Battlefield Bad Company 2 PC Crash Freeze Fix Found

[ig33ku]

OK some send me here cause he had the same problem, so troubleshoot let's clear the deck if it is a software issue:

1. Download updated drivers for all your hardware. Do not use Windows Update, get a program like HWiNFO32/64 and find out what model numbers are your video card, sound card, motherboard chipset and network card and get the drivers from the manufacturers themselves.

2. Get Direct 9.0c get the Redistributed version of DirectX End-User Runtimes (June 2010).

3. Reboot and test.

[ubergammer00]

i have a problem can some one help?

when ever i go to launch my games on my pc itll run fine but with out any lag before hand or glitches my game will just flash to a dark blue or dark green colour and the music will still be playing or audio for about 5 seconds then it makes a loud buzzing noise and i have to unplug my pc because i lose all control i dont know if this is an outdated or dying video or graphics card isssue a ramm problem or what? please can some one help me?

[ubergammer00]

my computer dose the exact same thing!!!!! what do i do ! it dose this for all my games on my pc plz help!!!!!!!!

[theautumnsbest]

This is also happening to me every hour or so, I have a 2500K @4GHz, and gigabyte HD 6870OC........ I also have 12GBs of DDR3 1600MHz memory, so it's not running out of ram.

[fcolome]

mmm ... disable my onboard sound? I do not find a solution by ATI is the sound that brought me my motherboard built by the way AMD has ...

should never have changed my vga NVIDIA

[cptAlexi]

this is what happens to me every fucking 30 mins and its fucking annoying

[swarmmerz]

mine shuts the whole computer down

[TimDzn]

Happens to me all the time. idk what to do system specs:  Phenom 965 x4 and a XFX Radeon 6870. makes me mad that i cant even play the game i bought :/

[pablocacaster]

i got the solution the problem its about memory refresh , if u have 2 gigs of ram its really probable that ur going to have this problem , the fix its increasing the system paging file to 5000 mb at the computer properties

[MrMintMouse]

I get this with optical out, there's no audio hardware connected to my PC.

[u4yree]

I got the f*cking same problem :( Please HELP!

[AllYouHated]

i got the same problem on my all 3 pc and not only in BC2 ;(

[hoppi1706]

get a proper cooler. fixed

[YouOnlyDeleted]

Just bought this game tonight for 360 - it won't even read the disk, then crashes the XBOX.

I CANT EVEN PLAY THE FUCKING GAME I BOUGHT TOO!

THEY TOOK OUR JOBS!!

[grablicH]

i have this problem too,but it does only sometimes.I can play 2hour,but sometimes after 20minutes it crash.

[howyoudone]

"THERE IT IS!" - my new favorite quote.



[SuperRiguy]

Mine was from MSI Afterburner and some other hard ware monitoring tools it's from punkbuster

[NorthKoreanNuke]

I only get this when running MSI afterburner in the background

[Squa7ch]

Mine just did this for the first time ever...sound card is less than six months old...thinking it's something to do with my overclock...but I hit the power button as soon as it happened so I must have caught it before it completely locked my system because it closed and windows proceeded to shutdown...will do further investigating to be sure...will reset my bios and run stock and try different in-game settings.

[KiillWiithMe]

So do we know for sure this is soundcard related?

[gabloise]

i had this problem. if you disable your sound card remove the drivers and just use a USB logitec headset or creative labs any usb will do the game works great!!

[Kagstrom2100]

This worked for me and my friend, open CMD with admin rights and type: sfc/scannow

let it run till it's done and restart your computer. Hopefully playing bc2 with no problem :)

[blytec]

There are two reasons for this freeze (either or both can apply):

1. Realtek Soundcard (Disable in BIOS and use one for PCI / PCIE)

2. Punkbuster freezes GPU because of Hardwaremonitoring Tools running in the background (GPUZ, HWINFO64, CORETEMP, CPUZ, you name it) - terminate them whilst playing BFBC2

[AbdulAziz348]

How do i fix it ?

[hotwheels1997]

Ok.Here is how to fix it:

Open start menu and search for "cmd" without the "

After appears run as administator.

Then type sfc /scannow and wait to finish.

When finish(reach 100%) just close the CMD and restart PC.

Thumbs up so everyone can see :)

[wahidos24]

@hotwheels1997 i try it before doesn't work ...

[hotwheels1997]

@wahidos24

for me its working.Oh and yea - in settings.ini make SpeakerCount=1 .On defaut its "=0"

[RidderProGame]

@hotwheels1997 Yeeeah... man, love you, it work :D. So maybe problem was be in RemoveWAT, i gor ilegal Windows 7. Thank you very much !!!!!!

[stephencoxismint]

i think i know what that is i had it with some other games check if your GPU is overheating mine was..... it was idling at 90C and it always done that when it got to hot.....?

[williamday247]

@stephencoxismint

I have an MSI 6870 and plays BC2 at about 60-70*C at 1920x1080 and the freeze still happens, game bug not a hardware issue :(

[stephencoxismint]

@williamday247 i dont know then sorry :( lol

[ninjamonky7]

fucking aye. just downloaded this game... not worth 20$, thought it would be a fun time killer until bf3. FUCK this game sucks.... but so fucking fun online

[schvatz735]

Thx for the info here turning off msi afterburner fixed mine.

[nom1nator]

disabling onboard audio/realtek from bios didn't help me :/

ill try reinstall punkbuster

[Gwedonich]

Realtek HD audio driver deletes times and installed something else then you will already notice the problem goes away.

[pedrof19]

i dismount the sound card and work for me.

[60hugo60]

reinstalling punkbuster fixed this for me :S

[Beerlover2007]

Having the same problem here! It is also happening on MOH as well!

[awsed25]

Yes, i have exactly the same problem in multiplayer mode. And of course I have realtek sound card... I thought It was by my new graphic card (I have now HD6950) but when i saw many people with the same problem as my I'm very dissapointed DICE. Is there only one solution to solve freezes bugs using other sound cards? Is there some patches to fix it?

[schvatz735]

@awsed25 to be honest i put in a sound card still does this bs

[acpsuperfly]

I have this problem on my new pc I built, seems to only crash on bf2, bfbc2, and moh. I think i fixed moh by forcing it go use dx9 but nojoy on bf. I keep trying to play BFPR and I know I make people angry when I crash like that. My on board audio is realtek so maybe I will try to disable that and see what happens :)

[Hizorix]

Same, ithink its the monitor or ram i dont know.

[el060248]

This shit started a while back for me too.

[lucas4ovwales]

i get this problem. fucking joke that DICE wont even tell us what the hell is going on!

[PurePower999]

I got the same problem, but it's only in BC2. And the GPU was at 53c and the CPU at 50c on both cores at the crash, so it aint overheating.

Some say Afterburner is the problem. But i want to see my FPS and GPU/CPU load and temp.

[mohican321]

my FIX of this kind of freeze: - not sure if the first step is necessary, but I did it anyway...

STEP 1: disable "AMD High Definition audio" in device manager (Sound, video and games)

STEP 2: google " sfc/scannow ". To try it, go to Start>Accessories>Command Prompt (run as administrator (right mouse click)) make sure it says C:/windows/system32 in Command Prompt, then type sfc/scannow and leave it to finish, restart & play the game

[ThomAsshole24]

@mohican321 that's not working for me...

[ThomAsshole24]

HEY! I'VE ALREADY REPLACED MY SOUND CARD WITH A NEW ONE BUT THE PROBLEM IS STILL THERE! HELP ME PLEASE!

[schvatz735]

@ThomAsshole24 same here, put in a soundblaster x fi, still freezing up and have to power down computer to get out of the freeze up.

[kazath]

I have the same issue, happened on a computer that is 2 weeks old 20 minutes into multiplayer. Singleplayer went like a dream and never dropped beneath 40fps. Multiplayer runs smoothly until I receive some very bad lag and garbled/distorted audio for a few seconds (like if the CPU is overloaded), then it drops into a grey screen, then the video signal totally disappears. -> Hard restart

The weird thing is that the computer remains running all the time but the display isn't getting a signal.

[aLieNcrYse]

Hate the BSOD sound.. I disabled the onboard sound but still the same problem. Using a ASUS Thunderbolt now.

[vaguedustin]

This happened like every ten minutes on my previous gaming computer Phenom 965 x4 and a GTX 470. Now that I have built a new gaming computer with a i5 2500k and a 6950 [flipside AMD/Intel Nvidia/ATI[AMD] and it is still doing it every ten minutes just really pisses me off. Cant even fucking play the game I bought.

[Warfreak57]

@vaguedustin go right click 'computer' in the start menu then click 'manage', then if it opens. click 'device manager' then click 'Sound, video and game controllers' then if you have an onboard soundcard, disable it.if you have realtek, click 'Realtek High Definition Audio' then click disable, but the consequence is you cant play with sounds unless you have a USB head or a Soundcard. 

[vaguedustin]

@Warfreak57 Yeah that had nothing to do with it. If you are running Sapphire Trixx or MSI Afterburner close them. Problem solved. Been playing for hours.

[Warfreak57]

@vaguedustin **edit- thats only for Windows 7 Ultimate x64. and yes, that also works, MSI Burner had some conflicts with PunkBuster, and that makes your PC crash

[DarkUserRo]

@vaguedustin Do a good to the world...GET A PIRATED ONE!

[firstjedi]

SAME FUCKIN BUG than mine! mate finally i found anyother player suffering this bug.

[Warfreak57]

@firstjedi me too. =( i hate dice -.-"

[PCWIZZ1]

@Warfreak57 me three but ill most likely get bf3 but definatly not for pc probably for ps3

[Warfreak57]

@PCWIZZ1 yeah. i have pre-ordered BF3 =)

[Warfreak57]

it happened to me when i forced bfbc2 in dx9 mode. then it keep crashing all the time so i had to crash reset the os. i changed it to dx10 instead of auto then woah! it worked back :p

[stefvl1111]

I have exactly the same problem

[admengz]

im not quite sure its the game itself, this has also happened to me while watching youtube vids not gaming, but lately its just when i play bc2

[stigmata87]

hope this gets fixed in bf3 :)

[GiedriuXz]

dsld1988 - if it help's , then i owe u beer :) now 25%..

[dsld1988]

FIXED: found out a confliction betwen PunkBuster and any Windows removeWAT or cracks. So google " sfc/scannow ". To try it, go to Start>Accessories>CMD (run as administrator) make sure it says C:/windows/system32 in CMD, then type sfc/scannow and leave it to finish, restart & play the game

[kartoffel13]

theres a 300 pages long thread on the official forums about this but ea doesnt give a shit. way to fuck over your customers. and then they wonder about piracy?

[RIGENSTEIN]

been there...still suffer that

[Piklethedoodad]

Intel I-7

Gigabyte MoBo

dual 6850's in Xfire

Realtek onboard sound

Crashes after 10-15 minutes max.

I'm going to make steam buy me a new sound-card, those bastards.

[ultragaming1993]

yeah fuck this i also got this :(((

[VRock121]

has done this also to me once or twice

[Oxsaren1]

same problem fuck this game ima get my money back

[MrHooga43]

I have the same problem exactly, but only happens about after one hour give or take.

My specs are:

AMD Phenom II X6 @ 4 GHz

Radeon 5870 in Crossfire

ASUS Xonar Xense

[streetridaz]

I'm getting the same thing except I get it with video on screen. It's frozen video but with that same nasty sound. It didn't start happening until I started using a crossfire setup as far as I know. I haven't found a fix yet. I also get this issue in NFSS. Thats the only other game I'm playing at the moment i'm also playing BFBC2-vietnam not just the regular one. Sometimes I can play for an hour or two and sometime it just goes every 10 minutes or so.

[bomberman30]

I Have the same problem, dom you know how to fix this yet?

[DeNikow]

I changed the sound quality to medium and set the output to "Home Cinema", no more freezes:) Realtek drivers R2.58

[dinomuz]

@DeNikow how did you change your quality to medium please explain

[DeNikow]

@dinomuz Too bad, it still freezed... I found a fix (in my case) which worked.

I'm running MSI Afterburner and it interferes with PB so I turn it off every time I'm gonna playing:)

[dinomuz]

@DeNikow but how did you change the sound quality to medium i know its not punkbuster in my case

[StigmatiX]

@DeNikow THANK YOU! That worked 100% That's all I changed and I can confirm this works, I just played 4 hours w/o crash when before I crashed 5 min. into every game.

[ameizings]

I have the same problem -_-

[Blimp01]

i get this problem sometimes, ever find a fix?

[fragtheplanet]

@Blimp01 I and a few more people disabled our onboard Realtek Audio in the BIOS and installed new audio cards and that fixed the issue.

If you can disable all your audio, even though it sucks to play with no sound, then you'll know for sure if that's your problem or not.

[Blimp01]

@fragtheplanet k ill disable it, although i have always used a X-fi card, and get the crashing with both sound setups, also i had +fullproc in the startup line, might have a relation to hte crashes, ill get back to ya soon

[mrbest20]

@fragtheplanet i got the same exact problem its rly pissing me off..

its only happening in this game what did u do to fix it ?

[mrbest20]

@fragtheplanet mine freeze also and then windows restarts so ur saying i need to get my soundcard and put in to my computer?

and there wont be any crash