The one secret to relationships that most people don't do...

[YourVirtualWizard]

Angela, I agree that explaining the back-end, being honest and open-minded to creating choices as a manager/business owner works well.

There are some customers who just don't want to know the back-end...don't want to know more than they have to know. These are not my ideal, targeted audience but I have to say that I am quite challenged by these folks. I like to take the 'hard nosed' customers and see if I can turn them around.

Great vlog! Inspiring! Thank you!

Janine Gregor

Virtual Assistant

[digyd88]

Well, another great example of kizmet. My biz partner and I just came to a decision about transparency and I recently did a blog post sharing a little about ourselves with our customers that they probably didn't know. Maybe it resonate with them, maybe not. But I like the idea of just being straightforward and I have to find someone who does not appreciate that - eventually. Great vlog post, as usual, Angela.

[rosmguerrero]

SparkMyWorld - it happens. =)

[Ficklets]

Bravo!! For highlighting that the "human" connection/relationship matters in a big way in business today. It's the "Zappos" philosophy era - "Delivering Happiness". Thanks as always.

[SparkMyWorld]

@Ficklets Oh, I have that book sitting my my files. Let me read it! And I love her honesty!

[SparkMyWorld]

@SparkMyWorld Excuse my typo!