The Customer is Wrong

[CaptainBill22]

Try working for a call center customer support. You will meet all the types of fun loving people. My favorite are the ones that threaten to complain to the BBB when they're in the wrong. Or when they don't feel they've been properly compensated. Another thing is that most customers are unable to read. The 99% literacy rate in the U.S. is more like 33%. Seriously people learn to read any and all disclaimers and disclosures on a website before you buy.

[AbStar921]

I had a woman come in a demanded I make her coffee on a broken machine. When I said I'd have to use the other one she proceeded to shriek at me for 5 minutes "That's your problem, don't make it my problem!"

I got in trouble for wasting her time. *facedesk* I hate customers....

[italknetwork1]

I remember on night a women and her family came to eat at the restaurant that I work at, at around 7:00 pm, she called back to let us know her purse had been stolen 5 minutes before we had to close, and called the cops on us cause she thought that we stole it. Even though it was so bussy that night none of us could have came out from behind the counter, she simply wouldn't drop it. I feel sad for her, as she must have a very small mind.

[ImIwilliamImI]

I work at Jysk, a danish version of Ikea.. and oh my, sometimes when I'm alone in the cashier I get two phone calls at one, two customers nagging my ass of while I'm helping some other dude.. and then the computer freezes, IM NOT A SUPERHUMAN!!

[AngelBug109]

Like the suing cause the coffee spilled was indeed hot. Now fastfood has on their coffee drinks caution drink/coffee is hot...(no duh)

Lol my bro worked at a theater, painful to watch him one night so yea I relate. Just keep positive and do the best you can.

[KeikoTeddy]

I hate when the call and ask for a dictionary of info. They always call when I am busy with other customers...

[Voldey]

@KeikoTeddy I KNOW! They get all huffy after you tell them that you're not going to list it all off for them.

[JerrysFunhouse]

It's nice to see someone who can think for themselves!

[codybondarchuk]

HAHA YES, YES, I LOVE WORK!!!!!!!!!! Love the 1st story best.

[examinationboard]

fuck bro you must be fighting girls off with a stick

[CoolVallieJean]

holler.

[malarayofsunshine]

it's true. *sigh*

[iStalkApple]

Your job sucks.

[Yamstaa]

I believe it would be "STOKED" not "STOCKED"

[Voldey]

@Yamstaa Thanks, Anson. <_____________<

[elephantsandrootbeer]

saw this video by random chance. (: See you at vidcon! I'm so excited!

[knowahsark]

The Vold is always right.

Question though, you work at your own home theatre?

[Voldey]

@knowahsark I work at a movie theatre that is 8 minutes away from my house. I would say that it's very close to home.

[JareduPS]

I admire you for keeping from having this be a sort of rage video, lol. At 1:44 I thought you were going to lose it ;)

I agree with you on everything completely; though since I'm the middleman in my biz; I get to both yell, and get yelled at. :\ Hope you fared well with the tweens.

[Voldey]

@JareduPS I did fare well with the tweens, besides making the mistake of not sleeping until I had to leave to go battle the tweens.

[ghostwritten87]

Oh, the general public in general can be slightly terrifying when they're in a bad mood :(

Have an amazing time at VidCon. Take footage! :)

[Voldey]

@ghostwritten87 I'll try to take footage. A lot of stuff is going to happen and sometimes, bringing out your camera is the last thing you think of.

[chelseabagel]

and this is why I don't work in a movie theatre. Then again I do work in a game store, so I do have some customers like that.

[Voldey]

@chelseabagel I'd imagine that it's almost universal that we all deal with bad customers from time to time. It sucks but we have to deal with it.

[MichaelMidnight]

Justin, man... those are some difficult customers. I've got some stories to tell you from my old job. It surprises me when "adults" storm up and do things maybe children or teens would do and then act all startled when you refuse them, like with the Twizzlers lady. Be brave tonight and remember to keep Team Alice in your heart :D

[Voldey]

@MichaelMidnight Team Alice will forever be in my heart <3.

[alwaystextback]

try working in a store...lol

[Voldey]

@alwaystextback oh man, I imagine it being 300 times worse.

[AmiliaCecilia]

ahh customers.... I think most of the time they know they're wrong but know that complaining might get them something. I love how they also think that threatening you with the loss of their business is something you'll do anything for. I'm just like... really... we don't want difficult customers so go bug someone else!

[Voldey]

@AmiliaCecilia They really do think that one person not coming to our theatre will make such a difference. That one person out of 6000 isn't a big deal.

[oceanna112733]

I see you work, like everytime I go see a movie.. js. I try not to stare...

[Voldey]

@oceanna112733 You could always yell voldey. I'll turn around and look and say hi.

[lexxii951]

Why are the crazy people always women? They give us females such a bad name.

[Voldey]

@lexxii951 Yeah. Usually it is a woman who does all the complaining.

[studentdotcom]

No question that the customer is almost always wrong! Have a great time at Vidcon, Justin.

[Voldey]

@studentdotcom Thanks, Jeff! I'm going to have such a good time. I'm so stocked.

[HatticusRex]

FINALLY! These customers sound actually insane!

[Voldey]

@HatticusRex THEY ARE INSANE. THEY'RE THE MOST HORRRRRRRIBLE

[HatticusRex]

THIS VIDEO WONT LET ME WATCH IT :(((( WORST

[HatticusRex]

@HatticusRex THIS IS THE WORST

[Voldey]

@HatticusRex THIS IS THE WORRRRRST

[momentum27]

Haha, there's this site with stuff like this:

notalwaysright

Yea, some customers suck :/

[Voldey]

@momentum27 I think I've heard of that site before. I think I'll have to go check it out.

[WestsideProductionz]

i wish i was going to vidcon :/

i don't agree that the customer is always right because some people are just really ignorant and obnoxious.

customer service in trinidad is terrible though in all honestly. :/

[Voldey]

@WestsideProductionz Sometimes, the customer service here is absolutely brutal. But most of the time it's not that bad.