Added: 2 years ago
From: Act2Scene5
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  • I followed your video to the letter and it worked, THANKS GOOD JOB. Except i got a message that ''a shortcut is missing and will not work . Do I want to delete this shortcut" I answered "NO", because I did not want to take the chance of it deleting my magicjack keypad or worse.

  • we bought a magic plus today..... Its sucking it gave us 3 numbers for our phone number so we cant register it..... Why cant people leave well enough alone... The old magic jack worked with no problems !!!!!!

  • how can i install on other users on the same pc

  • I am plugged into a usb and do not have service and need my phone number for my magic jack plus so I can register it. Cannot use either magic jack accounts. HELP

  • Ok so to make it easier for all you guys, Go to device manager and uninstall all your "USB Mass Storage device" under "Universal Serial Bus" so make sure the magic jack is plugged in so you can see and uninstall the device as well. Then install the software first then plug it in and wait until it recognizes the device and your all set! By the way this method works with ANY windows :)

    Now give this guy a Thumbs up for his great video!

    PC BEE Master Tech,

  • Wow.....I can't believe it but this actually worked. I saw the Lucky you....Upgrading now., and I'm so happy. Thank you whoever you are dude. This is not a joke......this actually works. I'm from Alabama, and I would give my number out, but it isn't necessary. Wow.....but it shouldn't have taken all of this for it to work, but thank you once again.

  • Dang, how do I get to my C Drive? lol

  • I need phone number custumer services

  • about renewal ?

    

  • I just had A run in with these so called magicJack tech's what a bunch of morons these people first they deactivate my phone number By mistake then they ask me to pay more money to replace what might be a defective product, Well magicjack can kiss my ASS there tech support sucks they don't stand behind there product and should be shutdown for ripping off people

  • y do u use that module that plugs into the usb i just down loaded it onto my computer using a mic and speakers i have no problems

  • I just installed my Magic Jack, but it is not registering. I keep getting a message saying

    "The Installation Associated With Your Computer is Invalid." What could be the problem?

  • didnt read all comment or finish vid but - cant find certain folder goto folder options "show hidden files folders" then try again and for regedit theres a search function either ctrl f or edit-find then just type magicjack or disk$ven whatever still cant figure it out use google and be specific when u search

  • Our Dell desktop p/c (XP SP3 4gb memory) has 2 login's, 1st for me & 2nd for my wife. Have spent hours on chat with MJ, their 1st & 2nd level support is a farse. They finally had me copy the MJ startup to 'All Users' & it's even worse now. Switching users (not logging off) MJ attempts 3-5 times to restart & if one is on the phone, the call gets disconnected. W we find that leaving MJ on the screen & turn monitor off it works just fine. Live updates that reboot the p/c cause MJ not to work.

  • Do you have videos on drop call with magic jack

  • there's no Disk&Ven_YMAX&Prod either :(

  • i cant find the application data :(

  • AS SOON AS I PLUG THE STUPID THING IN, A DIALOG BOX POPS UP FOR A SPLIT SECOND THEN LEAVES

  • Thanks for the info

  • Mine worked fine when I first installed it but the next day the phone was dead. I got it to make calls without the phone just using my webcam mic but its a hassle having to switch sound option menues overtime I want to make a call. I havent tried the advise in the video yet but that will definitely be next on list.

  • i have a problem calling certain numbers i have yet been able to call my local hospital where i have relatives that work. and sometimes it won't let me call my house number anyone else have this problem.

  • yep i was told u can fax by connecting ur fax machine phone jack into the magicjack module. the fax machine ur calling dont except magicjacks

  • Although gr8 instructional video, steps did not resolve my Error 3...Followed to a "T"

  • @PrettiboiUSA error 3 means you have to reconnect your internet connection

  • Myself, I simply disconnect my MagicJack and shut down my computer. Then I restart my computer in "Safemode" and delete the MagicJack program. When I restart my computer I wait until it is fully booted up and reconnect my MagicJack and all is fine. But it must be done in "Safemode". Also; if you disconnect the outside supply connection from the phone company, you can plug your MagicJack into a wall connection and all of your phones will work.

  • dude hide your adress that's not safe...

  • my problem is that i cant call directly from the phone i have to put the number where it says enter number and,i can only hear it from the speakers of my laptop how can i fix that

  • I play games on the same computer that has magic jack, although it has problems whenever i use games that have gameguard and it shuts down my computer i really want to use mj and play games, becuase my dad uses it for business reasons please help other people have the same problem too. TY if you reply

  • Just bought the MagicJak today, been screwing with it for past three hours and still cannot get it to work. Still saying [error 20]. Returning this glorified POS.

  • people can't hear a damn thing I say when I plug in my magic jack

  • Will this fix the Error 401 message? If so, is the procedure any different if using Win7?

  • iM jUST SICK OF THIS PIECE OF SHIT!!! CANT BLOCK UNKNOWN CALLERS POOR SOUND QUALITY ,CUT OFFS GIRGELING SOUND FOR CERTIAN PHONE COMPANYS YOUR FREINDS HAVE.... YOU GET WHAT YOU PAY FOR AND DONT EXPECT MUCH FROM MAGIC JACK I HATE IT!!!

  • im have 2 problems with my magic jack.

    the first one is... everytime im talking for extended periods of time, it cuts the phone call off at exactly 1 hour and 30 minutes.

    the second is... for the past week, the phone calls have been "glitching" (as my girlfriend calls it) when we talk it sounds like "ho-ho-how a-a-a-r-are y-y-y-you-y-ou?" its sounds like robots with horrid studders.

    so if anyone knows why my magic jack is doing either of those things please help. message me if you know a fix

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  • need help with my magicjack the problem is when i put it on my xp pro desktop it says you must plug magicjack into USB? but when i transferred it to my laptop vista it just works good... how do i solve my magicjack to my xp computer?

  • mine doesnt work i dont get it it keeps on saying error the phone should operational within 15 minutes and i keep waiting and waiting i dont understand and it says on the left side othe screen magic jack it says patience registration well come up nothing works or load up i dont know help pleaseeee!!!!!!!!!!!!!!

  • When I plug it in it pops ups and starts loading but then disappears and NOTHING happens. Can anyone tell me how to fix this. I have windows 7

  • rong if you have a good hub non powered it will work i have a hub with a short cable thick cable and it works fine on the hub.

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  • For all those complaining about magicjack. I use it and this is the first problem I had with it. I call many people and they never been charged so please stop lying to others about it. The phone my occasionally get disconnected or pop up incorrect numbers on the callerID. But other than that it works and it's cheap. It really does work. N E questions just ask n i'll answer.

  • be careful,,magicjack says the calls r free ... IF ....u call others who ALSO have a magicjack... my buddy got a 15.00 phone bill from me calling him using magicjack!

  • OMG MajickJack is TERRIBLE. do not use. their service is a nightmare!

  • Are you all on facebook? if so what name are you under because I tried to find you all but could not. I have magic jack and loving it. I bought one for my daughter but she seem to be having this problem: she said when she clicks on the icon a purple screen comes up telling her to sign up. She have been using the phone for a while now why would that screen come up? How can she take care of this problem?

  • My system windows xp: magicjack errs, NOT ENOUGH MEMORY. This incorrect, I have had magicjack on this system for 1 year. I let it expire but have since purchased the 5 yr plan. It works on my Mac but doesn't on the desktop, which it was bought for.

    I followed the video and some of the screens are different butt I did delete the file for magicjack. When I went to the registry and expanded all the folders, in the Enum expansion it say's ( Disk&Ven_Tigerjet&Ptod_HardDis­k&Rev_v2.0 ). So I didn't .

  • I don't have MagicJack, but like the user that made this video said..some people may have connection problems, because they are downloading and whatnot, but I would like to ADD to that... and say there is a feature inside windows called "QOS" or "Quality of Service" and by enabling this feature, a certain amount of bandwidth is reserved for VOIP type systems, this might help people alot :-)

  • i can only call my bf and freinds but they cant call me!i dont know whats wrong with my magicjack!?

  • @jayheard4 same shit and it says when they call me that my number is not currently a working number like WTF

  • i just have a choppy line all of a sudden. not the issues that you describe. People can barely hear me. Is there a way to fix this. loved magic jack!

  • this is a great product….gotta love saving money, and MAGICJACK SAVES MONEY…..GREAT PRODUCT…check out there stock (CALL), which is doing great on the nasdaq

  • My magic jack gives me the "Warning: plug into usb" even though it is already plugged in. Can anyone help?

  • @raveenababez

    turn your computer off and then back on. Make sure you unplug and the plug back in MJ securely.

  • my pc or my laptop cant detect the MJ..., can someone help me...??

    :/

  • Wow... what a good, clear video. Thanks for making it.

  • @212days did you give him a jingle yet?

  • can u unplug it from the pc or does it have to stay pluged in all the time ?

  • this device is retarded

    1) pop-up on computer when there is an incoming call or outgoing call

    2) all emails calls and things on your computer are open for the company to know

    3)in most cases you get a Long Distance Area Code

    4) its cheap because all of your information is sold to third parties

  • @MirageScience Vonage does the same thing. Vonage wants you to plug your computer into a jack on it so all your traffic filters through the Vonage box which connects directly to your internet connection. I'm sure they included it so you dont have to buy a hub or switch to connect more than one device to a dsl modem/cable modem with only 1 lan port, however I don't trust these companies with my data. You CAN buy a $80 thin client to run the MagicJack off like a HP 5720. This is what I'm doing

  • i have the same problem whith my mj. can somebody give me the solution

  • I dont have a folder that says mjusbsp. In fact my application folder doesn't really have anything in there... '_'

  • i didnt got a option of ready to call. i only got a option of signing in.plz solve my prob n tell me how can i del magicjack from comp

  • i didnt get option of rady to call. when i attach my magicjack there is only option cumin of " Signing in.plz tell me how cani solve my problem

  • The only problem I have with magic jack is the people I call say that they can't hear me and I shout and really thats the only way they can.what could possibly be the problem??

  • I have found document and settings but I have not located app/data nor anything that look like mjusbsp file, even did a search for it and no result.

    did a search for magic jack and found everything to do with magic jack even file entitle c/ document and settings/acer ....I am yet to find the file mjusbsp.... please help.

    the second part of the video ..the registra....well quite simple but the thing listed there is disk& ven_tigerJet&Prod_HardDisk&Rev­_v2.o

  • The Warning showed up for me today. Unfortunately, fix only solves the problem until I reboot the computer. Rather than go through all your steps each time, I just run the update.exe and all is fine until the next time I reboot.

  • btw i use Windows 7 i downloaded the update but i cant install it cause it keeps shutting and goin back up...

  • yo man, i got this problem lately i get magic jack opening and then after like 3 secs its says contact list not downloaded and then shuts down and then it goes back up it repeates that all the time waht is the problem?

  • thank you for the vid; it is very helpful. Now I gotta ask for some help here. I am using windows vista, AT&T DSL but I have a problem with Magic Jack, when I make a call I can hear the person at the other of the line very clearly but the other person can not hear me well, my voice skips or breaks that is what I have been told. My friend has magic jack too and they have never had any problems with it. Can anybody give me any word of advise as to how to fix this problem....thank you much

  • Hi there, thanks alot for your valuable help it's worth it. You made my day!!! I hope that you come out with many other helpful issues.

  • how to fix Error Broken Storage on MagikJack pls help me

  • i did not seedocuments and settings. I'm running a vista. your probably running a different computer. what do i do on vistas?

  • @magggie1 go to user(ur name) then click on app data

  • Thanks!

  • i got vista an it will not delete help !!!!

    my MagicJack sucks ass ..

  • How does one fix error 400 ?

  • Has anyone noticed a beep every couple minutes?both sides,I hear one he don't,then he hears one and I din't?

  • yes Ive had mine for almost a yr now and i still cant fix the beeping. which is why im "here"

  • i got in the regedit but it did not have disk&ven ymax_ magicjack&rev_2.00 what gives ?

  • what about problems while talking,I get cut off??

  • Some people have connection problems and other do not. There are reasons for that: If your internet connection is poor or you are downloading or surfing the web, you will experience the problems you are having. Your PC may be old or new. Your PC processor speed, RAM, etc. The best test is to try MJ on another PC or another internet connection (a friends) and see what happens. There are too many variables to pinpoint "a" single cause..

  • @Act2Scene5 Some webpages automatically refresh (like yahoo mail) and can drop calls or cause other issues.

  • Yeah, you;ll get cut off if you don't pay your monthly bill on time. P.S. There is a hidden charge monthly known as a monthly bill.

  • bullshit

  • BULL'S EYE better than BULL Excrement. Pay your bill on time to prevent interuption of service.

  • Are you that stupid,or just trying to be funny,not working,there is no bill with Magic Jack.

  • leech?get a job? sorry dude I have my own business so again you make no sense,good day little Bobby

  • I have had mine for 7 months,do they send the hidden charge to a hidden address??? lmao

  • Yes, it works on 64 systems. The problem with it not always connecting does not happen often, but it does happen. I notice that it happens when I change something; such as moving MJ to another USB port or when plugging in my iPod. I have 4 USB port and I use them all. MJ uses more of my PCs power than the other USB devices so it contends for USB resources. It would probably be a good idea to put the MJ on it's own "powered" USB hub.

  • does this problem happens alot and does magicjack work on 64 bit os

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