comcast live chat with rude and useless customer representative part 1

[Camoflaged3]

Im Glad i watched this, shows the tollerance rate of a customer representitive

[MrAldoggy100]

You are one stupid whore....I'm sure your dumb ass is going threw a router and is too stupid to know how to bypass it

[BrooklynOmerta]

@jooohannamarwe People should know what YOUR job kis ahead of time? Typical bullshit response from Comcast. All U guys do there is deflect any blame & the minute U see 1 finger pointing at YOU, U make sure its 3 more fingers pointing back at the customer. U cant tell me shit. Sheila Germano (Ricks goddaughter) & Rick himself has explained alot of shit to us & he pretty much has explained how to handle customers with LEGIT complaints & how agents are to which is to DEFLECT DEFLECT DEFLECT!

[Gryphyn3]

@BrooklynOmerta Why is it deflection when in the video she barely did any troubleshooting with the agent before she went off on her. The agent has procedures to follow. Like every other company. And yes I used to actually work for a call center that had the chat programs and I was the trainer. I was also a chat agent for numerous years before becoming trainer. If you pause the video you seethe person go off on the agent after very little convo. Its not always the rep

[basketcaserb]

wow die in a fire

[ninuxy]

What a whining little bitch.

[broseph0523]

What are you 5? Grow some balls first and learn how to ask things politely from employees.

[MasterxKenobi]

Lol bad service? You're being a bitch, what do you expect? You think the rep is the one giving you the shitty connection? She was trying to just help you.

[Gryphyn3]

Swearing in the chat doesn't help ya. 1st. There are many different issues that could cause slow speeds. 1st and this is the mian one. Your pc may not be able to handle high speeds because its an older pc. 2nd. Your ethernet card may not be able to handle the higher speeds. 3rd. Cables are faulty. and I could go on. You didn't even give that agent a chance to help you. You just came on and blamed the them and didn't attempt any trouble shooting.  So you deserve what you got

[BrooklynOmerta]

@Gryphyn3 u CANT be serious....U must work for this awful company Comcast! I can say first hand that they are so rude, unprofessional and all they do is deflect ANY blame off of them (the same way U did). Now while it is true some of the things you pointed out, it doesnt eliminate the reality that they never assume any responsibility for the shit they do to customers. Pure deflection & this is why I suspect U work for them OR know someone who does. I have not even watched the video,dont need to

[rhakhiztahx]

WTF.. you sound like you know everything about internet. There are many factors that would affect your internet connection. check first if you have already optimize your browser and I hope you know what I mean. If you are using a router try to bypass that router and connect your computer directly to the modem. I hope this will enlighten you.

[rhakhiztahx]

If you would have been nice to the rep, you would have got a better connection and she would have given you a credit for that... \

Its GREAT mam.... not GREEEAAAT.. freak...

and even your there... sounds THEIR

are you really an american!?!?

[rhakhiztahx]

yuck.... you sound so bad.. funny!!! hahaha

dont you know that SPEEDTESTS are not really that realiable.. you should check your connections physically first and and check your computer as well... you are so dumb.. if you wanna know, better check you video again... PATHETIC.. GET A LIFE!!!

[kubotaman85]

i did not see one curse word from her only from you!

[krios1]

NO, YOU are the crazy one. You need to get an education little girl. You should also learn how to talk--maybe then you would get some help. You just made yourself look like a complete idiot by posting this.

[kubotaman2004]

damn! if you would have been more polite to them you would have got better service

[shamrock6699]

You know I have Comcast and have had some problems, but I have no idea why people think they can yell at and be rude to people they are asking for help. Had you talked to me that way I would said much worse.

[andwebb1441]

I did not see one curse word from her, only from YOU!