13" MacBook Pro Hinge Snap

[WMBE8]

also here is the break down of the cost according to Apple. This varies based upon what is wrong. The repair cost is $339 to replace the gloss hinge (without warranty). If the damage is internal it is (best case scenario) $377, worst case $525. You can get a PC with that money. It is frustrating!!!!

[WMBE8]

I had that issue and went in. The employee who took my computer was uncaring about my worries. The hinge is the weak point, the Achilles heel of the computer and easily damaged. I have an extended warranty on my computer, but the employee was basically saying it was my fault that the computer hinge was broken and that he thought I had dropped my computer (therefore negating the warranty coverage). I have the ID of the employee and I encourage you to stay away from him: 298502898

[Jeanphilopo]

I totally ignored hinge noises like those until finally it completely snapped from the back cover.. The glass screen protector kind of detached from the screen itself and cracked..not good at all.

[ghost1103]

mine does this too and it pisses me off!!

[xRadicalAurax]

All you need to do is realign the hinge cover underneath the silver MacBook Pro logo. It isn't fixated by screws like on PowerBooks, it's loose so it can go left an right and that's what makes it crack.

[abdu2s]

did you fix this? any updates?

[Ambiesama]

does it only happen with the mac book pro 13 or does it happen to the 15" too?

answer this please

[ressac]

@Ambiesama yes to 15 and 17 too

[snoooters]

i took my mbp apart, greased the hinge, put it back together and now the noise is gone woohoo :)

[Phirewired]

@snoooters How did you grease the hinge exactly? Could you post your own video for that? Mine does this and I stripped the laptop apart (separated the screem from the base) and don't see a real way to get at the clutch/black hinge area to actually grease it). Thanks!

[vercygentix]

does yours have those weird ridges on the hinge?

[1409striker12]

i had the same problem.i just ignored it and after a month its just gone:D

lucky me.

[PaulMercedes]

This is why they have the Apple Care program...I know its kinda lame to gamble 300 dollars away for 3 years. Especially if your Laptop has zero problems, but I'd pay the extra 3 hundred for the piece of mind knowing that if anything happens, The "genius'" will take care of it for me.

[Timothy656]

I feel for you dude! Mine makes a creaking noise which I can live with! But not as bad as that! Have you tried some lubricant were the hinge is??? I'm surprised they didn't do anything!

[JSantana319]

Is this happening with the new 13 inch Macbook Pro that came out in April of 2010?

[PSPAditya]

@JSantana319 Yeah it does, i have the april 2010 MAC :(

[JSantana319]

@PSPAditya Damn, this really sucks. Last week I went to the Apple store and one of the 13 inch Macbook Pro had that problem with the hinge. I felt it when I closed the laptop. The 15 and 17 inch models are perfect without any problems with the hinge to my knowledge. They really need to fix this problem and hopefully they'll redesign the Macbook Pro for the next refresh.

[PSPAditya]

@JSantana319 Yeah man, seriously.

[deweyyu9]

I have the same problem! should I take it to the apple store?

[johnno666]

it goes to prove apple computers suck big time they all make that noise hahahahahaha

[TomGezen]

Mine does this when i open the screen... i push it back a little to open it then when i let go the screen makes a snapping noise FROM THE RIGHT hinge... so basically it happens when ever i move the screen back which is annoying. Also, without being dropped, i am noticing a dent or warp.. something sticking up a little.. just under the right hinge on the plastic above the F keys. whats going on :(

[treznor89]

Can't believe there are many threads and videos over the internet regarding this, and Apple still doesn't do a damn thing about it. I had a 15" Macbook Pro with this problem and i recently i switched to the new MID-2010 17" Macbook Pro, hoping that they had fixed something, but i was wrong. Even mine has the same problem. They won't replace it, neither repair it because it regularly meets Apple's quality standards! I'm done with them and their "superior" quality stereotype.

[kjCooliO]

Hasn't happened to me so far (thank goodness). Apple defects suck don't they..I mean after all that money you spent on it. :(

[geekint0sh]

Mine makes a lower "click" noise, but it only makes that sound when its very cold.

[warcraftpoizhan]

This just happened to my 13" uMBP, I took it to the apple store, the tech said that they can't just replace the hinge, rather, they have to replace the whole screen. Luckily it was under warranty. I don't mind either, the top had an unsightly scratch that I rather my MBP didn't have anymore =3

[wujonathan1994]

you're certainly not the only one who gets that sound!!!!!Damn why's that happening on almost every mbp user!?

[intriguedgorilla]

i had this exact same problem, had to send it in to apple to have them fix it, it was free though

[m3erw]

Mine does exactly the same thing!! DOES anyone here on the left hand side at the back near the hinge have a larger gap on left (when it is closed) than on the right like in this video when he said it is angled?! When you are looking at it from the back it would be the right hand side. I am really worried and I am thinking of taking it to apple, I bought it is feb 10, would they do anything?! I know that it is still covered under warranty because I looked at support on the apple website!! HELP!

[classicmacintosh]

Also I have a fix (not fully but massively helps (ie the clicks are not anywhere near as loud) is to use a cotton bud/Q-tip (in the UK Q-Tips are cotton buds) and apply a _Small_ amount of petroleum jelly (aka lip balm) to the right hinge (with the laptop screen open) and work the screen back & forward. It works for me =D

[TechSmack]

i heard about this , its a default

[lkelko]

Damn... 3 months and my mbp 13" also do this :S... what i feared...

[iMPuLSe213]

Just add some lubrication to the right side of the hinge. I had the same problem, took it to the apple store twice and they didn't fix it. Added some lube and bam, problem solved.

[BasdenOuden]

Exactly the same here!!!

[chyidean]

Have this problem as well, posted a video of it on my channel. I think the sound mine makes is a tad different though - more of a "cracking" noise.

[190592sd]

mine does that as well but i was told to keep opening and closing the lid. apparently the hinges are self lubricating and if you keep opening and closing they self lube. i think the main thing is it does work. u just have to open and close the lid a lot of times.

[MrNathanlie]

same here, !

the guy at the apple store told me that the only solution was to change the whole panel with the attached hinge. and it costs about 1000 !

[FreeForAllGamerz]

@MrNathanlie normal apple

[shadowheart43]

hey for anyone out there who has a 13 inch macbook pro... umm when you pick your laptop up or move it does it make a clicking noise or chirping noise? i hear it at the right of my trackpad and i know that it's not my harddrive because they already replaced it once... so is it normal???

[KeshaForum]

@shadowheart43 SAME! If you find it what it is tell me please!

[geekint0sh]

@shadowheart43 It's the Sudden Motion Sensor that prevents your Hard Drive from getting damaged when the laptop is suddenly moved.

[shadowheart43]

@geekint0sh wrong.... when i replaced the hard drive ( a different brand) it didn't make that sound anymore... i called apple about 3 months ago and they said some of their hard drives were faulty... tsk tsk..

[geekint0sh]

@shadowheart43 Well, then it was a different sound.

The sound my MacBook Pro makes when it is suddenly moved (heavily), it makes a "click" sound. If it's moved like any normal person would move there's no sound.

[Wacowaco96]

mine does a crrrr noise...

[contrary]

mine too! the crrrr. i googled saying hinge noise.. but "crrr" sums it up perfectly. i was thinking its cuz i havent been wiping my screen down. for some reason. but uhh, did u get it fixed? mine does crrr every time. ONLY when its FULLY closed then trying to open it.

[Wacowaco96]

@contrary exactly the same!!

[samobing]

same here!!!!

im gonna be pissed if they dont fix it!!!!

macbook pro 13" summer 2009 2.53ghz

[keyblade41]

same

[arnolddisco]

same here

[ComradePepper]

did they fix it?

[nepalihercules]

nope

[1129w]

damn mac suck

[macnerd93]

@1129w how thick you are there could be over 100 different reasons as to why the hinge has gone faulty

[maheshcx]

i know.. and plus if my mac was not working i would not worryed because i know that there is awsome CS and good polcies.. and with a shit PC i would be F***ED cuz the CS is shit and parts are made in so many places but i dont need to worry cuz macs rule and PCs suck.. ive never met one person who got a mac and wanted to switch back to PCs

[maheshcx]

yeah what are these ppl who say macs are unreliable smokeing??

[MychaelYang]

i have this same issue with me mackbook pro 13"

[kickit246]

Hmmm... I have a 17" macbook pro. Haven't had a single problem with it yet. (Sort of, its almost like thers paint on it and its peeling between the trgf keys, looks like white regular macbook plastic too...) Oh shit nevermind lol. Its just a bit of dirt and a really clean spot in the middle of it haha my bad. (Yay!) :)

[xdrcft56]

Ah heck, a little WD-40 and the $349 AppleCare Protection Plan and you'll be fine.

[amiller360]

I have the exact same problem by the way

[Mrxb0x]

mac sucks tho o_O

[maheshcx]

hahaha uve proly never used one

[bfhfsuruyw]

Macs suck! they hav the number 1 failure rate, but apple won't tell u that!

[CommercialsKid]

that statement is false sir

[bfhfsuruyw]

no it isn't Do your research!!

[Webcam9000]

I have to say, I have only ever seen this problem on PC Laptops, mainly Acers :S but not on a Mac, ah well, at least Apple fix it for you for free

[asjeot]

quality issues... you should get a PC

[UnusedBEAR]

PC's have MAJOR quaity issues. My laptop's metal pin were I put the charger broke off. Now its hard to use my laptop.

[maheshcx]

hmm then y am i and tons of other people happy with our macs and would never consider another PC again?? hmm i wonder.. o yeah they r the best computers unless ur a hardcore gamer or programmer

[scientolofag]

My Macbook makes the SAME noise. Been making it now for couple of months

[wrathallll]

that sucks balls dude, are they gonna give you a new laptop / fix it????

[akwardscilence]

My old laptop used to do that...

I figured that if I left it alone and just let it keep snapping like that, eventually it would break..

But now I have a newer, better computer now. =D

[chevytothlevy]

not so pro anymore

[lewisvz]

my old laptop did that then the whole screen came off oops..

[briandrum1]

Oh SNAP! That sucks...XD

[DocterrNick]

screw you you racist idiot!

[funnyvideolol123]

well i'm sorry you chiq loving homo

[SkellsTechHelp]

PCs Last Much Longer :D And Windos 7 Rules ,Though Macs Are Miint To Buh Ive Got ILIFE On Pc haha i changed it so it works on vistaaaa

[IIBPmII]

and the apple ppl wont fix it for u?

[Djcpu]

the sound looks like a f*cking door... :'-)

way to go mac...

[Khalduknight]

Hey, you ought to increase the volume of your videos. Kinda hard to hear you.

[jrvh513]

so are they replacing it?

[Ervine4]

for a nominal fee im sure.

[josephgrovers]

Wow i turned every single possible volume i could turn up and i could still barely hear it.

[SkellsTechHelp]

Be a PC

[ginomw]

PC's suck

[lrossi888]

@ginomw That comment is pure ignorance.

[MDragonFang]

you should not toy with it. that, most of the time, only makes it worse

[TheShantaBu]

mines fine :P

[sammyboy1234]

THIS HAPPENS TO MINE TOO..it seems the more i have been working the louder the snap is

[huskermania]

exactly the same with me.

[ToasterJoey6]

@huskermania Same, I just hope it dosentt get worse as I could live with it now

[classicmacintosh]

@sammyboy1234 Same here... but when mine's hotter the click gets noisier.

[gee1234567890]

duct tape fixes everything

[flowers05]

bud you not alone apple computers are built weird when they get too hot they start to wrap and not close correctly

[Monk3yman77]

Yeah, same thing happened with my compaq laptop. Now the clicking stopped, but the screen has no support and falls if it's moved a little. I'm gonna tear it apart and use it as a media laptop whenever I buy my new computer.

[beachzone2]

thats weird never seen that before

[11111ozzy11111]

It could be lose and anymovement might be either losing it up either more or its just stuck... is it getting harder to open.. like it has more pressure holding it down/up?

[hurleyfurley218]

same!!!!! mine is the same wayright now

[willsnoel100]

First

[11111ozzy11111]

Go kill yourself ugly

[TheLucenteTV]

I can't see if I could help. 1st comment

[willsnoel100]

no way