The only answer I got was that they weren't going to fix the design flaw and I should send in my fault holster for a replacement.
Complete nonsense because if they are going to replace my holster that does not have any improvement int he design, then the same thing will happen and will cost me dearly (not the phone, the job that I do).
Hopefully the Seido Case will give me less of a hard time.
Thanks for your detailed insights. For everyone else who is also curious about the Defender on the Bold 9700, just head on over to Otterbox's official site and check the item out. You will see other users with reviews up which share the same issues.
Just ordered the Innocase II for my Blackberry Bold 9700.
Previously owned a Otterbox Defender Series for this phone, but unfortunately it was the worst of any Otterbox case+holster set I have ever used.
One of the clips that held the phone on the holster broke off and before this happened my phone fell off of my holster four times.
I asked Otterbox whether they were considering a redesign of this product (if you check out their website, you can see that I wasn't the only one who had this issue.
Hey, thanks for a nice review. I have been using Otterboxes and they have their own issues, but i was wondering if you know does the current version of this kit include the clear 360 key-cover as opposed to the still advertised black-key cover seemingly included with all 360 kits? I know from taliking to a rep that if i was outfitting a Tour with the same "rugged kit' it wouldn't come with the 360 and i would have to use a innocase-2.
Starting with the Bold 9700 - The Innocase 360 that is included with this kit has the clear film covering for the screen and the keyboard as you had mentioned. It appears they've switched over the design to a solid color film / silicone covering on newer models of *other* kits than the Bold 9700.
The Innocase II is a new standard for Seidio for holster combos. So if you want a case and holster - it has to now be with the Innocase II.
I bought another case which was very similar and the first time I dropped it on my study floor the top end corner broke! I could still use the case but I dropped it again and the other corner broke of rendering the case totally useless and it cost me $30 in Australia at Platinum Phone Accessories! I keep meaning to take it back but haven't yet!
Hi there! The phone is still usable (answer calls and basic functions) all outside the holster. Once you attach it face in into the holster, it pretty much needs to be removed to be of any practical usage. The "skeleton" or "rib" shell doesn't affect phone usage.
@DayDealOnDisplay Hey, thank you again for the update. If I buy this I will get it from your site. Great job overall in the video and the follow up. A great example of using the Social Networking Media as an integrated part of your business model.
Hi there! The Otterbox case has (truth be told) higher grade materials overall than the Seidio case and their screen guards feels sturdier. However, the Seidio case is actually a lot thicker than the Otterbox overall. So in a severe impact situation, the Seidio would probably have a better chance of surviving. The Otterbox for day to day usage however is actually more recommended. This is just my opinion anyway, they're both nice cases!
The only answer I got was that they weren't going to fix the design flaw and I should send in my fault holster for a replacement.
Complete nonsense because if they are going to replace my holster that does not have any improvement int he design, then the same thing will happen and will cost me dearly (not the phone, the job that I do).
Hopefully the Seido Case will give me less of a hard time.
Thank you very much for the detailed review.
jhpark78 9 months ago
@jhpark78
Thanks for your detailed insights. For everyone else who is also curious about the Defender on the Bold 9700, just head on over to Otterbox's official site and check the item out. You will see other users with reviews up which share the same issues.
DayDealOnDisplay 9 months ago
Just ordered the Innocase II for my Blackberry Bold 9700.
Previously owned a Otterbox Defender Series for this phone, but unfortunately it was the worst of any Otterbox case+holster set I have ever used.
One of the clips that held the phone on the holster broke off and before this happened my phone fell off of my holster four times.
I asked Otterbox whether they were considering a redesign of this product (if you check out their website, you can see that I wasn't the only one who had this issue.
jhpark78 9 months ago
Hey, thanks for a nice review. I have been using Otterboxes and they have their own issues, but i was wondering if you know does the current version of this kit include the clear 360 key-cover as opposed to the still advertised black-key cover seemingly included with all 360 kits? I know from taliking to a rep that if i was outfitting a Tour with the same "rugged kit' it wouldn't come with the 360 and i would have to use a innocase-2.
chopmanchoppers 1 year ago
@chopmanchoppers
Hi there, sorry for the late response.
Starting with the Bold 9700 - The Innocase 360 that is included with this kit has the clear film covering for the screen and the keyboard as you had mentioned. It appears they've switched over the design to a solid color film / silicone covering on newer models of *other* kits than the Bold 9700.
The Innocase II is a new standard for Seidio for holster combos. So if you want a case and holster - it has to now be with the Innocase II.
DayDealOnDisplay 1 year ago
I bought another case which was very similar and the first time I dropped it on my study floor the top end corner broke! I could still use the case but I dropped it again and the other corner broke of rendering the case totally useless and it cost me $30 in Australia at Platinum Phone Accessories! I keep meaning to take it back but haven't yet!
Psychicjacqui 1 year ago
nice, but its a litthe packed up:P
Djaego070 1 year ago
u talk too fast lol
ShORTiiqOtGaM3 1 year ago
@ShORTiiqOtGaM3
Hi there! Youtube's 10 minute limit and a lot of things to talk about don't fare well for us unfortunately.
DayDealOnDisplay 1 year ago
@DayDealOnDisplay its all good tho. very imformative vid
ShORTiiqOtGaM3 1 year ago
With the outer case on can you still answer the phone? Great review by the way.
PeterSodhi 1 year ago
@PeterSodhi
Hi there! The phone is still usable (answer calls and basic functions) all outside the holster. Once you attach it face in into the holster, it pretty much needs to be removed to be of any practical usage. The "skeleton" or "rib" shell doesn't affect phone usage.
DayDealOnDisplay 1 year ago
@DayDealOnDisplay Hey, thank you again for the update. If I buy this I will get it from your site. Great job overall in the video and the follow up. A great example of using the Social Networking Media as an integrated part of your business model.
PeterSodhi 1 year ago
nice. but i was wondering, does this case have a kinda... plexiglass screen protector on it lie the otterbox does?
luigi33333333 1 year ago
@luigi33333333
Hi there! The Otterbox case has (truth be told) higher grade materials overall than the Seidio case and their screen guards feels sturdier. However, the Seidio case is actually a lot thicker than the Otterbox overall. So in a severe impact situation, the Seidio would probably have a better chance of surviving. The Otterbox for day to day usage however is actually more recommended. This is just my opinion anyway, they're both nice cases!
DayDealOnDisplay 1 year ago
@DayDealOnDisplay
thanks dude, u give AWESOME reviews btw
luigi33333333 1 year ago