Added: 1 year ago
From: matthewserta
Views: 1,563
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  • Just quit charter and they are demanding I return my modem which I purchased outright when i signed up 2 years ago. They are demanding I show them an invoice to prove I actually own it even though their billing department shows its user owned and I haven't paid rent on it in 2 years....

  • THIS IS LIKE A JAP MOVIE!!

  • Charter fucking blows!!! Our phone and internet has CONSTANTLY been going out for the past YEAR, they have sent about 8 representatives out to our house in the past year and they don't know SHIT. All they tell you is "oh well you must be bumping into the router, or you need a new one"... We've bought over 3 routers and NOTHING FUCKING HELPS. FUCK CHARTER!! WORST CUSTOMER SERVICE I'VE EVER SEEN!! DO NOT GET CHARTER!!! THEY WILL JUST FUCKING IGNORE YOU, THEY JUST WANT YOUR HARD EARNED MONEY!!!

  • CHARTER INTERNET SUCKS BALLS! DON'T BE FOOLED TO GET THEIR SERVICE. I'VE BEEN A CUSTOMER FOR 11 FUCKING YEARS AND I HAVE TO CALL ONCE EVERY MONTH TO FIX MY INTERNET CONNECTION. IVE GOT A VERY GOOD MODEM AND ROUTER AND THEY ALWAYS HAVE FUCKING PROBLEMS. THEY SUCK DICK I HOPE THEY GO BANKRUPT. WORST COMPANY AND WORSE SERVICE IN THE FUCKING WORLD. ID RATHER HAVE A SLOWER CONNECTION WITH BARELY ANY PROBLEMS THAN A DECENT CONNECTION WITH FUCKING PROBLEMS ONCE A MONTH. FUCK YOU CHARTER!

  • Sorry Sir you Area Sucks Not Charter. Try to unblock your ears first.

    You complain about your Iphone your Charter internet. Go on cry and tell your Mama. About this.I Work for time Warner and I got charter services I loved.

  • OH FUCK NO

    I LIKE CHARTER COMMUNICATIONS CABLE SHIT!

  • @cameron20101000 LMAO

    They still pretty much suck, Love their internet and speed, hate that i pay $150.00 a month for INTERNET

  • @matthewserta for us we had to pay $125.00 or $150.00

    so we got rid of charter around february 2011 and replaced it by cde lightband in march 4th 2011

    i live in clarksville,tennessee

    i don't like cde shit

    for cable i mostly prefer charter and time warner

    for satetlite i prefer dish network so get that

    for real much better than directv asshole.

  • My iPhone is just fine. It wouldn't be "At&t's" fault if your particular unit doesn't function as it should. If you drop it even once, the delicate electronics could be jarred...it is a computer after all.

    As for the Charter thing, NO internet provider is going to support the activities of people who try to rig the system like you're doing. And you're ignorant because Uverse/FiOS is even less likely to accommodate that stuff.

  • @mshafer1021 Actually.. The iPhone thing was fixed about a week or two after i uploaded this...

    As for charter, im not trying to "rig the system" its a local mac blocker they put in place.. And ive since updated to a server in a hosting environment.. So it works now.

  • Which is better:Charter internet or att dsl internet?Because I was going to change to Charter express because the download speeds are higher but it seems that not one person likes charter internet and those are the only two providers in my area.

  • @Darksiegify actually, id say Charter.. Cable is gonna be more reliable, and faster..

  • @Darksiegify CHARTER SUCKS ASS.... I can't stay in an xbox live game for more than two minutes without disconnecting

  • @Darksiegify Att is cheaper, try 25 bucks a month which is what I pay

  • yeah, a supervisor is not going to fix anything... he is just going to give you credit and that's is.. and also, what do you win by getting the supervisor's name? it's totally useless as if the agents are going to get that sup to fix it, that person whose title is supervisor could be in asia, mexico or usa... so, what's the point? ps. charter sucks !

  • A. Charter does not support online gaming. B. the so called supervisor you are talking about would be a call center supervisor, NOT an actual field tech ops supervisor. Oh, and fyi the "node" has absolutely nothing to do with encryption...for future reference :)

  • @heywhyareyousostupid The issue wasnt really about the game, it was about the part that i couldn't connect to my neighbor's IP.

    And it was the nodes fault, Because they changed something on the note that disabled my hacked modem (LOL)

    I had a paid modem, otherwise i wouldn't still be online.. but the hacked one was disabled the same day.

  • @heywhyareyousostupid You tend to defend Charter in every video that you comment on. Are you a Charter employee?

  • i am in jacksonville and they SUCK!!!!!!! im going with time warner or century link soon anybody have experience with those two? im kinda leaning with time warner

  • Are you using a business or personal account and regardless, if you're having problems with your current ISP, why not change? You can get an awesome 6mbps DSL connection for the same price as what you're currently paying for bandwidth. =)

  • @time...

    Charter needs to worry more about the quality of their service and not about protecting "me." That's BS anyway. Nothing Charter does is in anybody's best interest but theirs. They are the worst company period.

  • That is a well known common issue with the iPhone. Don't let the sales guys tell you they've never heard that one because that's a very big one that they are trying to cover up.

  • wow, if a legal state charter supervisor hung up on me i would sue when i'm paying 40-60 dollars a month for a good connection.

  • I HAVE GREAT NEWS......iam from auburn ala....and our city has VOTED OUT charter and we WON....Our cable will be replaced with a NEW cable / internet company!!....Our city got fed up and tired of charter's bullshit and we did something about it....Their service is beyond horrible and treat u like shit.....lightning quick to disconnect but slow as christmas to reconnect.....well not anymore cause we killed that evil money sucking shitty service.......horaay!!!

  • They are not trying to fix my internet problem

    This problem is very annoying >_<

  • Yea. Charter does suck.

    For a month now my internet has constantly been going down or not working at all. And if does work it's lagging. They've already sent two guys out here and replaced our router TWICE. And yet the same thing.

  • They dont support it and its not on the node its dns most likely. Whats the website if the mx record is not correct it will not be allowed on a charter network. Reason There tired of virus coming thru so they did that to protect you.

  • Aren't you in North Carolina? i got time warner cable how do you got charter

  • @danielc365 Yeah, NC. They cover Asheville area

  • @matthewserta oh ok i got time warner and they are good except customer service and tech support suck

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