Great tip, I just fixed a Paper Jam error on a HP Laserjet 4015 printer. It was a small piece of paper that was so hide that I didn't see it not even disassembling the printer, Thanks so much !!!
Thank you so much! Some smart *** guy at work wouldn't help me, just offering snarky comments, so I was determined to figure it out. Your video saved my rep! lol last thing he said to me was "Keep at it, you'll figure it out sooner or later," and I replied, "Of course I will, I'm a GIRL!" Needless to say, the printer is working just fine now. (sticking tongue out at worthless guy) lol
Your advice on fixing a stuck sensor just made me a hero at work. Of course, I'd already gone through the trouble of halfway disassembling the printer (to no avail) before I ran across this video, but still, you saved my day.
Thank u so so much!! First time this error happend, I had to dissemble the half fo the printer to reach the sensor!! now i fixed it in less than a minute!! THANKSSSSSSS!!
The 13.20 is technically a power on jam. It could be just about any sensor anywhere in the printer in a wrong state. If the wrong fuser is installed, the sensor could be sending the wrong message (wrong sensor/different wiring) and thus give the error.
From our experience it's most commonly the paper sensor that's stuck.
If this error shows up after installing a new fuser, yes, verify you have the proper fuser installed.
Thanks a lot. I fixed my printer using the first method. Just sad that I tried to lift both trays along with the printer at the same time and dropped the whole printer. But I am happy that its working good now. Thanks again.
Thanks for putting this up. Very helpful!
crcornwall 1 week ago
Well instructed, very useful. Thx alot man!
cbas1117 2 weeks ago
Tried the first method on 4015 printer. Worked a treat. Great video
FoxMoulton 1 month ago
Thanks for a great little video, you saved me a lot of time and frustration
cohodiak 1 month ago
Yep it was the paper feed path sensor. Had to push it back in place just like in the video. Thanks!!!
merwin61 2 months ago
Great tip, I just fixed a Paper Jam error on a HP Laserjet 4015 printer. It was a small piece of paper that was so hide that I didn't see it not even disassembling the printer, Thanks so much !!!
vgomez71 3 months ago
Thank you so much! Some smart *** guy at work wouldn't help me, just offering snarky comments, so I was determined to figure it out. Your video saved my rep! lol last thing he said to me was "Keep at it, you'll figure it out sooner or later," and I replied, "Of course I will, I'm a GIRL!" Needless to say, the printer is working just fine now. (sticking tongue out at worthless guy) lol
coopntuck 3 months ago
thank uuuuuuuuuuuuuuuuu
yash gorana
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goranayashwant 3 months ago
Your advice on fixing a stuck sensor just made me a hero at work. Of course, I'd already gone through the trouble of halfway disassembling the printer (to no avail) before I ran across this video, but still, you saved my day.
PhoenixMalizia 3 months ago
Thanks a mil! This worked perfectly stuck sensor, I used a letter opener to push it down. Worked instantly!
p215j 3 months ago
Large variety of printer and copier repair manuals available from ManualMart. Check it out
bunchavinkas 3 months ago
Thanks for the vid. Great stuff. I found the jam and we are back in business!
tommygbII 5 months ago
Thank u so so much!! First time this error happend, I had to dissemble the half fo the printer to reach the sensor!! now i fixed it in less than a minute!! THANKSSSSSSS!!
selashiaya 6 months ago
Thank you came into work after week off high rate staff member this fixed the problem
hank you!
frankec2000 8 months ago
The 13.20 is technically a power on jam. It could be just about any sensor anywhere in the printer in a wrong state. If the wrong fuser is installed, the sensor could be sending the wrong message (wrong sensor/different wiring) and thus give the error.
From our experience it's most commonly the paper sensor that's stuck.
If this error shows up after installing a new fuser, yes, verify you have the proper fuser installed.
ValstarPrinters 10 months ago
13.20 can also come from the incorrect fuser installed.
rhblakeman 11 months ago
Thanks a lot. I fixed my printer using the first method. Just sad that I tried to lift both trays along with the printer at the same time and dropped the whole printer. But I am happy that its working good now. Thanks again.
clairvoyance1805 1 year ago
excellent video, stuck sensors is a common problem :)
woodss82 1 year ago