After-Shift Drink: BJ's, A Love/Hate Relationship

[sngany]

I am the way you are when it comes to reading people are wording phrases in a way that sounds good and that is truthful and real! Most other servers comment on the fact that I seem to pull higher tip percentages, I always try to catch servers when they say something that is very generic and try to improve on it.

[sngany]

I,E. someone asked a server which was better and the server said "I don't know I haven't tried those" I later told her not to ever say that, but to instead say, "you know, I haven't tried that specific item, but other guests seem to have better things to say about item A or item B." It kills me when servers say certain things that I couldn't imagine saying.

[thomasplumlee]

P.S.

M.W.M.

I think I posted my comments below on the wrong video. But what the hell!

[thomasplumlee]

Obviously Mr. Waiter Man, you can't discuss any actions like mine below. Even if you have indulged.

Anytime the owners were unfairly taking from the waiters, I made sure they paid ten fold.

Be it unfair pooling. Or one place had the credit card company charges come out of the transactions from the waiters tips. I bleached their entire dining room carpet once I discovered that. The entire dining room had to be re-carpeted. The drapes were shredded too!

[thomasplumlee]

READ THESE 3 BOXES BELOW FROM THE BOTTOM UP!!

[thomasplumlee]

First she wouldn't accept such an expensive gift. She knew me as her bartender there, and we shared many good evenings with her telling me terrific stories, sitting at my bar.

Well when I told her I stole the bottle from CHOW, she howled with laughter, and said "In that case I'll accept it. Robert's gonna love this". Her partner, later third husband Robert Foxworth. Thereafter from 1990 til her death, May 18th 1995, she sent me a case of Louis Roederer Champagne every Christmas. GOOD TIMES

[thomasplumlee]

Another way was bleaching the carpets, tearing the drapes, ripping the velvet chairs.

Once at one of our lobster feasts, I slid my finger along the stems of about 2 dozen crystal champagne flutes. They rang beautifully as they crashed on the floor behind the bar.

Once I purposely popped a champagne cork into a crystal chandelier. That was a great spectacle.

One night I presented Elizabeth Montgomery with a bottle of Krug Brut Champagne. This on my night off, outside the doors of MR. CHOW's.

[thomasplumlee]

Pooling tips is how the rich, vile, OWNERS steal from the waiters. They resent the waiters making so much in their fine expensive restaurants. So they control the tips, cutting in people they should rightly be paying more. The hostess, cooks, even dishwashers.

Well I really became resentful of these rich bastards stealing from us.

Sooo...

Often my tables would depart with "gifts". Expensive steak knives, (a set of 6, or more). Nice crystal wine glasses. Or fine salt and pepper shakers.

[thomasplumlee]

I'll bet that was Spielberg! The bastard!



[thomasplumlee]

TESTING...

[thomasplumlee]

Once again you eloquently speak for me, and other waiter extraordinaire.(s), beautifully, and precisely. KUDOS M.W.M.!!.

[lgitweezer]

Nouvous beaujoulais mmmm. I am a very honest waiter too, but a side tip is mine! Someone hands me money after tipping the server i do not share, sorry, I guess I am a bit bad.

[Sparktug]

I work at BJ's in Arizona. Not affiliated with CF by the way. Believe it or not, this girl's "for your convenience" line is something we're trained to say. Also management bonuses are based heavily on labor hours, so they constantly hound servers who are cut to get off the clock and transfer tables, even if the closers already have 8 or 9 tables. It's a pretty miserable company to work for sometimes. She could've handled it a little more professionally though.

By the way, love your videos.

[Kevins93cobra]

I too have gotten bad service recently. I went to Macaroni Grille with friends. The server forgot my soda, as we had wine and waters. He brought it out AFTER I was finished with my meal. He ignored it being empty on his following two visits and then drops a check, in which he charged me for the soda. Really? I pay and ask for a togo soda then, and he brings me a 5oz kids cups. I tipped $3 on $17, and also dropped an email to corporate. I just got a $25 gift card in the mail. I WIN!

[GoddessMara18]

I know I haven't commented on your videos because honestly I am an awful commenter, but I have been watching all your videos for weeks now. I've watched possibly every video up to date because I love your spirit and I can completely relate like so many because I'm a server as well. My restaurant shares a Facebook page and I always upload your videos on it because you are so awesome! You are the only user I follow that I genuinely look forward to every single video! Keep it up!

[stormydoris44]

blue moon for a blue soul. I'm working in a sports bar owned by a chinese family who bickers constantly in front of customers.The only way that I can make that less embarrasing is for me to just give the customers a look of shame/embarrasment/what the fuck are they doing kind of face.Those asians sure know how to make pizza though. I literally wait tables, bartend, take deliveries and manage my younger co-workers. I'm making some pretty dank money though. I'm leaving soon will never wait again.

[odddity]

Water! Mr. Waiter Man, I love how you make me a better server than I ever was the day before. Sadly, the only problem I have with my job is the family-owned-run.mngmt. type of deal and they all come in and shout orders all at once, it just confuses everyone and causes unnecessary havoc.

[angel333878]

I'm your fan, Mr. Waiter Man!

[MyxoLara]

Yay! This was a really fun one! Loved that little wink at the end.

[missnaomi89]

Water, I drank too much last night hah.

..... ..... AAAHHH SECOND MENTION IN A VIDEO! I feel like we're homies now. haha!

[mmr11027]

I also enjoy the rambling style of the ASDs. It's like sitting down with a friend.

And after all my years in Food Service, I ALWAYS compare servers with the level of service I gave. And you were so gracious!

The "for your convenience" thing... it's likely restaurant policy and they told her to say it. I think a better way for her to say it would be "If you're in a rush, I can drop this off now...but I'm not trying to hurry you."

[kingcars]

@mmr11027 I agree with the dropping off of the check. If I feel like a table is in a hurry (or sometimes they straight up tell me) I will offer to drop the check so they don't have to wait for me in case I end up being busy at the time they need it.

As for this episode, I've actually been on the receiving end of customers understanding that my shift has ended and tip me and I always make sure to clearly express my gratitude. That waitress you had must have been completely ignorant.

[amto87]

During lunch we are supposed to drop the check off right after they get their food, since most people are in a rush during lunch. i say "i'm just dropping this off for you convenience, please let me know if you need anything else, ok?" i actually had a guest complaint bc they felt rushed but i wasnt rushing them. its the rule! and i said "for your convenience". i would never do that during dinner bc then it would be rushing them. i cant believe that waitress. some people are so unappreciative!!

[helloTobi40]

i'm drinking water my fried :]...i loved this 20mins video...thank you and keep the great videoes coming :D (happy saturdaynight my friend)

[wheremyhose]

I'm drinking Canada Dry.

[BambiOwnzYourMOM]

"NO BITCH. IT WAS FOR YOUR CONVENIENCE!"

[bigspook999]

lol..title..

[liviecwh]

never been to BJs... they aren't owned by the same parent company as cheesecake but they are constantly trying to have their menu more like cheesecake's :-/ which is sad because CCF food isn't that great anyways, I know, I work there lol

[kidego3kgt]

I love your ASDs, especially the long rambling ones.

[liviecwh]

I love the long ASD's too!

[SpookyJillian]

There is a BJs near my home. I found the service far too cold so I understand completely how you feel. A guest should never be made to feel like they are inconveniencing a server.

[calabrese098]

i love BJ's atleast the one i go to