Tom Peters' Leadership Thoughts: Listening

[obscurename2727]

Very aggressive delivery style; I wish I'd interrupted him after 18 seconds...

[ArmandoOrtegaM]

I will start that "Tom`s MBA Progam". I will require from every student-to-be at my "UNIVERSIDAD EMPRESARIAL" to have read and understood at least three Tom Peters books.

[LeBadman]

Hilarious how people think they are talking to Tom when they are actually commenting on some random guy's YouTube video in his playlist.

[jonathanderouchie]

tom, you kind of went over the 18 seconds on this one... dooooodge

[alittlebranding]

Active listening and strategic listening are so important, not just in business but in life. I try and work on this daily but often forget, it's not about hearing, it's about listening. Thanks Tom.

[Noahsarkwastaken]

im a bout a 2 second manager, and that IS what she said. good day.

[Haseeb2]

This is why Toastmasters is so valuable. It definately builds listening skills.

[Rebecker89]

I want to join your MBA program too!

[fabiostilben]

Tom, When will you start your on line MBA program ? I Am ready.

[fabiostilben]

Tom, when will you start your on line MBA program ? I Am ready.

[LittleBigThings]

Marinoyt - Tom's saying that it's not good to be an 18 second manager, that he thinks you are and that you should reflect on that and make a change by listening more.

[marinoyt]

The only and the most crusial thing I don't quite follow whether it's good or not to be a 18-second manager?

First I thought that's wrong but at the end Tom says 'I bet you are!' which might mean that's the kind of manager he wishes we were. Help me!! )))

[balqan]

It happens so often that we find an answer to our question on our own, just because someone had the patience to let us finish asking the question.

[RalfLippold]

Tom, You remind me of EdgarSchein's concept of Process consultation and his famous "humble inquiry".

Your word very much connect with my own experience, more an 18 min leader.

Thanks a lot for your great work, especially your most relevant book with RobertWaterman, "In Search of Excellence". My parents imported it from the US back in 1996, I am still thankful to them as it started my career into Lean Thinking.

[xraylistening]

Brilliant! Concise, powerful and so true! To pick up on Steve's question, I'm convinced that strategic listening includes the skill to direct the person's attention towards relevant information (such as what the customer actually wants). But the most central skill is simply to shut up and listen - including shutting up your own internal chatter, which is where the interruptions tend to come from.

[SteveCherches]

Excellent post. Wondering what you would include in your listening strategies. (Hope that will be in the next post....!!!)

[chrisryall]

Thanks Tom, great way to share your wisdom