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  • really good video! Thanks for sharing :)

    mattewmarshall 3 months ago

  • I've got 8 years experience, Pam should think in creating a video on INTERNAL customers and other fkdup call scenarios...

    mobileformat 2 years ago

  • I'm amazed that this thick cunt is allowed out into the community on her own.

    Anan7777 2 years ago

  • you crossed your terminolgy and analogy. feeling sorry for someone in quicksand is sympathy. jumping in with them and experiencing yourself would be empathy

    kallab1 2 years ago

  • probably not a star...

    grampabill47 2 years ago

  • I think she just butchered the concepts of empathy and sympathy.

    tantzer 2 years ago

  • Didn't this woman use to be a porn star?

    Misanthropy83 3 years ago

  • Its the customers who need the training, not the agents.

    zonumb 3 years ago

  • Thanks for the piece of good advice! Nice video!

    iCE2sKY 3 years ago

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