A day in my shoes @ "The World's Largest Communications Company"

[easttxhunter1]

MSOC doesnt allow tome for explaining. its all about efficiency. what these dick head mangers need to explain to the customer is thst we have OP78 to follow and that customer service no longer matters. its all about pleasing each others boss, a bunch of pussy kiss asses. from first line to CEO they aint shit but glorified dick suckers. their main goal isnt plaesing a customer, its putting a tech on a 6 month PN for having a leaf stuck to his ladder thst was not properly secured. BITCHES!!!!!!!!

[tahoecoyote]

This is exactly the way it goes sometimes. I think they forgot to add the text messages with the: "you are running behind, your supervisor has been notified" messages. I retire in a couple of weeks, good luck folks.

[OneWayProduct]

Prem Tech for 3 years approves this as truthful representation of job conditions.

[moparcop2]

good to see cable techs are not the only ones with idiot custumers

[HTSREDPLAGUEx]

Soooooooooooooooo true....I love these vids, right on the money...Keep up the good work....beautiful...

[Doubleringer]

so typical, this is one of the many reasons why I quit last year.

[TheTazedMonkey]

It's funny to me how this is so right on so many levels, all of the videos are spot on. I am on both scenarios of customer/provider and employee/employer. My bf is employee, i have been customer. I used to bitch about my provider and the service I got but it i never once considered the tech. Now that i'm with my bf for 5 years now i realize how badly "they" (collectively) treat their techs. These are the backbone of the company. They built it with blood and sweat and patience.

[Bignum]

I hope that everyone that views this knows that you are not joking. was in I was in Cable repair for 7 years and now in Construction. Wil never go back.lol

[marusak4]

These are awesome!!! Can you do one where the customer's house (that you were at a year before) is still an utter mess, and they say "You'll have to excuse the mess... we just moved in"?