I subbed to MyGlam in DECEMBER and I never got a bag. EVER! I finally gave up and unsubscribed in FEBRUARY. I was patient and waited three months for nothing. I even changed my credit card because MyGlam's website is UNSECURED, making it extremely easy for credit card & identity theft.
I subed in the beginning of December. They suspended my account for January so I wouldn't get billed twice January.I did email them about the account saying it was suspended. they explained it to me. Then it was active. I got the January bag. This month they didn't charge. I didn't get the email they sent. I emailed them they said I deactivated my account. I know what it says when accounts are deactivated. My account didn't say that. THEY LIE then they billed me yesterday. WTF are they doing???
Wow, I wish I read all of the bad reviews BEFORE I subscribed! I subscribed on Jan 27th for februarys bag...I hope I even get it!! Plus my account was charged and I NEVER got an email with an order number or confirmation of my subscription. Hmmm...very skeptical now!
I didn't get a bag in January, had multiple tracking numbers too and I am still waiting for a refund... Did you receive a refund? Once they didn't ship it to you? I'm worried now....
@Pippizza omg me to im waiting for my 20 refund n i still nothing they told me omg im sorry u will be getting a refund and a gift card of 10 dollars yeah nothing nothing wtf man
@ximenasaldana They are not going to get another dime from me, so I cancelled my subscription, and am "waiting" For a refund...pfshh... Hey if you haven't already, I suggest you cancel your subscription with them and go with a reputable company..thats what I did :) Good luck
i ordered 2 Decembers and January's on the 15th well were is it and when i try to post an email to them they never post it just say look at these other articles bull i just want my 2 bags they scammed a 14 year old girl out of 20 dollars and guess what they also deleted their facebook! I'm pissed my mom is so mad and my dad said tomorrow if i don't get it then beware my glam my dad and my are mom going to yell and make you annoyed.
@AlysonPogue2 Unsubscribe. Report them to the BBB. If you don't know how, google "scam" and "myglam" because lots of people have been reporting by now. The poster of this video should unsubscribe as well.
I never received my glam bag and they claim that I might have a chance in getting it here. I am very disappointed especially cause I was one of the first subscribers. I am getting a refund but when I was going to suspend my account I saw that they had already suspended it. I am very upset with them and I will no longer subscribe to her.
I have yet to receive my bag either. I was billed December 2, 2011 for a January bag. I waited patiently all of December and looked up videos to see what you ladies received. Since those bags went out, I was excited to see what I would receive. Nearly 2 months later, I haven't received anything but some darn false emails. Conveniently, they have no way to alter information if your credit card info changes, so they aren't able to issue you a refund. It's an effing scam!
@Kinksgalore I'm sorry to hear that you never got your bag. I think that the company has grown way to large; from the twitter pics, I feel like that theres about 10 people in an office that's handling over 10,000 orders, which is ridiculous. But, look on the bright side, they did give you a refund for January's bag. I think they may have tried to send out a bag but it got lost or the error wasn't fixed and so they had to wait several days longer to confirm before giving you the refund.
@ValentineLissar I think that if they were trying to scam people, they probably wouldn't have bothered to refund you. I think that the reason why everyone complains about the horrible customer service in that it takes a week for them to get an email reply is because MyGlam is severely understaffed. I sent them an email last Friday and didn't hear back from them until today.
I posted a video on myglam also, you are very brave for wanting to stay subscribed to them but that is your choice . I myself canceled my subscription and reported them to the Better Business Bureau and so have a lot of others as of now. I myself would not want to deal with a company that has that many problems. If you or anyone decides to report them go to bbb org. They actually need to be stopped before others get involved with them and taking for a ride.
I got my bag on Jan 25th and there was NO Wen and I had TWO concealers! I contacted them and they said they'd either give me a Wen conditioner if they had some left over or a refund. =\
I have to tell you... Michelle Phan is not a trustworthy woman. Especially in business. She's already had a failed business that had a lot of controversy around it. Ever heard of iQQU? She was the founder and CEO. Once people started discovering how horrible the company was and began reporting it, she deleted it from her Facebook careers and claimed she sold it, even though it was still under her name.
People are now beginning to report MyGlam for scamming people. I suggest you do as well.
that happened to my last month (december) had an email that new subscriptions were avail..but i didnt get my bag till the 13 or something of january..the way it works sucks..soon as they take ur money out they should send it to u....point blank
@Kinksgalore I agree that there's a problem with their billing system. They should only allow new subscriptions at the 1st of the month so that when people purchase the bag, they get billed only once. Under the current system, they get billed when they first sign up and again (due to the automatic billing) at the first of the month. I don't think they could send out bags immediately after they charge. That would mean they would be constantly sending out bags all month long. Even more chaos
@Kinksgalore I really hope so. I was stalking that sight after I saw ur vid last time because i really like the idea too. If things get better for next month, I'll reconsider it. I hope you get your bag... even if it's late.
I subbed to MyGlam in DECEMBER and I never got a bag. EVER! I finally gave up and unsubscribed in FEBRUARY. I was patient and waited three months for nothing. I even changed my credit card because MyGlam's website is UNSECURED, making it extremely easy for credit card & identity theft.
Heartk0re17 1 day ago
i havent had any problems with my glam . i live in texas so it takes awhile to get here ,
MsAlvarez07 1 week ago
im so sorry!! have you got it now
serler123 1 week ago
@serler123 lol no but i did get my refund
Kinksgalore 1 week ago
I subed in the beginning of December. They suspended my account for January so I wouldn't get billed twice January.I did email them about the account saying it was suspended. they explained it to me. Then it was active. I got the January bag. This month they didn't charge. I didn't get the email they sent. I emailed them they said I deactivated my account. I know what it says when accounts are deactivated. My account didn't say that. THEY LIE then they billed me yesterday. WTF are they doing???
meghatron14 2 weeks ago
Can you give us an update@ Kinkgalore?
Craverofchocolate 2 weeks ago
@Craverofchocolate sure . . . they refund my money and charged me for Feb.
Kinksgalore 2 weeks ago
@Kinksgalore That's good, at least you got your money back and will hopefully receive the next glam bag.
Craverofchocolate 1 week ago
Wow, I wish I read all of the bad reviews BEFORE I subscribed! I subscribed on Jan 27th for februarys bag...I hope I even get it!! Plus my account was charged and I NEVER got an email with an order number or confirmation of my subscription. Hmmm...very skeptical now!
MsSweet203 3 weeks ago
@MsSweet203 They charge ur credit card quick but when it comes to receiving ur items it takes forever.
Kinksgalore 3 weeks ago
I didn't get a bag in January, had multiple tracking numbers too and I am still waiting for a refund... Did you receive a refund? Once they didn't ship it to you? I'm worried now....
Pippizza 3 weeks ago
@Pippizza no bag no refund. =/
Kinksgalore 3 weeks ago
@Pippizza omg me to im waiting for my 20 refund n i still nothing they told me omg im sorry u will be getting a refund and a gift card of 10 dollars yeah nothing nothing wtf man
ximenasaldana 3 weeks ago
@ximenasaldana They are not going to get another dime from me, so I cancelled my subscription, and am "waiting" For a refund...pfshh... Hey if you haven't already, I suggest you cancel your subscription with them and go with a reputable company..thats what I did :) Good luck
Pippizza 3 weeks ago
I still haven't gotten mine either.
xoxojonesy 4 weeks ago
@xoxojonesy Sorry to tell u this but ur not going to a bag but u will get a refund.
Kinksgalore 4 weeks ago
i ordered 2 Decembers and January's on the 15th well were is it and when i try to post an email to them they never post it just say look at these other articles bull i just want my 2 bags they scammed a 14 year old girl out of 20 dollars and guess what they also deleted their facebook! I'm pissed my mom is so mad and my dad said tomorrow if i don't get it then beware my glam my dad and my are mom going to yell and make you annoyed.
AlysonPogue2 4 weeks ago
@AlysonPogue2 Unsubscribe. Report them to the BBB. If you don't know how, google "scam" and "myglam" because lots of people have been reporting by now. The poster of this video should unsubscribe as well.
o0ItsumoUreshii0o 3 weeks ago
Today is the 30th, I still haven't received mines yet... ;(
FloralLaced 4 weeks ago
@FloralLaced your getting a "refund" just like me.
Kinksgalore 4 weeks ago
How do I contact them, I havent recived my january glam bag!
ahernandez218 4 weeks ago
@ahernandez218 myglam.assistly.com
Kinksgalore 4 weeks ago
sorry to hear that happened to you, but thanks for putting it out there. Hope you get your bag soon.
shawnyeng 1 month ago
@shawnyeng lol I'm not getting a bag but thanks for ur comment.
Kinksgalore 1 month ago
@Kinksgalore it was meant in the short form of Glam Bag...and np
shawnyeng 4 weeks ago
I never received my glam bag and they claim that I might have a chance in getting it here. I am very disappointed especially cause I was one of the first subscribers. I am getting a refund but when I was going to suspend my account I saw that they had already suspended it. I am very upset with them and I will no longer subscribe to her.
anaid1628 1 month ago
This is my story too!! But what I did was complain to the BBB
arabellablythe 1 month ago
I'm glad I didn't sign up for this. It sounds like another scam and I'm sorry you and others have to go through this! :(
loriv77 1 month ago 2
@loriv77 thanks =/
Kinksgalore 1 month ago
I have yet to receive my bag either. I was billed December 2, 2011 for a January bag. I waited patiently all of December and looked up videos to see what you ladies received. Since those bags went out, I was excited to see what I would receive. Nearly 2 months later, I haven't received anything but some darn false emails. Conveniently, they have no way to alter information if your credit card info changes, so they aren't able to issue you a refund. It's an effing scam!
DMitchell1985 1 month ago
@DMitchell1985 Yeah I kept hearing about refunds and now I just got an email that i'm getting a refund in 7 business days . . .lame!
Kinksgalore 1 month ago
@Kinksgalore I'm sorry to hear that you never got your bag. I think that the company has grown way to large; from the twitter pics, I feel like that theres about 10 people in an office that's handling over 10,000 orders, which is ridiculous. But, look on the bright side, they did give you a refund for January's bag. I think they may have tried to send out a bag but it got lost or the error wasn't fixed and so they had to wait several days longer to confirm before giving you the refund.
ValentineLissar 1 month ago
@ValentineLissar I think that if they were trying to scam people, they probably wouldn't have bothered to refund you. I think that the reason why everyone complains about the horrible customer service in that it takes a week for them to get an email reply is because MyGlam is severely understaffed. I sent them an email last Friday and didn't hear back from them until today.
ValentineLissar 1 month ago
@ValentineLissar lol some people havent even had refunds, and also theyre paypal account is frozen, thats a little fishy to me!
Rainielovealways 1 month ago
I posted a video on myglam also, you are very brave for wanting to stay subscribed to them but that is your choice . I myself canceled my subscription and reported them to the Better Business Bureau and so have a lot of others as of now. I myself would not want to deal with a company that has that many problems. If you or anyone decides to report them go to bbb org. They actually need to be stopped before others get involved with them and taking for a ride.
swewenag581 1 month ago 16
I got my bag on Jan 25th and there was NO Wen and I had TWO concealers! I contacted them and they said they'd either give me a Wen conditioner if they had some left over or a refund. =\
tinafromohio 1 month ago
AWWW NO GOOD!!! I DON'T TRUST IT!!!! SAD FACE
MooreTina11285 1 month ago
I have to tell you... Michelle Phan is not a trustworthy woman. Especially in business. She's already had a failed business that had a lot of controversy around it. Ever heard of iQQU? She was the founder and CEO. Once people started discovering how horrible the company was and began reporting it, she deleted it from her Facebook careers and claimed she sold it, even though it was still under her name.
People are now beginning to report MyGlam for scamming people. I suggest you do as well.
jasminebbyface 1 month ago 24
@jasminebbyface im guessing you know of gurugossip? :)
Rainielovealways 1 month ago
@jasminebbyface hi n how do i report that cuz they scam me with 20 dollars i just want my bags or refund n ill be happy lady :)
ximenasaldana 3 weeks ago
sounds like you should report them to the BBB ASAP
ICYUNVme90 1 month ago
that happened to my last month (december) had an email that new subscriptions were avail..but i didnt get my bag till the 13 or something of january..the way it works sucks..soon as they take ur money out they should send it to u....point blank
liligrl90 1 month ago
@liligrl90 I just don't like people playing w/ my money I don't care what brands are in the bag just don't screw me over.
Kinksgalore 1 month ago
@Kinksgalore I agree that there's a problem with their billing system. They should only allow new subscriptions at the 1st of the month so that when people purchase the bag, they get billed only once. Under the current system, they get billed when they first sign up and again (due to the automatic billing) at the first of the month. I don't think they could send out bags immediately after they charge. That would mean they would be constantly sending out bags all month long. Even more chaos
ValentineLissar 1 month ago
Yeah I was thinking about doing it now too... damn that. Thanks for the good look.
Splendifphorus 1 month ago
@Splendifphorus maybe next month things will be fixed.
Kinksgalore 1 month ago
@Kinksgalore I really hope so. I was stalking that sight after I saw ur vid last time because i really like the idea too. If things get better for next month, I'll reconsider it. I hope you get your bag... even if it's late.
Splendifphorus 1 month ago
...wow...and i JUST got an email today saying they had open subscriptions. im most definitely not subscribing to that crap now.
bunniesattackedme 1 month ago
@bunniesattackedme check out their facebook hundreds of complaints
Kinksgalore 1 month ago