P&O provided even WORSE service than eurostar. 800 - 1000 passengers filled the ticket hall with no updates from P&O staff on where to get boardng passes from. Two staff were supposedly on duty that day aided by a scattering of police officers.
No barriers, no queue, no communication.
What could have been a huge PR win for P&O in light of Eurostar's massive failure, turned into an even bigger let-down by the ferry company.
Seriously? On Monday 21st Dec, when Eurostar still wasn't accepting passengers, I drove my girlfriend to Dover to catch a ferry at 1pm. She had already purchased a ticket via phone so we thought that it would be easy to board as a footpassenger.
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seamanrob 1 year ago
8 hours later, the ferry finally left Dover. No assistance was made to help those with children or elderly passengers.
No effort was made by staff (either on site or via phone) to communicate what was going on.
P&O&O&H
OnionTeaBoy 2 years ago
P&O provided even WORSE service than eurostar. 800 - 1000 passengers filled the ticket hall with no updates from P&O staff on where to get boardng passes from. Two staff were supposedly on duty that day aided by a scattering of police officers.
No barriers, no queue, no communication.
What could have been a huge PR win for P&O in light of Eurostar's massive failure, turned into an even bigger let-down by the ferry company.
OnionTeaBoy 2 years ago
Seriously? On Monday 21st Dec, when Eurostar still wasn't accepting passengers, I drove my girlfriend to Dover to catch a ferry at 1pm. She had already purchased a ticket via phone so we thought that it would be easy to board as a footpassenger.
OnionTeaBoy 2 years ago