As a customer service professional, Jackie hit a chord with me. I would think this is common sense for most people, but I have learned that it does not come natural for most people. Residents want value and want to be appreciated. Being proactive with maintenance and building community through events and personal communication is something every management team should strive for.
As a customer service professional, Jackie hit a chord with me. I would think this is common sense for most people, but I have learned that it does not come natural for most people. Residents want value and want to be appreciated. Being proactive with maintenance and building community through events and personal communication is something every management team should strive for.
-Fred @ ACE Activities
ACEactivities 8 months ago