chairs

[rallyden]

lucky that you weren't stuck on the plane!

[baseball1090]

i no how u feel we were droped off at 5 our flight was gona leave at 7 but it was delayed till 9:39 then 12:30 then 1:10 then 1:50 so 1:50 comes we were still waitin in the airport were u were so at like 3 in the mornin they canled the flight because they had 2 get a new crew but they couldbt find 1 so they say go down stairs 2 get ur stuff we go down wait like 20 mins it wasnt there and guess wat they put it on a flight 2 ft laurdadale so we didnt have our stuff it was in florida

[DadLabs]

Ouch.  Sounds familiar. Hope it all worked out.

[baseball1090]

ya it did were leavin for florida today like right now iam not gona be on for a week

[velvetnationboi]

blah blah blah...grow up...the storm sucked for everyone!

[boeing0417]

spirit sucks

[latinagrl2008]

wow to people are complaining dhat jetblue sucks cuz dhey dont pamper u in luxery style well dhats fck up it really doesnt matter to me all it matters to me if the pilots are trianed enough and ppl im twelve nd i dont even care dhats just sad

[soccerman5550]

i had to wait in the same terminal for 7 1/2 hours, but in the summer. it was good except these birds kept flying in and pooping all over the chairs

[DadLabs]

Nice. The new terminal is much better overall, I'd say.

[prman595]

jetblue is a great airline but i bet they can be even better if they partnered wit spirit air and become a merger wit spirit's low fares and jetblue's customer service

[JackBear79]

WELCOME TO EAST COAST WEATHER KIDS!!! Stop complaining and move to the west coast. JetBlue rocks!

[B0eing1992]

no they are the best because no other airline pampers you more than them and one mistake does not make them the worst airline

[realpecan]

And the J.D Power and Associates award goes to ....jetBlue! For 4 consecutive years in a roll for best customer satisfaction! That shows you how good they are even with the whole snow storm!

[KaixRei24]

I got stuck there last year, but they were very kind. They didn't hesitate to help if we needed anything, so I still think they're the best. They made those delay hours quite comfortable for me. They can't control the weather, but they sure do help their customers to the best of their ability.

[v1deon1gga]

I don't understand why is it that when a delay or cancellation happens because of weather, people get upset and start blaming the airline. I think some people should just drive there instead

[colorjetcoalition]

Now that David Neeleman is gone, you can bet you won't hear those apologies again. Please remember what he himself said he put his EMPLOYEES through with bad decision making and a lack of even a unversal baggage tracking system that every other airline has. And the last time there were weather problems reservations still hung up on me, they are just too big too fast and didn't spend enough money on infrastructure.

[billabug]

What most people don't understand is the airline has FAA regulations that are needed to follow. jetBlue still leads the industry even after a lot of things that started without their control. What kind of airline can offer free entertainment and new planes and still continue to grow? Not too many out there at all. PEOPLE, stop blaming the whether on the airlines. If you don't understand the processes airlines need to take and rules they need to follow, you can't complain.

[flight10]

Thank you Billabug you nailed it. People dont understand they blame storms on the airline and still complain. If your going to bitch about it why don't they just drive to their destination?

[joedinaadi]

hahahaha

[DRsFinest186]

these things happen every winter at jfk, every year theres horrible delays, and stories about how people were held "hostage" but for some reason the media decided to pick on jetblue. American Airlines, Delta,etc have gone threw horrible times at JFK also. But yet "cry babies" decided that they will pick on the young airline, who goes threw alot of trouble to please their customers. It's not right

[billabug]

They pick on the airline that is doing well. I am sure the majors are still having issues when these better airlines come out. Just look at AA in Long Beach, CA. Had a ton of open gates a few years back they didn't use, well no one was flying AA to LGB. The jetBlue purchased the gate space and then AA took a hit from it, had to retaliate.

[RoadKill700]

lol, unlucky for them to travel during such conditions (15 knots, around 30 - 40 degrees, wind chill) and inside the airport. Though they could do something else while waiting than documenting a video complaint =(

[packers489]

*sigh*.....so many hate comments these days..why dont u just shut up and stop it!?

[fridaynightlights991]

thats the airline were coming back in next week!!!

[ddarji]

American Airlines is the best airline and JFK is the best airport

[pcald76]

What a fucking crybaby!!! So pathetic may be he would have rather have been INSIDE one of the planes. Greedy Tool!

[saxmanb777]

I don't he was really complaining that much. Why are you cussing him out??

[flight10]

jet blue is still a great airline its just people want to leave but there heads are to thick to understand that its bad to fly in snow dumasses why would you fly when there is a snow storm 2 much ice for the wings

greety bastards

[billabug]

Exactly. "Oh I paid for my ticket and I want to go where I want to go why can't I go." Um the whether is not ran by the airline.

[vector5ive]

weather...=)

[michaeljohnmaloney]

Jet Blue is still the best airline on earth. Other airlines do this shit all day but you don't hear them making apologies or creating a passenger bill of rights.

[billabug]

Very true. When does an airline give you free food when your plane is delayed? Never. Southwest lost my ticket reservation and did nothing about it. jetBlue will do what they can to resolve an issue. What people dont understand is that whether is out of everyone's control.

[vector5ive]

weather...=)

[iluvJB2]

Get over it already....u survived didn't you?

[xskydivex]

All your great videos from DadLabs and this is the one with the most views! LOL That's YouTube for ya!

[ispliti]

hahaha 15 knots

[werdywerd]

Maybe if you weren't standing next to an open door...how about moving down some?

[mech13]

why was it so bad inside?

[lukygirl314]

Very funny video... thanks for sharing. I used to work at Southwest Airlines and understand both sides. Clearly, Jet Blue has ALOT to learn. I'm glad you shared your experience with us. Clearly you should be compensated. I watched your other video's and think it's wonderful as well. GO DADS!!

[donmark82]

i LOVE southwest! jetblue sucks. there "customer bill of rights" is a joke.

anyway. dadlabs. enjoyed your videos.

[billabug]

southwest is terrible. How can you not know where you sit? Its like getting on a greyhound bus. I bet you didnt know that the founder of jetBlue came from Southwest.

[Parish0727]

Poor guys !!

I would rethink again if I will book JetBlue in the future !!