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  • Well, I hate to disagree with the lady in purple, but they did have a choice about the grave. There are some people who take the cremated remains of a loved one and put them in a grave, with a gravestone and everything. They could have done that and visited the grave, but they chose not to.

    @lavvy2585 I can't answer the first question, but she was cremated because she was morbidly obese, didn't fit in the casket, and apparently the family didn't opt for a larger casket.

  • She was the size of a toyota.. any moron, even Helen Keller could have seen the casket was way too small. B/c of the massive amounts of obese/ morbidly obese ppl in america, casket companies are having to build larger and larger caskets so it's NOT like a larger casket did not exist. b/c guess what? they do.

  • I dont understand why this is going to trial and why was the body cremated?

  • Since when does a funeral home allow a family to choose an unsuitable casket for the size of the body and then go and blame the family for choose the wrong size? This together with the unacceptable presentation of the body for viewing is horrendous. After having worked in funeral parlours and knowing the proceedures the blame stops firmly at the feet of the funeral director!

  • thumbs up if you thought the lady in the purple shirt is the one that was embalmed.

  • Swanson Funeral Home hosted Rosa Parks Funeral Home.

  • I smell scam... family's part. That casket not fitting a large women. come on you can eyeball that. Apart with the embalming no clue shit happens.

  • I sleep with my arms up like that, and they call the arm position a freak show? D:

  • What the family should have done also (if they had not already done so) was to have reported the funeral home to that states State Board of Morticians and flied a formal omplaint in addition to the lawsuite. I believe that would have put the icing on the cake.

  • The family can always choose to bury the ashes next to a headstone. You wouldn't need as large a plot that way, I think.

  • I hope this family got the justice they so rightly deserve. The funeral home had a duty of care & that includes helping the family choosing the correct size coffin, which they obviously didn't do. This poor family were let down twice in the most unprofessional ways possible. I can't believe the funeral home think it's acceptable to have the poor woman deformed in her coffin at her funeral & then to blame the family is just sick & twisted! I hope they get the justice they clearly deserve!

  • This is both the family's fault and the funeral home's fault. The family should have known that she wasn't going to fit that casket... come on! And the funeral home should have done a better job of embalming, why would you leave a dead person's arms up like that? Makes no sense at all. And they should have communicated with the family about the state of the coffin they chose. All around poor decision making and lack of communication.

  • Its not a funeral home's fault if a person is overweight and the family purchased a casket that was too small. The family suing the funeral home is ridiculous.

    

  • That's just sad....I hope the family win that lawsuit enuh...

  • they are doing the right thing due to that is abuisness they should know better what if that was their relative?

  • if they can't afford a casket the size of a piano, then they should have cremated.

  • Swanson funeral home should go out of business that's wrong.

  • ha ha ha ha ha!!!!!!

  • if they want to go visit a grave, what's so hard about burying the ashes? if they want to go talk to her, why cant they talk to the ashes?

  • @xINVISIGOTHx I was just thinking the same thing my grandmother's wish was to be cremated and she has a grave.

  • I hope the family finds peace and comfort over their loss.

  • How was it the family's fault if the funeral home used too much embalming fluid?

  • this is the first time I hear about a deseased in a coffin with their arms up. I remember a funeral I went where the deseased had a real old collar shirt, it was supposed to be blue and it looked gray, that's how old it was. I offered to buy a new shirt but the stores were too far and the viewing was only twe hours, then he had to be cremated. After the two hours, they closed the salon and I could see from the shadows that he was put in a big trash bag.

  • They probably couldn't afford the double wide casket and the funeral director should have explained what would happen if they used a regular sized casket.

  • This happened 4 years ago!! They waited until 2009 to bring about a lawsuit?!!! I am sorry for the family its sad when a funeral home is careless tho.

  • they could just cut them off and place next to her in the casket, big fucking deal.

    fat behemoth = lots of soap to be made from

  • @tomasdoc2002 You are a complete asshole for your comment towards that deceased woman and her family. I can tell that you do not practice any organized religion.

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  • @baller357 Sorry I don't speak trailer park. You are every disrespectful and judging from your comment I can tell that you lack any form of an education. I'm sure you are proud of yourself when you wake up in the late afternoon. Do the world a favor and kill yourself. Your father should have never had you with your sister. You inbreeds suck.

  • Ha-ha, I don't know what makes you so stupid, but it really works! So, what happened to the “organized religion”? Aren’t you supposed to turn the other chick, be humble and shut the fuck up, you hypocritical double-faced twat?

  • By the way, I could not resist telling you that your statement "You are an douchebag" is an offence to your second grade grammar teacher. Again! Didn’t he already stab you in the eye with his dick or you lost both eyes? Are you legally blind or just that dumb? Something tells me that you skipped the whole English class entirely and went collecting road kill and hunting squirrels with your “family”.

  • Calling you an idiot would be an insult to all the stupid people but maybe you are not stupid, perhaps you are just possessed by a retarded ghost. If brains were taxed, you would certainly be owed a refund.

  • @tomasdoc2002 Your obviously suffer hydrocephalus so I will cease talking to you from this point forward because your are a complete moron. Your sister should have swallowed instead of giving birth to you in an abandoned tow truck. In addition you spelled cheek wrong in your previous post. It's okay because you are a fool and you have an IQ of 58 and that is being generous. Once again go kill yourself for the holiday. It would be a joyous occasion for everyone BillyBob aka trailer park man.

  • @baller357 You obviously suffer from hydrocephalus so I will cease talking to you from this point forward because your are a complete moron. Your sister should have swallowed instead of giving birth to you in an abandoned tow truck. In addition you spelled cheek wrong in your previous post. It's okay because you are a fool and you have an IQ of 58 and that is being generous. Once again go kill yourself for the holiday. It would be a joyous occasion for everyone BillyBob aka trailer park man.

  • @baller357 Don't be talking about people with hydrocephalus! Rude!

  • @jmeezy2012 Sorry was upset with jerk off tomasdoc2002. He is a disrespectful jerk.

  • YYYYYYYYYY-M-C-A

  • cant you just give the arms a good swift crack downward ?

  • She was 600 pounds -- hard to blame the mortician.

  • Dianneforever!! Are you serious, go market on their YouTube video. My deepest condolences to the family. Sue them alright! There is a casket for everyone, irrespective of size. Unprofessional funeral home who have traumatized this family and forced them into a cremation they didn't want. They know they've done wrong and are looking at ways to back out of the mess. Good luck to the family with this case.

  • There is just no way any funeral home should have placed this woman in a casket that didn't fit. They have a casket to fit anyone. Just as they would not let them bury her in a child's casket, they should not have let them purchase a casket that would not accommodate her. Over embalmed? Never really heard that one. How could they present her in the casket with her hands waving in the air like "she just don't care" ? The attorney that said it's the families fault should be sued too.

  • @roblou62 It certainly is possible to overembalm someone, and it really does affect the motion of the deceased and the rigidity of the body, but something like that is entirely unacceptable.

    Any halfway decent funeral director / embalmer would be able to see how much fluid is needed, and there is no way a good one would sell a casket in which the body doesn't fit.

    Either way, whether too much embalming fluid or small casket, it's the fault of the funeral home.

  • I had an aunt that had passed away and at her funeral they had her chin resting on her breast. It was auful.Everyone was saying it wasen't her,it was that bad. Some funerals homes are just in it for the money and some really really try. Next week will make 2 years my dad passed away and I have to admitt he really looked good. It was something so hard for me to go through and still is. I just hope God will help me through this.Thanks for listening,Jan...

  • @sissyjanjan61 Hey Jan, I wish to convey my deepest sympathies to you. I know it is difficult. It never gets any easier, but in time you incorporate into your life. I lost both my parents 3 weeks apart 24 years ago. Still seems like yesterday. There is one great change, you tend to think only on the positive things, sometimes you will laugh, sometimes you may cry. They are still around in your memory. I'm glad their funeral was excellent. I'm just sad they had to have one. Take care.<3

  • @ dianneforever that's great you like them but this isn't the place to say something like that. Hopefully you'll be the next one they get to embalm and hopefully they do it wrong again. My heart goes out to this family. That's something nobody should have to deal with. Making a sad situation worse. Shame on this place. God bless this family and the lovely woman resting her soul now!

  • i love the swanson funeral home

  • That's what you get for using a TV dinner company.

  • That's sad mate, I cannot imagine how that might feel to see youre own mother like that.

  • My heart goes out to this family...they just wanted their family member to be respectfully taken care of...so sad

  • The family can NOT be blamed for something like this. It's the embalmer's fault. The person OBVIOUSLY didn't know what they were doing and needs to either go back to school to learn properly or be fired for being careless. This story pissed me off, for real. I hate when people try to pin THEIR mistakes on other people. Childish shit, I swear.

  • Even if the casket was too small, why would her arms be in a "straight up over her head" position? The lady said she was laying on her back (duh as in any casket, right) but her arms were straight up as if she holding something to read. If the casket was too small, why couldnt they still get her down, or cross them over her chest even?

  • OMG thats so fucked up. I feel so sorry for the family.

  • This is a TRAGEDY and there is NO EXCUSE. I worked with my

    grand uncle at his funeral home during summers in high school.

    People who have lain dead for a time before they are found often

    have arms & legs in awkward positions. Procedure is to gently

    apply traction in the direction you want the limb to move. Rigor

    slacks off after a time allowing for movement, and if all else fails

    the joint may be dislocated somewhat to facilitate proper positioning.

    But so what if the loved one was obese?

  • lousy embalmer did not set the features and should have tied the arms down or set it, but this happens a lot when you get careless people who are not trained to handle "difficult" cases

  • It shows the ignorance of the attorneys and the family. If a body is overembalmed, then you certainly are not going to able to change the position of the arms because they are too stiff. I have seen families that act like you have insulted them when you tell them that they are going to have to pay for an oversize casket because their loved one is obese. I expect that is the situation here. The casket they show in the picture is standard; she certainly was not standard size.

  • @mortician2003

    You don't think that as a mortician, you would feel the need to let families know this? Maybe a simple "We cannot bury her in a casket that size properly, because of her body size" might do? Thats your job as the professional: to inform! They obviously KNEW she was overweight. But death tends to be a hard time for people obviously, and on top of that maybe it was their first time planning a funeral. It is your job to inform them of how to go about doing things properly.

  • What the hell do these people think. they eat themselves into 600lbs and expect a dignified funeral. stop it now.

  • "Bad communication"?? Uh... I think common sense would tell a person that no one wants to see their loved one with their arms up in the air in their casket. That is sheer stupidity on the morticians' part.

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  • sadly they may have a case since the person embalming her messed up and personally I would be emotionally devasted and probably sue or refuse to pay for such shotty work

  • Do they even make caskets that big?? Everything about this is just messed up... divided her ashes... creepy! Any excuse to sue and get money, even over their dead mother... OUTRAGEOUS!!!

  • @echeesic hell yeah they make huge caskets. my mom was HUGE and we had to get a special casket and she requested it not be open

  • The woman was fat....No...Morbidly obese. There is only 1 embalmer, he/she could not have done this correct even with 3 people helping. They should have just had a closed casket.

  • Those are a Bunch of dumbasses trying to make a buck. Obviously her body and stomach fat laying flat on a coffin left no room for those massive arms. But now there trying to make money for being cheap asses. Maybe next time the bury another obese family member they will decide for the triple coffin combo.

  • @Orlando1130 why dont u stfu wit all that!!!! i mean u could have kept that too yo self instead u on here tryna talk shit about a dead person!!STFUUUUUU U DUMBASS BOY... I WISH U WAS HERE SO I CAN PUNCH U IN UR THROAT!!!! UGH!!!! FUKIN FAGET!!! PROCEED

  • @Orlando1130 ..shut the hell up u fucktward!...whether she obese or not, this funeral home should have known better...wonder where they got their degree from or better yet, how in the fuck did they get their liscene to do this kind of work?

  • well ,you ,cheap-fuckers. ,You all eat free-food for years, then weigh 500 lbs. upon dropping dead, and you wonder """what happened?""

  • @gringo1965able "You all eat free food for years"... You racist ignormus. that is obviously a generalization, which is not the slightest bit funny.

  • THEY SHOULD HAVE CREMATED HER IN THE FIRST PLACE AND BURIED THE ASHES!!!!

  • @cjzzzzz ehhhh not everyone wants to be cremated. I kinda do..Idk why it just seems better to me. My friend got a casket and both my grandparents got cremated. My only concern abut being cremated is that they lie and throw my body somewhere instead of putting my body in a plastic bag in a earn lol.

  • 2nd funeral home

  • Could have purchased a casket that fit the body.

  • Do they not know you can bury the ashes? Then you can go visit a grave and clean dirt of it like their big dream? Better yet, everytime you move, you can bury the ashes in your new yard. Much more practical than a graveyard, if that whole romantic graveyard thing is your choice, and clearly, that's their biggest concern...or maybe it's just a frivolous lawsuit?

  • She needed a extra wide casket but a lot of times people want something for nothing and they try to get the funeral dirt cheap, and then blame the funeral home when it dont got righ

  • Hopefully, to the two people below me, something like this happens to your mother when she passes, so you can see why its not right to say such low things about someone else !!

  • The moral of this story is: Don't Die A Lard Ass!

  • @Ultrabrut1 You sick bastard. Being a mother is more challenging than you think. The stress involved actually haves you gain weight. There is no "moral" to this "story"

  • lol back when my grandpa was young, he would attend funerals at the person's house. One time, the embalming went so bad that the man sat up in the casket. No one sued anyone.

  • At the same time, though, if the funeral director didn't mention how the body wouldn't fit properly in a regular-sized casket, then then he/she should've have taken the time to do so.

  • It was the family's mistake seeing that they didn't get a casket that would accommodate Mother's size. They do make oversized caskets and I'm pretty sure that sure that the funeral director would've mentioned that while making arrangements with the family.

  • oh hell naw....don't the family approve the body prior to viewing? and don't the funeral home measure the body prior to purchasing the casket.

  • man only in detroit

    

  • You can still purchase r make the home give you a grave plot to put the urn.Then you can visit the grave site.You should have gotten a larger casket, with all do respect.

    I feel for you.All in all this is a law suit. But is this going to take the vision out of your dreams and memory, no..God bless.

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  • thats a bit bad ,like boris karloff

  • Thats what drawing welfare checks and eating cheetos all day will get,An early death from being obese.

  • Batesville Dimension caskets allows big folks a reg. vault(outer burial container) and saves the family from buying two plots.... wow

  • If you put a very large body in a casket that is too small it will prevent the arms from being in a natural position I am a fat man. and sitting in an airplane in coach- what happens to my arms. the person next to me gets to ride with my arms in their chest or I have to be in a position that is unnatural.An undersized casket will do the same thing - too thin and it will throw the arms up and out. The family should have bought the right size casket - yes more expensive. Too cheep - so sue!!!

  • :Lawyer for funeral home calls the lawsuit frivolous." Leave it to a slime bucket lawyer to attempt to despicably ooze his way out of the case by claiming its the family's fault. Most lawyers are scum of the earth. Period.

  • poor family must have been heart breaking poor Pamela RIP Pamela

  • when my grandpa and my best friend diedi have to say the funiral home did an awsome job they looked really nice they even straightend my friends hair slinghtly crimping the front like she always did and did thw make up the way she liked when she was alive[grandpa had Cancer my friend had heart problems] and like grandpa dressed them in their favorite clothes theylooked aleep i want to bee like that too when i go

  • My boyfriend is a funeral home director and does embalming as well. He has fixed many morticians and others in the business's mistakes.

  • LMAO! ONLY IN DETROIT!!! ONLY IN DETROIT!!! STUPID MF'S!

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  • shut up omg god lady its was an acident you probubly just wanted money it happens every day.i get where your coming frome but still get over it sory fore your loose.

  • The result of this is not over-embalming.... the embalmer should maybe fired because he didn't properly embalm this later. In the embalming process, the arms & legs must go through a process of massaging, flexing, bending 2 relieve the rigor mortis & then final positioning (extending the legs & arms in a suitable position) be4 injecting ..... he obviously left some of this out, becuz arms & hands should not be standing.... once a body is embalmed it continues to harden for a few more hours

  • continued..... And when muscle contract they move..... he didn't relieve the rigor mortis before injecting is the result of this problem they speak of....

    Once embalmed and 8 to 12 hours pass... you can't reposition the body

  • @San47di1 Your husband has been in for 35yrs, are you in there working with him.... can't be cuz once a body is positioned and embalmed in that state..... it does not move unless u move it

    I know a man that has been in the business 45yrs.... and he is dumb as an oxen in many areas of the business (embalming)..... they old and set in their ways, don't want to keep up with the changing times in the business.... all that stuff that was done 35 or more years ago.... don't work these days....

  • What would a casket size have to do with her arms being positioned over her head? This is ridiculous. I am terribly sorry for this family.

  • The funeral home never should have put her in that casket, even if the family choose that one. They had to tell the family so that they could choose another one.

  • To the family, I am so sorry on the loss of your mother. Noones family member should ever be treated like this, I hope you sue the shit out of them, and shut them down!

  • as a FUNERAL DIRECTOR... most families that make arrangments are dependent on the funeral director to make the correct decisions because the family has no knowlege of what needs to be done.. i believe the FUNERAL HOME ordered the casket and realized it wasnt the right size and decided to try and make it work.. thats excatly what happen

  • @tutuorgan as a funeral director you should have looked at the body and realized she was too large for a standard size casket. This takes guts to sit in the room with the family and tell them that mom cant fit in the standard sized casket and for that matter the casket she would need would require an oversize vault at the graveside - perhaps even two lots at the cemetery to accommodate her size.

  • @tutuorgan The family couldn't afford that so probably told the FD to try and make it work = they did = it didn't = Law suite.

  • People are so cruel, and IGNORANT.

  • i bet you there was actually a misunderstanding and the family didn't want to buy the appropriate merchandise like an OVERSIZED casket.....

  • @chlonn2cute4u You are correct. I have a friend who is a funneral director and the cheap family that do not want a large size casket for their big fat loved one and then complain because the deceased looks smushed. This sounds bogus.

  • @IstvanN1961 Exactly!!!! Im a funeral director fresh out of school also, and alot of times its the family that causes issues like this just like you said!!!

  • she put her hands in the air, like just don't care...

  • @MrDerby2u LOL

  • This sounds like some crazy episode of the Three Stooges. The only difference is they would be running doing the street when the family saw Pamela.

  • But if we can get a big settlement we could forget about all of this and put Pamela behind us.

  • Its their fault for being so cheap and buying such a small casket

  • well, I partially agree with the Embalmer and with the undertaker on this one,obesity tend to be a problem and plays a part in this story,if the casket was small and not an extra large, longer size which should be the size for a woman of her measurements she would have been looking fairly awful,however this of setting features prior to embalming makes absolutely no difference ,I say a larger coffin would have been a solution.why they didnt see it before showing to family is what is beyond me.

  • As a mortician, I need to address some of these comments. There is such thing as over embalming, but it would cause drying and chemical burns and not a changed position. There is no such thing as a body that "sits up" or 2nd rigor mortis. This problem was caused by the embalmer not positioning the body prior to injecting, which can cause positioning problems later. We don't get paid very much, but I believe in treating all families right all the time and these directors didn't do that.

  • @TheMsNelizabeth Thank you for explaining this to me, I was wanting an honest opinion from someone who knows the facts.

  • @TheMsNelizabeth Remember, we are talking about Detroit.

  • @TheMsNelizabeth Very true. Very difficult to readjust AFTER the tissues have been preserved. Poor judgement on the embalmer's part.

  • @TheMsNelizabeth how much are morticians paid? what is the best school to go to, to be a mortician?

  • @MrNicoleCherie dont do it...it is a long hard road brother and you never get the respect you deserve

  • @MrNicoleCherie @MrNicoleCherie

    I started at $34k a year, but it's a wide range. I went to the University of Minnesota program, which was fantastic, but there are a lot of other great places. Check the ICFSEB website for accredited schools. It can be true that some morticians never get the pay, benefits, free time, or the respect that they want/deserve, but I've found it very rewarding and wouldn't want to do anything else.

  • @MrNicoleCherie @MrNicoleCherie

    I started at $34k a year, but it's a wide range. I went to the University of Minnesota program, which was fantastic, but there are a lot of other great places. Check the ICFSEB website for accredited schools. It can be true that some morticians never get the pay, benefits, free time, or the respect that they want/deserve, but I've found it very rewarding and wouldn't want to do anything else.

  • @TheMsNelizabeth You dont get paid that much? My future Career is to me an embalmer. I thought they did get paid a lot.

  • @garaofthedesertiam It depends on the state you live in. The average starting salary where I live is around $35k a year for someone who works as an embalmer and funeral director.

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  • @TheMsNelizabeth you are a very brave person!

  • @TheMsNelizabeth whether wrong or right we are still humans

  • Funeral homes are greedy bastards who could care less about family

  • @wpniabbc That statement could not be more untrue.

  • the most intriguing part about all of this is how much they care. embalming & funeral home workers aren't perfect. as with every job, things happen. the woman in question certainly doesn't give a fuck. why do they?

  • funeral directors MAKE BANK!!!

  • They dont wanna spend the money for an oversize casket but they wanna sue when the arms stick up because the caskets to small. dumbasses

  • @Gmacc187 dude what you have to understand these people are dealing with a professional business,so whatever happened should'nt of happened...they bought a small casket so what that means whoever put her body in the casket should'nt of tried,Thats the reason why we have have cell phones dumbass they could of called them people but,they decided to do a horrible job and think someone should take it easy on them.I hate people like you who leave dumb comment get a life jerk.....

  • @B7acKLioN Yea it shouldn't have happened. You would think that the family would make the effort to give their loved one a decent funeral. Listen to the video it was the families neglect that led to the problem. As for the casket what other one are they going to use they don't have a warehouse full of caskets on premises you have to order them from the distribution center. Dumbass.

  • @Gmacc187 Speaking from person who works in the death care industry, it is the responsibility of the funeral director to inform the family of the size casket they would need. A good funeral director has inspects the remains before they meet with the family to be sure everyone is on the same page.

  • san47..... You have GOT to be kidding. I've been embalming for over 30 years and I've never seen anyone sit up! Hold that thought till I'm done laughing....

  • @ramjet54 Thats because no one has EVER sat up. People confuse the term with set-up which simply means the firming of the body after embalming

  • She had tissue perge It happens dummies

  • Maybe she was reaching for one last piece of chicken.

  • She talks about talking to something non-existence towards the end... What an idiot. It's all symbolic, think outside the box woman! Just bury the ashes there and talk to them!

  • Funeral homes charge an astronomical amount of money to perform this process so they should get it right or risk being sued. If I paid someone 4,000 dollars to repair my car and they returned it to me broken, damn sure they would have a lawsuit on their hands

  • @theELVISdoctors i dont know a single person who wants a body returned whether its fixed or not

  • @chasaty379 I guess you've never heard of cremation than dopey

  • @chasaty379 And every body is returned to the family for the Wake and Funeral......How's that working out for you by the way? Being witty

  • @chasaty379 of course i have stupid. Im a mortician. The body is NEVER returned to the family unless they request no embalming with a private burial. The body remains in the custody of the funeral home until burial. Then it belongs to the dirt.

  • I'm guessing that woman was at least 400 pounds and the family was too cheap to buy an over-sized casket. The funeral directors did the best they could given the materials the family chose.

  • @sandycheeks4545 very true.  Its hard work on a mortician embalming giant people.

  • @chasaty379 so what if its hard,the businees should'nt call themselves professional's

  • you ppl are so fuckn ignorant it doesnt make since to talk about the dead in a negative way if it was yall mother layn there in a bad position yall would be fucked up about the situation to

  • I'm so against the viewing of the dead body of a loved one because the body you see has been artificially preserved so that people who loved that person when he/she was alive, they now see a mannequin well dressed for a very bad show. I think personnally that cremation is the best.

  • this is sad...the funeral home shoulda let them know that the casket was too small...you don't let a viewing go on with the dead person looking like something out of a dark comedy film...if that was my mom I would be just as upset as they are...I don't know if I would go so far as to try and sue because i haven't been put into that kind of situation and im not a litigious person but these workers have to understand that they deal with a very sensitive time for a family

  • atleast it wasn't her legs sticking up, try to look at the positive.

  • So ignorant ..u should never talk bad about the deceased..fuck n crackerre!!

  • @133neesha dumb nigger

  • Thats so fuck up

    I feel bad for the family having to see that

  • I bet the funeral home owners are white. When that big check comes I bet ALL these niggers will fight over it. hahahahaha I hope they fight over it for years until the lawyers get it ALL.

  • @slimydick23 Asshole.........

  • @slimydick23 That's a pretty mean thing to say. Doubt you would like it if something similar happened to your family member.

  • This is a sad situation for the family; all the funeral home had to do was contact the family and let them know that the casket was to little for the parent and i'm sure they would've worked something out for that reason,. Who ever embaled her should be FIRED!!!!!!!! AND THEY SHOULD STILL RECEIVE THEIR MONEY ON TOP OF THE PERSON BEING FIRED!!!!!!!!!!!M MY HEART GOES OUT TO THIS FAMILY SORRY FOR THE LOST KEEP YOUR HEAD UP!!!!!! IT GETS WORST BEFORE IT GETS BETTER!!!!! 1 LUV:)

  • That's right all the funeral director had to do was order or call someone about an oversized casket for this woman and maybe that FD could have embalmed the decedcent.

  • My heart goes out to this family. No one should ever have to endure something so atrocious....

  • get your caskets off internet you vcsan save 4 to 6,000 dollars funeral homes have to take them same ones they sell

  • I have too say that Swansons is not some backroom shack of a Funeral home. I would say that 90% of you so called funeral professionals are not doing a third of thier volume but thats besides the point. There were two funeral homes involved and things like this happens when families go shoping for prices instead going with who you feel would do the best Job on your love ones. have insurance and then this cant happen cause you left your family with somthing besides a bill.

  • One who sold the casket? If it came from a casket store, then the funeral home had to make the best of a bad judgment call on the families part, when casket store sales are final no return. If the FH sold the casket then they should have told the family this size or style casket is not going to work. All casket styles and colors don't come in oversize.  Why did they change FH to begain with.

  • yeah, some of the comments here are way inappropriate, bottom line, someone died, regardless of who make a mistake with embalming or casket size choice, or whatnot, think of how you'd feel if it were your relative who had a bad funeral.

  • Someone shouldve called RICO! XD

  • I am an Embalmer/Funeral Director. It is the responsibility of the Funeral Director to determine if the deceased should be placed in an oversized casket. If the family chooses a casket in the selection room and later it is determined that the body is too big, the funeral director has to let the family know. There was a mention of two funeral homes handling the body. Whatever the case, a judment call should have been made before the body was presented to the family for viewing.

  • @jontheundertaker I don't understand how the casket being "too small" would require the deceased arms to be over hear head....it seems to me that it if indeed the casket was small, her right would have over flowed outside the casket.

  • Maybe she was watching football when she died, and her team scored a touchdown!